Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For individuals, families, and businesses in Central Pennsylvania, especially those near Hummelstown and the greater Hershey area, securing reliable transportation is often essential for daily life, emergency needs, or special trips. Enterprise Rent-A-Car, situated conveniently on Mae Street, is a trusted local provider specializing in both car and van rentals. This location excels in providing the dependable vehicles and flexible rental terms expected from a major brand, all delivered with a genuine commitment to personalized customer service.
The Hummelstown branch of Enterprise is more than just a typical rental counter. It is proudly identified as a women-owned business, placing a high value on professionalism, inclusivity, and dedicated customer care. Patrons have consistently noted the staff's professionalism, patience, and kindness, particularly during stressful situations such as vehicle replacements following an accident, a time when navigating insurance claims, collision centers, and personal upheaval can be overwhelming. The commitment of the team members to helping customers navigate these complex, multi-faceted situations truly sets this location apart for local Pennsylvania users.
Strategically positioned to serve Hummelstown and the surrounding communities, including Hershey and parts of Dauphin County, the Enterprise Rent-A-Car facility is located at 1170 Mae St, Suite 500, Hummelstown, PA 17036, USA. This accessible spot makes it a convenient choice for residents needing a quick, local rental without the hassle of traveling to a major airport.
The facility is designed with customer convenience in mind, particularly regarding access. Recognizing the needs of all community members, the location offers:
- Wheelchair Accessible Entrance: Ensuring smooth and easy entry into the office for all customers.
- Wheelchair Accessible Parking Lot: Providing designated parking spaces close to the entrance for increased convenience and safety.
- On-Site Parking: Ample space is available for customers who need to leave their personal vehicles while using a rental.
- Dedicated Vehicle Cleanliness: The location boasts a spacious lot and a garage for cleaning and preparing vehicles, ensuring that every rental, upon pickup, meets a high standard of cleanliness and quality.
The operating hours typically run from 8:00 AM to 6:00 PM on weekdays (Monday through Friday) and from 9:00 AM to 12:00 PM on Saturday, with the branch typically closed on Sunday. Customers planning to return outside of these hours should inquire about the secure key drop-off option available for after-hours returns.
As both a car rental agency and a van rental agency, the Hummelstown Enterprise branch provides comprehensive solutions for a variety of personal and business transportation needs. Their services are structured to be flexible and supportive, especially for those in need of insurance replacement vehicles.
- Full Vehicle Fleet Rental: Offering a diverse selection ranging from fuel-efficient economy and compact cars, standard and full-size sedans, and SUVs, to minivans and specialty vehicles.
- Passenger and Cargo Van Rentals: Catering to group travel or moving needs with options that generally include minivans (7-passenger), large passenger vans (e.g., 10-passenger, 12-passenger, and 15-passenger), and cargo vans for hauling personal items or equipment.
- Insurance Replacement Specialists: The team is adept at managing complex rental situations involving insurance claims, working with multiple insurance companies to ensure the customer is back on the road with minimal delay.
- Flexible Payment Options: Accepting various forms of payment, including major credit cards, debit cards, and modern NFC mobile payment methods, making the transaction process convenient.
- Adaptive Driving Devices: While specialized wheelchair-lift-equipped vans may be secured through external partners, the location can arrange for adaptive driving devices (such as hand controls) to be installed on their rental cars, typically requiring advanced notice.
- After-Hours Vehicle Return: For early morning drop-offs or late-night returns, customers can use the secure, after-hours drop box service, though responsibility for the vehicle rests with the customer until the office officially reopens.
This specific Enterprise location distinguishes itself through several unique attributes focused on community support and operational quality.
- Women-Owned Business Status: Demonstrating a commitment to local entrepreneurship and diversity, this classification highlights a dedication to local business values.
- Active Military Discounts: In recognition of those who serve, the branch offers discounts for active military personnel and government travelers for both official and leisure travel (e.g., a 5% discount off base rates for leisure rentals).
- Exceptional Customer Patience: Reviewers specifically mention the staff's (like Ryan and Loake) patience, kindness, and professionalism, especially when assisting customers dealing with stressful personal issues simultaneously with their rental needs.
- High Vehicle Quality and Preparation: The presence of a spacious lot and an in-house garage ensures vehicles are thoroughly cleaned and well-maintained before rental, providing a pleasant and worry-free driving experience.
- Issue Resolution Efficiency: Staff are prepared to handle minor issues immediately, such as quickly exchanging a vehicle upon request due to a small issue like a lingering smell, demonstrating a commitment to instant customer satisfaction.
To arrange a rental, inquire about vehicle availability, or discuss your specific transportation requirements in the Hummelstown/Hershey area, please use the contact information provided below. We recommend calling ahead for the most up-to-date availability, especially for vans or specialty vehicles.
- Address: 1170 Mae St Suite 500, Hummelstown, PA 17036, USA
- Phone: (717) 533-3099
For those in Central Pennsylvania, choosing the Enterprise Rent-A-Car on Mae Street in Hummelstown is a decision rooted in both reliability and unparalleled human-centric service. The true value here goes far beyond the vehicle itself. What is truly worth choosing is the peace of mind offered by a team that understands the complexities of needing a rental car.
The firsthand accounts from customers, dealing with major life events like serious car accidents, insurance battles, and even personal financial stress, underscore the extraordinary patience and informational support provided by staff members. When dealing with "a lot, all at once," having an informed, patient, and professional team like Ryan and Loake to guide the rental process—handling insurance coordination, explaining policies, and making swift vehicle exchanges—is an invaluable asset. This commitment to customer well-being transforms a transactional experience into a supportive one.
Furthermore, the physical attributes of the location, including the spacious lot and the dedicated garage, translate directly into a better product: clean, well-prepped, reliable vehicles. Add to this the ethical distinction of being a women-owned enterprise and offering tangible benefits like active military discounts, and you find a business that is not only professionally equipped but also deeply invested in serving and supporting the diverse population of Pennsylvania with integrity and care.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1170 Mae St Suite 500, Hummelstown, PA 17036, USA
Enterprise Rent-A-Car Reviews
pricemindinsuranceto exchangegarageinteractionsheadachegentlemencigarettessmelling
★ 5★ 4★ 3★ 2★ 1I had a small issue, one car smelled a lil like cigar smoke, but Ryan exchanged it immediately. I had a rental for about six weeks. My personal car was hit pretty hard, so I was dealing with that, two different insurance companies, the collision center, my bank account had got hacked & I was very new to Pennsylvania. Needless to say it was a lot, all at once. But Ryan & Loake helped me through so much. They were both kind, patient, informative, and I truly appreciate them & their professionalism. Especially Ryan. Thank you!
Oct 08, 2025 · Lori BakerGreat location with spacious lot for many cars and a garage to clean up vehicles after they are returned. Great people to work with. Will definitely rent from them next time I need a rental.
Sep 18, 2025 · Rob SheltonCustomer service was really great! Nick took care of my return and was very polite and accommodating. Had no issues with this location and will use again and recommend.
Sep 19, 2025 · Paige RochefordWe were in a bit of a pickle with last minute changes in Easter weekend travel. Our flight was massively delayed out of our original airport and we ended up booking an earlier flight out of a different airport. These nice gentlemen went above and beyond to make sure we could make the necessary drop off changes with little headache and get on our merry way!Could not have been nicer and more helpful. Highly recommend the great service at the Hummelstown location! Huzzah! I never normally get this type of customer service at any of the car rental companies I frequent and this Enterprise is definitely deserving of the highest praise. THANK YOU!
Apr 24, 2025 · Stacy TamEnterprise staffer courteous, professional, and friendly in explaining policies and regulations. Felt comfortable in continuing engagement with enterprise. I do recommend and I will engage enterprise for my future needs.
Aug 13, 2025 · Jan Yupcavage
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