Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in the northeast corner of the Hoosier State, securing reliable and diverse transportation is often a priority, whether planning a weekend getaway, managing a vehicle repair, or coordinating a group trip. The Enterprise Rent-A-Car branch located at 7310 IN-930 in Fort Wayne, Indiana, serves as a comprehensive local resource for both passenger car and van rental needs. As a part of the nationally recognized Enterprise brand, this location combines a wide selection of vehicles with the convenience of a neighborhood establishment, striving to make the rental experience easy and quick for every customer.
This Fort Wayne location distinguishes itself with several key features that benefit the local community. It proudly identifies as a women-owned business, demonstrating a commitment to diversity and local entrepreneurship within the larger corporate framework. Furthermore, the branch offers specialized services and discounts, including active military discounts, making it a supportive choice for service members and their families in the Fort Wayne area. The availability of on-site amenities, such as dedicated parking and accessibility features, ensures a smoother experience from the moment customers arrive to the moment they drive away in their rental.
Customer experience at this location is characterized by high levels of professional interaction, though like any high-volume service, it occasionally faces inventory challenges. One customer praised the excellent customer service from an employee named Sebastian, who "helped pick out a vehicle for me and my family" and "explained everything I needed to know." This positive feedback highlights the staff's dedication to providing a nice, new vehicle at a great low price, with an easy and quick process. However, other feedback indicates that customers should plan ahead, as popular vehicle types, such as SUVs, are not always guaranteed despite being booked in advance. This can lead to last-minute vehicle substitutions, underscoring the importance of communication and managing expectations, especially for larger groups planning long Indiana road trips. Regardless of the operational hiccups, the professionalism of the staff, such as the employee named Joe, often receives sincere appreciation from customers.
The versatility of this Enterprise branch—acting as both a car rental agency and a van rental agency—is a significant asset to the Fort Wayne and New Haven area. From compact economy cars perfect for navigating city traffic to spacious passenger vans designed for large family outings or team travel, the fleet is geared toward covering a wide spectrum of transportation requirements for Indiana residents. Their rental options support everything from personal short-term rentals to insurance replacements and corporate vehicle needs, serving as a reliable partner in local mobility.
Location and Accessibility
The Enterprise Rent-A-Car location is situated at 7310 IN-930, Fort Wayne, IN 46803, USA. This is a highly accessible location in the Fort Wayne metropolitan area, positioned near State Road 930 (formerly a portion of US 30). Its placement offers easy access for customers coming from various directions, including those traveling to or from New Haven, which is often referenced by local customers.
Accessibility is a key priority at this branch, ensuring that all members of the Indiana community can utilize their services with ease.
- Convenient Road Access: Located on a major route, making for simple navigation and quick entry/exit onto local highways.
- On-Site Parking: Customers have access to dedicated on-site parking, which simplifies the drop-off and pick-up of personal vehicles during the rental process.
- Wheelchair Accessibility: The facility includes a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, demonstrating a commitment to serving customers with mobility needs.
Services Offered
As a dual-service facility, the Enterprise branch on IN-930 provides a wide array of rental options to meet various transportation demands for local Indiana users:
- Extensive Car Rental Fleet: Offering categories that typically include economy, compact, mid-size, full-size, and premium sedans for business travel or everyday use.
- SUV Rentals: Providing a selection of sport utility vehicles in various sizes—small, medium, and full-size—to accommodate families, luggage, and Indiana weather conditions.
- Specialty Vehicle Rentals: The inventory often includes pickup trucks for hauling and weekend projects, as well as luxury cars for an upscale driving experience.
- Dedicated Van Rental Agency Services: Specializing in van rentals, including 7- and 8-passenger minivans for comfortable family travel, and larger 12- and 15-passenger vans for group outings, church events, or team transportation.
- Flexible Payment Options: Accepting major credit cards and debit cards for rental transactions, with the added convenience of NFC mobile payments.
- Insurance and Protection Products: Providing optional coverages such as Damage Waiver (DW) and Roadside Assistance Protection (RAP) for customer peace of mind on Indiana roads.
Features / Highlights
The 7310 IN-930 Enterprise location stands out due to its customer-focused and inclusive features:
- Identifies as Women-Owned: A key differentiator, promoting local business diversity and supporting women in leadership.
- Active Military Discounts: Offering reduced pricing or special deals for active service members, a valuable benefit for the military community near Fort Wayne.
- Commitment to Customer Service: Staff are recognized for providing helpful, polite, and professional assistance, ensuring renters understand all aspects of their agreement.
- Vehicle Quality: Customers consistently note the opportunity to rent "nice new ride," ensuring a high standard of vehicle comfort and reliability for their trip.
- Youthful Driver Policy: Catering to younger renters (typically 18–24 years old) with a specific age requirement and associated charges, expanding accessibility to this demographic.
- Cross-Border Travel: Permitting most rental vehicles to be driven throughout the United States and Canada, which is essential for long Indiana-based road trips or business travel.
Contact Information
To connect with the Enterprise Rent-A-Car team at this Fort Wayne location for reservations or inquiries:
- Address: 7310 IN-930, Fort Wayne, IN 46803, USA
- Phone: (260) 426-4243 or +1 260-426-4243
What is Worth Choosing
For any Indiana local considering a rental car, the Enterprise location on IN-930 offers a compelling package of convenience, diversity, and social responsibility that makes it a worthwhile choice. The primary benefit is the sheer breadth of the fleet, functioning both as a reliable passenger car agency and a specialized van rental hub. Whether you are a small business owner needing a truck, a family planning a trip and requiring a minivan, or simply someone whose vehicle is undergoing repairs, the diverse fleet minimizes the need to shop around.
Beyond the vehicles, two factors elevate this branch above the competition. First, its status as a women-owned business is a positive point for customers who prioritize supporting diverse local enterprises. Second, the explicit inclusion of military discounts is a tangible way the business supports the service community in northeast Indiana. This adds a layer of community value to the transaction.
While the customer feedback reveals a key operational challenge—the possibility of a booked vehicle not being available, particularly popular SUVs—it also shows that the local staff, like Joe and Sebastian, strive to handle these situations professionally. They are noted for finding the "best with the chaos corporate or management left behind," demonstrating a dedication to making the situation "work." This means that while having a backup plan might be wise for large, specific reservations, the on-the-ground human element is committed to problem-solving and ensuring the customer leaves with a solution, even if it requires a 'sardine-can' compromise for five people on a long trip. Ultimately, the accessibility, diverse fleet, quick service process, and the professional efforts of the local team make this Fort Wayne Enterprise a trusted, though sometimes challenging, resource for all Indiana transportation needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricescallinsuranceSUVmanagernissanemployeeplanningmpgtotaled
★ 5★ 4★ 3★ 2★ 1Sebastian had great customer service. He helped pick out a vehicle for me and my family. Explained everything I needed to know . I would highly recommend coming to this location in New Haven. It always feels nice riding in a nice new ride for a great low price. Process was easy and quick don’t hesitate to try them out.
May 16, 2025 · Cameron HuntleyI booked an SUV two weeks in advance, plenty of time, I thought, for Enterprise to have one ready. Then, the day before pickup, I got a cheerful text inviting me to pre-pay for my reservation to speed things up when I arrived. Great! Except… an hour before pickup, I got a call saying, “Yeah… we don’t actually have the SUV you booked.” Bold move to ask for my money right before dropping the ball.Their first “solution” was to offer me a 15-passenger van, because obviously, my road trip turned into a school field trip overnight. When I declined that gas guzzling behemoth, they handed me a much smaller vehicle that seated four comfortably. I had five people and a stack of luggage for a 12-hour trip to and then 12-hours back. So yes, we made it work, in the same way sardines make it work in a can.The employee Joe, who helped me was polite and professional, and I genuinely appreciated that. They did their best with the chaos corporate or management left behind. But Enterprise as a company? Not it.This wasn’t just a vehicle issue — it was a lack of communication and planning. A heads-up the day before would’ve gone a long way. But instead, I got a pre-payment link, followed by a panic call.Would I use them again? Maybe… but I will definitely have a back up plan because right now I can’t trust they would come through.
Jun 10, 2025 · Tre ObranBeen a loyal customer up until now. Got a rental while my SUV was in the shop getting fixed due to someone backing into it, long story short the insurance company reserved me a car upon picking up the car it had front end damage something was lose in the suspension and brakes were dragging. Mind you I have a large SUV. I am in a Nissan compact car that is trashed, head liner is covered in something that looked like coffee the seats were stained smelled like smoke had air fresheners hanging from the handles floors were dirty burn holes on door handle pockets boogers in gear shifter and steering wheel dirty windows mystery liquid down the seat. I am a professional detailer so I know exactly what's what and this car should have never been able to leave the lot. Insurance put in a upgraded I've tried to call every store in my area with no luck. Was told someone would call me to get it set up no call back waited a few days I called back to someone telling again a manager will call you momentarily they just spoke with them again no call back I get passed around from store to store no answers no call back no service while I drive a car the employee told me on the phone that should of " been taken to the scrap yard and not allowed to be rented" there words. and still can not get service or a call back!! Would highly not recommend them the worst rental experience I have ever had!
May 10, 2025 · josh mchenryLoved the people. They called me before hand to make sure they put me in the best bet for my family. No issues with the pick up or drop off and just overall loved this experience
Aug 13, 2025 · Jessica EmerickCleanliness of the vehicles to customer service, the New Haven Indiana branch is the place to go for your rental vehicle needs. I will always be a return loyal customer.
Jun 25, 2025 · Chad Vaughan
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