Enterprise Rent-A-Car

- 28 Manchester St, Concord, NH 03301

For residents and visitors navigating the Granite State, having dependable transportation is essential, whether you're commuting to Manchester, planning a weekend hike in the White Mountains, or simply needing a replacement vehicle while yours is in the shop. Enterprise Rent-A-Car in Concord, New Hampshire, serves as a pivotal local resource for all your rental needs. This facility is more than just a car rental counter; it is a full-service mobility partner situated right in the state's capital.

This guide provides a professional, fact-based overview of the services, location, and key features of the Enterprise Rent-A-Car branch on Manchester Street, designed to help local New Hampshire users make an informed choice for their next rental.

Enterprise Rent-A-Car at 28 Manchester St, Concord, NH, operates as a comprehensive car and van rental agency. Its central location in Concord makes it highly convenient for those needing a rental for various reasons, including insurance replacements, corporate travel, or personal leisure trips throughout New Hampshire and beyond. Enterprise is renowned for its customer-focused service model, which includes neighborhood pickup options, a feature highly valued by local users who need easy access to their rental.

The branch offers a vast fleet of vehicles, ranging from fuel-efficient economy cars perfect for navigating downtown Concord, to robust SUVs and specialty vans necessary for family trips or hauling gear. A notable highlight of this specific location is its identification as a women-owned business, demonstrating a commitment to supporting diverse leadership within the local business landscape of New Hampshire.

The Enterprise branch is conveniently located at a key address in Concord, providing easy access from various parts of the city and surrounding Merrimack County areas.

Address: 28 Manchester St, Concord, NH 03301, USA

This street-level location is easily accessible for walk-in customers and those utilizing their popular pickup service. For all customers, the branch is equipped with essential features to ensure a comfortable and straightforward visit:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

The hours of operation are generally structured to accommodate busy schedules, typically running from morning until early evening on weekdays, and shorter hours on Saturdays, with some locations offering limited or no service on Sundays. Customers are advised to confirm the specific operating hours for their pickup and drop-off dates by contacting the branch directly.

Enterprise in Concord provides a comprehensive suite of rental and mobility solutions tailored to the needs of the New Hampshire community:

• Extensive Vehicle Fleet: This location functions as both a car rental agency and a van rental agency, offering a wide selection of vehicles. The fleet typically includes economy, compact, mid-size, and full-size sedans (e.g., Nissan Versa, Toyota Corolla, Chevrolet Malibu), SUVs (e.g., Nissan Rogue, Chevrolet Equinox, large SUVs like the Chevrolet Suburban), luxury cars (e.g., Nissan Maxima, Audi A4), and specialty vehicles.
• Van Rental Options: For larger groups, family travel, or moving personal items, the branch offers various van rentals. These commonly include 7-passenger minivans (e.g., Chrysler Pacifica), larger 10- and 12-passenger vans, and cargo vans for light to medium-duty hauling and moving.
• Customer Pickup Service: A cornerstone of the Enterprise brand is the "We'll Pick You Up" service, which is particularly beneficial for customers whose personal vehicles are unavailable, such as those renting through insurance claims (often picking up from a body shop or mechanic). Customers should call to confirm eligibility and scheduling.
• Flexible Payment Methods: To ensure a smooth transaction, the agency accepts multiple forms of payment, including major credit cards, debit cards, and modern NFC mobile payments. Note that specific requirements for using a debit card, such as a credit check or proof of travel, may apply.
• Insurance Replacement Rentals: They specialize in working directly with insurance companies, which simplifies the process for customers involved in accidents by handling the billing and payment logistics.
• Optional Protection Products: Customers have the option to purchase various protections at the counter, such as Damage Waiver (DW), Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), to supplement their existing insurance coverage.

Several features make this specific Enterprise location a preferred choice for many local users in the Concord area:

• Women-Owned Local Business: By choosing this branch, customers are supporting a women-owned enterprise, contributing directly to the diverse economic growth of the Concord community.
• Active Military Discounts: Enterprise honors those who serve with special discounts for U.S. government employees, active-duty military members, retired personnel, and veterans traveling for leisure. These can include a percentage off base rates and other specialized benefits under official government and military leisure programs.
• Commitment to Cleanliness and Quality: As noted in customer feedback, the vehicles provided are generally described as clean, well-maintained, and in good condition, reflecting the company's commitment to fleet quality.
• Pick-Up and Drop-Off Service: The convenience of being picked up from a body shop or home and then dropped off after returning the rental is a major time-saving advantage, which is highly appreciated by customers dealing with vehicle repairs.
• Transparent Vehicle Inspection: Staff at the Concord branch are noted for making the pre-rental vehicle inspection process easy, thoroughly documenting any existing scratches or dents with the customer before the rental agreement is finalized.

For making a reservation, confirming vehicle availability, or arranging a pickup, the contact details for the Concord branch are as follows:

Address: 28 Manchester St, Concord, NH 03301, USA

Phone: (603) 224-2122

Mobile Phone: +1 603-224-2122

It is advisable to call during regular business hours, especially to coordinate the complimentary pickup service or to discuss details related to insurance-paid rentals.

The Enterprise Rent-A-Car location in Concord, NH, is highly recommended, particularly for those needing a vehicle replacement through an insurance claim or anyone valuing exceptional logistics support. The free customer pickup and drop-off service is arguably the strongest selling point, providing a seamless and stress-free experience during a time when a customer's own car is unavailable. Customer reviews consistently praise the friendliness, professionalism, and helpfulness of the staff, noting the ease of the rental process from start to finish.

The business’s commitment to service is evident in testimonials, where staff went above and beyond, working directly with insurance companies for billing and demonstrating understanding when a return date was delayed due to parts delivery issues. As one first-time renter noted, the process was "super easy," including the pickup service and detailed car inspection.

However, potential renters should be aware that due to its popularity and central role in insurance replacement, the location is often "VERY busy." This high volume can sometimes lead to rushed counter interactions. One customer noted that while the staff was professional, they were unable to spend much time reviewing policies or explaining post-rental procedures (like email confirmations) because of the line of other customers waiting.

Therefore, while the core service, vehicle quality, and overall staff demeanor are excellent, customers are encouraged to:

• Prepare questions about insurance, confirmation, and drop-off procedures in advance.
• Request printed or emailed copies of all receipts and policies to review later, especially if the counter experience feels rushed.
• Book specialty vehicles (like minivans or large SUVs) well in advance, as high demand can affect availability.

Ultimately, for reliable vehicles, highly-praised customer logistics, and the opportunity to support a woman-owned business offering military discounts, Enterprise at 28 Manchester St stands out as a top choice for car and van rentals in the Concord, New Hampshire area.

Enterprise Rent-A-Car

28 Manchester St, Concord, NH 03301, USA