Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Introduction / Overview
When you need reliable transportation in Gwinnett County, whether for a routine car replacement, a weekend getaway across Georgia, or a major move, local residents trust Enterprise Rent-A-Car. The branch located on Hurricane Shoals Road NE in Lawrenceville is a cornerstone of vehicle rental services for the surrounding communities. This specific location operates as both a specialized Car rental agency and a dedicated Van rental agency, ensuring they have the right vehicle for nearly any personal or small commercial need.
What sets this branch apart is its unwavering commitment to the customer experience, often going above and beyond the standard rental transaction. Customers consistently highlight the branch's professional, courteous, and efficient team, which excels at local service delivery. They are particularly well-known for their comprehensive Onsite services, which are designed to make the rental process as seamless and stress-free as possible. This includes highly convenient pick-up and drop-off coordination, a feature that local Georgia users repeatedly praise for saving significant time and effort, especially when dealing with auto repairs.
Furthermore, Enterprise on Hurricane Shoals ensures that transactions are modern and convenient, accepting multiple forms of payment, including Credit cards, Debit cards, and NFC mobile payments. This flexibility, coupled with a genuine local focus, establishes this Lawrenceville branch as a premier choice for vehicle rental in the greater Atlanta metro area.
Location and Accessibility
The Enterprise Rent-A-Car branch is conveniently situated at a well-known, accessible address in the heart of Lawrenceville, making it easily reachable for residents of Gwinnett County and beyond.
The official address is:
489 Hurricane Shoals Rd NE, Lawrenceville, GA 30046, USA
This location on Hurricane Shoals Road is an advantageous spot, offering quick access to major local roads and highways, including U.S. Route 29 and GA-316, facilitating swift travel whether you are heading into Atlanta or exploring other parts of North Georgia. The branch’s proximity to local repair shops and dealerships reinforces its role as a key resource for replacement rentals.
In line with the company’s commitment to broad customer service, the facility offers key accessibility features. Customers will find a designated Wheelchair accessible entrance and a Wheelchair accessible parking lot. These provisions ensure that all customers, regardless of mobility requirements, can conduct their business safely and comfortably from the moment they arrive at the Lawrenceville location.
Services Offered
The Enterprise Rent-A-Car on Hurricane Shoals Road NE is a versatile branch, offering a wide array of rental and supplementary services:
- Car Rental Agency Services: Providing standard daily, weekly, and monthly rentals across all major vehicle classes, including economy cars, full-size sedans, premium vehicles, and various SUV sizes for family and leisure travel throughout Georgia.
- Van Rental Agency Services: A specialized focus on larger transport needs, offering minivans (7-8 passenger), 12- and 15-passenger vans for group travel, and cargo vans for light commercial hauling or moving projects.
- Onsite Services: Delivering highly convenient customer-centric solutions, most notably the praised pick-up service from local residences or auto repair facilities, and often coordinating the return of the vehicle to the repair shop.
- Flexible Payment Options: Accepting major Credit cards, Debit cards (subject to local requirements), and NFC mobile payments for seamless and secure transactions.
- Military and Government Discounts: Offering special rates and benefits, including the known Active military discounts, for personnel on official or leisure travel.
Features / Highlights
Several key features solidify the Lawrenceville Enterprise branch as a top choice for vehicle rental in the Georgia region:
- Exceptional Local Customer Service: Numerous customer reviews highlight the local team's superior professionalism, courtesy, and willingness to 'go above and beyond,' directly saving customers time and reducing stress.
- Convenient Pick-up and Drop-off: The highly valued Onsite services, including coordinated shuttle or pick-up from repair facilities, are a massive time-saver for Gwinnett County residents utilizing their insurance replacement rentals.
- Support for Military Personnel: The availability of Active military discounts and government rates underscores the agency’s commitment to serving the U.S. military community stationed in or traveling through Georgia.
- Full Accessibility: The commitment to an inclusive experience is clear with both a Wheelchair accessible entrance and a Wheelchair accessible parking lot at the physical branch.
- Versatile Fleet Options: Operating as both a car and Van rental agency ensures that whether the customer needs a small car for a city trip or a large van for a church group outing, the vehicle is available in one convenient location.
- Modern Payment Convenience: The acceptance of NFC mobile payments alongside traditional credit and debit options provides maximum transaction speed and flexibility.
Contact Information
To secure a reservation, inquire about vehicle availability, or arrange a convenient local pick-up from a repair shop or residence, customers should utilize the following dedicated contact information:
Address:
489 Hurricane Shoals Rd NE, Lawrenceville, GA 30046, USA
Phone:
Local Branch Phone: (770) 243-1877
Mobile Phone: +1 770-243-1877
What is Worth Choosing
Choosing the Enterprise Rent-A-Car branch on Hurricane Shoals Road NE is an excellent decision for anyone in the Lawrenceville and greater Gwinnett County area seeking reliable, stress-free vehicle rental. What truly sets this local branch apart from competitors is the unparalleled quality of its local team, as repeatedly affirmed by customer feedback. While corporate call centers can sometimes be a source of frustration, the local staff’s proven professionalism, problem-solving skills, and genuine customer care—even stepping in to correct external reservation errors—provide a significant level of reassurance to Georgia customers.
The combination of practical, time-saving features like the highly praised Onsite services (local pick-up and drop-off) and the flexibility of its fleet (offering both cars and a full range of vans) makes it the ultimate convenience hub. This is especially true for residents needing an insurance replacement vehicle, where every minute saved on logistics counts. Coupled with special benefits like Active military discounts and broad payment options, this Enterprise branch demonstrates a dedication to convenience, community support, and superior customer service that makes it the definitive choice for car and van rental in this part of Georgia.
Enterprise Rent-A-Car Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
489 Hurricane Shoals Rd NE, Lawrenceville, GA 30046, USA
Enterprise Rent-A-Car Reviews
teampick upphonemanagementmoneypricecommunicationSUVsympathytrainee
★ 5★ 4★ 3★ 2★ 1Great experience with Enterprise on Hurricane Shoals in Lawrenceville! I was picked up at the auto repair shop and driven to the rental office — so convenient. I was greeted right away, the wait was short, and the young lady gave a thorough walkthrough of the vehicle. Dropping the car back at the repair shop and having Enterprise pick it up was a huge time-saver. Smooth and professional from start to finish!
Sep 19, 2025 · Inez CampbellOne Star for the Call Center, Five for the BranchI gave the Shoals Road branch 5 stars—they went above and beyond from the moment I picked up my rental, to driving there to modify my reservation after the call center failed me, and even when returning the car. Their team showed true professionalism, courtesy, and genuine customer care.That said, Enterprise’s call center was a nightmare: poor communication, staff who could barely speak or understand English, blocked my account, and refused to connect me with a supervisor then had the audacity to disconnect my call. The local team saved the day, but corporate needs to fix the call center before it ruins the customer experience.
Aug 28, 2025 · Donnief ThompsonHighly pleased with our experience at this Enterprise. The guy helping us and the ladies in the office were all pleasant to work with and took care of me and my wife quickly. We were very satisfied with the Hurricane Shoals branch!
Aug 24, 2025 · Brock KnightPlease avoid this location at all costs! I don’t want to necessarily claim what they did was fraud, but if we made a reservation for a vehicle, left with no vehicle, and no rental agreement, and were still charged, it seems like it.Earlier today, my husband came in to pick up a vehicle because the one we had booked at a different location was unavailable. We were in the middle of the car rental when their systems were shut down. Well here comes the kicker…By the time my husband left, they had charged his card $713 for both the deposit and rental, which is astounding, because we never even got a vehicle! On my husband’s end, we can see that the payment was processed with the card being inserted. Now how did they authorize a payment for a vehicle without our knowledge?Eventually we went to another Enterprise location to get a vehicle and what surprised me was that the representatives here said only a deposit should’ve been pending, IF they wanted to hold something, NOT the entire rental amount AND the deposit.No one would pick up the phone at this location to help us resolve this either. Someone needs to look into the way this Enterprise because they conduct business suspiciously.Our entire trip was shot, a whole day was wasted, and our money was taken without our approval. Our two year old was with us the entire time, running around with us for hours, when we should’ve been at our hotel already. We lost precious time on our vacation and had to drag our child through the mud. This was the worst experience we have ever had with Enterprise and I truly hope they can do better here.Update: a representative on the phone with the back office of Enterprise escalated the problem and saw that we were never refunded. We spoke with the branch manager, and he wasn’t the most pleasant; he spoke over us, was inexperienced, and unprofessional towards the end. I get that he was frustrated also, but customer service is priority. At the least, he could’ve said something to close the conversation, but he just hung up.
Jun 30, 2025 · Theresa NguyenI had a great experience with Enterprise! The staff was polite, professional, and very helpful from start to finish. Jeremy and Will were especially awesome—super friendly and made the whole process smooth and stress-free. Their customer service was top-notch, and I really appreciated how attentive and professional they were. Highly recommend this location!
Apr 22, 2025 · Stephanie Payne
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