Enterprise Rent-A-Car

- 34 Goffle Rd, Hawthorne, NJ 07506

Introduction / Overview

For residents across New Jersey, having access to a reliable and efficient car rental service is often a vital necessity. Whether your personal vehicle is in the body shop, you need a temporary ride for an extended period, or you're planning a family trip, finding a trusted local provider that offers convenience and excellent service is key. In the heart of Passaic County, Enterprise Rent-A-Car at 34 Goffle Rd in Hawthorne, NJ, stands out as a consistently praised option. As a part of the globally recognized Enterprise brand, this local branch brings the extensive fleet and customer-centric approach that the company is known for, specifically tailored to meet the needs of New Jersey locals.

Enterprise Rent-A-Car in Hawthorne goes beyond simply providing vehicles; they focus on delivering a seamless and supportive experience, especially during times when customers might be facing unexpected challenges, such as a car being stolen or in need of repair. Their dedication to customer satisfaction, as highlighted by numerous positive reviews, makes them a preferred choice for many New Jerseyans. This article will delve into what makes this specific Enterprise branch a suitable option for locals, detailing its accessibility, services, and the exceptional features that set it apart.

Location and Accessibility

The Enterprise Rent-A-Car branch we are highlighting is conveniently located at 34 Goffle Rd, Hawthorne, NJ 07506, USA. This prime location in Hawthorne, a borough in Passaic County, ensures excellent accessibility for residents not only within Hawthorne but also from surrounding towns in Northern New Jersey, including Fair Lawn, Ridgewood, Wyckoff, and Paterson. Goffle Road is a main artery through the area, making the branch easy to locate and reach, whether you're arriving by car or local transit.

The ease of access to this Enterprise location is a significant advantage for New Jersey locals. It means less time spent traveling to pick up or drop off a rental car, making the entire process more efficient for busy schedules. For those who rely on local transportation for daily commutes, or whose personal vehicle is unavailable, having a car rental option within their community simplifies logistics. This strategic placement ensures that Enterprise Rent-A-Car in Hawthorne is a practical and convenient solution for various transportation needs throughout the region.

Services Offered

• Daily, Weekly, and Monthly Rentals: Offering flexible rental periods to accommodate both short-term requirements and longer-duration needs, such as extended trips or when a personal vehicle is undergoing extensive repairs.
• Wide Range of Vehicle Options: Customers can choose from a diverse fleet that includes fuel-efficient economy and compact cars (like the 2025 Mitsubishi mentioned in a review), mid-size and full-size sedans, SUVs for families or more space, minivans, and potentially pickup trucks or cargo vans for moving or commercial purposes. They aim to have the right vehicle for every need.
• Insurance Replacement Rentals: A core strength of Enterprise, where they work directly with body shops and insurance carriers to provide seamless replacement vehicles, often picking up the customer from the repair shop directly.
• Complimentary Pick-Up Service: Enterprise is renowned for its free pick-up service from homes or offices during normal business hours at non-airport locations. This invaluable service, as highlighted by a customer who was picked up "within minutes" from the body shop, significantly enhances convenience.
• One-Way Rentals: Providing flexibility for customers who need to pick up a vehicle in Hawthorne and return it to a different Enterprise branch, whether in New Jersey or elsewhere.
• Corporate Account Programs: Tailored solutions for businesses needing efficient and cost-effective transportation management for their employees.
• Optional Protection Products: Customers can choose from various damage waivers and protection plans to reduce their responsibility for damage to the rental vehicle, offering peace of mind.
• After-Hours Drop-Off: For added convenience, the branch typically offers a key drop box for after-hours returns, with the renter's responsibility ending after vehicle inspection on the next business day.

Features / Highlights

• Exceptional Customer Service and Support: Customers consistently praise the "extremely helpful" supervisors and "courteous and helpful" gentlemen. The staff are noted for being "professional and knowledgeable," making the entire process efficient and pleasant.
• Seamless Pick-Up and Drop-Off Process: The complimentary pick-up service directly from a body shop and subsequent drive back to retrieve the repaired car demonstrates a highly efficient and customer-oriented logistical approach. This service is a significant highlight for locals dealing with vehicle issues.
• Well-Maintained and Clean Vehicles: Reviews mention that cars are provided "clean and in great condition," ensuring a comfortable and reliable driving experience. The 2025 Mitsubishi compact vehicle was specifically highlighted for being all that was needed "without incident" for three weeks.
• Supervisor and Staff Professionalism: The supervisor's helpfulness throughout the entire 3-week rental process, and the professionalism of the staff during pick-up and drop-off, underscore a strong commitment to service excellence.
• Understanding of Local Needs: The branch seems adept at handling common local scenarios, such as insurance replacements, ensuring a smooth transition for customers whose vehicles are being serviced.
• Consistent Positive Experience: Repeat customers or those willing to "continue to recommend them" indicate a high level of satisfaction and trust in the Hawthorne Enterprise team.
• Efficiency and Knowledge: The staff's ability to quickly get a customer into a car and handle the return process "efficiently" speaks to their well-trained and knowledgeable approach.

Contact Information

Address: 34 Goffle Rd, Hawthorne, NJ 07506, USA

Phone: (973) 423-5775

Mobile Phone: +1 973-423-5775

Conclusion: Why this place is suitable for locals

For New Jersey residents, particularly those in and around Hawthorne, Enterprise Rent-A-Car at 34 Goffle Rd is unequivocally an ideal choice for their car rental needs. The stellar customer reviews speak volumes about the branch's commitment to excellence and its suitability for locals. The experience of one customer being picked up "within minutes" from the body shop, receiving a "clean and in great condition" car, and then being driven back to pick up their repaired vehicle, exemplifies the seamless and professional service that New Jerseyans value. This level of efficiency and empathy transforms a potentially stressful situation into a remarkably smooth experience.

Furthermore, the consistent praise for the "extremely helpful supervisor" and "courteous and helpful, not to mention professional and knowledgeable" gentlemen underscores the high caliber of the Hawthorne team. Their ability to provide a reliable vehicle, even a compact 2025 Mitsubishi for three weeks "without incident," combined with proactive support throughout the rental period, builds immense trust. Enterprise Rent-A-Car in Hawthorne isn't just a place to get a car; it's a local business that understands and caters to the specific needs of the community, offering convenience, a well-maintained fleet, and, most importantly, a truly great customer experience. For any New Jersey resident seeking dependable and hassle-free transportation, this branch comes highly recommended and truly earns its loyal customer base.

Enterprise Rent-A-Car

34 Goffle Rd, Hawthorne, NJ 07506, USA