Enterprise Rent-A-Car

- 190 S Dupont Hwy, New Castle, DE 19720

For residents across Delaware, navigating daily life and planning adventures often calls for reliable and accessible transportation. Whether your primary vehicle is in the shop, you're welcoming out-of-state visitors, or simply need a different type of car for a special occasion, having a trustworthy car rental service nearby is incredibly convenient. In New Castle, Enterprise Rent-A-Car at 190 S Dupont Hwy stands out as a consistently chosen option for many locals, known for its extensive fleet and commitment to customer service.

Enterprise Rent-A-Car has long been a household name in the car rental industry, lauded for its customer-focused approach and broad network of neighborhood locations. The New Castle branch on S Dupont Hwy embodies this philosophy, striving to make the car rental process as simple and efficient as possible for our Delaware community. They understand that when you need a rental, you want a quick, smooth experience that gets you on the road without unnecessary delays. This local branch aims to deliver just that, ensuring that from reservation to return, your transportation needs are met with professionalism and ease.

The Enterprise Rent-A-Car location in New Castle, Delaware, is ideally situated at 190 S Dupont Hwy, New Castle, DE 19720, USA. This address places it directly on a major thoroughfare, South Dupont Highway (US 13), making it incredibly easy to reach from various points in New Castle and surrounding areas. Whether you're coming from Wilmington, Bear, Delaware City, or even parts of northern Maryland, the branch's prominent location ensures simple navigation and quick access.

Its placement on a main highway means that once you pick up your vehicle, you can swiftly merge onto routes leading to I-95, the Delaware Memorial Bridge, or other key arteries for travel throughout the state and beyond. This accessibility is a significant advantage for locals, saving valuable time that might otherwise be spent navigating complex side streets or less direct routes. For both planned trips and last-minute needs, the 190 S Dupont Hwy location offers a convenient and efficient starting point for your journey.

Services Offered:

• Extensive Vehicle Selection: Enterprise boasts a diverse fleet ranging from economical compact cars for city driving and fuel efficiency, to comfortable mid-size and full-size sedans for family trips, and spacious SUVs and minivans for larger groups or more cargo space. They often have a selection of trucks and specialty vehicles available as well, depending on the local inventory.

• Flexible Rental Periods: Customers can choose from daily, weekly, or monthly rental options, providing flexibility whether you need a car for a quick errand, a weekend getaway, or an extended period due to vehicle repairs or business travel.

• One-Way Rentals: The convenience of picking up your rental at the New Castle branch and returning it to another Enterprise location, which is ideal for long-distance travel or relocation needs.

• Damage Waiver (DW) and Protection Products: Enterprise offers various optional protection plans, including Damage Waiver, Extended Protection, Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), designed to provide peace of mind and limit financial responsibility in case of unforeseen circumstances.

• Additional Driver Options: Policies allow for authorized additional drivers, such as spouses or domestic partners, typically without an extra charge, provided they meet the standard age and licensing requirements.

• Refueling Options: Customers have choices for how to handle fuel, including prepaying for a full tank, having Enterprise refuel the car upon return (with a service charge), or refilling it yourself before returning to avoid extra fees.

• Online Reservation and Management: Easy-to-use online platforms allow for quick reservations, modifications, and even online check-in to expedite the pick-up process.

• Pick-Up Service: While this specific location does not offer after-hours drop-off, Enterprise is widely known for its "We'll Pick You Up" service, where they can arrange to pick you up from a nearby location and bring you to the rental office, enhancing convenience.

Features / Highlights:

• Efficiency and Speed: Many customers praise this location for its quick and seamless process from start to finish. Reviews highlight how fast it is to pick up a pre-reserved vehicle, often within 10 minutes, allowing renters to get on their way promptly.

• Professional and Personable Staff: The staff at this branch consistently receive high marks for being professional, polite, and personable, making the rental experience enjoyable and stress-free. As one customer noted, the young man behind the counter was "super professional, very personable and polite."

• Transparent Walkthrough Process: Upon pick-up, the staff typically conducts a thorough walk-through of the vehicle, noting any existing damage. This transparency helps alleviate concerns upon return, as long as all existing issues are documented.

• Reliable Confirmations: Customers appreciate receiving confirmation calls the day before pick-up, ensuring their reservation is in order and providing peace of mind.

• Post-Return Confirmation: Even with after-hours drop-offs via key slot (where applicable, although the official policy states no after-hours drop service for this specific branch, customer reviews mention dropping keys in a slot), the branch often follows up with a call to confirm the return, showcasing attention to detail.

• Customer-Oriented Problem Solving: While vehicle availability and condition can sometimes be concerns across all rental companies, the branch strives to address issues. One customer noted that even with pre-existing scratches, the walk-around ensured no issues upon drop-off, highlighting their procedural integrity.

• Enterprise Plus Loyalty Program: Free to join, this program allows frequent renters to earn points for every dollar spent on qualifying rentals, redeemable for free rental days. Members can also achieve elite statuses (Silver, Gold, Platinum) with benefits like bonus points and complimentary upgrades.

Contact Information:

Address: 190 S Dupont Hwy, New Castle, DE 19720, USA

Phone: (302) 323-0850

Mobile Phone: +1 302-323-0850

For residents of Delaware, particularly those in and around New Castle, Enterprise Rent-A-Car at 190 S Dupont Hwy offers a highly suitable and reliable option for all your car rental needs. Its strategic location on a major highway ensures easy access, minimizing hassle for pick-ups and drop-offs. The consistent feedback praising the efficiency of the process and the professionalism of the staff underscores their commitment to a positive customer experience. Whether you require a temporary replacement vehicle, a comfortable ride for a family trip, or a spacious option for moving, Enterprise provides a wide selection of well-maintained cars. By choosing this local branch, you benefit from the convenience and support of a global brand delivered with the friendly, efficient service that locals appreciate, making your journey seamless and stress-free.

Enterprise Rent-A-Car

190 S Dupont Hwy, New Castle, DE 19720, USA