Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Hello, fellow Georgians! Navigating life in our vibrant state, from commuting to work to embarking on a much-anticipated vacation, often requires dependable transportation. For residents of Douglasville and the wider Douglas County area, having access to a reliable and customer-friendly car rental service is incredibly valuable. This article shines a spotlight on Enterprise Rent-A-Car, specifically their branch located on GA-5 in Douglasville. We aim to provide you with clear, engaging, and factual information about this location, helping you determine if it's the right choice for your next car rental experience.
Enterprise Rent-A-Car is a globally recognized leader in vehicle rentals, known for its extensive network and commitment to customer service. Their presence in Douglasville means that quality and variety are close at hand for local users. By exploring their location, the range of services they offer, and insights from local customer experiences, you can make an informed decision for your short-term or long-term vehicle needs.
The Enterprise Rent-A-Car branch we're focusing on is conveniently situated at 9419 GA-5, Douglasville, GA 30135, USA. This location places it strategically along a major state highway, making it highly accessible for residents of Douglasville and surrounding communities like Winston, Lithia Springs, and even parts of Carrollton. Being on GA-5 (Highway 5) ensures easy navigation whether you're coming from home, work, or another point of interest in Douglas County.
The accessibility of this branch is a significant advantage. Highway 5 is a well-traveled route, providing straightforward access without the need to venture into more congested metropolitan areas. This means quicker pick-ups and drop-offs, saving you valuable time. While public transportation options might vary in Douglasville, the location is easily reachable by personal vehicle or rideshare services, ensuring a smooth start and end to your rental. Its presence in a commercial zone further enhances convenience, as you might find other amenities nearby.
Enterprise Rent-A-Car is known for its comprehensive range of services designed to meet diverse customer needs. While offerings can vary slightly by branch, the Douglasville location generally provides the following:
- Extensive Vehicle Fleet: From economical compact cars perfect for daily errands and fuel efficiency to comfortable mid-size and full-size sedans for business or leisure, Enterprise offers a wide selection. They also typically provide SUVs and minivans for families or groups, as well as trucks and cargo vans for moving or larger projects. The option to rent luxury vehicles is also often available.
- Flexible Rental Durations: Whether you need a vehicle for a single day, a week-long vacation, or even a month or longer, Enterprise accommodates various rental periods. This flexibility is ideal for locals requiring short-term solutions for car repairs, extended family visits, or business needs.
- One-Way Rentals: For those planning a trip that starts in Douglasville but ends in a different city or state, Enterprise typically facilitates one-way rentals, allowing for convenient drop-offs at other Enterprise locations.
- Insurance and Protection Plans: To provide peace of mind, Enterprise offers various optional protection products, including damage waivers, supplemental liability protection, and personal effects coverage. It’s always recommended to review these options to ensure adequate coverage.
- 24/7 Roadside Assistance: In the event of a breakdown or unexpected issue with your rental vehicle, Enterprise generally provides round-the-clock roadside assistance, ensuring help is available when you need it.
- Pick-up Service: Many Enterprise locations, including this one, offer a complimentary pick-up service from your home, office, or repair shop within a reasonable distance. This is a highly valued convenience for customers who might not have immediate transportation to the branch. Always confirm availability when booking.
- Enterprise Plus Loyalty Program: For frequent renters, their loyalty program allows you to earn points for free rental days and enjoy expedited service, adding value for repeat customers.
The Enterprise Rent-A-Car in Douglasville stands out for several reasons, as highlighted by customer feedback and general brand reputation:
- Exceptional Customer Service: As evidenced by customer reviews, this particular branch receives high praise for its customer service. Individuals like "Justice and the team" are specifically mentioned for being "incredibly responsive" and going "above and beyond" to ensure a positive rental experience. This focus on professionalism and care is a significant highlight.
- Consistent Vehicle Availability: One review specifically notes that they "had a great a vehicle for me to rent even though I wanted to rent luxury," suggesting a good inventory even for more sought-after vehicle types. This indicates that the branch strives to meet customer demands.
- Reliable and Well-Maintained Vehicles: While not explicitly stated in the provided reviews, Enterprise maintains a reputation for providing clean, well-maintained vehicles. This contributes to a safe and comfortable rental experience.
- Transparent Rental Process: While discussions about debit card rentals and credit card requirements are common in the industry, the general positive feedback suggests a largely smooth and clear process once requirements are met.
- Debit Card Acceptance (with conditions): Enterprise generally accepts debit cards for rentals, though specific conditions apply, such as requiring additional identification (utility bills, phone bills, pay stubs), proof of local address (within 50 miles of the branch or same state as driver's license), and a significant deposit (typically $200-$850). It's crucial to be aware of these requirements if you plan to use a debit card.
For direct inquiries, reservations, or to confirm specific details about your rental, you can reach the Enterprise Rent-A-Car Douglasville branch using the following contact information:
- Address: 9419 GA-5, Douglasville, GA 30135, USA
- Phone: (678) 715-7447
- Mobile Phone: +1 678-715-7447
It is always a good idea to call ahead, especially for special requests or if you plan to use a debit card, to ensure a seamless rental experience.
For residents of Douglasville and the surrounding areas in Douglas County, Enterprise Rent-A-Car at 9419 GA-5 stands out as a highly suitable and recommended option for car rental needs. Its convenient location on a major highway ensures easy access, saving valuable time for locals. More importantly, the overwhelmingly positive customer reviews highlight exceptional service, particularly commending the responsiveness and professionalism of the staff. This local branch seems to prioritize going "above and beyond" for its customers, a quality that resonates deeply within a community.
The combination of a wide variety of well-maintained vehicles, flexible rental options, and particularly strong customer service makes this Enterprise location a reliable choice for any local transportation requirement. Whether you need a temporary vehicle for car repairs, an upgrade for a special event, or a spacious ride for a family trip, the Douglasville team appears well-equipped to assist. While it's always wise to confirm specific requirements, especially concerning payment methods, the consistent positive feedback makes this Enterprise Rent-A-Car a truly valuable asset for Georgians in the Douglasville area seeking a hassle-free and friendly car rental experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9419 GA-5, Douglasville, GA 30135, USA
Enterprise Rent-A-Car Reviews
pick upteamcallmosesinsurance companyvanemployeebillroad tripmatter
★ 5★ 4★ 3★ 2★ 1They are the best. Great location, great customer service. Had a great a vehicle for me to rent even though I wanted to rent luxury. I don’t know why it’s so expensive to rent a vehicle now and you really need a credit card. Debit card is okay but you need utility bills and etc.. but overall my experience was great!!
Jul 11, 2025 · LashundraI’ve had nothing but excellent experiences with Justice and the team at Enterprise Rent-A-Car in Douglasville. They are always incredibly responsive and goes above and beyond to make sure I’m well taken care of every time. Whether it's handling a reservation, answering questions, or making sure I get the right vehicle, the team at this location consistently delivers top-notch service with professionalism and care. Highly recommend asking for him if you want a smooth, hassle-free rental experience!
Apr 30, 2025 · Rusty S. ColeFriendly staff quick check out and used drop off box for return. Had to call when I got digital bill. Had $300 hold not big deal just figured it would have been mentioned. 30k van 300$ deposit doesn’t sound unreasonable.
Jun 09, 2025 · David JacksonI am a frequent renter at this location and have never been disappointed. The enterprise team at highway 5 in Douglasville Georgia is AMAZING and managed extremely well by Justice. Even if an issues arises (rarely) they will follow up and make it right. Top notch customer service and a great overall experience. Big shout out Alexis and her amazing positive attitude all the time! This will be my preferred lifetime rental company just based on this locations service as it speaks loud for the enterprise brand. Thank you Highway 5 team!
Apr 22, 2025 · Emmanuel ChrispinAlexis was amazing! She was able to assist with getting us picked up last minute. She also switched our reservation easily and even upgraded us when our reserved car was unavailable. She is wonderful, and we appreciate her effort.
Mar 28, 2025 · Aaron Graham
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