Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Introduce
When it comes to securing reliable transportation in the heart of Virginia's Isle of Wight County, local users consistently turn to trusted national brands that offer local convenience. Enterprise Rent-A-Car in Smithfield, located right on S Church Street, serves as a crucial hub for residents needing everything from a quick replacement vehicle to a spacious van for a family trip through Hampton Roads. This location is more than just a typical agency; it is a dedicated local business committed to meeting the diverse mobility needs of the community, all while operating under the established service standards of a global leader in vehicle rental.
This particular branch is notably identified as being women-owned, a detail that resonates with many local customers looking to support diverse and community-focused enterprises. Specializing in both car and van rentals, the team here understands the unique demands of the Virginia area, whether that involves coastal travel to the Eastern Shore, or inland trips toward Richmond. They pride themselves on managing a fleet that is clean, well-maintained, and ready for immediate use, helping to ensure that your rental experience is smooth and hassle-free from the moment you reserve your vehicle. Whether you are traveling for business, vacation, or managing an insurance replacement, the Smithfield team aims to provide the exceptional, friendly service that Enterprise is known for.
The fleet at this location is carefully curated to offer a variety of classes, ensuring that patrons can find the perfect fit for their specific journey, from fuel-efficient compact cars ideal for navigating downtown Norfolk to comfortable SUVs perfect for a scenic drive along the James River. While the vast majority of customer experiences are positive—highlighting quick service and excellent vehicles like the Pathfinders available—the commitment to customer satisfaction means addressing the logistical challenges inherent in the industry, like occasional high-demand periods that necessitate advance reservations and clear communication. The local team’s dedication is to minimize such issues and maximize customer convenience.
The Enterprise Rent-A-Car branch in Smithfield, Virginia, is conveniently positioned to serve not only the immediate town but also the wider Isle of Wight County and the entire Western Hampton Roads region. Situated at a highly accessible location, this branch makes picking up and dropping off your rental vehicle simple and straightforward for local residents.
The exact physical address for the facility is:
930 S Church St, Smithfield, VA 23430, USA
The location on South Church Street is strategically placed near major thoroughfares, allowing for quick access whether you are commuting from nearby Suffolk, driving over from Newport News, or coming from deeper within the county. For customers with specific needs, accessibility is a priority. The facility provides a wheelchair accessible entrance and designated wheelchair accessible parking lot, ensuring ease of access for all patrons. Furthermore, understanding the challenges faced by many local renters whose personal vehicles are being repaired, this Enterprise location offers a valuable Pick-Up Service during regular business hours, a feature that brings the convenience of the agency directly to your home or repair shop. It is essential to note the operating hours for this service and for general transactions: the branch is open Monday through Friday from 8:00 AM to 1:00 PM, and again from 2:00 PM to 5:30 PM, but is closed on Saturday and Sunday, and does not offer after-hours returns. Planning your rental around these times is key to a smooth experience.
The Smithfield Enterprise branch provides a robust array of services and vehicle classes tailored to diverse transportation requirements for the Virginia traveler.
- Wide Vehicle Selection: Offering everything from economical compact cars (like a Nissan Versa or similar) for daily commutes to full-size sedans (such as a Chevrolet Malibu) for long-distance comfort.
- Specialty Vehicle Rentals: Providing a variety of SUVs (including Nissan Rogue and larger models), pickup trucks (like the Toyota Tacoma), and various van options (Minivans, 12-passenger, and 15-passenger vans) for group travel or heavier hauling needs.
- Van and Commercial Rentals: Dedicated van rental services for both passenger and cargo transport, accommodating family outings, group excursions, or local business logistics.
- Insurance and Accident Replacement Rentals: Working directly with insurance companies and local body shops to provide timely replacement vehicles when a customer's personal car is in for service or repair.
- Local Customer Pick-Up: Offering a complimentary pick-up service from homes or offices during business hours, a highly-valued convenience for local customers who are temporarily without a vehicle.
- Flexible Payment Options: Acceptance of major credit cards, debit cards, and modern NFC mobile payments for streamlined transactions at the counter.
What elevates the Enterprise experience in Smithfield are the added features and commitments that directly benefit the local Virginia user base. These highlights underscore the branch’s commitment to service and community.
- Active Military and Government Discounts: Honoring those who serve, the branch offers special rates and a 5% discount off base rates for active-duty military and government personnel for leisure travel, a vital feature in the military-centric Hampton Roads area.
- Recognized Women-Owned Business: Operating as a locally identified women-owned business, demonstrating a commitment to supporting business diversity within the Smithfield community.
- Accessibility Focus: Ensuring a welcoming experience for all customers with a wheelchair accessible entrance and designated accessible parking.
- Flexible Payment Methods: Accepting a variety of payment types, including credit cards, debit cards (subject to policy verification), and NFC mobile payments for enhanced customer convenience.
- Commitment to Cleanliness and Maintenance: Providing clean, reliable, and up-to-date vehicles that are regularly serviced to ensure passenger safety and comfort on Virginia's roads.
For reservations, inquiries about the fleet, or details regarding the complimentary pick-up service at the Smithfield location, please use the following contact information. Note the specific operating days and hours for this neighborhood branch to ensure your travel plans are managed efficiently.
Address: 930 S Church St, Smithfield, VA 23430, USA
Phone: (757) 357-9711
Mobile Phone: +1 757-357-9711
Operating Hours: Monday – Friday: 8:00 AM - 1:00 PM and 2:00 PM - 5:30 PM. The branch is closed on Saturday and Sunday. After-hours returns are not available at this location.
Choosing Enterprise Rent-A-Car in Smithfield, VA, is a decision to prioritize the powerful combination of a nationally recognized brand's fleet and infrastructure with the personalized service of a local, women-owned business. What truly makes this location worth choosing for local Virginians is the dedication to accommodating all customer needs, which is evident in their accessible entrance and their active military discount, a major benefit for the numerous service members in the region.
While the car rental industry occasionally faces challenges—particularly during high-demand periods that can lead to unforeseen issues with reservations—the core value here lies in the staff's commitment to finding solutions. Customers who experience smooth, quick service with friendly staff and an 'awesome car,' as one reviewer noted, are benefiting from the team's professional dedication. For the best possible experience, it is strongly recommended that customers in the Virginia area book their rental well in advance, especially for specialty vehicles like vans or SUVs, and confirm all details with the local branch directly before their scheduled pick-up time. This proactive approach ensures you benefit fully from the branch’s wide selection and customer-first policies, making your travel across Virginia as convenient and reliable as possible.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
930 S Church St, Smithfield, VA 23430, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Rented a car from them pick up and drop off went so smooth and quick thank you guys they are so nice I got the pathfinder and it was an awesome car had everything thank you guys so much pictures below of outside didn’t get inside pictures smiley face to cover my daughter she didn’t want to be seen in the photos lol will rent from them again
Sep 08, 2025 · Maria BlanchardAbsolutely terrible. Made a reservation 10 days in advance through normal 3rd party booking app, like anybody else does to be able to attend a family event out of town.... when I arrive to pickup the vehicle, no vehicle is available at all at 10am and the front desk associate says multiple attempts had been made throughout the week to try and contact me. Which is impossible because all my information under the booking is correct from email, phone, etc. Which isn't the point. 10 day in advance reservation, and isn't able to supply a vehicle.
Jul 11, 2025 · danny pierceRental agent was very courteous and professional. The car I rented was very clean. The only issue I could see that may be of concern, is the facility located in Smithfield Va doesn’t have a lot of vehicles. If by chance a lot of people rent a vehicle on the same day there may not be enough cars.
May 13, 2025 · Dolton MarshallThis was my first experience renting a car and it couldn’t have been smoother. Josh was kind and very knowledgeable. The car I rented was clean and drove smoothly. I received calls periodically to update my roadside assistance coverage and to let me know updates they received from my insurance company. 10/10 would recommend!
Jan 07, 2025 · Kaira JThis is the best damn service I’ve had from ANY rental car place and for years I did work as a traveling leasing agent. Josh is amazing. There was one other gentleman but I only dealt with him once so I can’t remember his name but this location is spot on. They reach out when they say they are. Josh always made sure I understood the policy and what everything meant before initialing/signing the contract. We’re probably not going to rent from anywhere else, even if this location is out of the way. The customer service they give is way too good to chance it with another rental car company.
Jan 20, 2025 · Frankie L
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