Enterprise Rent-A-Car

- 3561 N Military Hwy, Norfolk, VA 23518

When it comes to navigating the diverse landscapes of Virginia, from its historic cities to its scenic coastal routes, having reliable transportation is often essential. For many residents and visitors in the Hampton Roads area, including Norfolk, Enterprise Rent-A-Car stands out as a consistently trusted name. More than just a place to pick up a set of keys, Enterprise is renowned for its commitment to exceptional customer service and a seamless rental experience. Whether you need a temporary vehicle while yours is in the shop, a spacious car for a family vacation, or a dependable ride for business travel, Enterprise aims to be your go-to solution.

Enterprise Rent-A-Car has built a strong reputation on the foundation of putting the customer first. Their widespread presence, combined with a focus on local accessibility and a diverse fleet, ensures that they can meet a wide array of transportation needs. This article will delve into what makes the Enterprise Rent-A-Car location in Norfolk, Virginia, a preferred choice for many in the Old Dominion, highlighting their services, features, and dedication to making your journey as smooth as possible.

A key advantage of Enterprise Rent-A-Car is its numerous convenient locations, and the Norfolk branch is no exception. Serving the heart of Hampton Roads, you can find them at:

3561 N Military Hwy, Norfolk, VA 23518, USA

This address places the Enterprise branch on North Military Highway, a major commercial artery in Norfolk. This location offers excellent accessibility for residents across Norfolk and neighboring cities like Chesapeake and Virginia Beach. North Military Highway is a well-trafficked road with connections to other significant routes, making it easy to reach whether you're coming from residential areas, business parks, or even after arriving at Norfolk International Airport (though this particular branch isn't directly at the airport, it's a convenient off-airport location for local needs). The ease of access ensures that picking up or dropping off your rental car is a straightforward process, minimizing any travel time or logistical challenges. For locals, this means a reliable car rental option is always within easy reach, crucial for busy schedules or unexpected vehicle needs.

Enterprise Rent-A-Car is globally recognized for its comprehensive range of mobility solutions, and the Norfolk branch at North Military Highway upholds this standard. While specific offerings can vary slightly, customers can generally expect the following core services tailored to meet diverse transportation demands:

• Wide Vehicle Selection: Enterprise boasts one of the largest and most diverse fleets in the industry. This means customers in Virginia can choose from a variety of vehicle types, including economy cars for budget-friendly commutes, compact and mid-size sedans for daily driving, spacious SUVs for family trips to the mountains or beaches, minivans for larger groups, and even luxury vehicles for special occasions. They often have hybrids and fuel-efficient options available too.
• Short-Term and Long-Term Rentals: Whether you need a vehicle for a few hours, a day, a week, a month, or even longer, Enterprise offers flexible rental periods to accommodate both spontaneous plans and extended needs.
• Replacement Rentals: A highly valued service, especially for locals, is providing replacement vehicles when personal cars are undergoing maintenance or have been involved in an accident. Enterprise often works directly with insurance companies to make this process seamless.
• One-Way Rentals: For those planning to travel across Virginia or beyond and drop off the car at a different Enterprise location, one-way rental options are generally available, offering significant convenience.
• Pickup Service: A distinguishing feature that customers frequently praise is Enterprise's legendary "We'll Pick You Up" service. For eligible renters, this means a staff member can pick you up from a nearby location (like your home or a dealership) and bring you to the branch to complete your rental, adding an unparalleled layer of convenience.
• Additional Equipment: Customers can often rent supplementary equipment such as GPS navigation systems, child safety seats (infant, child, and booster seats), and sometimes even roadside assistance packages for added peace of mind.
• Corporate and Business Rentals: Enterprise provides tailored rental programs and rates for businesses, helping companies manage their transportation needs efficiently for employees and clients.

The customer reviews for Enterprise Rent-A-Car at 3561 N Military Hwy, Norfolk, underscore several key features and highlights that contribute to their stellar reputation:

• Outstanding Customer Service: This is consistently highlighted as a top priority. Reviewers commend the "incredibly friendly, professional, and beyond and above" staff, and specifically mention individuals like Sarah and Jeremy (the branch manager) for their exceptional service. The ability to handle a "full lobby and several customers dealing with a range of concerns" with "grace" and efficiency speaks volumes about their commitment to the customer experience.
• Efficiency and Smooth Process: The "smooth and hassle-free" rental process, from reservation to drop-off, is a significant feature. Customers appreciate being "in and out in a very timely manner," indicating streamlined operations and competent staff.
• Well-Maintained and Clean Fleet: A consistent expectation from renters is a clean and reliable vehicle. The review mentioning the car being "clean, well-maintained, and ready to go" affirms Enterprise's dedication to providing quality vehicles.
• Flexibility and Accommodation: The positive feedback regarding "flexibility they offered with pick-up and return times" and Jeremy's efforts to "accommodate me the same day" for a last-minute reservation due to a vehicle recall demonstrates their willingness to adapt to customer needs and unexpected situations. The arranged pick-up from the dealership further exemplifies their commitment to going "above and beyond."
• Teamwork and Professionalism: The recognition of "the effort and teamwork it took to make everything come together so seamlessly" showcases a cohesive and professional team dedicated to providing excellent service.

For Norfolk residents and visitors ready to experience the highly-rated service of Enterprise Rent-A-Car, here is their direct contact information:

Address: 3561 N Military Hwy, Norfolk, VA 23518, USA

Phone: (757) 853-7700

Mobile Phone: +1 757-853-7700

Having both a standard landline and a mobile phone number provides convenient options for reaching the branch. Whether you need to make a new reservation, modify an existing one, inquire about vehicle availability, or simply have a question about their services, calling them directly is the most efficient way to get immediate assistance. Their staff, known for their professionalism and helpfulness, will be able to guide you through the rental process and address any specific requirements you might have.

For anyone residing in or frequently visiting Norfolk and the broader Virginia region, Enterprise Rent-A-Car at 3561 N Military Hwy stands out as an exceptionally suitable choice for their car rental needs. Its established reputation for outstanding customer service, as vividly described in customer testimonials, immediately sets it apart. Locals appreciate a business that values their time and goes the extra mile, and the anecdotes about Sarah efficiently managing a busy lobby or Jeremy arranging a pickup from a dealership perfectly illustrate this commitment. This personalized touch transforms what could be a mundane or even stressful task into a pleasant experience.

The convenience of their Norfolk location is another significant draw for Virginians. Situated on a major thoroughfare, it’s easily accessible from various neighborhoods across Norfolk and its surrounding cities. This accessibility is crucial for daily life, whether you need a quick replacement vehicle while your car is serviced, or a reliable ride for a weekend getaway to the Blue Ridge Mountains or a visit to family on the coast. The "We'll Pick You Up" service, a signature Enterprise offering, further enhances this local suitability, truly bringing the service to the customer's doorstep when needed.

Furthermore, Enterprise’s vast and well-maintained fleet ensures that locals can find a vehicle to suit any purpose – from economical options for solo commutes to larger vehicles for family adventures or moving tasks. The flexibility in rental terms and the clear, hassle-free process mean that Virginians can depend on Enterprise for both planned trips and unforeseen emergencies. In a state where personal mobility plays a vital role in connecting communities and experiencing all that Virginia has to offer, Enterprise Rent-A-Car in Norfolk provides a consistently reliable, customer-focused, and accessible solution that truly caters to the needs of its local users.

Enterprise Rent-A-Car

3561 N Military Hwy, Norfolk, VA 23518, USA