Enterprise Rent-A-Car Photos





Enterprise Rent-A-Car Introduce
For residents and visitors moving through the dynamic landscape of North Texas, access to reliable and convenient transportation is often a key factor in daily life and travel plans. Whether you're navigating local commutes in The Colony, planning a weekend trip to a Texas state park, or need a temporary vehicle while your own is in the shop, a dependable car rental service is essential. In The Colony, Texas, Enterprise Rent-A-Car at 5270 Memorial Dr serves as one of the local options for vehicle rentals. As part of a globally recognized brand, this branch aims to provide a range of vehicles to cater to various needs, from compact cars for solo journeys to larger options for families or groups.
Enterprise Rent-A-Car generally prides itself on being a comprehensive mobility provider, offering solutions that extend beyond just traditional car rentals. While experiences can vary, the goal of a local branch is to assist customers in finding the right vehicle for their specific travel requirements and budget. From economic options for short-term use to more spacious sedans or SUVs for extended trips, their inventory is designed to offer flexibility. This overview aims to provide Texans with a clear picture of what to expect when considering Enterprise Rent-A-Car in The Colony for their transportation needs, focusing on factual information and outlining how this location serves its community.
The Enterprise Rent-A-Car branch in The Colony, Texas, is situated at 5270 Memorial Dr, The Colony, TX 75056, USA. This location offers a certain degree of accessibility within The Colony, a growing city that is part of the extensive Dallas-Fort Worth Metroplex. Memorial Drive is a recognizable thoroughfare, and the branch's presence there helps in its discoverability for local residents. The Colony's strategic position within North Texas means that this branch is generally accessible from surrounding communities such as Frisco, Plano, and Lewisville, though specific travel times will vary based on traffic and starting point.
For those relying on personal vehicles to reach the rental office, the address is straightforward for GPS navigation. While not directly at an airport, its suburban location can offer a less congested alternative to larger airport rental facilities, potentially appealing to those who prefer a more localized pick-up and drop-off experience. However, it's important for customers to confirm the exact operating hours, which are typically Monday through Friday from 7:30 AM to 6:00 PM, and Saturdays from 9:00 AM to 2:00 PM. The branch is usually closed on Sundays. It is also important to note that after-hours returns may not be available at this specific location, meaning planning your pick-up and drop-off within these operational times is crucial. This placement helps Enterprise serve the everyday car rental needs of the residents of The Colony and nearby areas.
- Varied Vehicle Classes: Enterprise typically offers a wide array of vehicle types to accommodate different preferences and group sizes, including economy cars, compact cars, mid-size and full-size sedans, SUVs (standard, mid-size, full-size), minivans, and potentially specialty vehicles like pickup trucks or luxury cars, depending on local fleet availability.
- Flexible Rental Durations: Customers can generally rent vehicles for various periods, from daily rentals for short-term needs to weekly or even monthly rentals for extended requirements, such as when a personal vehicle is undergoing repairs or for long-term projects.
- Online and Phone Reservations: Enterprise facilitates convenient booking through its official website and direct phone lines, allowing customers to reserve their desired vehicle in advance.
- Damage Waiver (DW) Options: Enterprise offers a Damage Waiver (DW) as an optional add-on at an additional daily charge. If accepted, DW can waive or reduce the renter's financial responsibility for loss or damage to the rental vehicle, including related costs like towing and loss of use. Customers should review their existing insurance policies before opting for this.
- Additional Driver Policy: Spouses or domestic partners who meet the age and driver's license requirements can typically be added as authorized drivers at no extra charge. Other additional drivers may incur a daily fee.
- Fueling Choices: Renters usually have options for fuel management: prepaying for a full tank, having Enterprise refuel the vehicle upon return (for a service charge), or returning the vehicle with a full tank to avoid extra fees.
- Roadside Assistance: Enterprise rentals typically include access to 24/7 roadside assistance, providing support in case of unexpected vehicle issues during the rental period.
- Debit Card Policy: While major credit cards are preferred for reservations and security deposits, Enterprise locations may accept debit cards under specific conditions, which often include a more substantial deposit and specific identification requirements. It is always advised to confirm the current debit card policy directly with the branch.
- Local Presence: As a neighborhood branch, this Enterprise location offers a convenient option for residents of The Colony and surrounding areas who prefer to rent locally rather than travel to a major airport hub.
- Diverse Fleet: The availability of various vehicle types, from economical cars to larger SUVs and minivans, means customers have options to match their specific travel plans, whether for daily errands or family trips.
- Brand Recognition: Being part of the Enterprise Rent-A-Car network, this branch benefits from the brand's established reputation and infrastructure, which typically includes standard policies and a broader support system.
- Customer Service Variability: Customer experiences at any given location can vary. While some customers may have positive interactions, others have reported challenges regarding wait times, vehicle availability, and overall communication. It is advisable for customers to confirm their reservation details and vehicle class expectations prior to arrival.
- Attention to Detail on Pickup/Return: As noted in customer feedback regarding vehicle assignment and claims, it's crucial for renters to thoroughly inspect the vehicle at pick-up, document any existing damage (even minor), and ensure full clarity on the rental agreement and any charges, especially upon return.
- Focus on Solutions: While some customers express frustration over perceived lack of options or flexibility, the company's stated goal is to provide mobility solutions. Proactive communication about specific vehicle needs and potential alternatives can be beneficial.
For reservations, inquiries, or any assistance regarding your car rental needs at The Colony branch of Enterprise Rent-A-Car, please use the following contact details:
Address: 5270 Memorial Dr, The Colony, TX 75056, USA
Phone: (214) 469-2410
Mobile Phone: +1 214-469-2410
It is recommended to contact the branch directly during their operating hours to confirm vehicle availability, discuss specific rental requirements, and clarify any policies to ensure a smooth rental experience.
For Texans in The Colony and the surrounding DFW Metroplex, Enterprise Rent-A-Car at 5270 Memorial Dr serves as a local option for vehicle rentals. In a state where personal transportation is often a necessity, having access to a diverse fleet for various needs – whether it's for a temporary replacement car, a business trip, or a family vacation – is highly valued. This Enterprise location, like all branches, aims to provide solutions for personal and professional mobility, offering a range of cars, SUVs, and other vehicles to help you get where you need to go.
While customer experiences can sometimes present challenges, such as wait times or vehicle assignment, being a proactive and informed renter can significantly enhance the process. It is always beneficial to confirm your reservation, understand the terms and conditions, and conduct a thorough inspection of your chosen vehicle upon pickup. The availability of various car types, combined with the convenience of a neighborhood location, means that residents of The Colony have a readily accessible option for their rental car needs. By utilizing the provided contact information and managing expectations effectively, Texans can leverage Enterprise Rent-A-Car to facilitate their journeys across the vast and vibrant landscapes of our great state.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5270 Memorial Dr, The Colony, TX 75056, USA
Enterprise Rent-A-Car Reviews
I had to wait 20 minutes for someone to come back to the office. In the mean time another customer came in to return a car. The Enterprise employee walked in and out of the office totally ignoring the customers. When I told him I was there to pick up a car, he said he only had a minivan. The young man returning a car had a Ford Fusion and I said I would like to have that instead of the minivan. The employee said the Ford was promised to someone else. No apologies. No let me see what else I can do. It's obvious Enterprise has so much business that customer service is unimportant.
Oct 24, 2019 · JILL BAbsolute crooks.Update after response...The response you see is only lip service to those reading reviews. I followed the suggestion and not only got no response but was further charged for things that had nothing to do with my rental. Think twice before using enterprise. Plenty of other options out there
Dec 07, 2020 · JD WyattIt took 4-5 attempts before I could reach one of their representatives. She asked for my number and told that she will call in few minutes as was busy that time. That few minutes didn't over (more than 24 hours by now) yet. Meanwhile I called them again 4-5 times but no luck.Finally decided to go with another enterprise branch for my booking.
Feb 13, 2019 · Prosenjit RoyThis Enterprise is the best. The staff truly takes care of their customers and has the best customer service. There staff is the reason I will stay an Enterprise Customer.
Jan 23, 2021 · april wattsTommy and his staff was great with assisting me with the entire process. I’ve been to many locations, and this was by far the best one!
Sep 15, 2020 · Michael W. Buckner
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