Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors navigating the Classic City of Athens, Georgia, securing reliable and convenient transportation is key to a successful day, weekend trip, or business engagement. The Enterprise Rent-A-Car branch situated at 368 Oak St in the downtown area stands as a centrally located and well-regarded solution for a variety of rental needs. As both a dedicated Car rental agency and a specialized Van rental agency, this office serves the Athens-Clarke County community with a focus on comprehensive service and a customer-first approach.
A significant distinguishing feature of this particular branch is its identity as a women-owned business, a proud highlight for those in Georgia who value supporting diverse local enterprises. This commitment to local business is paired with a dedication to high-quality customer interaction, which is strongly reflected in positive customer reviews. One enthusiastic renter noted that the team "Did an exceptional job with handling my rental requirements," and that the staff were "attentive and responsive," leading them to feel like a "valued customer." This reputation for exceptional service and making customers feel appreciated is a major draw for the local community.
The branch also ensures a high degree of accessibility, not only through its prime location but also via its physical features, including a Wheelchair accessible entrance and Wheelchair accessible parking lot. Furthermore, Enterprise supports various payment methods, including Credit cards, Debit cards, and modern NFC mobile payments, ensuring a flexible and seamless transaction process for most Georgia customers. The availability of Active military discounts is another key highlight, reflecting the company’s commitment to providing value to service members and veterans in the region.
While the service is widely praised, customers planning a one-way trip should manage their expectations regarding the vehicle assigned, especially for budget-conscious reservations. One customer who utilized the popular one-way service to the Atlanta Airport noted that while the service was "Fast and decent," the assigned vehicle was a very basic, bare-bones model, despite a moderately high one-way fee. This serves as a helpful reminder to local renters that the vehicle class reserved guarantees size and type, but the specific model may be the most economical in that category. Regardless of the vehicle model, the fast service and clean car were still noted as positives.
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Conveniently located in downtown Athens, the Enterprise office on Oak Street is easily accessible for both city residents and those coming from the greater Athens area. Its location makes it particularly convenient for those associated with the University of Georgia or downtown businesses.
- Physical Address: The branch is located at 368 Oak St, Athens, GA 30601, USA. This central address is known as the "Downtown Athens" location.
- Typical Hours of Operation: The operating schedule is set up to serve the working population of Athens:
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
- After-Hours Returns: Enterprise generally provides an After-Hours Returns Available option for customers, allowing the vehicle to be dropped off when the office is closed. Customers must follow the local branch's specific instructions, as they remain responsible for the vehicle until an agent checks it in on the next business day.
- Physical Accessibility: The facility maintains a strong commitment to inclusion, offering a certified Wheelchair accessible entrance and a clearly marked Wheelchair accessible parking lot for easy access.
- Pick-Up Service: As a non-airport branch, Enterprise typically provides a free pick-up service for customers who need to be collected from a local residence, place of business, or repair shop. Customers should call the location directly to confirm the radius and arrange a pick-up time.
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As a premier local rental provider, this Enterprise branch offers a deep menu of services tailored to meet various Georgia-specific transportation demands, from economical daily driving to heavy-duty group travel.
- Diverse Vehicle Fleet: The location functions as a comprehensive Car rental agency and a Van rental agency, offering vehicles across numerous classes, including:
- Economy, Compact, Midsize, and Full-Size Sedans (e.g., Mitsubishi Mirage, Toyota Corolla, Chevrolet Malibu)
- A wide selection of SUVs, including Compact, Midsize, Standard, and Standard Elite models (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox)
- Minivans and Passenger Vans (for family vacations or accommodating large groups)
- Specialty Vehicles (often including various truck and luxury options, depending on local availability)
- Military Benefits: The branch proudly supports U.S. service members with Active military discounts. These often include a discount of at least 5% off base rates for Government Leisure Travel and potential waivers on underage driver fees for eligible members (usually ages 18-24) through partnerships like USAA. Military personnel should present their military ID to secure the best available rate.
- Flexible Payment Acceptance: This location accepts a variety of modern payment methods:
- Major Credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards with a major credit card logo (subject to local policies that may require proof of local residence, a credit check, and a deposit, especially for non-local renters)
- NFC mobile payments (such as Apple Pay or Google Pay) for final payment at the counter, reflecting modern transactional convenience.
- One-Way Rental Availability: The branch facilitates convenient one-way rentals, allowing Athens residents to travel to other Enterprise locations, such as the Atlanta Airport, without needing to return the vehicle to Oak Street.
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Several unique aspects make this Enterprise branch a standout choice for the local Georgia community.
- Identifies as Women-Owned: The designation as a women-owned business is a point of distinction, appealing to customers who prioritize supporting diverse local ownership and leadership.
- Exceptional Customer Service: Customer reviews highlight the "attentive and responsive" staff who make renters feel like a "valued customer," indicating a commitment to personalized, high-quality interactions.
- Inclusivity and Accessibility: The provision of a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that the location is welcoming and fully accessible to all members of the community.
- Modern Payment Options: Acceptance of NFC mobile payments at the counter reflects a move toward faster, contactless transactions, a convenient feature for the modern renter.
- Veteran and Military Support: The clear availability of Active military discounts is a key feature that provides tangible savings for local service members and veterans.
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For local reservations, arranging a pick-up, or clarifying the specific requirements for using a debit card at this non-airport location, customers should contact the Downtown Athens branch directly.
- Address: 368 Oak St, Athens, GA 30601, USA
- Phone (Local): (706) 546-8067
- Phone (Mobile/Primary): +1 706-546-8067
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The Enterprise Rent-A-Car branch on Oak Street is an excellent choice for Athens, Georgia, locals due to its exceptional customer service reputation, ethical business distinction, and accessibility features.
This location is especially worth choosing if:
- Exceptional Service is a Priority: If a friendly, attentive, and responsive staff who make you feel like a valued customer is your top requirement, the positive reviews for this team suggest they are a leading choice.
- You Require Flexible Payment: The acceptance of Debit cards (subject to verification requirements for non-airport locations) and the convenience of NFC mobile payments provide greater flexibility than many competing agencies.
- You are a Service Member or Veteran: The clear provision of Active military discounts ensures that eligible customers in the Georgia region can benefit from reduced rates and potential fee waivers.
- You Need Local Convenience: The centralized downtown location and the complimentary local pick-up service are significant advantages for Athens residents whose personal vehicle is being repaired or is otherwise unavailable.
A Key Consideration for Renters: Customers utilizing one-way services or booking at the lowest price point should anticipate receiving an economy-level vehicle, regardless of the one-way fee charged. The focus of the base booking is on meeting the functional requirements of the vehicle class. For customers requiring a vehicle with premium features, it is highly advisable to book a higher-level car class (such as a Premium or Luxury sedan, or a Standard Elite SUV) to ensure a more comfortable ride, particularly for longer trips, such as the common one-way journey from Athens to Atlanta.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
vancallpick uppayteamparkingmorningfeegasinsurance company
★ 5★ 4★ 3★ 2★ 1Fast and decent service. However I paid 150$ for a one way trip from Athens to Atlanta Airport and they gave me a Mitsubishi Mirage which was clean but the cheapest car ever (very bare bones). I was expecting a little nicer of a car. Other than that setvice etc., was good.
Jul 13, 2025 · c gEnterprise rent a car in Athens, Georgia. Did an exceptional job with handling my rental requirements? The people provided exceptional service. They were attentive and responsive. I felt like a valued customer.
Oct 07, 2025 · Beau JordanCar was wonderful and the driver assist tripped me out 😆 car will turn the wheel itself to stay in lane. Adam had me in and out heading to Florida in no time. Very professional and friendly staff, I definitely recommend using enterprise for your vacation vehicle needs. Oh yeah it was a Chevy Malibu that drives itself ✌️
Apr 28, 2025 · keith hodgesJust picked up my enterprise rental car, a 15 passenger van reserved 2 weeks in advance. Not only was the van we reserved not available, but we found some of the specifically requested features, removable seating, unavailable in the van they did set us up with. The icing on the cake is the additional $300 in hidden fees and charges that were not disclosed until we arrived to pick up the rental. After being asked directly several times during reservation, “is this the final price?”, we were assured the quoted price was the final price and all that was left was to come and pay for the rental. Not so.The van is nice but not what we were looking for, and we would have gone to another company if the actual, final price of the rental was the price quoted to us. I’ll be going elsewhere in the future.
Aug 01, 2025 · Collin CosbyTo whom it may make concern, I was very disappointed with this rental experience. I have used enterprise in the past 4 years and have always been very pleased. I understand that issues do arise, but I was very disappointed that I had to return a vehicle because it was unsafe to drive. And I was very disheartened that I still had to pay for that vehicle. Although I returned it and did not use it through the capacity of the rental agreement.I don't believe that enterprise.Is so money hungry that they would rent out vehicles that are unsafe and expect people to pay again. I have read it from enterprise for many years. I am very disappointed and this rental experience, and I believe that enterprise has the ability to rectifyThis issue i should not have had to pay for an unsafe vehicle that I returned because of that the issue. Thank you, and I hope that someone will readily respond and rectify this issue kind disregards long time loyal customer.
Jun 20, 2025 · Kaywill Will
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