Enterprise Rent-A-Car

- 24600 Plymouth Rd, Redford Township, MI 48239

For residents throughout Michigan, having access to a dependable and convenient car rental service is often essential. Whether your daily commute is interrupted by unexpected car trouble, you're hosting out-of-state visitors, or you're planning a scenic road trip across our beautiful state, a reliable rental can make all the difference. In Redford Township, Michigan, Enterprise Rent-A-Car stands as a prominent option, known for its extensive fleet and commitment to customer service, aiming to provide solutions for all your temporary transportation needs.

This article aims to provide a clear, engaging, and informative overview of the Enterprise Rent-A-Car location at 24600 Plymouth Rd in Redford Township, MI. We'll delve into its location and accessibility, the diverse range of services offered, key features that highlight its value, and essential contact information. Our goal is to help local Michigan users understand why this particular branch could be a suitable choice for their next car rental experience.

Michigan's expansive and diverse landscape, from the vibrant urban centers like Detroit to the tranquil natural beauty of its state parks and Great Lakes shorelines, often necessitates the flexibility that only a personal vehicle can provide. While public transportation options are available in some areas, they may not always cater to every specific travel need or destination within our state. This is where a local car rental agency like Enterprise plays a vital role. For those in Redford Township and surrounding communities, having a conveniently located branch means easy access to a vehicle, whether it's for a quick errand, a business trip, or a family vacation.

Customer experiences at this particular Enterprise branch, like with any service, can be varied. One customer reported a frustrating experience involving being ignored by staff and ultimately canceling their reservation, highlighting the importance of initial engagement. However, another review speaks volumes about the positive side, praising "really good fast service" and singling out a "young man by the name of Aston" as a "real pro," "super helpful and nice," and "really the best." This mixed feedback indicates that while individual interactions can differ, the potential for exceptional service clearly exists at this location. It underscores the importance of a professional and attentive staff, which can significantly enhance a customer's rental experience.

Location and Accessibility

The Enterprise Rent-A-Car branch in Redford Township is strategically located to serve the needs of the local community and those passing through the area. You can find them at:

24600 Plymouth Rd, Redford Township, MI 48239, USA

This address places the branch directly on Plymouth Road, a well-known and busy east-west thoroughfare in Metro Detroit. Its location provides easy access from various parts of Redford Township, Dearborn, Livonia, and other surrounding communities. Plymouth Road itself connects to several major roads and highways, facilitating convenient travel to and from the rental office. For Michiganders needing a rental away from the hustle of airport counters, this neighborhood location offers a practical and often quicker alternative. Enterprise is also widely known for its complimentary pick-up service. This means if you're without a vehicle, you can typically call the Redford Township branch directly, and they may be able to pick you up from your home or office, making the start of your rental experience even more seamless. It is always recommended to call ahead to confirm the availability and details of this service.

Services Offered

Enterprise Rent-A-Car, as a global leader in vehicle rentals, offers a comprehensive suite of services designed to meet a wide array of customer demands. At the Redford Township location, you can expect the following standard offerings:

• Extensive Vehicle Fleet: Enterprise provides a vast selection of vehicles to suit nearly every need. This typically includes fuel-efficient economy and compact cars for solo travelers or small groups, mid-size and full-size sedans for general purpose travel, SUVs of various sizes (from compact to large, family-friendly models) for space and versatility, minivans (e.g., Chrysler Pacifica) for larger families or groups, and even pickup trucks and cargo vans under the Enterprise Truck Rental brand for moving or hauling tasks. They also offer luxury and exotic vehicles at select locations, often at major airport hubs.
• Short-Term and Long-Term Rentals: Whether you need a car for a single day, a weekend excursion, a week-long vacation, or an extended period due to vehicle repairs, business projects, or temporary relocation, Enterprise offers flexible rental durations.
• One-Way Rentals: For those planning to travel across Michigan or out of state, one-way rental options are usually available, allowing you to pick up a vehicle at this Redford Township location and drop it off at another participating Enterprise branch.
• Optional Add-Ons: To enhance your rental experience, you can typically opt for various additional features, such as GPS navigation systems, child safety seats (available for infants, toddlers, and boosters), and Supplemental Liability Protection (SLP) or Personal Accident Insurance (PAI) for added coverage.
• Fuel Options: Customers are generally offered choices for refueling, including prepaying for a full tank at a competitive rate, allowing Enterprise to refuel at a per-gallon rate plus a service fee, or returning the vehicle with a full tank yourself to avoid extra charges.
• Insurance Replacement Rentals: A significant portion of Enterprise's business focuses on providing replacement vehicles for customers whose personal cars are undergoing repairs due to accidents or mechanical issues. They often work directly with insurance companies to streamline this process.
• Corporate Accounts: Businesses in the Michigan area can establish corporate accounts with Enterprise for discounted rates, streamlined booking, and customized billing solutions for their employees' travel needs.

Features / Highlights

The Enterprise Rent-A-Car location in Redford Township offers several features and highlights that are particularly beneficial for Michigan locals:

• Convenient Neighborhood Location: Situated on Plymouth Road, this branch provides easy access for residents of Redford Township and surrounding communities, eliminating the need to travel to the often busier and more distant airport rental counters.
• Extensive and Reliable Fleet: Enterprise is renowned for maintaining a large and diverse fleet of vehicles, ensuring that customers can typically find a car that fits their specific needs, from fuel-efficient compacts to spacious SUVs and vans. Their commitment to clean and sanitized vehicles is part of their "Complete Clean Pledge."
• Complimentary Customer Pick-Up Service: This invaluable service allows Enterprise to pick you up from your home or office (within a reasonable distance), making the initial rental process incredibly convenient, especially if your own vehicle is unavailable.
• Strong Customer Service Potential: While individual experiences can vary, the positive review highlighting a "pro" and "super helpful" employee like Aston demonstrates the potential for excellent service that Enterprise aims to provide. Their "Standard of Care" emphasizes putting the customer first.
• Flexible Booking and Cancellation Policies: Enterprise generally offers flexibility with reservations, allowing for modifications or cancellations, which is beneficial for managing unpredictable schedules.

Contact Information

For reservations, inquiries about vehicle availability, or to arrange a complimentary pick-up service, you can reach Enterprise Rent-A-Car in Redford Township using the following details:

Address: 24600 Plymouth Rd, Redford Township, MI 48239, USA

Phone: (313) 592-8686

Mobile Phone: +1 313-592-8686

Conclusion: Why this place is suitable for locals

For Michigan residents, particularly those in Redford Township and the wider Metro Detroit area, Enterprise Rent-A-Car on Plymouth Road offers a highly suitable and reliable option for their car rental needs. Its strategic neighborhood location provides unparalleled convenience, saving locals the time and effort of traveling to an airport. The extensive fleet ensures that whether you need a compact car for daily errands, a spacious SUV for a family trip to a Michigan state park, or a larger vehicle for business, Enterprise likely has a solution.

While isolated instances of service issues can occur, the overarching positive feedback from many customers, highlighting quick service and helpful staff, speaks to the branch's potential for delivering a smooth and efficient rental experience. The invaluable complimentary pick-up service further solidifies its position as a go-to choice for locals. For a dependable, accessible, and customer-focused car rental experience right in the heart of Redford Township, Enterprise Rent-A-Car is a strong contender for Michiganders seeking flexible transportation solutions.

Enterprise Rent-A-Car

24600 Plymouth Rd, Redford Township, MI 48239, USA