Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Introduction / Overview
When South Carolina residents in the Lakelands region need reliable, flexible transportation, Enterprise Rent-A-Car in Greenwood stands out as a top local choice. Located conveniently on Montague Avenue, this branch provides essential Car Rental Agency and Van Rental Agency services, catering to a diverse set of needs—from replacing a vehicle in the shop to securing a spacious van for a group outing or a major move.
More than just a standard rental counter, this Enterprise location offers a notable and positive distinction: it identifies itself as a women-owned business. This local ownership adds a layer of community dedication and often translates into a more personal and attentive customer service experience. Furthermore, the branch shows strong support for the military community, offering special active military discounts, a significant benefit for the numerous service members and their families located across South Carolina.
While the convenience and fleet availability are staples of the Enterprise brand, this specific Greenwood branch strives to meet the high expectations of its local users. They aim to provide a wide range of vehicles, from standard sedans suitable for daily errands to larger SUVs and passenger vans, all with the goal of keeping the Greenwood community and its visitors moving forward. The goal is to make the rental process as smooth as possible for every customer, ensuring their weekend trip, business travel, or family road trip starts off right, even with the understanding that local users have high standards for vehicle quality and accessibility.
Location and Accessibility
The Enterprise Rent-A-Car branch is situated in a highly accessible part of Greenwood, SC, making it a convenient destination for customers throughout the area.
The specific address for this key Upstate location is:
1005 Montague Ave, Greenwood, SC 29649, USA.
Positioned along Montague Avenue, the office is easy to locate and reach, benefiting from its central placement within the Greenwood commercial district. The practical accessibility of the location is further enhanced by specific features designed to serve all members of the South Carolina community:
- Wheelchair Accessible Entrance: The facility includes a clearly marked entrance designed to provide easy access for guests utilizing wheelchairs or other mobility devices.
- Wheelchair Accessible Parking Lot: Dedicated, accessible parking spaces are available to ensure customers with mobility challenges can safely and conveniently access the rental counter.
This location's commitment to physical accessibility ensures that everyone in the Greenwood area can utilize their car and van rental services with minimal difficulty. It is important for local users to note the standard operating hours when planning pick-ups and returns, as one customer review highlighted that this specific location does not offer Sunday returns, which can be a key logistical detail for short weekend rentals. Patrons should confirm the current operational hours and after-hours drop-off policies directly with the branch to avoid unexpected charges.
Services Offered
Enterprise Rent-A-Car in Greenwood provides the full suite of popular Enterprise services, focusing primarily on short-term rentals for both personal and business use across South Carolina and beyond. Their services are designed to address various transportation needs:
Rental Fleet Categories:
- Car Rental Agency: Offering a wide selection of vehicles, typically ranging from economy cars for maximum fuel efficiency to full-size sedans, SUVs (like the impressive Jeep Grand Cherokee L mentioned in customer feedback), and luxury models.
- Van Rental Agency: Providing larger vehicle options, including minivans and full-size passenger vans, which are perfect for group travel, family vacations, or transporting large items.
Customer-Focused Rental Services:
- Vehicle Pick-up and Drop-off: The standard Enterprise service often includes local pick-up from the customer’s home or repair shop, though availability should always be confirmed by calling the branch directly.
- Insurance Replacement Rentals: A core service, providing temporary vehicles for customers whose personal cars are undergoing repair or maintenance following an accident.
- Leisure and Business Travel Rentals: Facilitating transportation for South Carolina travelers heading on vacation or local professionals on business.
It is important for local renters to note that while the staff aims to be accommodating, policies like the lack of Sunday returns are firm and can affect the final rental cost, as noted by one customer who had to pay for an extra day. Customers are strongly advised to clarify all rental policies, especially those pertaining to after-hours drop-offs and weekend hours, at the time of reservation.
Features / Highlights
This specific Enterprise location on Montague Avenue possesses several distinguishing features that make it an attractive choice for South Carolina renters:
- Women-Owned Business: Identifying as a women-owned establishment, this branch often brings a dedication to service excellence and community engagement that resonates with local patrons.
- Active Military Discounts: In appreciation of the men and women who serve, the branch honors active military discounts, making rentals more affordable for service members and their families. This is a valuable feature for the Upstate's military community.
- Advanced Payment Flexibility: The location facilitates a smooth checkout process by accepting modern, convenient payment methods: Credit cards, Debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay).
- Diverse and Impressive Fleet: Customers frequently praise the quality of the vehicles available, with options for renting "impressive" and high-end SUVs, indicating a commitment to offering a desirable range of models.
- Commitment to Accommodation: Customer feedback notes the staff's dedication, with employees "trying very hard to accommodate" renters, even during busy periods like weekend trips.
- Accessibility: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that all members of the Greenwood community can easily use their services.
While the rental process is generally positive, prospective renters should be mindful of potential operational issues, such as occasional vehicle cleanliness issues, low gas tank levels upon pick-up, and challenges with phone response, as noted in customer updates. It is always best practice to perform a quick inspection of the vehicle and fuel level before driving off the lot.
Contact Information
To book a rental or inquire about vehicle availability and policies, residents in the Greenwood, SC, area can utilize the following contact information for the Enterprise Rent-A-Car branch:
- Physical Address: 1005 Montague Ave, Greenwood, SC 29649, USA
- Primary Phone: (864) 229-0749
- Mobile Phone: +1 864-229-0749
- Business Type: Car rental agency and Van rental agency.
- Ownership: Identifies as women-owned.
- Special Discounts: Offers Active military discounts.
- Payment Methods: Accepts Credit cards, Debit cards, and NFC mobile payments.
Due to the high volume of calls and local demand, especially for the popular van and SUV rentals, it is recommended that customers needing immediate assistance consider visiting the branch in person or persisting with phone calls, particularly if attempting to arrange an urgent pick-up or discuss an existing rental issue. For major customer service complaints or issues regarding unreturned calls, utilizing the general Enterprise customer service number may be necessary, as one customer found in order to ensure management attention.
What is Worth Choosing Enterprise Rent-A-Car in Greenwood?
Choosing the Enterprise Rent-A-Car on Montague Avenue in Greenwood is an excellent decision for South Carolina residents who prioritize a combination of brand reliability, special benefits, and local values. You are not just getting a vehicle; you are supporting a women-owned business that actively gives back to the community by offering tangible Active military discounts. This commitment to both local ownership and military support positions this branch as a positive community fixture.
The range of vehicles is a major advantage. Whether you need an economical car to save on gas during your daily commute or an "impressive" larger vehicle like a Jeep Grand Cherokee L for a comfortable weekend getaway, this location aims to meet those diverse demands. The availability of vans is also a significant benefit for larger groups or when moving substantial cargo.
Furthermore, the flexible and modern payment options, including the acceptance of NFC mobile payments, simplify the transaction process, catering to the needs of modern renters. While some operational kinks may occasionally arise—such as communication difficulties or vehicle prep consistency—the underlying dedication to accommodating customers is evident in the positive reviews about the staff's genuine efforts. For reliable, accessible, and community-conscious car and van rental in the Greenwood, SC, area, this Enterprise branch remains a premier choice, offering the security of a major brand with the personal touch of a locally invested business.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1005 Montague Ave, Greenwood, SC 29649, USA
Enterprise Rent-A-Car Reviews
vanSUVmanagementmoneygasinsurance companycall15 passengercheck inmorning
★ 5★ 4★ 3★ 2★ 1They were fairly friendly, however the car was dirty. It’s been smoked in as you can see and hardly had gas in it. I believe someone else dropped the car off and they just put me right in it.Also after dropping my car off at balentine to be fixed there was an older lady there trying to get ahold of enterprise to be picked up, they never answered. We offer to give her a ride but she was unable to due to work related things, had to tell the enterprise employees when we got there she’s been waiting and been trying to call.Update: been trying to reach them to trade out this dirt car, nobody answers the phone, called the customer service number to have it handle. Hopefully the manger will reach out.
Jun 26, 2025 · Derrick MartinI am still really impressed with the customer service. Everyone helping me were trying very hard to accommodate me on a weekend trip. I got to rent a very impressive Jeep Grand Cherokee L and I didn't even have the time to figure out everything the car had to offer but it made me feel pretty amazing for the weekend. However I took off one star because I had to rent an entire extra day because they do NOT offer Sunday returns but do offer 8:00 a.m on Monday which is crazy. I rented on a Friday around 4ish and dropped it off on Sunday around 3 and still paid the 120.00 extra. That is not a great idea on Enterprise's part because you have a drop off box for after hours and no way to track the time you brought the car back. It's a policy I would like to see changed especially for those of us who rent for short trips and would do so more often if the policy was different.
Mar 13, 2024 · Ree CDO NOT RENT A 7 PASSENGER SUV FROM GREENWOOD. YOU WILL NOT GET IT!!!I reserved a WEEK in advance and received a call the day before to let me know it was not available. BAD BUSINESS , BAD COMMUNICATION AND ASHLEY AT GREENWOOD OFFICE WAS RUDE!I called and emailed several other enterprise contacts listed on the website only to be told by 3 different people that my complaint was managed up and I would receive a call. I have NOT received a call or NOTHING. But I don't want a call I WANT the SUV I reserved. Enterprise you do not need to reply back to this review with some BS about contacting you because I have! You not helping anyone.And when I rode by the office I can see several SUV there. You suppose to be a billion dollar company! Do BETTER MRS TAYLOR!!Thanks for reading my review, have a lovely day.
Jun 13, 2025 · M MI booked a car the day before, and when I came up to get it I was a few minutes late for my appointment. They allowed me to make an appointment at noon, even though they close at noon? That’s completely ridiculous. When I showed up just a few minutes late I was informed that the store was closed and that they had already given the car I booked to someone else. There were still people arriving and receiving service, so I don’t understand why I was turned away other than that they probably overbooked. The manager couldn’t even bother to come out from the back and speak to me about it.
Aug 16, 2025 · Sabrina Cook***As an update as of August 25th, I STILL have not received a call back over a full week later. I'm genuinely not sure who to refer this to at this time.I have truly never experienced worse customer service in my entire life. My wife and I had scheduled an appointment for 12:00 today online through the enterprise app. My wife arrived at 12:05 and was informed that we didn't have a car for us because we were FIVE minutes late, and they had rented the car for someone else. What baffles me is that Enterprise CLOSES at 12! Why on earth would they even have an appointment opening for noon when that is when they CLOSE.I have attempted to call Enterprise corporate about this issue 6 times, with each time having our ticket "escalated" with the assurance that we will be getting a call back, and it is now 5 hours later and I have not heard a thing.We were told that we could go to Greenville and pick up another car, at GSP, but there is no way we can get up to Greenville, which is why we needed the car in the first place.The online customer service has been absolutely abhorrent, with some of the most rude people who answer who can't provide any answers whatsoever, and make promises that they seem to not be able to keep.I will NEVER recommend someone use the Greenwood Enterprise, and I will be actively making sure that this is addressed.
Aug 25, 2025 · Noah Woodyard
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