Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Virginia, particularly those in the dynamic city of Chesapeake and the broader Hampton Roads area, reliable transportation is often a daily necessity. Whether your own car is undergoing maintenance, you're planning a family trip, or you simply need a temporary vehicle for a special occasion, having a trustworthy car rental service nearby is incredibly beneficial. In this guide, we're spotlighting a highly-regarded local branch of a well-known name in the industry: Enterprise Rent-A-Car, located at 1301 S Military Hwy in Chesapeake, VA. This particular location consistently receives positive feedback for its exceptional customer service and smooth rental process, making it a favorite among locals.
Car rental services play a vital role in ensuring mobility and flexibility for our community here in Virginia. Imagine your vehicle unexpectedly breaks down, leaving you in a bind for your daily commute or essential errands. Or perhaps you're organizing a road trip to Virginia's historic sites or beautiful natural parks, and you need a more spacious or fuel-efficient vehicle than your own. For those with visiting family or friends, an extra rental car can significantly simplify transportation and sightseeing. Enterprise Rent-A-Car, especially this Chesapeake branch, has built a reputation for understanding and meeting these diverse "home city" rental needs, providing a seamless and stress-free experience for a variety of situations that arise for us Virginians. Their commitment to accessibility and customer care makes them a go-to choice for many.
The Enterprise Rent-A-Car branch at 1301 S Military Hwy, Chesapeake, VA 23320, USA, boasts an excellent and highly accessible location for residents throughout Chesapeake and surrounding areas. South Military Highway is a major commercial artery, well-known to locals, making it straightforward to find and reach. Its central position in Chesapeake ensures easy access from various residential communities, business districts, and even neighboring cities like Norfolk and Virginia Beach.
The accessibility of this particular branch is a significant advantage. It's often conveniently located near auto repair shops, making it an ideal spot for those needing a replacement vehicle while their personal car is being serviced. Its proximity to major roadways means that customers can quickly get on their way after picking up their rental, minimizing travel time and maximizing convenience. This strategic location contributes significantly to the branch's reputation for providing a hassle-free rental experience for the local community, ensuring that your journey to pick up or return your vehicle is as smooth as possible.
Enterprise Rent-A-Car offers a comprehensive suite of services designed to meet a wide array of transportation needs for our local community. At the 1301 S Military Hwy location, you can typically expect the following:
- Flexible Rental Options: They provide rentals for various durations, including daily, weekly, and monthly options, catering to both short-term emergency needs and longer-term temporary vehicle solutions.
- Diverse Vehicle Fleet: Customers have access to a wide selection of vehicles, ranging from fuel-efficient economy cars perfect for city commutes, to comfortable sedans, spacious SUVs ideal for families and road trips, minivans for larger groups, and sometimes specialized vehicles like pickup trucks for hauling needs.
- Insurance Replacement Rentals: This branch frequently assists customers whose vehicles are undergoing repairs after an accident or breakdown, often working directly with various insurance providers to facilitate a smooth replacement process.
- Local Pick-Up Service: Enterprise is well-known for its "We'll Pick You Up" service, where a representative can pick up customers from their home or a nearby repair shop and bring them to the rental branch. This added convenience is invaluable for those without immediate transportation. (It is always recommended to confirm availability and service area for this feature.)
- One-Way Rentals: For those planning a trip that concludes in a different city or state, one-way rental options offer flexibility and convenience.
- Enterprise Plus Loyalty Program: Frequent renters can benefit from the Enterprise Plus program, which offers perks like earning points for free rental days and expedited service.
- Protection Plans and Add-ons: They offer various protection plans (like Collision Damage Waiver) and optional add-ons such as GPS navigation systems and child safety seats to enhance the safety and convenience of your rental.
This Enterprise Rent-A-Car location is consistently highlighted by customers for several exceptional features that contribute to its high recommendations:
- Outstanding Customer Service and Professionalism: Reviewers consistently praise the staff for being "very courteous and helpful," "professional," and "really nice people." Specific mentions of employees like Aniyah/Aaliyah, the manager, and Cameron, highlight their dedication to creating a positive and welcoming environment, even under stressful circumstances (like travel stress). This human touch is a significant differentiator.
- Seamless and Efficient Rental Process: Customers frequently describe the entire process, from check-out to return, as "seamless" and "very professional." This efficiency is crucial for those needing a quick and hassle-free rental.
- Helpful and Knowledgeable Staff: Employees go beyond basic transactions, offering helpful suggestions (like vehicle selection advice from Marvin at another location, or Cameron showing bigger cars for next time) and assisting with complex situations (like insurance switch-overs mentioned in reviews for other Enterprise branches, indicative of general Enterprise practice). They are willing to engage, share stories, and make the experience enjoyable.
- Personalized Attention: The ability of staff to assist walk-in customers at the "last minute" and engage in friendly conversation, demonstrating genuine care, creates a highly personalized and positive experience.
- Emphasis on Insurance Protection: The recommendation from a satisfied customer to "highly recommend reserving at this location and adding their insurance protection plan!" indicates that the staff effectively communicates the value of their protection options, contributing to customer peace of mind.
- Well-Maintained and Clean Vehicles: While not explicitly detailed in the provided reviews, the overall positive experience implies that vehicles are in good condition, as a clean and reliable car is fundamental to a "great experience."
For all your car rental needs or to make a reservation, you can easily reach the Enterprise Rent-A-Car branch at this Chesapeake location:
Address: 1301 S Military Hwy, Chesapeake, VA 23320, USA
Phone: (757) 420-7700
Mobile Phone: +1 757-420-7700
For locals in Virginia, especially those residing in Chesapeake and the surrounding Hampton Roads area, Enterprise Rent-A-Car at 1301 S Military Hwy emerges as an exceptionally suitable choice for all their car rental needs. Its prime and easily accessible location on a major highway ensures that reaching the branch is convenient, saving valuable time for busy individuals and families.
However, what truly distinguishes this Enterprise branch, and why it garners such high recommendations from its customers, is its consistently outstanding customer service. The staff's professionalism, courtesy, helpfulness, and genuine friendliness—as highlighted by numerous positive interactions with employees like Aniyah/Aaliyah and Cameron—create a remarkably positive and seamless rental experience from start to finish. For those moments when you need a reliable vehicle, whether it's an unexpected car repair, a planned family outing, or a quick business trip, knowing there's a local car rental service that prioritizes your comfort and convenience is invaluable. This Chesapeake Enterprise location goes beyond simply providing a car; it offers a supportive and efficient service that truly makes a difference, solidifying its reputation as a top choice for Virginians.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1301 S Military Hwy, Chesapeake, VA 23320, USA
Enterprise Rent-A-Car Reviews
pick upcallofficeemployeescleanvandealershipgentlemaninsurance companypeople
★ 5★ 4★ 3★ 2★ 1Process was seamless and the employees were very courteous and helpful. I believe I primarily dealt with a young lady named either Aniyah or Aaliyah (can't remember). She was very professional and helpful. Definitely would recommend this location for anyone needing a rental vehicle.
Jul 11, 2025 · Jacob BilberryWalked in at the last minute and was assisted by 2 really nice people. Enjoyed laughing & sharing stories with the girl. My apologies for my rudeness from travel stress to the manager. He was extremely helpful. At the return, I was greeted by 2 more really friendly guys. Cameron was nice enough to show me 2 bigger cars for next time. He's just so nice, really made my day! This location is very professional. I had a great experience from check out to return. I highly recommend reserving at this location and adding their insurance protection plan! They rent out fast. I do not recommend the Mazda CX90 for 6 people.
Apr 21, 2025 · Kara LamMy insurance placed me in a rental set for this location on Sunday evening. When I went to call Monday afternoon (even though I was supposed to receive a call within an hour of the reservation placed and I understand it wouldn't be Sunday but I figured within a few hours of being open but ok) they informed it couldn't be this location it had to be a location closer to the repair shop for my car. I got transfered over there and then they told me the reservation was in for this location and there's no reason it couldn't be here. I chose here because it was closer to my house. I then got transfered back to this location where the same lady who transfered me out then said it would be ready by 930am Tuesday. I showed up around 1230 Tuesday to pick it up and the guy working said he didnt have anything. He couldn't care less. Blamed the other location for sending it back here. Also said he tried to call the same morning but didnt know when he tried. I didnt have missed call at all. I even tried to call before I ubered here and no one could answer the phone after 10 minutes of hold. The guy working just couldn't be bothered at all. He did offer a van and I mentioned I was concerned on the price because I know a van is more expensive than the car I was going to pick up. Since then he's given woman 2 free upgrades to make it work for them. One he even called back to give her the upgrade after she left while i sit in the lobby. I asked if the other location had a vehicle today so he text the other manager.....couldn't be bothered to call. So I called and had to watch the manager from the other location call him and sort it out. His tone changed making it seem like he tried his best but went right back to not having a care when he got off the phone. This Representative from enterprise has pretty much ruined any chance to use this location. The gentleman at the other location actually apologized for the mix up, he sending someone to come get me, and he's making it work to get me in a vehicle today. The other guy is a great example of customer service and the guy working here has a lot to learn
Jun 24, 2025 · Tyler StoneGreat customer service. , and reliability. My car was ready and very clean on day of pickup. My car rental was exactly what I requested. I will certainly rent from Enterprise again.
Jul 08, 2025 · Jerry LandI'll start by saying Gunner was incredibly helpful and super nice. Took the time to be attentive and listened to issues I was having. He was possibly the most helpful person I have found at Enterprise. I had issues with getting a suitable rental from two other Enterprise locations in Va Beach. Leaving me without a vehicle for about 5 days. You can see those reviews on the Princess Anne Courthouse location and Lynnhaven location... However, Gunner made it happen. Cleaned up the mess I was having and got me into a car. Even though this location is further from me than the others- As long as Gunner is there in the future I'll be coming back to this location in the future.
May 14, 2025 · Mike Dragon
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