Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors navigating the unique landscape of Washington D.C., reliable transportation is often essential. Whether you're commuting for work, planning a weekend escape to the surrounding areas, or simply need a temporary vehicle while yours is in the shop, a local car rental service can make all the difference. This article focuses on Enterprise Rent-A-Car at 5013 Georgia Ave NW, a prominent option for car rental right here in the District of Columbia. We aim to provide a clear, engaging, and factual overview to help you understand what this location offers and how it can serve your transportation needs from a local perspective.
Enterprise Rent-A-Car is a globally recognized brand, known for its extensive network and variety of vehicles. The Georgia Ave NW branch brings this brand's services directly to the neighborhoods of Northwest D.C., offering a convenient solution for many in the community. We'll delve into the specific details of this location, including its accessibility, the types of services and vehicles you can expect, and key features that might influence your decision. We will also incorporate real customer feedback to provide a balanced view, helping you make an informed choice for your next car rental in the nation's capital.
The urban environment of Washington D.C. can present unique challenges for transportation, from navigating busy streets to finding parking. A local car rental agency can offer the flexibility needed to manage these challenges effectively, providing access to a vehicle without the commitment of ownership. Let's explore how the Enterprise Rent-A-Car on Georgia Ave NW fits into this picture for D.C. locals.
Enterprise Rent-A-Car at 5013 Georgia Ave NW, Washington, DC 20011, USA, is strategically located to serve a significant portion of Northwest D.C. This address places it within easy reach for residents of neighborhoods such as Petworth, Brightwood, Manor Park, and Shepherd Park, as well as those working or living along the busy Georgia Avenue corridor. Its position on a main thoroughfare enhances its accessibility, making it relatively straightforward to reach by personal vehicle, taxi, or ride-share services.
Public transportation options also contribute to its accessibility. Georgia Avenue NW is a well-trafficked route for Metrobus services, and the branch is situated within a reasonable distance from several Metro stations on the Green and Yellow Lines, such as Georgia Ave-Petworth or Fort Totten. While a direct Metro stop isn't at their doorstep, the combination of bus routes and walkable distances from Metro makes it a feasible option for those relying on public transit to get to the rental office.
The operating hours for this Enterprise location are designed to accommodate a typical work week and weekend needs: Monday to Friday from 7:30 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays. It is important to note that after-hours returns are generally not available at this specific location, so planning your return within operating hours is essential to avoid any issues.
Enterprise Rent-A-Car, as a leading global provider, typically offers a comprehensive range of services and vehicle types to cater to diverse customer needs. At their 5013 Georgia Ave NW location in Washington D.C., you can expect to find services that include, but are not limited to, the following:
- A Diverse Fleet of Vehicles: Enterprise typically provides a wide selection of vehicles, from economical compact cars like a Mitsubishi Mirage or Nissan Versa, ideal for navigating city streets and saving on gas, to mid-size and full-size sedans like a Toyota Corolla or Chevrolet Malibu for more comfort and space.
- SUVs and Minivans: For families, groups, or those needing more cargo space, they offer various SUVs (e.g., Hyundai Kona, Chevrolet Equinox, Nissan Rogue, Audi Q5) and minivans (e.g., Chrysler Pacifica, Ford Transit van).
- Luxury and Specialty Vehicles: Depending on availability, customers may find options for luxury vehicles like a Nissan Maxima or Audi A4, or other specialty vehicles for specific occasions.
- Short-Term and Long-Term Rentals: Whether you need a car for a single day, a weekend trip, a full week, or an extended period, Enterprise caters to both short-term and long-term rental requirements.
- One-Way Rentals: Enterprise often allows customers to pick up a car at one location and drop it off at another, which can be very convenient for interstate travel or moving, though it's always advisable to confirm this with the specific branch.
- Damage Waiver and Insurance Options: Customers are offered various protection plans, including Damage Waiver (DW), Personal Accident Insurance (PAI), and Roadside Assistance Protection (RAP), which can be purchased for an additional daily charge to reduce financial responsibility for damages or roadside incidents.
- Additional Equipment: For an enhanced rental experience, customers can often request extras such as GPS navigation systems and child safety seats, though these typically incur additional fees.
- Corporate and Government Discounts: Enterprise offers specific rates and discounts for corporate accounts, federal employees, and military personnel, which can be beneficial for those traveling for business or official government travel.
It's always recommended to visit the Enterprise website or call the 5013 Georgia Ave NW branch directly to confirm current vehicle availability, pricing, and specific policy details.
Enterprise Rent-A-Car is known for several features and highlights that contribute to its reputation as a preferred car rental provider. For the 5013 Georgia Ave NW location in Washington D.C., these include:
- Customer Service Focus: Despite some mixed reviews, positive feedback often highlights excellent customer service from specific individuals, praising their friendliness, clarity, and helpfulness in guiding customers through the rental process. This indicates a commitment to personalized service at the branch level.
- Wide Selection of Vehicles: As part of a large network, this location benefits from access to a broad range of vehicle types, allowing customers to choose a car that best fits their specific needs, from economy models to larger SUVs and vans.
- Convenient Local Branch: Being a neighborhood branch, it offers unparalleled convenience for D.C. residents who prefer to avoid the higher prices and complexities often associated with airport rental locations.
- Enterprise Plus Loyalty Program: Regular renters can benefit from the Enterprise Plus program, a free loyalty program that allows members to earn points on qualifying rentals, which can be redeemed for free rental days. The program also offers tiered benefits, including bonus points and free car upgrades, for frequent renters.
- Online Reservation System: Customers can easily browse vehicle options, check availability, and make reservations online, providing a seamless and efficient booking experience.
- Flexible Cancellation and Modification: Enterprise generally offers free cancellation and modification of reservations, providing flexibility if travel plans change unexpectedly.
It is important to acknowledge that while many customers have positive experiences, one review indicates a potential issue with reservation accuracy or internal communication regarding vehicle availability. It is always wise to reconfirm your reservation details directly with the branch, especially if you have specific pick-up requirements or are renting through a third party or insurance claim.
For those in Washington D.C. looking to contact Enterprise Rent-A-Car at their Georgia Ave NW location, here is their information:
- Address: 5013 Georgia Ave NW, Washington, DC 20011, USA
- Phone: (202) 451-2148
- Mobile Phone: +1 202-451-2148
When calling, it's advisable to have your reservation details ready if you have one, or be prepared to describe your specific rental needs (dates, vehicle type, purpose of rental) to help the staff assist you efficiently. Inquiries about current inventory, rental policies (e.g., age requirements, additional drivers, debit card policies), and any ongoing promotions are best handled by direct communication with the branch.
For the residents of Washington D.C., particularly those in the Northwest quadrant, Enterprise Rent-A-Car at 5013 Georgia Ave NW presents itself as a highly suitable and convenient local car rental solution. Its neighborhood location means D.C. locals can access reliable transportation without the added hassle and often higher costs associated with airport rentals. This convenience is crucial for everyday needs, whether it's a quick trip to visit family in the DMV area, a necessary replacement vehicle for a car undergoing repairs, or simply the desire for a weekend escape from the city.
The variety of vehicles typically available at Enterprise, from fuel-efficient sedans ideal for city driving to spacious SUVs and minivans for group outings, caters to a wide array of personal and business requirements. The positive feedback highlighting excellent customer service from specific staff members at this branch suggests a potential for personalized and helpful interactions, which can greatly enhance the rental experience. Furthermore, the availability of programs like Enterprise Plus rewards loyal customers, adding value for frequent renters in the District.
While one customer review points to a potential issue with reservation fulfillment or communication, it's important to view this within the broader context of a busy, high-volume operation. For locals, the benefit of having a major, reputable car rental brand like Enterprise so close to home generally outweighs these occasional challenges. By utilizing their online booking system and confirming details directly, residents can leverage the accessibility and diverse fleet of the Georgia Ave NW branch to efficiently meet their transportation needs, making it a valuable asset for maintaining mobility within and beyond the nation's capital.
Enterprise Rent-A-Car Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5013 Georgia Ave NW, Washington, DC 20011, USA
Enterprise Rent-A-Car Reviews
managerteamcallinsurancemoneyfeestarpricespeakerticket
★ 5★ 4★ 3★ 2★ 1Simply go somewhere else because that is where they will send you regardless. Rented through my insurance company - I have many forms of confirmation (online, email, text, etc.) showing I am to pickup a car here but they are telling me my car is not there. They are telling me my reservation is correct but it is the wrong location even though it all shows their location. Seems like a scam, Enterprise should probably audit this location.
May 27, 2025 · Jackie GrecoExcellent customer service from Cameron and Winston. They were friendly, clear, and very helpful in guiding me through the entire process.I would recommend this Enterprise Rent-A-Car location and will be renting cars from here in the future.Thank you!
Jun 02, 2025 · Abhishek PatelI've always had great experiences at Enterprise on Georgia Ave., but my most recent visit was truly exceptional. After my car was stolen, I arrived earlier than my reservation, feeling overwhelmed. Victor, however, went above and beyond to assist me. He quickly arranged a rental, worked within my insurance budget, and found a solution that eased the stress of an already difficult situation. His understanding and efficiency made a challenging day so much easier. I’m incredibly grateful for his outstanding help.
Mar 01, 2025 · LRFirst, it was very easy for the auto body shop to get a shuttle to take me to Enterprise; then process of renting was as efficient as possible at a busy time, quite smooth in fact. When my body repair was done, I just left the rental car at the body shop and someone turned it in or Enterprise picked it up. In other words I had very little to do, the businesses clearly have a good relationship, and I was very happy with the Enterprise service and the vehicle. I will definitely use them again without hesitation.
Jan 28, 2025 · Adventure SchoolingCameron was great! I inadvertently drove to the wrong enterprise location for my minivan reservation. Cameron got us a minivan even though he did not have one available at his location. He hustled. making calls to other minivan reservations seeing if they could switch to other vehicles for us. It was great and easy
May 09, 2025 · Kevin Maloof
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