Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors alike, having access to reliable and convenient transportation is paramount to experiencing the diverse beauty and opportunities that California offers. Whether you're planning a scenic road trip along the coast, need a temporary vehicle while yours is in the shop, or simply require extra space for a family outing, car rental services play a crucial role. In the heart of Silicon Valley, Enterprise Rent-A-Car at 1485 Kerley Dr in San Jose stands as a well-known and often trusted provider in the vehicle rental industry.
This article is designed to provide a comprehensive and informative overview of this specific Enterprise Rent-A-Car location, offering insights into its services, accessibility, and what makes it a suitable option for those seeking car rentals in the California region. We aim to present a factual and engaging account, drawing on publicly available information to help you make an informed decision for your transportation needs. Enterprise is renowned for its extensive network and customer service, making it a go-to for many.
Understanding the ins and outs of a car rental experience can save you time and ensure a smooth journey. From the booking process to vehicle selection and return, each step contributes to the overall satisfaction. Enterprise Rent-A-Car strives to make this process as efficient as possible for its customers, focusing on providing well-maintained vehicles and professional assistance. Let's delve deeper into what this San Jose location has to offer.
Enterprise Rent-A-Car at 1485 Kerley Dr, San Jose, CA 95112, USA, boasts a convenient location that serves a wide range of customers in the Bay Area. While not directly at a major airport terminal, its position within San Jose makes it easily accessible for local residents and those arriving in the city through other means. The address places it in a well-established area of San Jose, allowing for relatively straightforward navigation whether you're driving your own vehicle for a quick swap or using ride-sharing services to reach the branch.
The accessibility of this particular Enterprise branch is a key factor for its local suitability. Many residents in San Jose and surrounding areas might find this location less congested than airport-based rental counters, potentially leading to quicker pick-up and drop-off times. Its presence within a residential and commercial hub means it's often a short drive from various neighborhoods, making it an ideal spot for those needing a rental car for everyday use, business trips within the region, or weekend getaways.
While not an airport location, Enterprise has multiple branches throughout San Jose, offering flexibility. For customers without a ticketed return travel itinerary, Enterprise airport locations typically require a credit card for payment, while non-airport locations like Kerley Dr. may have more flexibility, though a credit card is generally preferred. It is always best to confirm payment policies directly with the branch, especially if using a debit card, as specific requirements for out-of-state licenses and debit card usage may apply.
- Diverse Vehicle Selection: Enterprise typically offers a wide array of vehicles, ranging from fuel-efficient economy cars and comfortable sedans to spacious SUVs, minivans, and even luxury vehicles or trucks, catering to individual or group travel needs.
- Flexible Rental Periods: Customers can typically choose from daily, weekly, or even monthly rental options, providing versatility for both short-term requirements and extended needs.
- Protection Products and Coverages: Enterprise offers various optional protection products, such as Damage Waiver (DW), to reduce or waive responsibility for vehicle damage, as well as supplemental liability protection and personal effects coverage. It is always recommended to review these carefully and compare them with existing personal auto insurance policies.
- Fuel Options: Customers usually have choices regarding fuel, including pre-paying for fuel, allowing Enterprise to refuel the vehicle upon return (with a service charge), or refueling the vehicle themselves before return.
- Additional Driver Options: Policies often allow for a spouse or domestic partner to be an authorized additional driver at no extra charge, provided they meet the same age and licensing requirements. Other additional drivers may incur a fee.
- Online Booking and Management: Enterprise provides a user-friendly online platform for booking reservations, modifying existing rentals, and accessing account information.
- Pick-up Service: While availability may vary by location and time, Enterprise is often known for its "We'll Pick You Up" service, where they can pick up customers from a local address, making the rental process even more convenient. (It is crucial to confirm if this service is offered at this specific Kerley Dr. location and within what radius).
- Customer-Centric Approach: Enterprise is widely recognized for its strong emphasis on customer service, with many customers reporting positive interactions and a helpful staff, as highlighted by a review praising the "friendly and helpful" staff and "stress-free and efficient rental experience."
- Well-Maintained Fleet: A common positive theme in customer feedback, including the provided review, is that vehicles are "clean, well-maintained, and ready on time," which significantly contributes to a positive rental experience.
- Efficient Pickup and Drop-off: Customers often appreciate the speed and efficiency of the pickup and drop-off processes, which can save valuable time, particularly for busy locals or travelers on a tight schedule.
- Extensive Network: As a leading car rental company, Enterprise has a vast network of locations, which can be advantageous for one-way rentals or assistance in case of unexpected issues during a trip.
- Enterprise Plus Loyalty Program: For frequent renters, the Enterprise Plus program offers benefits such as earning points for free rental days and upgrades, making it an attractive feature for loyal customers.
- Transparency on Policies: While some specific policies, like debit card usage for out-of-state licenses, might require explicit clarification, Enterprise generally outlines its rental policies, including age requirements, additional driver rules, and cross-border policies, on its website.
Address: 1485 Kerley Dr, San Jose, CA 95112, USA
Phone: (408) 437-1001
Mobile Phone: +1 408-437-1001
For residents of California, particularly those residing in or around San Jose, Enterprise Rent-A-Car at 1485 Kerley Dr presents a highly suitable option for a wide array of vehicle rental needs. Its established presence and reputation for customer service make it a reliable choice, whether you're looking for a temporary replacement vehicle, planning a family vacation, or need a specific type of car for business purposes.
The location's convenience within San Jose means less travel time to pick up and drop off a vehicle, which is a significant advantage for busy Californians. Unlike some airport locations, a neighborhood branch like this can often offer a more streamlined process, leading to quicker service and a less overwhelming experience. The emphasis on providing clean and well-maintained vehicles, as often highlighted by positive customer reviews, ensures that locals can expect a dependable car that's ready for their journey.
While it's important for customers, especially those with out-of-state licenses or planning to use a debit card, to verify specific payment and policy details beforehand, Enterprise's general commitment to customer satisfaction and its broad range of services contribute to its appeal. Their diverse fleet allows Californians to select a vehicle perfectly suited for their unique lifestyle and travel requirements, from navigating city traffic to venturing out on the state's iconic highways.
Ultimately, Enterprise Rent-A-Car at 1485 Kerley Dr offers a combination of accessibility, reliable service, and a variety of vehicle options that make it an excellent resource for local Californians. It empowers them with the flexibility and freedom to explore their vibrant state or handle their daily transportation needs with confidence and ease.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1485 Kerley Dr, San Jose, CA 95112, USA
Enterprise Rent-A-Car Reviews
pickupairportteamcredit cardpaymanagementbillquestionstransactioninsurance company
★ 5★ 4★ 3★ 2★ 1I had a great experience with Enterprise! The booking process was smooth and straightforward, and the staff was incredibly friendly and helpful throughout. The vehicle was clean, well-maintained, and ready on time. I especially appreciated how quickly the pickup and drop-off processes were handled — it saved me a lot of time. Overall, it was a stress-free and efficient rental experience, and I’ll definitely be choosing Enterprise again for future travel needs.
Jul 01, 2025 · Rohit DantkaleCame from out of state and was unable to rent my reserved car because a credit card was the only payment form accepted for out of state licenses. In the weeks leading up to my appointment, despite me following all the instructions in confirmation emails and submitting my out of state drivers license information, never once was I instructed to bring a credit card for payment instead of a debit card. When I mentioned this to the attendant at the location, their response was “it’s deep in there somewhere.” They were very kind, but unhelpful. Needless to say, I left very disappointed and without a car for my vacation. I will not use Enterprise again due to their poor communication.
Jun 19, 2025 · Ashlyn RNot about this office per se, but about Enterprise’s online reservation system. I booked a 6 seater. But when I went to the location to pick it up- they did not have it. I looked online and saw another Enterprise with a 6 seater. I booked it , went there, and same issue. I called a third location. This time a national office clerk answered and helped me book the car. Same problem- that location also did not have it. They really need to fix their online availibility/booking system.
Jul 10, 2025 · Jesse LeeWhat a pleasure it was to work with Robert W today. He was so sweet and thorough during my rental car transaction/experience! Renting a car can be a pain especially if you were in an accident the whole situation can be stressful but not with Robert! He even showed up in the car I was going to rent at the body shop I was dropping my poor Lil wrecked car at so I didnt have to wait or deal with the lines at there location. If you are renting a vehicle at the Kurly location ask for Robert W he won't disappoint thanks again my guy!!!!
Jun 11, 2025 · S. MT10/10 will rent from this team again.It took me 3.5 hours to find a rental that day because it was a really busy day for San Jose and they came through! The team not only was able to find a car but they went above and beyond with their service. Nothing like a friendly environment and very attentive.
Mar 19, 2025 · Lindsey Fenderson
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