Enterprise Rent-A-Car

- 12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585

For residents and visitors navigating the vibrant communities and sprawling landscapes of Illinois, reliable transportation is often essential. Whether your personal vehicle is temporarily out of commission, you're planning a family trip, or you require a convenient ride for business, finding a dependable car rental service can significantly enhance your travel experience. In Plainfield, Illinois, Enterprise Rent-A-Car at 12337 Illinois Rte 59 Unit 135 stands out as a local favorite, consistently delivering positive rental experiences to its community.

Enterprise Rent-A-Car has built a strong reputation as a leading global car rental brand, renowned for its extensive network, diverse fleet, and unwavering commitment to customer satisfaction. The Plainfield, Illinois branch perfectly embodies these core values, providing a welcoming environment and a team dedicated to making your rental process seamless and stress-free. This location goes beyond merely offering vehicles; it focuses on understanding and fulfilling the specific mobility needs of its Illinois clientele. For those in Plainfield and the surrounding Chicago suburbs, Enterprise aims to be a trusted partner, ensuring that every journey, whether a daily commute or a long-distance adventure, is supported by a reliable and well-maintained vehicle.

The highly positive feedback from local customers is a testament to the branch's dedication to service excellence. One happy customer, whose own car needed a transmission rebuild, expressed extreme satisfaction, stating that Patrick, a staff member, was a "super guy, great personality, and he made renting a car... a very pleasant experience." This customer was "extremely happy with the car we received, better than what I anticipated! It was spotless and had a full tank of gas!" The praise extended to Patrick making the return process "as easy and simple as anyone could expect!" Another reviewer, a frequent renter accustomed to airport locations, highlighted their "really good experience" renting a Suburban for a family ski trip, noting that the "staff here made the whole process easy." They specifically appreciated that "all 3 different individuals in my check out and check in process... were all pleasant and friendly," clearly explaining "all options and check in procedures." This consistent positive reinforcement underscores the branch's commitment to personalized service, efficiency, and a genuine desire to go above and beyond for their Illinois customers.

The Enterprise Rent-A-Car branch in Plainfield, Illinois, is conveniently located for easy access by residents and visitors alike. You'll find it at:

12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA

This strategic location on Illinois Route 59, a major north-south artery, ensures excellent visibility and straightforward navigation. It's easily reachable from various parts of Plainfield and neighboring communities such as Joliet, Bolingbrook, and Naperville. Being situated in a commercial unit along a primary state route means that accessing the branch is generally hassle-free, whether you're driving from residential areas or local businesses. The convenience of its location minimizes travel time, allowing you to pick up and return your rental vehicle with ease. While specific public transportation options would depend on your exact starting point, the branch's position on a well-known highway makes it a simple drive for most local users in the area. Its proximity to other commercial establishments also means that it's a familiar landmark for many in the Plainfield community.

Enterprise Rent-A-Car in Plainfield, Illinois, provides a comprehensive array of services designed to cater to a wide range of personal and business transportation needs.

• Diverse and Well-Maintained Fleet: Customers have access to a broad selection of vehicles, ensuring there's a perfect match for every occasion. This includes fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, spacious SUVs (including full-size SUVs like Suburbans for larger groups), minivans, pickup trucks, and cargo vans. Reviews confirm that vehicles are "spotless" and well-maintained.
• Flexible Rental Periods: Whether you require a car for a single day, a weekend getaway, a full week, or an extended period, Enterprise offers flexible daily, weekly, and monthly rental options to accommodate both short-term and long-term needs. This is particularly beneficial for locals whose vehicles are undergoing extensive repairs or for those planning longer journeys.
• Damage Waiver (DW) Options: Enterprise offers a Damage Waiver (DW) at an additional daily charge, typically ranging from $29.99 to $31.99, depending on the vehicle type. If accepted, DW waives or reduces the renter's financial responsibility for loss or damage to the rental vehicle, including towing, storage, and loss of use. It is an optional purchase and not insurance, so customers should verify their existing coverage.
• Additional Driver Options: For convenience, renters can add authorized additional drivers. A spouse or domestic partner who meets the same age and driver's license requirements as the renter can often be added at no extra charge. For other authorized additional drivers, a daily fee of $15 may apply, unless specific contractual conditions state otherwise. All additional drivers must be present at the time of rental.
• Refueling Options: Enterprise provides choices for managing fuel: customers can pre-pay for a full tank at a competitive rate, opt to have Enterprise refuel the vehicle upon return (with an associated service charge), or choose to refill the tank themselves before returning the car.
• After-Hours Return: The Plainfield branch typically offers an after-hours return service, allowing renters to securely park the vehicle in a designated spot, ensure all belongings are removed, lock the doors, and place keys in a key drop box. Customers remain responsible for the vehicle's condition and charges until it is inspected by an Enterprise employee on the next business day.
• Cross-Border Travel: Most vehicles rented from this U.S. location can be driven throughout the United States and Canada. However, certain specialty vehicles (e.g., Exotics, Large Passenger or Cargo Vans) may have restrictions, and vehicles rented in the U.S. generally cannot be driven into Mexico.
• Younger Renter Policies: While the standard minimum age for rental is typically 25, Enterprise may accommodate younger renters (aged 21-24) with a youthful driver surcharge. Specific policies and fees should always be confirmed directly with the branch.
• Complimentary Pick-up and Drop-off Service: A highly valued service, Enterprise often provides a complimentary pick-up service from a renter's home or office and will drop them off at the branch. Similarly, they offer a ride back after the rental is completed. This service significantly enhances convenience, especially for those without immediate transportation to the rental office, as highlighted by loyal customers. Customers should call the location directly to arrange this service.

The Enterprise Rent-A-Car location in Plainfield, Illinois, distinguishes itself with several key features that significantly enhance the customer experience for local users:

• Exceptional and Friendly Staff: The most consistently praised feature is the outstanding customer service provided by the team, including individuals like Patrick. Reviewers highlight their "great personality," "pleasant and friendly" demeanor, and their ability to make the entire rental process "easy and simple."
• Proactive Problem Resolution: The staff's efficiency in resolving issues, such as promptly arranging a replacement vehicle when the first one had a minor problem, demonstrates a strong commitment to customer satisfaction and a "smooth" rental experience.
• High Quality of Vehicles: Customers frequently commend the cleanliness and condition of the rental cars, noting they are "spotless" and often "better than what I anticipated," ensuring a comfortable and reliable journey. Vehicles are provided with a full tank of gas, adding to convenience.
• Personalized Communication: Staff members, like Patrick, go the extra mile by providing their contact information and encouraging renters not to hesitate with questions or concerns, fostering a sense of trust and direct support throughout the rental period.
• Convenient Local Pick-up and Drop-off: The availability of a complimentary pick-up and drop-off service is a major highlight, especially for locals needing transportation to and from the branch when their own vehicle is unavailable. This service is highly valued by regular patrons.
• Efficient Check-in/Check-out: The staff is lauded for clearly explaining all options and procedures during both check-out and check-in, making the process straightforward and transparent for customers, even for first-time renters outside of an airport setting.
• Robust Online Booking and App Functionality: While some general Enterprise app experiences can vary, the core online booking system allows customers to easily manage reservations, providing flexibility and control over their rental plans.

To connect with the Enterprise Rent-A-Car team in Plainfield, Illinois, for reservations, inquiries, or assistance, please use the following contact details:

Address: 12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA

Phone: (815) 230-3555

Mobile Phone: +1 815-230-3555

It is always recommended to call the branch directly for the most up-to-date information regarding vehicle availability, specific rental policies, or to arrange their convenient pick-up and drop-off service.

For the residents of Plainfield and the surrounding Illinois communities, Enterprise Rent-A-Car at 12337 Illinois Rte 59 Unit 135 is an exceptionally suitable and highly recommended choice for all their car rental needs. Its convenient location on a major state route ensures easy accessibility, allowing locals to quickly and effortlessly get to and from the branch, saving valuable time. This localized presence means that whether you’re dealing with a vehicle breakdown, planning a family trip to one of Illinois’s many attractions, or require a temporary car for business, a reliable solution is readily available nearby.

What truly sets this Enterprise location apart for local users is the consistent and enthusiastic praise for its staff and their exceptional customer service. The testimonials highlighting team members like Patrick, who make the rental process "flawless," "easy," and "pleasant," underscore a deep commitment to personalized care. The willingness to go above and beyond, from providing spotless cars with full tanks to offering convenient pick-up and drop-off services, makes a significant difference for community members. For those in Illinois, knowing they can rely on a team that is "pleasant and friendly," explains procedures "clearly," and is always ready to assist, fosters invaluable trust and loyalty.

By combining the extensive and diverse fleet of a leading national brand with the friendly, efficient, and highly personalized service of a dedicated local team, Enterprise in Plainfield offers a compelling and superior car rental experience. It provides the reliability, choice, and convenience you expect, coupled with the genuine human touch that truly enhances your journey. For anyone in Illinois seeking a hassle-free, dependable, and customer-focused car rental solution, this Enterprise location stands out as a top recommendation for all their mobility requirements.

Enterprise Rent-A-Car

12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA