Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome to Enterprise Rent-A-Car, your trusted local source for vehicle rentals in Cleveland, Tennessee. Situated conveniently in the heart of Bradley County, the Enterprise branch at 2901 Keith St NW is dedicated to serving the transportation needs of residents and visitors across Southeast Tennessee. Whether your family car is in the shop, you’re visiting the region for business at Lee University or Cleveland State Community College, or you need a reliable vehicle for a weekend getaway to the Cherokee National Forest, this location is ready to get you on the road with minimal fuss.
This particular Enterprise branch is more than just a car rental agency; it is a proud local business that identifies as women-owned, bringing a unique perspective and commitment to community service and customer care. Known for its friendly, quick, and high-quality service, this location upholds Enterprise’s reputation for customer satisfaction, offering the right vehicle at the right price, alongside a seamless rental experience. From the moment you pick up your keys to the quick return process, the team strives to make every interaction flawless, as many local customers have attested. Customers often highlight the excellent value on fuel-efficient economy cars, perfect for saving money on Tennessee's open roads.
Location and Accessibility
The Enterprise Rent-A-Car location is strategically positioned at a well-known address in Cleveland, Tennessee, offering superb accessibility from major routes and surrounding areas, including Chattanooga and the I-75 corridor.
- Address: 2901 Keith St NW, Cleveland, TN 37312, USA
The Keith St NW address is a central point for both commerce and community in Cleveland. Its neighborhood location is particularly beneficial for local users needing a replacement vehicle—no airport shuttle required. This ease of access ensures that even if you're dealing with a last-minute vehicle need, your trip to pick up the rental is quick and straightforward.
In line with Enterprise’s commitment to inclusive service, this branch offers several important accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The inclusion of these features ensures that all customers, regardless of mobility needs, can approach and enter the facility with comfort and ease. Furthermore, the commitment to providing free pick-up service from nearby locations is a signature Enterprise offering that greatly enhances customer convenience, allowing you to get to the branch easily to start your rental.
Services Offered
As both a premier car rental agency and a van rental agency, the Cleveland Enterprise location offers a comprehensive suite of services tailored for all types of customers in Tennessee, from individuals to large groups and commercial clients.
Key services and vehicle types generally available include:
- Extensive Passenger Vehicle Fleet: A wide variety of modern, clean, and reliable vehicles ranging from fuel-efficient Economy and Compact cars, standard Full-size sedans (which one customer noted was large enough for a 360-degree car seat), SUVs of various sizes, Minivans (often seating 7-8 passengers), and Luxury vehicles.
- Specialized Van and Truck Rentals: Catering to commercial, moving, and large group needs, the agency is also a van rental specialist, typically offering Minivans, 12- and 15-passenger vans, Pickup Trucks, and Cargo Vans.
- Replacement Rentals: A core focus of Enterprise is providing replacement vehicles for customers whose own cars are undergoing mechanical repairs or involved in accidents, often coordinating directly with insurance companies and dealerships.
- Flexible Payment Options: Customers can secure their rental using major Credit cards and Debit cards (subject to standard requirements), and benefit from the convenience of NFC mobile payments for a fast, contactless checkout process.
- Supplemental Protection Products: Options like the Damage Waiver (DW), Liability Insurance Supplement, and Personal Accident Insurance are available at the time of rental to provide peace of mind and limit financial responsibility.
- After Hours Return Service: For added flexibility, a secure drop box is available for customers who need to return their vehicle outside of regular business hours.
- Refueling Service Options: Customers can choose how they pay for fuel, including pre-paying for a full tank or having the agency refuel upon return.
Features / Highlights
The Enterprise Rent-A-Car branch in Cleveland, TN distinguishes itself through several key features that benefit the local community:
- Proudly Women-Owned: This local distinction reflects a commitment to diversity in business leadership and often results in a deeply personalized and community-focused approach to customer service.
- Active Military Discounts: In recognition of those who serve, the location offers special rates and discounts for active military personnel, veterans, and government travelers, often providing significant savings on personal and official travel.
- Unmatched Customer Service: Enterprise is consistently ranked highly for customer satisfaction, and this local team is lauded in reviews for its friendly, quick, and helpful service, particularly regarding deposits and a seamless rental process.
- Convenience of NFC Mobile Payments: Accepting NFC mobile payments (e.g., Apple Pay, Google Pay) provides a modern, fast, and secure checkout experience that reduces time spent at the counter.
- Damage Waiver (DW) Flexibility: The availability of a Damage Waiver gives customers the option to waive or reduce their responsibility for damage to the rental vehicle, subject to the terms of the rental agreement.
- Unlimited Mileage Options: Many rentals, especially those secured for long road trips across the great state of Tennessee or beyond, often come with unlimited mileage, offering freedom without unexpected charges.
- Commitment to a Variety of Fleet Needs: The ability to provide everything from cost-saving Economy cars to Minivans and Cargo Vans under the same roof makes this a one-stop-shop for all vehicle hire requirements.
Contact Information
For current operating hours, to arrange a free local pick-up, or to inquire about a specific vehicle class, please use the following contact details for the Cleveland, TN location:
- Address: 2901 Keith St NW, Cleveland, TN 37312, USA
- Phone: (423) 473-0181
- Mobile Phone (Customer Service): +1 423-473-0181
What is Worth Choosing
Choosing the Enterprise Rent-A-Car branch on Keith St NW is an excellent decision for anyone in the Tennessee region seeking a hassle-free, dependable, and value-focused rental. The key reason to choose this location lies in its powerful combination of the Enterprise brand’s trusted nationwide infrastructure and its unique local identity as a women-owned business committed to the community.
For Tennessee residents, whether you are managing an insurance claim and need a quick replacement or planning a family vacation, the branch offers vehicles suited for every scenario—from the confirmed comfort of a car large enough for bulky child seats, as noted by a satisfied customer, to the cost savings of their fuel-efficient models. The dedication to accessibility, coupled with sought-after features like active military discounts and modern payment options like NFC mobile payments, shows an agency that truly considers the diverse needs of its customer base. You can expect professionalism, a wide selection of cars and vans, and a friendly local team working diligently to ensure your rental process is as simple and quick as possible. This Cleveland location proves that world-class service and local ownership can go hand-in-hand, making it the premier car rental choice in Southeast Tennessee.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2901 Keith St NW, Cleveland, TN 37312, USA
Enterprise Rent-A-Car Reviews
pick upinsurancemorningSUVfeeurinenoonsaturdaycheckdebit card
★ 5★ 4★ 3★ 2★ 1Not normally a ford fan, but was big enough for my son’s 360 car seat to fit and still have room! Drove 6 hrs to Albany Indiana only fueled up once!! We always use and recommend enterprise for our family and friends!!!!!!
Jun 17, 2025 · Jessica LeannEnterprise was amazing with me. Price was right, quick & friendly service during pick up and return. Deposit was returned to me very quickly. The car was economy, don't knock it until you try it, it saved me a lot of money in gas, where I could do other things with the extra cash. The whole experience was flawless.The location I used was in Cleveland TN. I can't thank them enough on how helpful they were, keep it up guys, you're doing great.
Aug 19, 2025 · Ginger GorkaGreat service. Vehicle was not 100% but I was able to deal with it. I was not happy that I had to go out of my way to take the vehicle to have the oil changed or return the vehicle and get A new vehicle in the middle of my rental. But I did what I had to do. Customer service was great though.
Oct 09, 2025 · Carrie DennisThe team at Enterprise on Keith Street here in Cleveland was really impressive. They made the whole rental process smooth and painless, and the pricing was very competitive with no hidden fees at the end. The one minor hitch was the $300 hold they put on my card, which is never fun, but I understand it's part of the process. For their great service and transparent pricing, I'd still recommend them to anyone needing a rental."
Sep 23, 2025 · UWhenever renting a car I always go with enterprise. They always have the best option. The cars run great, clean, and gas savers. They will pick you up and drop you off. Super friendly and are helpful if any issues occur. They have a really good rewards program as well.
Jul 25, 2025 · lashondra wilson
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