Enterprise Rent-A-Car

- 1345 Park Brooke Cir SW, Marietta, GA 30008

For many Georgians, a reliable car is more than just a convenience – it's often a necessity for navigating our diverse landscape, from daily commutes in the bustling Atlanta metro area to weekend getaways in the North Georgia mountains. When your own vehicle is unavailable, or you need extra space for a special occasion, finding a trustworthy car rental service close to home is key. This article will provide a local's perspective on the Enterprise Rent-A-Car branch situated on Park Brooke Circle SW in Marietta, Georgia, shedding light on its offerings and the experiences that shape its reputation within our community.

Enterprise Rent-A-Car holds a prominent position in the car rental industry, recognized for its vast network of neighborhood branches. The Marietta branch at 1345 Park Brooke Cir SW aims to uphold this standard by providing accessible vehicle rental solutions for a variety of needs. Whether your car is in the shop after an unexpected incident, you're visiting family from out of town and need a temporary ride, or you're planning a vacation and require a larger vehicle, this local Enterprise branch strives to be a go-to resource. The branch emphasizes a customer-focused approach, with reviews frequently praising individual staff members for going "above & beyond" to ensure customer satisfaction. This focus on personalized service, even during busy periods, appears to be a hallmark of this specific location, making it a noteworthy option for residents of Marietta and surrounding areas.

The Enterprise Rent-A-Car branch is conveniently located at 1345 Park Brooke Cir SW, Marietta, GA 30008, USA. This address places it within easy reach for residents of Marietta, Smyrna, Austell, and other communities in Cobb County. Park Brooke Circle SW is situated off a more significant thoroughfare, making it relatively straightforward to access by car. For individuals whose own vehicles are out of commission, a key feature often offered by Enterprise, including neighborhood branches, is a complimentary customer pick-up service. This service is designed to transport renters from their home or office to the rental location, enhancing convenience. The positive customer feedback about "prompt service" suggests that this branch generally executes its pick-up service efficiently, a crucial detail for locals relying on this added convenience. Its neighborhood setting offers an advantage over distant airport rental counters, providing a more local and potentially less stressful pick-up experience.

• Comprehensive Vehicle Selection: Enterprise typically maintains a diverse fleet to cater to a wide array of customer needs. This generally includes economy and compact cars for fuel efficiency, various sizes of sedans (intermediate, full-size, premium), SUVs (standard, mid-size, full-size, luxury) for more space and versatility, minivans for family or group travel, and specialized vehicles like trucks or cargo vans for moving or larger hauls. This variety ensures that whether you need a simple commute vehicle or something more robust for a Georgia adventure, options are available.

• Flexible Rental Durations: The branch offers flexible rental periods, accommodating daily, weekly, and monthly rentals. This adaptability is crucial for locals facing different situations, from short-term needs while a car is being repaired to longer-term requirements for projects or extended travel plans.

• Customer Pick-Up Service: As highlighted by customer reviews, a significant service offered is the complimentary pick-up service. This means a staff member can often pick you up from a specified location (home or office) and bring you to the branch to complete your rental, adding a layer of convenience when you don't have immediate transportation.

• Optional Protection Products: Customers have the choice to purchase various protection products such as Damage Waiver (DW), Supplemental Liability Protection (SLP), and Roadside Assistance Protection (RAP). These options are designed to limit financial responsibility in case of damage, theft, or roadside emergencies.

• Additional Equipment Rentals: For added convenience, the branch typically offers optional equipment like GPS navigation systems, child safety seats (infant, toddler, booster), and ski racks, ensuring your rental is equipped for your specific journey.

• Refueling Options: Customers are usually provided with different options for refueling the vehicle, including prepaying for fuel at a competitive rate, having Enterprise refuel the vehicle upon return (with a service charge), or refilling the tank themselves before returning to avoid additional fees.

• Exceptional Staff Interaction: Customer reviews consistently point to outstanding service from individuals like David, who are praised for being "prompt," "professional," "cool and upbeat," and for making customers feel "welcomed & appreciated." This personalized, friendly approach, even during high-pressure situations (like the busy day before a holiday weekend), is a significant highlight.

• Problem-Solving Capabilities: The ability of staff members to "multitask & problem solve effortlessly, while handling multiple customers," as noted by a reviewer, demonstrates a strong operational capacity and dedication to overcoming challenges, ensuring a smoother experience even when issues arise.

• Personalized Recognition: The sentiment of "felt like returning a car to a friend" due to a staff member recognizing a returning customer underscores a level of personal engagement and "hometown service" that fosters loyalty and a positive community feel.

• Efficient and Professional Handling of Situations: Despite potential external stressors, such as a customer being "tense about a scheduling error made by his insurance company," the staff's ability to remain professional and upbeat indicates strong training and a commitment to customer de-escalation and satisfaction.

• Local and Convenient: Being a neighborhood branch, it offers the convenience of picking up a rental close to home or work, avoiding the often higher prices and logistical challenges associated with airport rental counters, making it highly suitable for local Georgian residents.

Address: 1345 Park Brooke Cir SW, Marietta, GA 30008, USA

Phone: (678) 202-8223

Mobile Phone: +1 678-202-8223

For the residents of Marietta and the wider Georgia region, the Enterprise Rent-A-Car branch on Park Brooke Circle SW stands out as a strong contender for your vehicle rental needs. While Enterprise as a brand is large, the customer testimonials for this specific location highlight a distinctly local, personalized touch. The consistent praise for staff members like David, who exemplify promptness, professionalism, and genuine care, transforms what could be a standard transaction into a welcoming and appreciated experience.

Whether you're dealing with an unexpected car repair, planning a family trip to the Georgia coast or mountains, or simply need a temporary vehicle for a specific event, this branch offers the convenience of a diverse fleet combined with a strong emphasis on customer satisfaction. The ease of access in a local neighborhood setting, coupled with a team that makes you "feel welcomed & appreciated," makes this Enterprise location a highly suitable and often preferred choice for Georgians seeking reliable and friendly car rental service right in their community. Their ability to handle busy periods with grace and problem-solve effectively further solidifies their position as a valuable local resource for all your car rental requirements.

Enterprise Rent-A-Car

1345 Park Brooke Cir SW, Marietta, GA 30008, USA