Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Howdy, Texans! In our sprawling state, reliable transportation is often essential, whether it's for daily errands, a weekend road trip, or when your own vehicle is unexpectedly out of commission. Finding a convenient and trustworthy car rental service right here in San Antonio can make all the difference. Enterprise Rent-A-Car, a widely recognized name in the industry, offers a branch at 11238 I-35 in San Antonio, aiming to provide solutions for your temporary transportation needs.
Enterprise Rent-A-Car is a brand synonymous with extensive fleet options and a strong presence in local communities. This particular branch on I-35 (Interstate 35) is strategically located to serve residents in the northeast part of San Antonio and its surrounding areas. For Texans, this means readily available access to a diverse range of vehicles, backed by a global company's resources. Whether you're dealing with a car repair, planning a family outing, or require a specific vehicle for business purposes, Enterprise strives to offer a suitable option.
A positive car rental experience relies on several key factors: vehicle availability, cleanliness, mechanical reliability, and, critically, responsive customer service. This article is designed to provide you with a clear, engaging, and factual overview of what you can typically expect from the Enterprise Rent-A-Car at 11238 I-35. We'll cover its strategic location, the array of services it provides, key features that define the Enterprise experience, and how to get in touch. Our goal is to equip you, as a local user, with the necessary information to help you determine if this location is the right choice for your next vehicle rental in the San Antonio area.
From handling insurance replacement rentals to providing vehicles for leisure travel, Enterprise Rent-A-Car aims to cater to a wide array of demands. Let's delve into the specifics of what this San Antonio branch brings to the table for its local clientele.
The Enterprise Rent-A-Car branch in focus is located at 11238 I-35, San Antonio, TX 78233, USA. This address places it directly on Interstate 35, a major north-south artery that traverses San Antonio. Its position on this prominent highway makes it exceptionally accessible for residents across the city, particularly those in the northeast quadrant and nearby communities like Live Oak, Universal City, and Schertz.
The strategic placement on I-35 provides a significant advantage for accessibility. Frontage roads alongside the interstate offer direct and straightforward access to businesses, minimizing the hassle of navigating complex side streets. Whether you are coming from downtown San Antonio, or from communities further north along I-35, reaching this rental location is generally simple and efficient, helping to reduce travel time and navigational stress.
Enterprise branches are typically designed for customer convenience, with clear signage and ample parking facilities, making it easy for customers to drop off their personal vehicles when picking up a rental. For Texans who rely on major highways for their daily commutes and longer journeys, a location directly on I-35 offers a familiar and easy-to-find destination for their car rental needs, contributing to a smoother overall experience.
- Diverse Vehicle Fleet: Enterprise offers a wide selection of vehicles to suit various customer needs. This includes economy and compact cars for fuel efficiency, full-size sedans for comfort, SUVs (compact, midsize, standard, full-size, premium, and 7-passenger) for space and versatility, minivans for larger groups, and sometimes trucks.
- Insurance Replacement Rentals: A core service where Enterprise works directly with insurance companies to provide temporary vehicles for customers whose cars are undergoing repairs after an accident or other incidents.
- Customer Pick-Up Service: Enterprise is well-known for its "We'll Pick You Up" service, where they can arrange to pick up customers from their home, office, or repair shop within a certain radius, taking them to the rental branch to complete paperwork and pick up their vehicle. (Note: It's always best to confirm availability and schedule this service in advance with the specific branch).
- Flexible Rental Periods: Offering rental options for daily, weekly, or monthly durations to accommodate a variety of short-term or extended transportation requirements, whether for personal use, business travel, or longer-term needs.
- Optional Protection Products: Customers have the option to purchase various protection products, such as Damage Waiver (DW), Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), to enhance coverage during the rental period. These are optional and not required to rent a car, but are available for added peace of mind.
- Additional Driver Options: Allows for adding authorized additional drivers. A spouse or domestic partner who meets requirements is typically an authorized driver at no additional charge. Other additional authorized drivers may be added for a daily fee. All additional drivers must meet age and driver's license requirements.
- Refueling Options: Provides choices for how customers can manage fuel at return, including prepaying for fuel, having Enterprise refuel the vehicle (with a service charge), or refilling the tank themselves before return.
- Commitment to Customer Service: Enterprise generally aims for high standards in customer service, with many testimonials highlighting staff members who provide helpful and professional interactions, like Halen mentioned in a customer review.
- Convenient Pick-Up Service: The "We'll Pick You Up" service is a significant advantage, particularly for customers dealing with vehicle repairs, offering a stress-free way to get to the rental office.
- Broad Fleet Availability: As part of a large network, this branch typically has a wide variety of vehicle types available, from sedans for daily commutes to trucks for specific hauling needs, providing flexibility for diverse customer requirements.
- Standardized Rental Process: Being part of a global brand means customers can expect consistent rental policies and procedures, contributing to a predictable experience.
- Online Booking and Management: Customers can easily browse availability, compare vehicle types, and make reservations online, streamlining the booking process.
- Focus on Cleanliness (Company Goal): Enterprise strives to provide clean and well-maintained vehicles for its customers, although individual experiences may vary.
For Texans in San Antonio needing car rental services, the Enterprise Rent-A-Car branch at 11238 I-35 can be reached using the following contact details:
Address: 11238 I-35, San Antonio, TX 78233, USA
Phone: (210) 599-3122
Mobile Phone: +1 210-599-3122
It is always a good practice to call the branch directly to confirm vehicle availability, clarify specific rental policies, or arrange for their pick-up service, especially during peak times. Direct communication can help ensure that your specific needs are understood and addressed, contributing to a smoother rental experience.
For residents of San Antonio and the surrounding areas in Texas, Enterprise Rent-A-Car at 11238 I-35 offers a highly suitable and practical solution for their car rental needs. Its location directly on Interstate 35 makes it exceptionally accessible for a significant portion of the local population, particularly in the growing northeast quadrant of the city. This geographical convenience is a major advantage for Texans seeking efficiency in their busy lives, minimizing travel time to pick up or return a vehicle.
The core services, especially the robust insurance replacement rentals and the popular "We'll Pick You Up" service, are immensely beneficial for locals dealing with the often-stressful situation of vehicle repairs after an accident. This level of comprehensive support can alleviate significant logistical burdens during inconvenient times. While isolated experiences with vehicle cleanliness or availability might occur, the overall emphasis on customer service, as highlighted by positive feedback for staff members like Halen, underscores Enterprise's dedication to providing a generally positive rental experience.
Furthermore, the wide selection of vehicles ensures that locals can find a car or truck that truly matches their requirements, whether it's an economical sedan for daily commutes, a spacious SUV for family travel, or a larger vehicle for specific hauling needs. The consistency and reliability associated with a global brand like Enterprise, combined with the convenience of a well-located local branch, make this I-35 location a practical and dependable choice for San Antonians seeking reliable transportation solutions in the Lone Star State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
11238 I-35, San Antonio, TX 78233, USA
Enterprise Rent-A-Car Reviews
managerjobteamSUVcallemployeesdealershiplicensewindshieldunderstanding
★ 5★ 4★ 3★ 2★ 1Enterprise and State Farm made this whole process so easy for me. Enterprise employee Halen was the best!! Explained everything, answered my questions and great customer service. The truck I was given was great too! Thanks to Halen and to Enterprise😁
Mar 06, 2025 · Susie DeMumbrumI was given a dirty car . First there wasn’t fluid in the car , there are soda stains , food under the seats , scratches on the door . The outside was dirty , the steering wheel is sticky . The outside has scratches as well,It’s just disgusting and I don’t feel safe driving the car.
Jul 09, 2025 · Allison GardnerGreat customer service from picking up the vehicle to returning it. I chose what I thought was a Black F-150. I got to the Enterprise Office about 30-45 minutes late - I didn't think it was a big deal. After all, the truck is reserved for me -- right?Halen (I think I'm spelling his name right?) tells me he tried calling me several times, and he could not get in contact with me. Turns out he's calling my business fax machine number. I retired two years ago -- I no longer use that number - I finally got rid of that number a few months ago. I always put that number down as my fax number because it was connected to my fax machine. Why not call the main number associated with my business account (my mobile number)?I get to the office, and the Black F-150 is gone - given to another customer. They offer me a Toyota Tundra. Well, here's the problem: I worked at Ford Motor Company's Michigan Truck Plant, Wayne, Michigan -- right after high school. I graduated in June, and I started working at the truck plant in August.That makes me a United Auto Worker (UAW) Member -- Solidarity for Life.Toyota Tundra's are nice-looking trucks, but I'm not paying to drive that. I wouldn't drive that if someone paid me to drive it. I had a difficult time doing Telecommunications work at the Toyota Plant here. I explained this to Halen, and he made some phone calls . Before I know it, he has the Ford F-150 I reserved back at the office and getting it cleaned and detailed for me. Mind you, this truck was probably given to a customer less than an hour or so ago? He gave that customer the Tundra, I think? No, I'm joking, I'm not sure what he gave them. This guy has swapped vehicles for me - impressive!!! I drive to Tennessee in the Ford F-150 I reserved. I told him that his customer service skills are top-notch. Give this guy a promotion. This guy is District Manager/General Manager destined. Above and beyond the call of duty. I will always be thankful. Excellent job!Oh yeah, the truck wasn't Black - it was gray. I thought I reserved a Black F-150? That's what depicted in the photo. That's okay, I can live with the wrong color just as long as it's a Ford product.
Sep 24, 2024 · Kenneth BondsI’ve rented and bought from this location and have always been treated with respect and courtesy. Casey took care of us this last time on a rental. From beginning to end, even dealing with many other patrons, she was PHENOMENAL and I would LOVE to work with her again anytime I need a rental. You go, gal!
Mar 14, 2025 · Annette MendezTommy and John have helped me with a rental car. Once while on a business trip a few months ago, and now for an accident. I'm happy I chose them to rent from again. They're seriously fantastic. Good place, good people there.The customer service is superior, even from the drivers that pick you up for the appointment. I kept having to reschedule my appointments (due to the back and forth from the other party) and not once did I feel any sort of pushback from any representative there.I heard John accept a client when they were about to close, and offered to stay a few minutes past so they will help them out. Made me happy to hear that, because I feel customer service nowadays is not held to that level. These guys go above and beyond!
Jun 15, 2023 · Emily Hernandez
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