Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Introduce
Hello, fellow New Jerseyans! When the need for a reliable vehicle arises – whether you're planning a trip to the Jersey Shore, commuting to work, or require a temporary car while yours is undergoing repairs – having a trusted car rental service nearby is incredibly valuable. Navigating our Garden State, from the bustling urban centers to the serene suburban landscapes, often necessitates personal transportation. This article is dedicated to the Enterprise Rent-A-Car branch located at 1101 N Evergreen Ave in Deptford, NJ, providing you with insights into their services, accessibility, and what you can expect from a local perspective.
Enterprise Rent-A-Car is a well-known and widely used car rental company across the United States, celebrated for its extensive network and commitment to customer service. For residents of Deptford and the surrounding South Jersey region, this particular branch offers a convenient access point to Enterprise's wide range of vehicles. While large companies often have standardized procedures, the local experience can sometimes vary. We aim to give you a comprehensive understanding of what makes this Deptford location a consideration for your next car rental, drawing on real customer feedback to paint a full picture.
The Enterprise Rent-A-Car branch is conveniently located at 1101 N Evergreen Ave, Deptford, NJ 08096, USA. This address places it within the heart of Deptford Township, a well-established and easily navigable area in Gloucester County, Southern New Jersey. North Evergreen Avenue provides straightforward access, making the branch simple to find for locals.
Its strategic position in Deptford offers excellent accessibility for residents in the immediate vicinity, as well as those in nearby towns such as Woodbury, West Deptford, Glassboro, and Washington Township. For drivers, the branch is easily reachable from major South Jersey roadways. It's close to Route 41 (Hurffville Road) and Route 42 (North-South Freeway), which provide direct connections to other significant routes like the Atlantic City Expressway and the Walt Whitman Bridge leading into Philadelphia. This makes it a practical choice for both local errands and longer journeys throughout New Jersey or into neighboring Pennsylvania. While specific public transit options directly to this address might require local bus routes, Enterprise is well-known for its complimentary pick-up service from homes or offices within a reasonable distance. This service is a significant convenience, making it much easier for customers without a ride to access their rental vehicle.
Enterprise Rent-A-Car, including its Deptford, NJ branch, provides a comprehensive suite of services and a diverse fleet to cater to a wide array of customer needs. While exact inventory may fluctuate, common offerings you can expect include:
- Extensive Vehicle Fleet: A broad range of vehicles is typically available, from fuel-efficient economy and compact cars (ideal for city driving and shorter trips) to comfortable mid-size and full-size sedans.
- SUVs and Minivans: For families, groups, or those needing extra cargo space, various sizes of SUVs (e.g., small, mid-size, full-size) and minivans are generally offered, perfect for trips to the Jersey Shore, sporting events, or family vacations.
- Trucks and Vans: For larger hauling needs, such as moving, home improvement projects, or transporting equipment, Enterprise often provides pickup trucks, cargo vans, and passenger vans (e.g., 12 or 15-passenger vans).
- Flexible Rental Periods: Options for daily, weekly, and monthly rentals are standard, providing adaptability whether you need a car for a quick errand or an extended period.
- One-Way Rentals: The convenience of picking up a vehicle at the Deptford location and dropping it off at another Enterprise branch, which is useful for long-distance travel or relocations within or outside New Jersey.
- Optional Protection Products: Various insurance and protection plans (e.g., Damage Waiver, Extended Protection, Personal Effects Coverage) are available for purchase, offering peace of mind during your rental period.
- Add-on Accessories: GPS navigation systems and child safety seats (infant, toddler, and booster) are typically available for rent to enhance convenience and safety.
- 24/7 Roadside Assistance: All Enterprise rentals generally come with the assurance of 24-hour roadside assistance, so help is always just a call away in case of unforeseen circumstances.
- Free Pick-Up Service: As mentioned, Enterprise is well-known for offering a complimentary pick-up service from homes or offices within a reasonable distance of the branch, making the rental process even more convenient.
- Refueling Options: Customers can choose to prepay for fuel, have Enterprise refill the tank (with an associated charge), or refill the tank themselves before returning the vehicle.
- After-Hours Return: This location typically allows for after-hours key drop-off, though customers remain responsible for the vehicle until the business reopens. It's crucial to confirm this policy and understand your responsibilities.
The Enterprise Rent-A-Car in Deptford, NJ, offers several notable features, keeping in mind the comprehensive picture drawn from customer feedback:
- Renowned Customer Service Ethos: Even in a challenging rental situation, a customer specifically highlighted the "friendly and pleasant" staff, with "Mike" going "above and beyond." This demonstrates Enterprise's strong commitment to hiring and training staff for excellent customer interaction. This can be a major differentiator, especially when issues arise.
- Free Pick-Up Service: This continues to be a standout feature for Enterprise, significantly enhancing convenience for locals who might not have immediate transportation to the branch.
- After-Hours Return Option: The availability of a key drop box provides flexibility for returning vehicles outside of business hours, catering to varied schedules.
- Brand Reputation: As part of the larger Enterprise network, customers can generally expect a standardized process and access to a wide variety of vehicle types.
However, it is important for potential renters to be aware of the specific challenges reported by customers at this location:
- Vehicle Cleanliness and Condition Issues: Customer reviews explicitly mention cars reeking of "cigarette smoke," being "noticeably dirty," having "cigarette ash holes in the seats," "mysterious stains," and even mechanical issues like "wheel alignment significantly off." This indicates inconsistent vehicle preparation and maintenance, which is a critical aspect of the rental experience.
- Fuel Policy Impact: One customer noted being charged extra for a premium vehicle because the tank was not returned full to the precise original level (3/4 tank), and Enterprise does not reimburse for overfilling. While this is a standard policy for some rentals, it highlights the need for precise attention to fuel levels upon both pick-up and return.
These points suggest that while the staff's demeanor is highly praised, potential renters should meticulously inspect their assigned vehicle for cleanliness and mechanical soundness before leaving the lot and clarify fuel policies.
To book your next car rental, inquire about specific vehicle availability, or discuss any rental needs at the Enterprise Rent-A-Car in Deptford, NJ, you can use the following contact details:
Address: 1101 N Evergreen Ave, Deptford, NJ 08096, USA
Phone: (856) 384-9090
Mobile Phone: +1 856-384-9090
It is always recommended to call the branch directly to confirm current operating hours, specific vehicle availability, and to arrange for their complimentary pick-up service if needed. Detailed discussions about fuel policies or vehicle conditions are best handled directly with the staff at the time of pick-up.
For residents across New Jersey, and particularly those in the Deptford area and its South Jersey surrounds, Enterprise Rent-A-Car at 1101 N Evergreen Ave offers a locally convenient option for their car rental needs. Its accessible location in Deptford Township, with good connections to major roadways, makes it a practical choice for quick local trips or embarking on longer journeys throughout the state. The renowned free pick-up service from nearby locations significantly enhances its suitability for locals, making it easier to acquire a rental even when your primary vehicle is unavailable.
A major highlight that makes this Enterprise branch suitable for our New Jersey community is the consistent praise for its staff. Despite reported issues with vehicle condition, the commitment to "friendly and pleasant" customer service, with specific recognition for employees who "went above and beyond," indicates that the human element of the rental experience is strong. This means that while you should diligently inspect your vehicle upon pick-up, you can expect to be treated with professionalism and courtesy. For New Jersey locals seeking a reputable rental company with a local presence and staff who prioritize customer interactions, Enterprise Rent-A-Car in Deptford remains a viable option, offering the freedom and flexibility to explore all that our diverse state has to offer. Just remember to thoroughly check your vehicle before driving off!
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1101 N Evergreen Ave, Deptford, NJ 08096, USA
Enterprise Rent-A-Car Reviews
priceinsurancepick uppaymanagersuvjobemployeeemaildeposit
★ 5★ 4★ 3★ 2★ 1Received vehicle at 3/4 of a tank. I forgot to do the same. By the time that I had remembered, the tank was already over 1/8 my limit. It cost me an extra $20 because it was a premium vehicle. Unfortunately, Enterprise doesn't reimburse for the extra gasoline. So, I am suggesting that no vehicle should be rented out to a customer unless the tank is full. Other than that, I would have given them 5 stars!
Jul 09, 2025 · Karen ArmisteadThis rental car experience was extremely disappointing. The vehicle reeked of cigarette smoke, creating an unpleasant and unhealthy atmosphere. The interior was also noticeably dirty, with cigarette ash holes in the seats and mysterious stains on both the steering wheel and entertainment screen. It felt like the car hadn't been cleaned or properly prepared after the previous renter returned it. Beyond the cleanliness issues, the wheel alignment was significantly off, constantly pulling the car to the right, making driving a tiring and frustrating experience. Overall, the condition of this vehicle was unacceptable and suggests a lack of attention to basic maintenance and cleaning standards.However, I would like to add a positive note. While the car itself was problematic, the entire staff was friendly and pleasant to deal with. In particular, the employee who dropped me off at my home, Mike (or at least I believe that was his name), was incredibly kind and helpful. He went above and beyond to make sure I was comfortable and had everything I needed. While this doesn't change my overall negative experience with the rental car itself, it does highlight the importance of good customer service, and it seems the company has hired well in that regard.Overall, I would only give this rental car company three stars due to the poor condition of the vehicle. However, I would like to commend the entire staff, and especially Mike, for their excellent customer service.
Feb 08, 2025 · Malvin GandhiWe've rented from this location 6 times in the past couple months. Each time greeted at the door with a pleasant attitude. Amanda, in particular, has gone above and beyond to make sure each time we rent, it's a positive experience. We actually got a flat tired just minutes after picking up a car last month and Amanda had a fully fueled, clean, upgraded replacement rental in my driveway within the hour. Very pleased with our experience at Enterprise Woodbury and hope to continue using them.They did mention filling out a company survey if I wanted to, but I wasn't able to find it in the emails. If you pass it along.. I'll fill that out as well. Thanks!
Apr 11, 2025 · Katie CarfagnoI rented a car at this location and I returned it at Charlotte NC. When I return the vehicle. They spot a piece that is missing from the front top windshield and they told me it wasn’t on the description when I pick up the vehicle so I’m responsible for the repair. I blame myself for not paying attention and accept the payment. But a couple days later I got a call from Amanda who explained that everything was previously there and sorry for the trouble that had caused me. I am absolutely stunned by the honesty and their working integrity. I didn’t ask them to investigated but they took the extra time and reach out. I sincerely appreciate your help and I wish you all the best
May 14, 2024 · LevonColin is an amazing employee and really helped me in a jam. He was extremely accommodating and helpful. Very happy with his service.
Jun 27, 2025 · X
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