Enterprise Rent-A-Car

- 307 Great Island Rd, Narragansett, RI 02882

For those of us living in Rhode Island, particularly in the beautiful coastal town of Narragansett, having access to convenient and reliable transportation is often essential for daily life and exploring the myriad attractions our state has to offer. Whether it's a trip to Block Island via the ferry, a drive along the scenic coast, or simply needing a temporary vehicle, car rental services can be invaluable. However, it's crucial for locals to have the most up-to-date and accurate information when planning their rental needs.

This article aims to provide critical information regarding the Enterprise Rent-A-Car location at 307 Great Island Rd, Narragansett, RI. While Enterprise is a globally recognized brand known for its extensive network and diverse fleet, recent developments and customer feedback regarding this specific location warrant careful attention from anyone in Rhode Island considering renting a car here. Our goal is to ensure you are fully informed to make the best decision for your transportation needs in the Narragansett area.

Location and Accessibility

The Enterprise Rent-A-Car location was formerly situated at 307 Great Island Rd, Narragansett, RI 02882, USA. This address is significant as it is very close to the Galilee / Point Judith ferry terminal, which serves Block Island. For many locals and visitors, the convenience of a car rental pick-up near the ferry is a major advantage for onward travel or for those arriving from Block Island needing immediate ground transportation.

However, recent customer reviews indicate a critical change regarding this location. Multiple reports explicitly state that this Enterprise branch is permanently closed and that the building itself has been "torn down." Despite potentially appearing active on older Google Maps listings or even on some general Enterprise website searches, it is vital for prospective renters to understand that this specific address is no longer operational for car rentals. This means that anyone planning to pick up a vehicle here, especially those relying on its proximity to the Block Island ferry, will need to make alternative arrangements.

Services Offered (or previously offered, with important considerations)

Given that the Narragansett - Great Island Rd location is reported as permanently closed, the services outlined below reflect general Enterprise Rent-A-Car offerings. It is crucial to understand that these services would typically be available at active Enterprise locations, but are not currently available at this address.

• Diverse Vehicle Fleet: Enterprise generally offers a wide range of vehicles, from economy and compact cars for fuel efficiency to SUVs and minivans for families and groups. Specialty vehicles may also be available at larger branches.
• Flexible Rental Periods: Options for daily, weekly, and monthly rentals are standard across Enterprise locations, catering to various short-term and long-term needs.
• Protection Plans and Insurance: Enterprise typically offers various supplemental protection products, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC.
• Additional Equipment: Availability of optional add-ons like GPS navigation systems and child safety seats (infant, toddler, and booster seats) is common at Enterprise branches.
• Enterprise Plus Loyalty Program: This program offers benefits for frequent renters, including expedited service and earning points for free rental days.
• Roadside Assistance: Enterprise typically provides 24/7 roadside assistance for unexpected issues like breakdowns or flat tires.
• Payment Policies, particularly Debit Card Usage: Enterprise has specific policies regarding debit card usage, especially at non-airport locations. General policy states that at airport locations, debit cards are accepted with a ticketed return travel itinerary. At non-airport locations, policies can vary, often requiring additional proof of address, insurance, or personal references, and potentially a significant deposit (e.g., $200-$850). This aligns with a customer review for this location where a debit card was initially accepted over the phone but rejected upon arrival, leading to significant inconvenience. This highlights the absolute necessity of confirming payment methods directly with the *specific, active* rental branch before travel.

Features / Highlights (with critical cautionary notes)

While Enterprise is a major brand, the situation with the Narragansett - Great Island Rd branch necessitates a cautious approach when considering its "features" from a local perspective:

• Former Proximity to Block Island Ferry: This was a significant highlight for travelers to and from Block Island. However, with the location closed, this convenience is no longer applicable for this specific address.
• Brand Recognition: Enterprise is a widely known brand, which often implies a certain standard of service and vehicle quality. However, as noted in customer reviews for this specific location, the experience can vary dramatically, and in this case, the location is non-operational.
• Customer Service Concerns (Past): Even when reportedly operational, a significant customer review detailed "terrible customer service" specifically regarding miscommunication about debit card payment policy, resulting in wasted travel costs and being "stuck in pt Judith with no car." This underscores the importance of verifying all rental terms directly with an active branch.
• Closed Status: The most critical highlight/feature is the reported permanent closure and demolition of the building. This means any information suggesting it is open is outdated and misleading.

Contact Information

Given the reported permanent closure of the branch at 307 Great Island Rd, providing contact information for that specific address is now primarily for verification purposes of its non-operational status, rather than for making new reservations. The phone number provided for this (now defunct) branch was:

• Phone: (401) 596-7847
• Mobile Phone: +1 401-596-7847

If you attempt to call these numbers, you may receive a message indicating the branch is closed or be redirected to another active Enterprise location. For current car rental needs in Narragansett, locals should seek out other active Enterprise branches or alternative rental companies in the area. For example, Enterprise does have another active location in Narragansett at 120 Point Judith Rd, STE 3, Narragansett, RI 02882, which appears to have regular operating hours.

Conclusion: Why this place is suitable for locals (A Revised Perspective)

Based on the provided information and recent customer reviews, the Enterprise Rent-A-Car location at 307 Great Island Rd, Narragansett, RI, is not suitable for locals seeking car rental services as it is permanently closed and the building has been torn down. It is imperative for anyone in Rhode Island, particularly those in the Narragansett area and those traveling to or from Block Island, to be aware of this critical development.

While Enterprise Rent-A-Car as a company remains a major and generally reliable provider with other active locations across Rhode Island (such as the one at 120 Point Judith Rd in Narragansett, or branches in Warwick and North Kingstown), this specific address is no longer an option. The past customer experience highlighted with the debit card policy at this now-closed branch also serves as a crucial reminder for all future rentals: always double-check and confirm all policies, especially payment requirements, directly with the *active* rental location you intend to use, before making any travel commitments. This proactive approach will help avoid wasted time and resources, ensuring a smoother car rental experience for Rhode Islanders navigating our beautiful state.

Enterprise Rent-A-Car

307 Great Island Rd, Narragansett, RI 02882, USA