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Carvel Car RentalCar Rental Near MeIllinoisLake CountyZionCar Rental in Sheridan RoadEnterprise Rent-A-Car
Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 3300 Sheridan Rd, Zion, IL 60099

Car rental agency, Van rental agency ★3.0

3300 Sheridan Rd, Zion, IL 60099, USA

3.0
It was a small crack in the windshield when I got it , and when I returned it, they said it wasn't there, so now I'm forced to replace the window. I should of took a picture of it but I wasn't thinking. It's my word against they word and I'm gone lose because I have no proof but on my paperwork it had on condition of the vehicle, Hood with dents from Hail. They made it seem like the Hail never touched the windshield just only the hood and top of the truck and it's impossible for Hail to crack a windshield but put dents on the hood. They had a Snow brush blocking the crack on the dashboard. They said corporate said they must have the snow brush on the dashboard because I had the rental since February to May. So they trying to cover their tracks and making me pay for damage that was already there when I returned the SUV. When I had them rewrites the crack was there then but they didn't say anything until I finally turned it in on my last rewrite. That's my ONLY problem I had with Enterprise. Other than that, the service was good. I just hate that I got played and got to pay for some already made damage. My advice to everyone, if it's a scratch, dent and etc on the car when you rent it, you better take a picture and make a video and document it with date and time of purchase and make sure the damage is stated in the contract or you'll end up paying for it like I got to pay because they lied saying it wasn't there when I got it but had a Snow brush blocking the crack where you couldn't see it. Since I can't prove it and they covering their tracks so they don't lose their job, I'm gone lose because I don't have proof because they tricked me with their kindness in the beginning and they gave me a big discount in the beginning to throw me off . I discovered the crack when I took the snow brush off the dashboard hiding the crack and I figured they already knew about it and I had like 3 rewrites and they never said anything about the crack until when I turned it in. Now I gotta pay for it. 😡 - FROZTBYTE GOD
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Enterprise Rent-A-Car Photos

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Enterprise Rent-A-Car Introduce

For individuals and families across the Illinois region, particularly those in the northern reaches of Lake County like Zion, maintaining seamless transportation is often a daily essential. Whether you're facing unexpected car repairs, planning a much-needed family vacation, managing business travel, or simply need a temporary vehicle for a special occasion, having access to a reliable car rental service is invaluable. This article aims to provide a clear, engaging, and informative overview of Enterprise Rent-A-Car in Zion, IL, a well-known name in the car rental industry, highlighting its services, accessibility, and why it can be a convenient choice for local users in Illinois.

Enterprise Rent-A-Car has built its brand on the concept of "home city" rentals, prioritizing the needs of customers who require a vehicle for everyday situations, not just airport travel. The Zion branch exemplifies this commitment, striving to offer a localized and customer-focused rental experience. In a community like Zion, where personal vehicles are often crucial for navigating work, school, and leisure activities, a local car rental agency plays a vital role in ensuring uninterrupted mobility. While experiences can vary, Enterprise aims to provide a practical solution for those seeking reliable transportation when their own vehicle is unavailable or insufficient for their needs.

Choosing a local Enterprise branch in Zion offers several compelling advantages for Illinois residents. It provides the freedom and flexibility to move at your own pace, whether you're commuting to a neighboring town, exploring the scenic Lake Michigan shoreline, or visiting family across the state. For those dealing with car accidents or mechanical breakdowns, the convenience of a nearby rental option can significantly reduce stress and disruption. This local office strives to be a trusted resource, understanding the unique transportation patterns and preferences of individuals living in or visiting the Zion area of Illinois.

Location and Accessibility

Enterprise Rent-A-Car in Zion is conveniently located at 3300 Sheridan Rd, Zion, IL 60099, USA. This strategic address places the branch on a major north-south arterial road, making it highly accessible for residents of Zion and surrounding communities in northern Lake County, such as Winthrop Harbor, Beach Park, and Wadsworth. Sheridan Road (IL-137 and US-173 in different segments) provides direct routes to and from various residential and commercial areas, ensuring straightforward navigation to the rental office.

The branch's location is also advantageous due to its proximity to other local businesses and services, including auto collision shops and dealerships, which often refer customers for rental vehicles during repairs. For those coming from further afield within Illinois, major routes like US-41 and I-94 are within a reasonable driving distance, connecting Zion to larger population centers like Chicago and Milwaukee. This makes the Enterprise Zion location a practical choice for both local, short-term rentals and those needing a vehicle for longer journeys.

A significant accessibility highlight of Enterprise is its renowned "We'll Pick You Up" service (subject to availability and certain restrictions). This service can be incredibly beneficial for customers in Zion who are without a vehicle and need transport to the rental office. By arranging a pick-up, locals can avoid the complexities of public transportation or the cost of a ride-share to reach the branch. While Zion does have limited public transit options via Pace bus services, Enterprise's pick-up service often provides a more direct and convenient solution for many, especially those dealing with vehicle downtime.

Services Offered

Enterprise Rent-A-Car in Zion provides a comprehensive array of services designed to meet diverse customer demands. These typically include:

  • Flexible Rental Durations: Options for daily, weekly, or monthly rentals, catering to short trips, extended stays, or long-term vehicle replacement needs.
  • Extensive Vehicle Fleet: A wide selection of vehicles, including fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, and various SUVs (small, mid-size, and large) for families or those requiring more space. Minivans and passenger vans are also available for larger groups, and specialty vehicles like pickup trucks and cargo vans may be offered for specific utility needs.
  • One-Way Rentals: The convenience of picking up a vehicle at the Zion location and returning it to another Enterprise branch, ideal for relocations or travel between different Illinois cities.
  • The "We'll Pick You Up" Service: Enterprise's signature service (where available), allowing customers within a certain radius to be picked up from their home, workplace, or auto repair shop and brought to the rental office.
  • Insurance Replacement Rentals: Specializing in rentals for customers whose personal vehicles are undergoing repairs due to accidents, often working directly with insurance companies and auto body shops.
  • Corporate and Business Programs: Tailored rental solutions for businesses, featuring negotiated rates, dedicated account management, and simplified booking processes for frequent corporate travelers.
  • Damage Waiver and Protection Products: Various optional coverage plans, such as Loss Damage Waiver (LDW) and Personal Effects Coverage (PEC), to help reduce or eliminate a renter's financial responsibility for damage to the rental vehicle or personal belongings.
  • Optional Equipment: Availability of extras like GPS navigation systems and child safety seats (infant, toddler, booster) to enhance safety and convenience during the rental period.
  • Enterprise Plus Loyalty Program: A free rewards program that allows members to earn points on rentals, leading to free rental days, and offers expedited service.

Features / Highlights

Enterprise Rent-A-Car in Zion offers several features and highlights that enhance its suitability for local customers:

  • Strong Customer Service Focus: Enterprise is known for its emphasis on a positive customer experience, with staff often trained to provide friendly, professional, and efficient service. Many customers praise the staff for their helpfulness and clear explanations of rental agreements.
  • Exceptional Pick-Up Service: For many in Zion, the "We'll Pick You Up" service is a game-changer, eliminating the logistical challenge of getting to the rental office when their own car is unavailable, such as after an accident.
  • Partnerships with Local Businesses: The Zion branch often works closely with local auto body shops and dealerships, simplifying the process for insurance replacement rentals and ensuring a smoother transition for customers.
  • Variety of Vehicle Types: The extensive range of vehicles available means that whether you need a compact car for solo travel or a large SUV for a family outing to Illinois Beach State Park, the Zion location is equipped to meet diverse needs.
  • Transparency in Billing: While individual experiences can vary, many customers appreciate clear explanations of paperwork and billing, aiming for transparency in rental costs.
  • Roadside Assistance: Standard 24/7 roadside assistance provides peace of mind, ensuring support in the unlikely event of a mechanical issue during the rental period.

Contact Information

For those in the Illinois area looking to utilize the services of Enterprise Rent-A-Car in Zion, here is the direct contact information:

  • Address: 3300 Sheridan Rd, Zion, IL 60099, USA
  • Phone: (847) 731-6464
  • Mobile Phone: +1 847-731-6464

It is always recommended to contact the branch directly or visit their official website for the most current operating hours, specific vehicle availability, and detailed rental policies, especially if you plan to use the pick-up service or have specific vehicle requirements.

Conclusion: Why This Place is Suitable for Locals

For residents throughout the Illinois region, particularly those in Zion and the surrounding communities of Lake County, Enterprise Rent-A-Car at 3300 Sheridan Rd offers a highly suitable and often preferred solution for car rental needs. Its convenient location on a main road ensures easy access, making it a practical choice for quick pick-ups and returns without significant travel inconvenience.

The defining advantage of this Enterprise branch for locals is its dedicated "home city" focus, which shines through in its services. The highly praised "We'll Pick You Up" service is a standout feature, proving invaluable for individuals whose vehicles are out of commission due to accidents or repairs. This level of personalized convenience significantly reduces stress and logistical challenges for local users, making it a truly community-oriented service.

While some customer experiences, as seen in feedback regarding pre-existing vehicle damage, highlight the importance of thorough vehicle inspection at pick-up (a universally good practice for any rental), the overall sentiment often points to strong customer service, efficient processes, and a willingness to assist. The broad selection of vehicles ensures that whether you need a compact car for daily errands, a spacious SUV for family trips to the North Point Marina, or a comfortable sedan for business, Enterprise in Zion can likely accommodate. For Illinois residents, Enterprise Rent-A-Car in Zion is more than just a place to rent a car; it's a reliable local partner that helps maintain mobility and flexibility in their everyday lives.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

3300 Sheridan Rd, Zion, IL 60099, USA

Enterprise Rent-A-Car Reviews

An average rating of ★3.8 from 122 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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