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Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 1636 NJ-38 Ste 65, Lumberton Township, NJ 08048

Car rental agency, Van rental agency ★4.0

1636 NJ-38 Ste 65, Lumberton Township, NJ 08048, USA

4.0
Wow! New location. Great customer service!I have been a member for years but due to economic reasons I was not able to use their services until yesterday. I called ahead because I had some concerns regarding my rental but all concerns went away when I made a phone call. Customer service was great over the phone and once I got there , the transaction went very smoothly thanks to the young lady behind the counter. The car was beautiful and my first hybrid car, This is one of the reasons I love renting from Enterprise, The quality of their cars is the best!T his makes it a great value for your money. Thanks Enterprise!! - A M
Enterprise Rent-A-Car Overview Photos Intro Detail Location Reviews

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Picture 1Enterprise Rent-A-Car Picture 2Enterprise Rent-A-Car Picture 3Enterprise Rent-A-Car Picture 4Enterprise Rent-A-Car Picture 5Enterprise Rent-A-Car Picture 6Enterprise Rent-A-Car Picture 7Enterprise Rent-A-Car Picture 8Enterprise Rent-A-Car Picture 9Enterprise Rent-A-Car Picture 10

Enterprise Rent-A-Car Introduce

For residents of New Jersey, the need for flexible and reliable transportation is a common thread in their daily lives, whether for commuting, family outings, business travel, or simply when their personal vehicle is unavailable. Having access to a dependable car rental service nearby can make all the difference in navigating the Garden State's diverse landscapes and busy roadways. This article focuses on Enterprise Rent-A-Car, a globally recognized leader in the car rental industry, with a local branch conveniently located at 1636 NJ-38 Ste 65 in Lumberton Township, NJ. Enterprise is often lauded for its extensive network and customer-centric approach, making it a frequent choice for many New Jerseyans.

Choosing a well-established brand like Enterprise offers numerous advantages. Locals in New Jersey can benefit from a wide selection of vehicles, often competitive pricing, and the assurance of a large support network, all from a conveniently situated neighborhood branch. This means access to quality vehicles and reliable support without the added complexities often associated with larger airport rental hubs. This detailed overview will delve into the specifics of the Lumberton Township location, the range of services it provides, key features, and why it remains a popular choice for many residents across New Jersey.

We aim to provide clear, factual, and engaging information to help you make informed decisions for all your car rental needs within the New Jersey region.

Location and Accessibility

The Enterprise Rent-A-Car branch is conveniently located at 1636 NJ-38 Ste 65, Lumberton Township, NJ 08048, USA. This address places it on a major New Jersey state highway, Route 38, ensuring excellent accessibility for residents in Lumberton Township and the surrounding communities in Burlington County and beyond. Its presence on a main road facilitates easy navigation and direct access for customers, whether they are driving their personal vehicle for drop-off or arriving via local transportation.

The strategic placement of this branch in a local commercial setting makes it particularly suitable for the "home city" market, focusing on the needs of New Jersey customers rather than solely catering to airport travelers. This neighborhood focus often translates into a more personalized and less hurried experience. Current operating hours for this specific location are typically: Monday-Friday from 7:30 AM to 5:30 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays. While after-hours drop-off is available (customers can park the vehicle, lock it, and place keys in the drop box), the vehicle remains the renter's responsibility until checked in on the next business day. It's always prudent for customers to confirm these hours directly with the branch, especially on holidays or for specific pickup/drop-off requirements.

Services Offered

Enterprise Rent-A-Car, as a leading global provider, offers a comprehensive range of services designed to meet diverse transportation needs for individuals and businesses. At its 1636 NJ-38 Ste 65 location in Lumberton Township, these services typically include:

  • Short-Term and Long-Term Rentals: Enterprise provides flexible rental periods to suit various schedules and purposes, from daily use for errands or short trips to weekly or monthly rentals for extended needs, such as during vehicle repairs or longer visits.
  • Diverse Vehicle Fleet: Enterprise is renowned for offering a wide selection of vehicles, ensuring customers can find the perfect car for any occasion. Options generally include:
    • Economy, Compact, Mid-size, and Full-size Cars: Ideal for fuel efficiency, city driving, or standard commuting within New Jersey.
    • SUVs: A variety of sizes (compact, mid-size, standard, full-size) suitable for families, groups, or those needing extra cargo space for adventures to the Jersey Shore or state parks.
    • Minivans and Passenger Vans: Perfect for larger groups, family vacations, or transporting teams, with options to seat up to 7 or 15 passengers.
    • Pickup Trucks and Cargo Vans: While this location primarily focuses on cars, Enterprise also has a strong truck rental division. Customers can inquire about availability or nearby Enterprise Truck Rental locations for hauling large items or moving needs.
    • Luxury and Premium Cars: For special occasions or a more upscale driving experience.
  • Protection Products: Enterprise offers various optional protection plans, such as Damage Waiver (DW) and Personal Effects Coverage (PEC), to help renters manage potential risks. DW rates for this branch typically range from $18.99 to $40.99 per day depending on the vehicle type. Customers are always encouraged to review their personal auto insurance policies and credit card benefits to understand existing coverage and avoid duplication.
  • Fuel Options: Customers have choices for refueling, including prepaying for fuel at the time of rental, having Enterprise refuel the vehicle (with a service charge upon return), or returning the vehicle with a full tank.
  • Additional Services: These can include GPS navigation systems, child safety seats, and 24/7 roadside assistance for peace of mind during your rental period.
  • Cross-Border Policy: Travel into Canada is generally allowed for economy through full-size cars and minivans, a useful feature for New Jersey residents planning trips north.

Features / Highlights

The Enterprise Rent-A-Car branch in Lumberton Township is characterized by several key features and aspects of its service, as indicated by customer reviews:

  • Exceptional Customer Service: One reviewer enthusiastically describes "Great customer service!" and praises a "young lady behind the counter" for making the transaction "very smoothly." Another recounts how the manager was able to quickly secure a car for a last-minute booking, having it "cleaned and ready to go... in less than an hour," demonstrating a strong commitment to problem-solving and customer satisfaction.
  • Quality of Vehicles: A recurring highlight is the "quality of their cars," with one customer particularly enjoying their "beautiful" and "first hybrid car." This commitment to providing well-maintained and modern vehicles enhances the rental experience and offers "great value for your money."
  • Efficiency and Responsiveness: The ability to handle booking extensions "quickly and efficiently" and a "smooth and fast" car return process underscore the branch's operational effectiveness. The staff's quick action to accommodate a desperate last-minute booking demonstrates commendable responsiveness.
  • Consistency: Positive experiences are noted over multiple rentals, indicating a consistent level of service quality at this location.
  • Enterprise Plus® Program: As part of the Enterprise network, this location participates in the Enterprise Plus loyalty program. This free program allows members to earn points on qualifying rentals that can be redeemed for free rental days with no blackout dates, along with benefits like members-only check-in and exclusive offers.

However, it is vital for prospective renters to be aware of an extremely negative review that highlights significant issues, particularly regarding payment policies for out-of-state renters and treatment perceived as discriminatory based on appearance. This customer, an out-of-state renter, was reportedly informed at pickup that "Out of state requires a major credit card at Enterprise!" a detail not disclosed during their Expedia reservation. They also encountered issues with their Lowe's home improvement credit card (not having a microchip) and alleged disrespectful treatment. While this seems to be an isolated yet very strong complaint, it underscores the critical importance of confirming all rental requirements, especially payment methods and out-of-state policies, directly with the branch prior to your rental, particularly if using a debit card or a non-major credit card for a non-local rental.

Contact Information

For reservations, inquiries, or any assistance regarding rentals at this Lumberton Township location, Enterprise Rent-A-Car can be reached via:

  • Address: 1636 NJ-38 Ste 65, Lumberton Township, NJ 08048, USA
  • Phone: (609) 518-9920
  • Mobile Phone: +1 609-518-9920

It is always recommended to call the branch directly to confirm your reservation details, specific policies (especially regarding payment methods, deposits, and out-of-state travel), and current operating hours to ensure a seamless experience.

Conclusion: Why this place is suitable for locals

For residents of Lumberton Township and the wider New Jersey area, Enterprise Rent-A-Car at 1636 NJ-38 Ste 65 presents a highly suitable and generally reliable option for their car rental needs. Its convenient location on a major state highway offers excellent accessibility, making it an ideal choice for quick and easy pickups and drop-offs, avoiding the often higher costs and complexities of airport-based rentals. This local presence is a significant advantage for New Jerseyans seeking efficient transportation solutions for their daily lives or regional travels.

The consistent positive customer feedback, praising "Great customer service," "wonderful" staff, and the "quality of their cars," speaks volumes about the branch's commitment to delivering a positive rental experience. The ability of the staff to accommodate last-minute requests and efficiently handle the rental process further enhances its appeal to busy locals. The offering of modern and well-maintained vehicles, including hybrids, ensures that renters get good value for their money and a comfortable ride.

While the highly critical review regarding out-of-state credit card policy and perceived treatment is a serious point of consideration, it underscores the importance of proactive communication. For New Jersey locals, especially those residing within the state and using standard payment methods, Enterprise in Lumberton Township demonstrates a strong track record of positive customer interactions and reliable vehicle provision. By confirming all essential details directly with the branch prior to your rental, residents can confidently leverage Enterprise's trusted brand, diverse fleet, and local customer service to meet all their transportation needs within the Garden State and beyond.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

1636 NJ-38 Ste 65, Lumberton Township, NJ 08048, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4.4 from 278 user reviews.

pricedrivereviewpaypickupnameinsurancetireminivandealership

★ 5★ 4★ 3★ 2★ 1

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