Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors navigating the vastness of the Lone Star State, having dependable and accessible transportation is non-negotiable. Enterprise Rent-A-Car stands as a global leader in the mobility sector, and the Houston branch located at 1035 Silber Rd is dedicated to providing that vital service with a local, personalized touch. This particular location serves as a critical hub for customers needing a rental for various reasons, from essential vehicle replacement after an accident to a comfortable SUV for a family road trip across Texas.
As professional content writers, we aim to deliver a clear, engaging, and fact-based overview of what makes this Enterprise Rent-A-Car branch a preferred choice for the Texas community. Our focus is on detailing the practical advantages and high-quality customer experience that set this location apart in the busy Houston metropolitan area. The commitment to a “Standard of Care”—emphasizing well-maintained, clean vehicles and exceptional customer service—is evident in the positive feedback from real customers. For instance, customers consistently praise the professional and attentive staff, highlighting stress-free rental experiences and the patience shown in explaining vehicle features, confirming the branch's dedication to service excellence.
In a city as sprawling as Houston, a convenient neighborhood location is a significant asset. This Enterprise branch provides a much-needed alternative to the high-volume airport counters, focusing instead on efficiency and a tailored experience for local users. Whether you're commuting to the Energy Corridor, exploring the vibrant culinary scene, or starting a drive toward Galveston or Dallas, having a reliable car rental from a trusted, easily-accessible spot ensures your plans stay on track. This Enterprise Rent-A-Car location is truly positioned to be your go-to source for reliable car hire in the western Houston area.
The Enterprise Rent-A-Car branch is strategically situated in a highly accessible commercial district of Houston, making it convenient for residents of Spring Branch, Memorial City, and surrounding areas.
Our primary location is:
1035 Silber Rd, Houston, TX 77055, USA
This address positions the agency near major Houston arteries like I-10 (Katy Freeway) and the 610 Loop, ensuring a quick and easy connection to most parts of the city. The central location is ideal for customers utilizing insurance-related replacement rentals, as it's often close to local dealerships and auto repair shops. Furthermore, the branch is dedicated to ensuring accessibility for all customers. Key physical features supporting this commitment include:
- Wheelchair accessible entrance: Providing smooth and unhindered entry into the rental office.
- Wheelchair accessible parking lot: Ensuring convenient and designated parking spaces for customers with mobility needs.
Operating hours typically span Monday through Friday from 7:30 AM to 6:00 PM and Saturday mornings from 9:00 AM to 12:00 PM, though customers are advised to verify the latest schedule directly with the branch, particularly around holidays. This non-airport location is specifically designed for quick, neighborhood-focused transactions, minimizing the wait times often associated with larger rental facilities.
The Enterprise Rent-A-Car location at 1035 Silber Rd provides a robust suite of services, consistent with the brand's reputation for comprehensive mobility solutions.
- Extensive Vehicle Fleet: Offering a wide variety of current and well-maintained vehicles, including fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, standard and full-size SUVs for family travel or off-road excursions, minivans, and pickup trucks, catering to virtually any personal or light commercial need in Texas.
- Insurance Replacement: Specializing in rentals for customers whose personal vehicles are being repaired, including direct billing options to most major insurance companies, providing a seamless transition into a temporary vehicle.
- Corporate and Government Travel Programs: Providing specific contracted rates and dedicated services for business travelers and official government and military personnel.
- One-Way Rentals: The Enterprise network often supports the ability to pick up a vehicle at this Houston location and drop it off at a different Enterprise branch, whether elsewhere in Texas or across the country (fees and availability may vary).
- Optional Coverage Products: Offering various protection plans, such as Damage Waiver (DW) and Supplemental Liability Protection (SLP), to provide renters with options to limit their financial responsibility during the rental period.
- Vehicle Enhancements: Availability of optional equipment for rent, including GPS navigation systems (helpful for those unfamiliar with Texas roads) and child safety seats.
- After Hours Service: This location typically provides an after-hours drop-off service, allowing customers to return vehicles outside of standard operating times using a designated drop box, adding a layer of convenience.
Choosing this Enterprise branch means taking advantage of several key features and corporate highlights that enhance the overall rental value and experience for the Texas traveler.
- Active Military Discounts: A significant highlight is the provision of discounts and special rates for active duty military members, veterans, and government personnel as part of their Government Leisure Travel program, which can include a percentage off base rates. This commitment to serving those who serve is a core value.
- Exceptional Customer Service: Backed by the brand's commitment to personalized service, the Silber Road staff strives to exceed expectations, as reflected in customer reviews praising the professional, attentive, and informative agents.
- Payment Flexibility: The location accepts a variety of payment methods, including major credit cards, debit cards (subject to specific rental requirements), and modern NFC mobile payments, providing convenience at the counter.
- Focus on Cleanliness and Safety: Adherence to a high “Standard of Care” includes the Complete Clean Pledge, ensuring all rental vehicles are thoroughly cleaned and maintained according to stringent safety and operational guidelines, providing peace of mind on the road.
- Enterprise Plus® Loyalty Program: Customers can enroll in the complimentary loyalty program to earn points for free rental days and access quicker service and other member-exclusive benefits.
To check vehicle availability, inquire about specific discounts, or manage an existing reservation, please use the following contact details for the Enterprise Rent-A-Car location on Silber Road.
Address:1035 Silber Rd, Houston, TX 77055, USA
Phone:(713) 956-9533
Mobile Phone:+1 713-956-9533
Type:Car rental agency
For Houston residents and those traveling within Texas, choosing the Enterprise Rent-A-Car branch at 1035 Silber Rd is a choice for reliability, convenience, and value. This location successfully combines the resources and fleet size of a major national brand with the highly personalized customer service characteristic of a local neighborhood agency.
The primary reason to choose this branch is the consistently high level of service and professionalism. As noted in customer feedback, the staff often goes "above and beyond" to ensure a smooth, stress-free process, whether you are a first-time renter or a corporate client. This human element is critical when dealing with the complexities of car rental, especially during stressful periods like post-accident replacement.
Furthermore, the practical benefits make a strong case. The availability of dedicated discounts for active military and veterans, combined with the comprehensive accessibility features like a wheelchair accessible entrance and parking, demonstrates a commitment to serving all segments of the Texas community. The ability to accept modern payment options, including NFC mobile payments, streamlines the transaction process, getting you out of the office and onto the highway faster.
Ultimately, the 1035 Silber Rd Enterprise branch offers peace of mind—you get a well-maintained vehicle, backed by a global network, all delivered with attentive, local Houston service. For your next trip or replacement rental, this location provides the quality, care, and convenience Texans rely on.
Enterprise Rent-A-Car Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1035 Silber Rd, Houston, TX 77055, USA
Enterprise Rent-A-Car Reviews
pick upcallinsurancemorningemployeedrivingmanagerfees
★ 5★ 4★ 3★ 2★ 1John at the Enterprise inside Helfman Jeep made my rental experience smooth and stress-free. He was professional, attentive, and went above and beyond to ensure everything was clear and convenient. Excellent customer service—I’d definitely rent with his help again!
Oct 03, 2025 · Antoinette B.My enterprise agent was so nice and informative. He was really patient with me explaining all the gadgets in my rental. It was AWESOME!
Jun 11, 2025 · Angela FinkenbinerI rented a car from this location in October after my vehicle was hit by a neighbor. During the rental process, I was explicitly asked if I wanted any additional insurance. My response was a clear NO. I signed an invoice for approximately $200 and directly asked the employee on duty what the charge was for. He assured me it was a temporary deposit to cover potential damages to the car. Trusting his explanation, I proceeded without issue.Fast forward a month: I noticed an unexpected charge of over $400 on my credit card. After investigating, I discovered that the employee had added insurance to my rental without my consent. I acknowledge that I made the mistake of trusting his word and not scrutinizing the rental agreement—but that does not excuse this blatant misrepresentation.For the past two weeks, I have called this business daily. I’ve spoken to three different customer service representatives, each of whom assured me that someone would call me back to resolve this issue. Not once have I received a call back. When I attempt to reach the store directly, no one ever answers the phone.This business is operating with dishonest practices and atrocious customer service. They took advantage of my trust and have refused to make any effort to rectify their mistake. At this point, I expect a full refund of the unauthorized charges and an apology for this ordeal.Until this issue is resolved, I will continue to share my experience. Do yourself a favor and avoid this place entirely. Their lack of integrity and accountability is appalling.
Dec 11, 2024 · Morella TapiaVery bad customer service. Maserati reserved me a car with the Enterprise for 5 days. I paid 164$ including 50$ deposit and 20$ a day for coverage insurance for 5 days. I did go the same day and returned the car. However no one was at the office. Staff just leave the 1 room office for times and you cannot find them. So I just dropped off the key. Since then I have been trying to call them and figure out what happened and when do I get a refund for the extra days I paid, however I cannot ever get anyone over the phone. I called about 4-5 times over 2 days and never picked up. Pick up the service please.
Sep 14, 2020 · Aryan KhaliliFor the past 2 weeks Ive been traveling back and forth to East Texas and the customer service I received was the best. I delt with 3 different people and all 3 gave the best service. I truly appreciate all this group did for me.
Mar 29, 2024 · Leigh Nall
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