Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome, Washington D.C. residents and visitors alike! Navigating the vibrant and bustling streets of our nation's capital, or planning an escape to explore the wider region, often calls for reliable and convenient transportation. While our public transit is robust, there are times when only the freedom of your own set of wheels will do. That's where a trusted car rental service becomes invaluable. This article shines a spotlight on a well-known and highly-regarded option right here in the District: Enterprise Rent-A-Car, specifically their location conveniently situated near Union Station.
Enterprise Rent-A-Car has established itself as a leader in the vehicle rental industry, known for its extensive fleet, customer-centric approach, and widespread presence. For those of us living in or frequently visiting the District of Columbia, having a reliable car rental service easily accessible is a significant advantage. Whether you need a vehicle for a weekend getaway, a business trip, a temporary replacement for your own car, or even just to run errands across town, Enterprise offers a solution. This particular branch is tailored to meet the diverse needs of the D.C. community, providing a seamless and efficient rental experience.
One of the primary benefits of choosing this Enterprise Rent-A-Car location is its exceptional accessibility. Located at 99 H St NE, Washington, DC 20002, USA, this branch boasts a prime position that makes it incredibly easy to reach from various parts of the District. Its proximity to Union Station is a major highlight. For those relying on public transportation, Union Station is a major hub for Metrorail (Red Line), MARC trains, VRE, and Amtrak services, making it a breeze to get to the rental office without the need for a taxi or ride-share service once you arrive in the area. This strategic placement is particularly beneficial for commuters, tourists arriving by train, or anyone living in the surrounding neighborhoods who prefers not to drive their own vehicle to pick up a rental. The area itself is well-connected with various bus routes, and for those who do drive, there are often parking options nearby, though it’s always advisable to check ahead for availability and rates in a busy urban environment like D.C. The ease of access minimizes travel time and hassle, allowing you to get on the road faster.
Enterprise Rent-A-Car offers a comprehensive array of services designed to cater to a wide range of needs. Their commitment to customer satisfaction is evident in the flexibility and variety they provide.
- Extensive Vehicle Selection: From compact cars perfect for navigating city streets and tight parking spots to full-size sedans for comfortable family travel, and from SUVs ideal for road trips to minivans for larger groups, Enterprise maintains a diverse fleet. They also often offer luxury vehicles, trucks, and even moving trucks for specialized needs.
- Flexible Rental Periods: Whether you need a car for a few hours, a day, a week, or even longer, Enterprise offers flexible rental terms to match your schedule.
- One-Way Rentals: A highly convenient service for those planning a trip that ends in a different location, allowing you to pick up a car in D.C. and drop it off at another Enterprise branch elsewhere.
- 24/7 Roadside Assistance: For peace of mind, all rentals typically come with access to 24/7 roadside assistance, ensuring help is available if you encounter any unexpected issues on the road.
- Insurance Options: Various insurance and protection plans are available to provide additional coverage during your rental period, allowing you to choose what best suits your comfort level.
- Corporate Accounts: For local businesses in D.C., Enterprise often provides corporate rental programs with tailored rates and benefits.
- Hand Controls/Adaptive Equipment: Upon request and with advance notice, they can often provide vehicles equipped with hand controls or other adaptive equipment for drivers with disabilities.
This Enterprise Rent-A-Car branch stands out for several reasons, making it a preferred choice for many in the District of Columbia.
- Exceptional Customer Service: As highlighted by numerous customer reviews, the staff at this location, including Branch Manager Jose A. Noriega and David Burriss, consistently go above and beyond to assist renters. Their dedication to resolving complex situations, such as credit card issues, and ensuring a smooth experience is a testament to their commitment. Many customers praise the courteous, polite, and friendly demeanor of the team, both during pickup and return.
- Efficient and Timely Service: Customers frequently commend the efficiency of the rental process, noting that cars are ready on time and explanations are clear and thorough. Even during busy periods, the team strives to minimize wait times and ensure a prompt experience.
- Seamless Problem Resolution: The ability to handle unexpected changes, such as early returns at different locations due to emergencies, with ease and without hassle, speaks volumes about their operational flexibility and customer focus.
- Reliable Vehicles: Renters consistently report that the cars provided are in perfect working order, ensuring a safe and reliable journey.
- Convenient Location near Union Station: As previously mentioned, the strategic placement of this branch makes it incredibly convenient for both D.C. residents and visitors arriving by train or using the Metro.
- Trustworthy and Professional Team: The consistently positive feedback about the professionalism and helpfulness of the staff builds a strong sense of trust, encouraging repeat business.
For those needing to get in touch with this particular Enterprise Rent-A-Car branch, here is their contact information:
Address: 99 H St NE, Washington, DC 20002, USA
Phone: (202) 715-1912
Mobile Phone: +1 202-715-1912
In conclusion, for locals in the District of Columbia, Enterprise Rent-A-Car at 99 H St NE offers a compelling combination of convenience, reliability, and outstanding customer service. Its prime location near Union Station makes it an easily accessible option whether you’re commuting by public transport or driving from nearby neighborhoods. The wide array of vehicles and flexible rental terms ensure that whatever your transportation needs may be – from a quick city excursion to a longer road trip – Enterprise has you covered. The consistent positive feedback from customers, praising the helpfulness of the staff and the seamless rental process, underscores why this branch is particularly suitable for D.C. residents. When you need a dependable car rental solution in the heart of the nation’s capital, Enterprise Rent-A-Car is a highly recommended choice that truly understands and caters to the local user’s perspective. Their commitment to going the extra mile, as demonstrated by their exemplary service in challenging situations, ensures a stress-free experience, allowing you to focus on your journey.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
99 H St NE, Washington, DC 20002, USA
Enterprise Rent-A-Car Reviews
pricecallingcredit cardpickupreviewsairportdrivingmanagerstarparking garage
★ 5★ 4★ 3★ 2★ 1We are a family of four from Austria (Europe) and would like to extend our heartfelt thanks to the team at Enterprise at Union Station in Washington, D.C., especially to Branch Manager Jose A. Noriega and David Burriss. Without their exceptional dedication and support, we would not have been able to continue our multi-week journey, as my husband’s credit card had unexpectedly stopped working. Thanks to their outstanding efforts, it was possible to switch everything over to my credit card, allowing our trip to continue seamlessly.The entire process of picking up and returning the rental car was also flawless: the car was ready on time, and everything was clearly and thoroughly explained to us. Even when we had to cut our trip short by 10 days due to a family emergency back home, the return of the rental car at a different location than originally planned was handled smoothly and without any hassle.Thank you so much for everything — we are truly grateful!
Jul 21, 2025 · Doris PoschWe were a bit worried when we read previous reviews, but our experience was truly five star. The staff were amazing. Both young men at the time of ourrental and the young lady when we returned the car were courteous, polite, friendly, and a pleasure to deal with. They got us the car we reserved and apologized even for the short 15 minute wait. Car was in perfect working order.
Mar 28, 2025 · Samantha UnicornNothing about the rental process has gone well with this location.I received my rental agreement number from my insurance on a Sunday morning and after trying to call a couple of times I decided to go to the location. After saying they had no cars and falsely saying they contacted me the day before I scheduled a pickup the next day. When I showed up for that they still had no car and told me I could either pay to upgrade or wait 20 minutes. After waiting I finally got my car.During my rental they constantly tried calling me to say my insurance coverage was over and my insurance had to constantly contact them and say it’s not.After returning they are now claiming I caused damage that was existing on the car before my pickup. When they called me about it they were extremely dismissive. I now also just got a random charge that I have no receipt or any evidence of why I was charged.
Mar 17, 2025 · Eryk RossIf you have any other option, don’t try to rent from here. The other 1-star reviews talking about setting up rentals only to be told upon arrival that they have nothing available and trying to upsell you are true. Want to see if other Enterprises in the area have availability? You will need to call them individually, wait on hold listening to the terrible repeating Enterprise hold message, only to have it hang up saying “your call cannot be transferred please try again later”Terrible overall experience, I would never try to rent from enterprise again if given literally any other option
Jun 15, 2025 · Generic NameThe curly haired young lady is a good manager. The brown haired staff member was rude, unprofessional and his response is no to everything without looking or trying. Fortunately, he has a manager like that young lady that understands customer service, being solution oriented, and a professional.
Jun 12, 2025 · Amani GB
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