Enterprise Rent-A-Car

- 6175 Highland Rd, Waterford, MI 48327

For residents across Michigan, and particularly those in the vibrant community of Waterford, having reliable and accessible transportation is more than a convenience—it's often a necessity for navigating daily life, work, and leisure. Enterprise Rent-A-Car at 6175 Highland Rd in Waterford stands out as a premier local option, consistently delivering on the promise of dependable vehicles backed by genuinely exceptional customer service. Whether you find yourself needing a rental car due to an unforeseen accident, planning a family trip across the state, or simply require a temporary vehicle for business or personal use, this Enterprise branch aims to provide a seamless and reassuring experience.

Enterprise, a name synonymous with comprehensive car rental solutions, emphasizes a neighborhood-focused approach, and the Waterford location perfectly embodies this philosophy. Customers frequently highlight the staff's dedication to treating each individual with care, ensuring that even during potentially stressful times, like car repairs after an accident, the rental process is handled with empathy and efficiency. This commitment to going above and beyond has solidified its reputation as a trusted partner for mobility in the Waterford area.

Enterprise Rent-A-Car is strategically located at 6175 Highland Rd, Waterford, MI 48327, USA. Highland Road, also known as M-59, is a major east-west highway traversing Oakland County. This prominent address ensures that the branch is easily identifiable and highly accessible for residents not only within Waterford itself but also from surrounding communities such as White Lake, Commerce Township, Pontiac, and Auburn Hills.

Waterford Township's geographical position in Oakland County offers excellent connectivity to Michigan's wider road network. The branch's proximity to major thoroughfares like Telegraph Road (US-24) and easy access to I-75 and I-96 mean that whether you're traveling from other parts of Metro Detroit, such as Troy or Bloomfield Hills, or heading towards more distant Michigan destinations, reaching this Enterprise location is a straightforward journey. For local users, the convenience of a nearby, well-situated rental office greatly simplifies the process of picking up and dropping off vehicles, reducing travel time and stress, and making it an ideal choice for both planned rentals and urgent needs.

As a leading name in the car rental industry, Enterprise Rent-A-Car provides a broad spectrum of services and a diverse fleet to cater to nearly every transportation need. At their Waterford - Highland Road branch, customers can expect a comprehensive range of offerings, which typically include:

• Extensive Vehicle Fleet: A wide selection of vehicles ranging from fuel-efficient economy and compact cars (ideal for daily commutes and budget-conscious travel) to comfortable mid-size and full-size sedans. For families or groups, they offer spacious SUVs (like compact, mid-size, standard, and full-size options) and minivans. Depending on availability, specialty vehicles such as pickup trucks, cargo vans, or even luxury cars might also be offered.
• Short-Term and Long-Term Rentals: Flexible rental periods are available to suit various durations, from a single day or weekend rentals to extended periods of weeks or months, which are particularly beneficial for those needing a vehicle during prolonged car repairs or for temporary assignments.
• Insurance Replacement Rentals: A significant area of expertise for Enterprise, working directly with insurance companies to provide seamless replacement vehicles for customers whose cars are undergoing repairs after an accident. This service is highlighted by customer reviews as a key reason for their satisfaction.
• Enterprise Plus Loyalty Program: A free rewards program allowing members to earn points on qualifying rentals, which can then be redeemed for free rental days with no blackout dates. Higher tiers (Silver, Gold, Platinum) offer additional benefits such as bonus points and free car upgrades.
• Complimentary Pick-up Service: A highly valued service where the branch will pick up customers from their home or workplace (within a reasonable distance and during business hours), eliminating the need for a ride to the rental office.
• Optional Add-ons: Customers can enhance their rental with various add-ons such as GPS navigation systems, child safety seats (infant, toddler, and booster), and a range of protection plans including Damage Waiver (DW), Personal Effects Coverage (PEC), and Roadside Assistance Protection.
• Fuel Options: Customers are typically offered various refueling options, including prepaying for fuel, having Enterprise refill the tank (with a service charge), or refilling the tank themselves before returning.

For the most precise and up-to-date information regarding vehicle availability, specific rental terms, and pricing at this Waterford location, it is always recommended to contact the branch directly or visit the official Enterprise website.

The Enterprise Rent-A-Car in Waterford - Highland Road consistently receives glowing reviews, highlighting several key features and aspects of their service:

• Exceptional Customer Service: This is the most frequently praised aspect. Customers consistently report "exceptional service" and state that staff "truly show that they care about each person as an individual and not as a number." This personalized attention creates a positive and reassuring experience.
• Friendly and Professional Staff: Reviewers commend the team for being "great, friendly service" and mention specific employees like "James" who are "so kind and helpful!" Even when "swamped and short staffed," the team handles customers "with smiles and ease."
• Clean and Well-Maintained Vehicles: Customers consistently receive "clean" cars, indicating Enterprise's commitment to vehicle hygiene and presentation, which contributes significantly to a pleasant rental experience.
• Smooth and Efficient Process: The rental experience, from booking to pick-up and return, is described as "a great and smooth experience," emphasizing efficiency and minimal hassle for the customer.
• Problem-Solving Orientation: The staff's willingness to "help each person with smiles and ease" even when busy, and their ability to solve issues like "timing and even a small amount of fuel," demonstrates a proactive and customer-focused approach to challenges.
• Reliability During Difficult Times: One reviewer explicitly stated, "This Enterprise really helped me out in a tough time!" indicating their ability to provide critical support during stressful situations like car accidents.
• Consistent Positive Experience: Multiple repeat customers attest that the location has "really stepped up their game the past few years" and that "each booking was a great and smooth experience," highlighting consistent quality.

These features collectively underscore a strong commitment to customer satisfaction and service excellence at this specific Enterprise location.

To inquire about vehicle availability, make a reservation, or for any assistance with your car rental needs at this highly-rated location, you can contact Enterprise Rent-A-Car - Waterford - Highland Road using the following details:

Address: 6175 Highland Rd, Waterford, MI 48327, USA

Phone: (248) 960-3773

Mobile Phone: +1 248-960-3773

For residents of Michigan, particularly those in Waterford and the surrounding communities of Oakland County, Enterprise Rent-A-Car on Highland Road stands out as an exceptionally suitable and highly recommended choice for all their car rental needs. Its accessible location on a major thoroughfare ensures that locals can easily reach the branch, minimizing travel time and making the rental process more convenient, whether for daily needs or unexpected circumstances like accident repairs.

What truly sets this Enterprise location apart, and why it's ideal for Michigan locals, is the consistent praise for its outstanding customer service. The staff's commitment to treating each customer "as an individual and not as a number," combined with their friendly, professional, and problem-solving approach, creates a rental experience that is not only efficient but also genuinely supportive. For anyone in Michigan seeking a clean, reliable vehicle backed by a team that goes above and beyond to ensure satisfaction, Enterprise Rent-A-Car in Waterford is a dependable partner that makes navigating the roads of our great state a smooth and pleasant journey.

Enterprise Rent-A-Car

6175 Highland Rd, Waterford, MI 48327, USA