Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Introduce
For those of us living in or visiting North Carolina, especially in the growing city of Kannapolis, having access to reliable and customer-focused transportation is essential. Whether your personal vehicle is undergoing maintenance, you're planning a special road trip, or you simply need a temporary set of wheels, finding a car rental service that prioritizes your needs is key. In Kannapolis, Enterprise Rent-A-Car at 1802 S Cannon Blvd stands out as a go-to choice for many locals, offering a blend of diverse vehicle options and a strong commitment to customer satisfaction. This article will provide an in-depth look at what makes this Enterprise location a highly recommended option for your car rental needs in North Carolina.
The Enterprise Rent-A-Car branch in Kannapolis is conveniently located at 1802 S Cannon Blvd, Kannapolis, NC 28083, USA. This address places it along a major thoroughfare, South Cannon Boulevard (US-29), ensuring excellent accessibility for residents throughout Kannapolis and the broader Cabarrus County area, including nearby Concord, China Grove, and Salisbury. Its strategic placement means that whether you're coming from home, work, or another local point of interest, reaching the branch is straightforward. Furthermore, Enterprise is well-known for its "Pick-Up Service," where they can arrange to collect you from a local address and bring you to their rental office, a valuable convenience for those without immediate transportation. This local and accessible presence makes Enterprise a practical solution for North Carolinians needing a seamless transition into a rental vehicle.
Enterprise Rent-A-Car is globally recognized for its comprehensive fleet and diverse services, and the Kannapolis branch upholds this reputation, aiming to meet a wide range of customer needs.
- Extensive Vehicle Selection: They offer a broad array of vehicle classes, including fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, and spacious SUVs (from crossover to full-size).
- Specialty Vehicles: For those looking for something beyond the everyday, this location may offer luxury vehicles, including convertibles like the Mustang, as highlighted by customer experiences.
- Minivans and Passenger Vans: Ideal for larger families, group outings, or accommodating more passengers for events or travel, with passenger vans typically seating up to 15 people.
- Pickup Trucks: Available for utility needs such as moving or hauling, though specific towing policies should be confirmed directly with the branch.
- Long-Term Rentals: Solutions for extended rental needs, whether your personal car is in the shop for weeks or months, or for temporary work assignments, often with flexible terms and competitive rates.
- One-Way Rentals: The flexibility to pick up a vehicle in Kannapolis and return it to another Enterprise location, which is convenient for cross-state travel or relocations.
- Refueling Options: Customers typically have choices on how to handle fuel, including prepaying for fuel, having Enterprise refill it, or refilling it themselves before return.
- Additional Driver Options: Policies allow for spouses or domestic partners to be added as authorized drivers at no extra charge, with other additional drivers incurring a daily fee.
- Damage Waiver (DW) and Extended Protection (EP): Optional coverages are offered to reduce or waive financial responsibility for damage or loss to the rental vehicle, providing peace of mind.
The Enterprise Rent-A-Car in Kannapolis consistently receives high marks for several key features, though one recurring complaint offers a point for customers to consider.
- Outstanding Customer Service: This is a consistent highlight in customer reviews. The staff, including individuals like Craig, are repeatedly praised for their dedication, helpfulness, and willingness to "go above and beyond." Customers report feeling genuinely cared for, a stark contrast to less positive experiences at other rental companies.
- Personalized Vehicle Orientation: As noted by a customer who rented a convertible Mustang, the rental agent took the time to explain the car's features in detail, demonstrating a commitment to ensuring the customer's comfort and understanding of the vehicle.
- Responsive and Attentive Staff: The team is commended for actively caring about their customers, addressing needs, and providing a level of service that leaves a lasting positive impression. This proactive engagement makes a significant difference in the rental experience.
- Diverse Fleet for Varied Needs: The ability to rent everything from standard sedans to specialized vehicles like convertible Mustangs demonstrates a well-rounded fleet designed to cater to both practical and recreational needs.
- Commitment to Customer Satisfaction: While an isolated issue with car cleanliness and odor was mentioned, the overall sentiment points towards a company and staff who are committed to making things right and ensuring customer happiness.
- Reliable Go-To Option: Many customers consider Enterprise their "GO-TO" for rentals, underscoring a consistent positive experience that builds trust and loyalty over time.
For your car rental needs or any inquiries, here is the contact information for Enterprise Rent-A-Car in Kannapolis:
Address: 1802 S Cannon Blvd, Kannapolis, NC 28083, USA
Phone: (704) 788-9300
Mobile Phone: +1 704-788-9300
For North Carolina locals, particularly those in the Kannapolis and surrounding areas, Enterprise Rent-A-Car at 1802 S Cannon Blvd stands out as a highly suitable and often preferred choice for car rentals. Its convenient location on a main road, coupled with Enterprise's renowned pick-up service, ensures accessibility even when your own vehicle is unavailable. What truly resonates with our local community is the consistently praised, exceptional customer service. The staff's willingness to go above and beyond, provide detailed vehicle explanations, and genuinely care for customer needs transforms a routine rental into a pleasant experience. While it's always wise for customers to inspect any rental vehicle upon pickup and communicate any immediate concerns, the overall dedication to service and the diverse fleet options make this Enterprise location a reliable and highly recommended partner for all your short-term or long-term transportation requirements right here in North Carolina.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1802 S Cannon Blvd, Kannapolis, NC 28083, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Enterprise is my GO-TO for rentals!! I rented a convertible Mustang for 5 days. The rental agent took time to point out the features, such as how to put the top down, heated seats, steering options, gear shift, etc. It was night and day compared to Avis. THAT was the worst rental experience EVER. Don't go there, stick with Enterprise! Their staff actually CARES about their customers!!
Jan 30, 2025 · Molly RThe overall customer experience with Craig was amazing! It has been a very long time that I have been impressed with a level of service. He went above and beyond to make sure all of my needs were met!Only complaint was the smell of the car, the company tried to mask the smell of marijuana being smoked in the car.
Jan 18, 2025 · suzanne suberI went through price line to reserve a convertible from enterprise 3 weeks before needing it. The kannapolis location when I called to confirm it would be a convertible availible on site for my pickup. They replied they could not garrentee a convertible due to high demand. I told them I had requested 3 wks earlier. They asked if anything esle would do. I let them know if it was not a convertible then I did not need it. Called back day before different guy same story. They even acting as though they did not want to attempt to get what I had reserved. I had an iternary in hand listing a convertible. My thoughts are bad management to not make sure they would have my reservation ready. Went through the Charlotte Douglas Airport location which from get govern nice and helpful. Confirmed I would have a convertible at pickup. Much further to drive but worth the trip to have much better customer service. Kannapolis location on a scale 0-10 =0 they did not even try.
Jul 04, 2025 · dpkaan1I booked a rental on 4/16 for 6/28-7/05. I booked it advance because I knew this was a busy week. When we was 5 mins away to pick up the rental, we recieved a call stating they let someone who drove to their location extend their rental and that they no longer had a van availible for me, he told me to cancel and call another location. But no one had a van. I called support number and have been completely ran aroung for the last 24 hours. And today i called support again and was told if another location has availibilty i would have to pay the differance. Enterprise you need to do better!!
Jun 29, 2025 · Alisha RileyI am writing this review to share my extremely negative experience with Enterprise Rent-a-car of Kannapolis. My interaction with them regarding their rental was marked by untrustworthy and dishonest practices.Specifically, They tried charging me with a repair that was already existing upon receiving the rental. For example, I took pictures of the vehicle before entering. This resulted in nullifying me on any claim they tried to push for any repairs.Furthermore, The company said they'll do an investigation and somehow I was still found liable until I sent them the photos. This led me to think. If they didn't have the photos beforehand or nobody noticed it, that means the company's incompetent or charging people the same thing over and over again.Due to these experiences, I cannot in good conscience recommend Enterprise Rent-a-Car to anyone. This makes them an untrustworthy business to engage with. I would strongly advise others to seek services elsewhere.Thank you for taking your time out reading this and best of luck.
May 04, 2025 · Joe Russo
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