Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Introduce
For residents and visitors in the Texas Gulf Coast region, particularly those in the dynamic Crosby, Huffman, or Channelview areas, having immediate and reliable vehicle access is often a necessity, not a luxury. Enterprise Rent-A-Car in Crosby, TX, functions as a vital local mobility partner, specializing in both standard passenger car rental and van rental services. This neighborhood location is perfectly positioned to serve local Texans who need a replacement vehicle following a maintenance issue or accident, those planning a weekend trip, or businesses requiring a temporary commercial solution.
Known nationally for its focus on the 'home city' rental market, the Crosby branch upholds the brand's commitment to personalized, local service. Unlike high-traffic airport locations, this facility is designed to meet the everyday, short-term and long-term rental needs of the local community. It is a dual-service agency, offering both conventional car rental and dedicated van rental options, which is a major convenience for local users.
Furthermore, this specific Enterprise location proudly identifies as women-owned, adding a distinctive community and business leadership element to its professional operations in the Texas marketplace.
The Enterprise Rent-A-Car branch is conveniently located off a main road in Crosby, making it an easy drive for anyone in the local vicinity. Its placement on Hurta Road ensures that customers from the immediate Crosby area, as well as those coming from nearby communities east of Houston, can quickly access the location.
The key location and contact details for this indispensable local service are:
- Address: 102 Hurta Rd, Crosby, TX 77532, USA
In keeping with a commitment to wide accessibility for the Texas public, the facility incorporates necessary physical accessibility features to ensure a smooth visit for all customers:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This attention to accessibility is particularly valuable for customers relying on the rental service following an accident or those with mobility challenges.
As both a car rental agency and a dedicated van rental agency, the Enterprise Crosby location provides a comprehensive suite of mobility solutions tailored for Texas living, business, and leisure.
- Passenger Vehicle Rental: A full range of passenger vehicles, typically including economy, compact, mid-size, and full-size sedans, as well as various SUVs (small, mid-size, and full-size), and minivans like the Dodge Grand Caravan or similar models.
- Van Rental Services: Dedicated van options are available, catering to moving needs, large group transportation, or commercial hauling. This includes models such as cargo vans for personal or business moves, and passenger vans (like 12 or 15-passenger vans) for group outings, subject to specific policies and vehicle availability.
- Replacement Rentals: Specialized services for customers needing a rental while their personal vehicle is undergoing repair following an accident or mechanical issue, often working directly with insurance companies and body shops.
- Protection Products: Optional coverages such as Damage Waiver (DW) to waive or reduce financial responsibility for damage to the rental vehicle, and Personal Effects Coverage (PEC) for personal belongings.
- Refueling Options: Customers are given choices on how to manage fuel at return—prepay, have the agency refill, or return the vehicle fully fueled.
- Flexible Payment Methods: The ability to pay with Credit cards, Debit cards, and the modern convenience of NFC mobile payments (e.g., contactless pay options).
- Additional Driver Policies: Renter's spouse or domestic partner who meets the requirements is generally an authorized driver at no extra charge, with a fee applicable for other additional authorized drivers.
This specific Enterprise location stands out in the Crosby community due to a number of distinct features and professional commitments, particularly appealing to local Texas users:
Identifies as Women-Owned: This designation highlights the local leadership and diverse business representation in the community, potentially appealing to customers who prioritize supporting women-led enterprises.
Active Military Discounts: A valuable offering for the significant population of military families and personnel in the broader Houston area, providing savings on rental base rates as a gesture of appreciation for their service.
Dual-Purpose Fleet: The location's designation as both a Car rental agency and a Van rental agency means customers do not have to search multiple vendors for different vehicle types, which is essential for tasks like moving or transporting large items.
Modern and Flexible Payments: Acceptance of Credit cards, Debit cards, and NFC mobile payments provides maximum convenience and flexibility for local renters.
Commitment to Service Recovery: The customer reviews, particularly the positive one, indicate a commitment from the staff to problem-solve during stressful situations, such as an unexpected accident, by ensuring a vehicle is made ready despite short notice and limited options.
Direct communication with the local Crosby team is the best way to confirm your reservation details, check on a specific vehicle class, or inquire about current policies.
- Address: 102 Hurta Rd, Crosby, TX 77532, USA
- Phone: (281) 328-6996
- Mobile Phone: +1 281-328-6996
It is advisable for customers to contact the branch to verify their operating hours, which typically are Monday through Friday from 8:00 am to 5:30 pm and Saturday mornings, with the location being closed on Sunday, and to discuss any specific needs regarding vehicle availability or rental terms. Please note that after-hours drop-off service is not available at this location.
For residents in Crosby and the surrounding East Houston suburbs, Enterprise Rent-A-Car on Hurta Road is a compelling choice primarily due to its accessible, neighborhood-based service model. The convenience of a local branch for accident replacement or short-term needs is often unparalleled compared to traveling to a distant airport facility.
The agency’s dual identity as a car and van rental provider is a significant advantage, particularly for life events in Texas that often require a larger vehicle, whether that is moving furniture or driving a large family group. This saves local users time and effort in coordinating with different rental services. Additionally, the availability of military discounts and the identification as a women-owned business reflect an active and responsible engagement with the community, which many Texans prefer to support.
While the reviews point to a potential challenge with specific vehicle selection matching initial online reservations—a common issue across the rental industry—the positive feedback highlights a dedicated staff willing to go the extra mile to provide a clean and available car, even in a pinch. To ensure a smooth experience, Texas users are highly encouraged to call the branch directly after making an online reservation to confirm their preferred vehicle class and understand the current availability, especially if their timeline is limited. Choosing this local Enterprise means opting for a professional service that combines the resources of a major brand with the personal touch of a local, community-focused business.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
callmanagerpricepickupinsurancegentlemanselectioncleanemployeestraining
★ 5★ 4★ 3★ 2★ 1I would like to express my dissatisfaction with the vehicle selection process. When I made my initial choice and reservacion ahead of time , I was expecting to be assigned a specific vehicle. However, upon arrival, I was offered a different vehicle from what I selected, which was inconvenient given my limited available time. As a result, I had to search for an alternative at the last minute. Due to this experience, I cannot recommend this location and am quite disappointed.
Oct 10, 2025 · Lita NaranjoWe came right before the location closed due to being in an unexpected vehicle accident, and needing a rental for the following day. The gentleman helped us, and regardless of them not having that many options, the employee let us know if we wanted to wait a bit longer they would have a vehicle ready when it was done being detailed. Loved this location, and the service demonstrated during such a stressful time.
Sep 19, 2025 · Vivienne MastersonWish I could give it zero stars. I had a terrible experience at this Enterprise location. The employee, Randall, was unhelpful, disrespectful, kept telling me ‘It’s not my job’ and flat-out refused to give me his name or his manager’s name when I asked. I had to escalate my complaint to corporate and even call the following Monday just to find out who he was and to learn that his supervisor’s name is Marshall. Marshall, on the other hand was very kind and professional, but Randall’s behavior was the opposite and disgusting. He clearly needs serious training, if not to be reconsidered for his position, because his actions were completely rude and unacceptable. I will not return nor be renting from this location ever.
Sep 12, 2025 · Adriana ParsonsI had a rental last week because my truck was in the shop doing warranty work. The Group at the Crosby Tx location did a great job !! Made my rental experience absolutely amazing!! They worked with my extended warranty group on paying for my rental!! Thank yall !!
Aug 04, 2025 · Steven DavisClean vehicle smelled new. I have had great customer service from this location down to the staff. I had an insurance policy to go through but they made getting to the vehicle easier with the car drop off to me. Gave them my card and I.D and signed away. Returned vehicle and I got a courtesy call that everything was fine with my hold fee. Also if everything went well.
Oct 24, 2024 · YourDone
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