Enterprise Rent-A-Car

- 97 NY-17M, Harriman, NY 10926

Hello, New Yorkers! When you're navigating the beautiful landscapes of the Hudson Valley, embarking on a road trip, or simply need a temporary vehicle while your own is in the shop, a reliable car rental service is indispensable. Today, we're putting the spotlight on Enterprise Rent-A-Car, located at 97 NY-17M, Harriman, NY. For those of us residing in or traveling through the New York region, especially around Orange County, knowing about dependable local car rental options is key to maintaining our mobility and convenience.

Enterprise Rent-A-Car is a prominent name in the car rental industry, widely recognized for its extensive network and customer-focused approach, often emphasizing local branch service. This particular Harriman location serves as a vital resource for both local residents and visitors alike, offering a broad spectrum of vehicles to suit various needs, from a quick trip to a family vacation. While no service is without its occasional challenges, Enterprise often aims to provide solutions and ensure customer satisfaction.

In this comprehensive article, we'll explore what makes Enterprise Rent-A-Car in Harriman a significant option for locals. We’ll delve into its convenient location and accessibility, the diverse range of services and vehicles it provides, key features and highlights, and essential contact information. Furthermore, we’ll consider real customer feedback to give you a well-rounded understanding of why this branch might be suitable for your car rental needs in the Empire State.

Location and Accessibility

Enterprise Rent-A-Car in Harriman is strategically situated at 97 NY-17M, Harriman, NY 10926, USA. This location is easily accessible for residents of Harriman, Monroe, Chester, and other surrounding towns in Orange County. NY-17M is a major state highway, ensuring straightforward navigation to the branch, which is a significant advantage for those needing a quick and easy pick-up or drop-off.

While not directly at a major airport like Stewart International (SWF), this Harriman branch is part of Enterprise's extensive local network, meaning it often serves as a convenient alternative to airport-based rentals, especially for those not flying in. Its accessible roadside location is ideal for customers whose vehicles are being serviced nearby, or for those planning a local trip without the added complexity of airport logistics. Enterprise also typically offers a "We'll Pick You Up" service, which further enhances its accessibility for local customers (it's always best to confirm if this service is available from your specific location).

Services Offered

• Extensive Vehicle Fleet: Enterprise offers a wide variety of car classes to meet diverse needs, including:
  • Economy and Compact Cars (e.g., Mitsubishi Mirage, Nissan Versa): Ideal for budget-conscious renters and fuel efficiency.
  • Mid-size and Full-size Sedans (e.g., Toyota Corolla, Volkswagen Jetta, Chevrolet Malibu, Nissan Maxima): Providing comfort for daily commutes or longer trips.
  • SUVs (e.g., Volkswagen Atlas, Hyundai Kona, Nissan Rogue, Chevrolet Equinox, Chevrolet Tahoe, Ford Expedition): Ranging from compact to full-size, suitable for families, groups, or varied road conditions.
  • Minivans (e.g., Chrysler Pacifica) and Passenger Vans: Offering ample space for larger groups or significant luggage.
  • Luxury Vehicles (e.g., Audi A4, Premium Crossovers): For those seeking a more upscale driving experience.
  • Pickup Trucks (e.g., Toyota Tacoma, Ford F-150): Available for light hauling or specific utility needs.
• Flexible Rental Periods: Customers can rent vehicles for various durations, including daily, weekly, and monthly options, accommodating both short-term needs and extended rentals.
• One-Way Rentals: Enterprise generally facilitates one-way rentals, allowing customers to pick up a vehicle in Harriman and return it to a different Enterprise location, offering convenience for varied travel plans.
• Enterprise Plus Loyalty Program: This free program allows members to earn points on qualifying rentals, which can be redeemed for free rental days. It also offers expedited service and exclusive member benefits.
• Roadside Assistance: Enterprise provides 24/7 roadside assistance for peace of mind, covering issues like lockouts, flat tires, or mechanical problems.
• Pick-Up Service: As a hallmark of Enterprise, many local branches offer a complimentary "We'll Pick You Up" service from homes, offices, or repair shops (within a specified radius), a huge convenience for customers without immediate transportation.
• Insurance and Protection Products: Various optional protection plans, such as Damage Waiver (DW) and supplemental liability protection, are available to minimize financial responsibility in case of incidents.
• Additional Equipment: Options to rent GPS units, child safety seats, and other accessories are typically available.

Features / Highlights

• Dedicated Customer Service: As evidenced by customer reviews, the staff at the Harriman branch (e.g., Emily) often goes "above and beyond" to resolve issues, such as vehicle availability, offering upgrades and discounts to compensate for inconveniences. This commitment to problem-solving is a significant highlight.
• Local Market Focus: Enterprise's business model emphasizes serving local communities, meaning this branch is well-equipped to understand and cater to the specific car rental needs of Harriman and Orange County residents.
• Convenient Location: Situated on a major state route, the branch is easily accessible, especially for those in the surrounding towns.
• Extensive Fleet Variety: The wide range of vehicles available ensures that customers can usually find a car that matches their specific purpose, from a quick trip to a large family outing.
• Customer Issue Resolution: Despite occasional challenges like initial vehicle unavailability or cleanliness issues, the staff at this location demonstrates a willingness to rectify problems and ensure a positive outcome for the customer.

Contact Information

Address: 97 NY-17M, Harriman, NY 10926, USA

Phone: (845) 774-7700

Mobile Phone: +1 845-774-7700

Hours of Operation:

• Monday - Friday: 7:30 AM - 5:00 PM
• Saturday: 9:00 AM - 12:00 PM
• Sunday: Closed

(It is always advisable to verify hours directly with the branch, especially on holidays or for any potential changes.)

Conclusion: Why this place is suitable for locals

For New Yorkers in Harriman and the broader Orange County region, Enterprise Rent-A-Car at 97 NY-17M stands out as a highly suitable option for their car rental needs. Its convenient location on a major thoroughfare makes it easily accessible for local residents, whether their own car is in the shop, they need an extra vehicle for a family event, or they're planning a weekend escape without putting miles on their personal car.

The most compelling reason for locals to choose this Enterprise branch is the documented commitment to customer service. While some reviews indicate occasional issues with vehicle availability or cleanliness—common challenges in the rental industry—the staff's proactive efforts to resolve these problems are consistently highlighted. The willingness of employees like Emily to go "above and beyond" to find suitable alternatives, minimize wait times, and even offer discounts demonstrates a strong dedication to customer satisfaction. This level of personalized care can be invaluable for New Yorkers who appreciate a rental experience where their concerns are heard and addressed.

Furthermore, Enterprise's reputation for its "We'll Pick You Up" service (confirmation recommended), coupled with a diverse and extensive fleet that caters to virtually every vehicle need, makes this Harriman location a practical and reliable choice. For residents of New York, having a local car rental agency that values customer relationships and strives to overcome operational hiccups with genuine service makes Enterprise Rent-A-Car in Harriman a strong recommendation.

Enterprise Rent-A-Car

97 NY-17M, Harriman, NY 10926, USA