Enterprise Rent-A-Car

- 12019 Kingston Pike, Knoxville, TN 37934

For residents, businesses, and visitors traveling through East Tennessee, securing reliable transportation is often essential, whether for a quick replacement during vehicle repairs, a weekend trip to the Smoky Mountains, or simply daily commuting around the Knoxville area. The Enterprise Rent-A-Car branch located at 12019 Kingston Pike in Knoxville, often referred to by locals in the Farragut community, stands out as a professional and customer-focused solution for all your vehicle rental needs.

This specific location is an integral part of the local Tennessee economy, and notably, it proudly identifies as a women-owned business. This distinction highlights a commitment to diversity and community support, ensuring that patrons who prioritize supporting diverse enterprises can do so while receiving the high standard of service that the Enterprise name guarantees. Customers consistently experience a friendly, professional, and efficient atmosphere, even during peak business hours. The staff’s dedication to a quick check-in process and excellent communication, as noted in customer reviews, helps minimize waiting times and smooth the overall rental experience.

Operating as both a general car rental and a van rental agency, the Kingston Pike branch offers a vast selection of vehicles. This fleet diversity caters to any travel requirement, from fuel-efficient economy cars for budget-conscious renters to spacious SUVs, premium sedans, and large passenger vans. They understand the need for convenience in a busy metro area like Knoxville, offering key services like customer pick-up from local repair shops and the ability to arrange for drop-off at a separate, convenient location, eliminating extra stops for the customer.

The exact address is:

12019 Kingston Pike, Knoxville, TN 37934, USA

Accessibility has been a priority in the design and operation of this facility. For the convenience of all Tennessee customers, especially those with mobility challenges, the location features a dedicated wheelchair accessible entrance and a wheelchair accessible parking lot. Furthermore, customers benefit from general on-site parking for their personal vehicles while they are utilizing the rental service, adding an extra layer of convenience. The branch’s position allows for easy travel to and from I-40/I-75, simplifying regional and interstate travel.

The extensive service portfolio includes:

• Comprehensive Vehicle Fleet: Renting all standard car classes, including economy, compact, midsize, and full-size vehicles, along with a selection of premium cars, convertibles, and various sizes of SUVs (Compact, Standard, and Premium) for versatile travel.
• Van Rental Services: Specializing in the rental of large capacity vehicles, such as minivans (for 7 passengers) and full-size passenger vans (including 12 and 15-passenger models), which are ideal for sports teams, church groups, or large family outings across Tennessee.
• Customer Pick-Up Service: A signature Enterprise service, they often provide local customers with pick-up from a repair shop or home, eliminating the inconvenience of needing a ride to the rental office.
• After-Hours Return Option: For customers with early morning departures or late-night arrivals, the branch offers a convenient after-hours return service, utilizing a secure drop box for keys and rental contracts. Note that the vehicle responsibility remains with the renter until the next business day’s check-in.
• Active Military Discounts: Providing special pricing and discounts to active members of the military, a gesture of appreciation for service to the nation.
• Flexible Payment Methods: Accepting all major forms of payment, including credit cards, debit cards, and NFC mobile payments (such as Apple Pay or Google Pay), to ensure a fast and modern transaction process.

Key highlights that define this Enterprise branch include:

• Identifies as Women-Owned: Supporting diversity in business and strengthening the local economy by operating as a women-owned enterprise.
• Streamlined Efficiency: Known for its professional and efficient staff who prioritize acknowledging customers upon entry and processing rentals quickly, with some customers reporting being in and out in less than ten minutes for a pre-booked car.
• High Level of Customer Communication: Staff, like the praised 'Hannah,' are noted for going above and beyond by communicating with customers during the rental period, offering a personalized touch to the service.
• Accessibility Provisions: Fully equipped with a wheelchair accessible entrance and designated accessible parking, ensuring comfortable access for all customers.
• Dedicated On-Site Parking: Offering dedicated parking spaces for customers to safely leave their personal vehicles during the rental period.
• Seamless Repair Shop Coordination: The ability to coordinate vehicle drop-off and pick-up directly at a repair facility is a highly valued service for insurance replacement rentals.

Address: 12019 Kingston Pike, Knoxville, TN 37934, USA

Phone: (865) 288-7914

Mobile Phone: +1 865-288-7914

What sets this branch apart is its dedication to making the rental process as smooth as possible, from the moment you walk in the door—or are picked up from your location—to the moment you drop the keys in the secure after-hours box. The high marks for professionalism, the minimal wait times, and the valuable offerings like active military discounts and easy repair shop coordination mean less stress for you. Whether you are dealing with an unexpected vehicle issue or planning a big group trip, the Kingston Pike Enterprise branch is prepared to meet your needs with speed, a smile, and a diverse fleet of reliable vehicles. It is a top-tier choice for car and van rental in the Knoxville and Farragut region of Tennessee.

Enterprise Rent-A-Car

12019 Kingston Pike, Knoxville, TN 37934, USA