Enterprise Rent-A-Car

- 3425 Jimmy Lee Smith Pkwy, Hiram, GA 30141

Whether you're a Paulding County local needing a replacement vehicle after an accident, a family from Marietta or Dallas planning a weekend getaway, or a business in need of a commercial van, finding a reliable and customer-focused rental agency is essential. For residents across the western Atlanta metropolitan area, Enterprise Rent-A-Car at 3425 Jimmy Lee Smith Pkwy in Hiram, GA, has established itself as a cornerstone of dependable service. More than just a typical rental counter, this specific location is recognized both as a professional Car Rental Agency and a dedicated Van Rental Agency, providing a diverse fleet to meet nearly any transportation need you might have. From compact cars for quick errands to spacious SUVs and large vans for family trips or group logistics, they are committed to ensuring you drive away in the right vehicle.

What truly sets this location apart is its deep commitment to community and personalized service. It proudly identifies as a women-owned business, bringing a distinct focus on detail and customer care to every interaction. Furthermore, the dedication to professionalism and efficiency, even during peak times, has earned them high praise from customers throughout the region. This is a place where you receive not only a set of keys but also peace of mind, knowing that the team is ready to go the extra mile to accommodate your specific circumstances. They understand that renting a car often comes at a moment of transition or necessity, and their approach is designed to be as smooth and stress-free as possible. For residents in Georgia, choosing this Enterprise location means choosing proven reliability and genuine empathy.

The Enterprise Rent-A-Car location is conveniently situated at 3425 Jimmy Lee Smith Pkwy in Hiram, GA 30141, USA. This placement is ideal for residents of Hiram and surrounding communities, including Dallas, Powder Springs, and Acworth. Being positioned near major thoroughfares in Paulding County makes for easy access and a swift start to your journey, whether you're heading east toward Atlanta or west toward Alabama. The area is highly accessible, minimizing the hassle often associated with picking up a rental car in more congested parts of the metro area.

In line with its customer-first philosophy, this agency is fully committed to ensuring accessibility for all patrons. The facility offers a Wheelchair Accessible Entrance, making the process of entering the office seamless for individuals with mobility challenges. Additionally, dedicated Wheelchair Accessible Parking Lots are available on-site, providing convenience and ease of use from the moment you arrive until you depart with your vehicle. This thoughtful attention to physical access ensures that every member of the Georgia community can utilize their services comfortably and without complication.

This Enterprise Rent-A-Car location provides a straightforward yet comprehensive set of services tailored to meet the varied needs of its local Georgia customers:

• Car Rental Agency Services: Providing a wide selection of vehicles ranging from economy and compact cars to full-size sedans, SUVs, and luxury vehicles for daily, weekly, or long-term rentals.

• Van Rental Agency Services: Specializing in van rentals, including passenger vans (such as the Sprinter mentioned by a customer) and cargo vans, which are perfect for group travel, moving, or business logistics.

• Onsite Services: The facility offers full Onsite Services, ensuring staff are available to handle the entire rental process, vehicle inspections, paperwork, and customer queries directly at the physical location.

• Flexible Payment Options: A variety of modern payment methods are accepted for customer convenience, including all major Credit Cards, Debit Cards, and NFC Mobile Payments (such as Apple Pay or Google Pay).

The qualities that distinguish this particular Enterprise location go beyond the standard rental agreement and focus on customer empathy and community support:

• Proudly Identifies as Women-Owned: This designation often reflects a strong emphasis on detail, clear communication, and a heightened commitment to community standards and customer service excellence.

• Active Military Discounts: As a gesture of gratitude and support for those who serve, the agency offers special discounts for Active Military personnel, a valuable feature for Georgia's military families.

• Exceptional Service Under Pressure: The team, including staff members like Gabriel, has been noted by local customers for their ability to remain calm, thorough, and efficient even when the office is busy with many customers waiting, ensuring a smooth process for everyone.

• Unmatched Customer Empathy and Flexibility: Staff members like Kendrick have been praised for their genuine thoughtfulness, demonstrating a willingness to work through logistical challenges (like an unexpected vehicle issue) by offering larger, better vehicles—such as an upgrade to a Suburban or a Sprinter truck—at the original reserved price, often providing discounts for minor inconveniences.

• Full Accessibility: The location is designed with the community in mind, providing a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, making it a truly inclusive business for all Hiram and Paulding County residents.

For residents and visitors needing to contact the Hiram, GA, location of Enterprise Rent-A-Car, the details are as follows:

• Address: 3425 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA

• Phone: (770) 222-1193

• Mobile Phone (Direct Dial): +1 770-222-1193

When local Georgia users are evaluating their options for car or van rentals, this specific Enterprise location consistently rises above the rest due to its exceptional standard of care, which is consistently reflected in customer feedback. The choice is not just about the vehicle itself; it's about the quality of the experience, especially during times of personal strain or urgent need.

A powerful testament to their service can be found in a customer’s experience following the loss of a family member. Facing an unexpected vehicle maintenance issue with the reserved rental just hours before a long, critical journey, the team, led by Kendrick, didn't just find a replacement—they found *two* upgrade options, a spacious Suburban and a large Sprinter truck, and offered them for the original, lower price. This act of thoughtful accommodation and empathetic service during a customer's “lowest” moment speaks volumes about the location’s operational values. The free upgrade, which provided the family with "more than enough room to be comfortable," was a practical solution rooted in genuine human kindness, further solidified by an additional 10% discount for the slight delay. This is a level of customer service that moves beyond transactional renting and into true community partnership.

Furthermore, the team demonstrates professionalism and expertise in high-demand situations. Customers consistently highlight that staff members, including Gabriel, are "amazing," providing a detailed walkthrough of the rental process for those who haven't rented in a while. Crucially, they maintain their efficiency and calm even when the office is under pressure with many people waiting. This ability to be "efficient, calm and thorough" under stress ensures that every customer, whether they are the first or last in line, receives the same high-quality, focused attention. In the fast-paced environment of the Atlanta metro area, knowing your rental agency can handle peak demand without compromising service is a significant advantage.

The combination of tangible benefits—like the **Active Military Discounts** and **full facility accessibility**—with the intangible but invaluable quality of **deep-seated customer empathy** makes the Hiram Enterprise Rent-A-Car a premier choice in Paulding County and beyond. As a women-owned business, the focus on detail and relationship-building shines through every positive interaction. For Georgia users, this location offers reliable transportation solutions backed by a team committed to saving you money, easing your stress, and ensuring your comfort, even when facing a significant inconvenience. They aren't just renting cars; they are providing solutions with a human touch, making them the go-to rental location for many in the region.

Enterprise Rent-A-Car

3425 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA