Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in the northern Fort Wayne area of Indiana, the Enterprise Rent-A-Car location at 9206 Lima Road, often referred to as the Fort Wayne Dupont branch, serves as a vital resource for dependable local transportation. This branch combines the strength and extensive fleet of a global brand with the focused, accessible service of a neighborhood provider, specializing in meeting the needs of customers requiring rental vehicles due to mechanical issues, body repairs, or those simply planning a local trip.
A notable and commendable feature of this particular branch is its identity as a women-owned business. By choosing this location for your car or van rental needs, you are directly supporting diverse leadership and local economic growth within the Fort Wayne community, reinforcing a commitment to inclusive business practices right here in Indiana.
When considering where to rent a vehicle, customers often rely on real-world experiences. Reviews for the Lima Road branch offer a balanced perspective on their operations. One long-time customer praised the local team, stating, "Friendly staff. Very easy and efficient rental... I have rented many times from enterprise and will continue. The Lima road location is great." This positive feedback highlights the branch's core strength: a welcoming, capable team that makes the rental process straightforward and pleasant.
However, it is important for Indiana users to be aware of potential challenges in the high-demand car rental market, as reflected in another customer's experience involving an unforeseen availability issue: "Absolutely terrible. Had a rental reserved for a month. Was contacted 3 days prior to my rental date and confirmed my rental was available and would be ready. Then was contacted 4 hours before I was supposed to pick it up and was told they didn't have it and that I needed to find 1 elsewhere." This review, while describing a difficult situation with reservation fulfillment and communication from customer service, is an important reminder for customers to proactively confirm all booking details, especially for longer or specialized rentals, a common best practice across the rental industry. The positive feedback about the "Friendly staff" and the location being "great" suggests that when a vehicle is successfully secured, the local service is genuinely valued by the community, though customers should be prepared to address any vehicle cleanliness concerns—the friendly customer mentioned the vehicle "was dirty inside and out" but proceeded with the rental, noting it was not a major obstacle for their short-term need.
This Enterprise branch strives to offer a reliable service platform, providing practical benefits like Active Military Discounts for those who serve or have served, and ensuring that the facility is physically accessible to all members of the Fort Wayne area. The availability of modern payment options, including NFC mobile payments, also adds a layer of convenience to the transaction process.
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Conveniently situated in a high-traffic retail and business corridor, the Enterprise Rent-A-Car on Lima Road offers an easily identifiable and accessible location for the greater Fort Wayne, Indiana, region. Its address places it in the northern part of the city, making it a convenient option for those living or working near the Dupont area.
The official address for the branch is:
9206 Lima Rd, Fort Wayne, IN 46818, USA
Typical operating hours for this neighborhood location cater to weekday schedules, with the branch generally open Monday through Friday from 8:00 AM to 6:00 PM. It offers limited Saturday hours, often from 9:00 AM to 12:00 PM, and is typically closed on Sunday. Customers should always verify the exact times for their pickup and return dates by calling ahead.
To ensure a welcoming experience for all Fort Wayne area customers, this facility is equipped with necessary accessibility features:
- Wheelchair accessible entrance, allowing for smooth and easy access to the rental counter.
- Wheelchair accessible parking lot, featuring designated parking spots close to the entrance for maximum convenience.
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The Lima Road location operates as a dual-purpose agency, expertly handling both general car rentals and specialized van needs, ensuring a comprehensive transportation solution for diverse customer requirements in Northeast Indiana:
- Broad Rental Fleet: Offers a selection that spans from affordable, fuel-efficient compact and economy cars, ideal for single drivers or couples, up to full-size sedans for business travel or extended trips.
- SUVs and Minivans: Provides various SUV models for enhanced space, capability, and comfort, as well as passenger minivans perfect for family vacations or transporting sports teams.
- Van Rental Agency Services: Maintains a range of utility vehicles, including cargo vans for moving or business logistics and large passenger vans (such as 12- and 15-passenger models) for group outings or organizational transport needs.
- Insurance and Replacement Rentals: Specializes in working directly with insurance providers and local body shops, making it a go-to choice for customers in Fort Wayne who need a temporary vehicle while their own is being repaired.
- Flexible Reservation Management: While inventory can fluctuate, the staff are on hand to manage reservations and assist with alternative solutions, leveraging the national Enterprise network when necessary to address customer needs.
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The Enterprise Rent-A-Car on Lima Road distinguishes itself within the Fort Wayne rental market through several valuable attributes and community commitments:
- Identifies as Women-Owned: Choosing this location supports a business structure that is committed to diversity and female leadership, a significant aspect of local commerce in Indiana.
- Active Military Discounts: Enterprise provides special discounted rates for military members, including veterans and those on active duty, recognizing their service with financial benefits for their personal rental needs (e.g., 5% off base leisure rates).
- Friendly and Efficient Staff: Customers consistently praise the team for their courteous demeanor and for making the check-in and check-out processes simple and efficient.
- Modern Payment Acceptance: Facilitates quick and easy transactions by accepting traditional Credit cards and Debit cards, along with the speed and security of NFC mobile payments.
- Commitment to Customer Support: Despite occasional high-demand challenges that can affect inventory, the local team remains dedicated to providing prompt, on-the-ground support and managing the rental process effectively.
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For booking inquiries, vehicle availability, or questions regarding specific rental policies and service hours, please contact the Fort Wayne Dupont branch directly:
Address: 9206 Lima Rd, Fort Wayne, IN 46818, USA
Phone: (260) 247-3046
Mobile Phone: +1 260-247-3046
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The Enterprise Rent-A-Car on Lima Road offers a strong value proposition for the Indiana user seeking a local rental solution. What is truly worth choosing here is the combination of convenient location, a broad fleet, and friendly, local service—all wrapped up in a business that actively supports diverse ownership.
The core team at the Lima Road location is genuinely committed to making the rental process "easy and efficient," as described by a returning customer. This focus on friendly, effective service is a major advantage when dealing with the often-unexpected need for a rental car. Furthermore, the commitment to the community is clear through their status as a women-owned business and the provision of valuable Active Military Discounts, making them a business that aligns with civic values.
While the broader rental market can experience occasional inventory shortages—a challenge faced by all agencies—the local Lima Road staff provides the reliable, human element that many Indiana customers value. For a seamless reservation, particularly during peak times or for specialized vehicles like vans, users are advised to book well in advance and use the provided local contact numbers for proactive confirmation. This approach ensures you benefit from their modern payment convenience, excellent accessibility, and the consistently praised efficiency of their local staff, securing your ride with a community-minded Enterprise location.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9206 Lima Rd, Fort Wayne, IN 46818, USA
Enterprise Rent-A-Car Reviews
insurancetruckcallemployeesdebit cardlicenseminivanpicturescredit cardtire
★ 5★ 4★ 3★ 2★ 1Absolutely terrible. Had a rental reserved for a month. Was contacted 3 days prior to my rental date and confirmed my rental was available and would be ready. Then was contacted 4 hours before I was supposed to pick it up and was told they didn't have it and that I needed to find 1 elsewhere. After talking to the employees at local stores, no one knew what to do and kept saying it was my job to find a vehicle. Then talked to customer service 3 times and each time was told it would be resolved and that the area manager would be calling me. Needless to say, I never heard from anyone and had to get a different vehicle at the last minute and was still charged for the original 1. Highly unprofessional and terrible service. Definitely would not recommend enterprise.
Oct 01, 2025 · Marcus TroyerFriendly staff. Very easy and efficient rental. The only thing lacking was cleanliness of vehicle. It was dirty inside and out. I only needed it a few days to get back and forth to work so wasn't a big deal. I have rented many times from enterprise and will continue. The Lima road location is great.
Sep 25, 2025 · Kari MillerIf you have a out of state license the only way to rent a car is with a credit card. No debit cards. Also the only way you can pay for a rental with said credit card is in person swiping it with a match drivers license. Makes absolutely 0 sense. Complete waste of time. Would recommend using Turo instead.
Sep 11, 2025 · Mid Mitten VideoEnterprise on Lima road was exceptional. The time that picked up the car until drop off all interactions were professional and super accommodating. I will use Enterprise at Lima Rd as my go to for future car rentals.
Jun 21, 2025 · Marcus TholenWe were happy with the rental process and the people at Enterprise. The vehicle however is a different story. There was no spare tire. We picked up a bolt in our tire. It was late and we didn't have a cell phone signal. We were able to get to an O'Reilly's and plug the tire, but when we did get through to roadside assistance they told us we were pretty much on our own! We had to find a place to fix it and they'd reimburse us. The only place open that would help us was Walmart, thankfully. And they did it for $15! But it happened again! We fixed it and we're able to get home safely, but it seems like a big thing to maybe warn people about. If there is no way to call roadside assistance what good is it to have it? Especially when they tell you to figure it out bc they can't do anything about it.
May 20, 2025 · Heather Swygart
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