Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Introduce
For residents across Illinois, particularly those in the vibrant and bustling city of Chicago, reliable transportation is often key to managing daily life, facilitating business operations, or enjoying leisurely travel. When a personal vehicle is unavailable or an additional car is needed, car rental services become invaluable. Enterprise Rent-A-Car, a globally recognized leader in the car rental industry, offers a conveniently located branch on S Morgan St in Chicago, providing a comprehensive solution for diverse transportation needs for local Illinois users.
Enterprise Rent-A-Car on S Morgan St is dedicated to serving the Chicago community with a strong emphasis on customer satisfaction and efficiency. This branch is part of Enterprise's extensive network, known for its commitment to providing clean, well-maintained vehicles and exceptional service. They cater to a wide range of customers, from individuals needing a temporary replacement vehicle while theirs is in the shop to businesses requiring fleet solutions, and families planning weekend getaways. The focus is on making the rental process as seamless as possible, with friendly and professional staff ready to assist customers in finding the perfect vehicle for their specific requirements. Their reputation for a non-pushy approach to extra services, such as insurance or toll passes, further enhances the customer experience.
Enterprise Rent-A-Car is centrally located at 318 S Morgan St, Chicago, IL 60607, USA. This address places the branch in the heart of Chicago's West Loop neighborhood, a rapidly developing area known for its vibrant culinary scene, commercial spaces, and excellent connectivity.
The S Morgan St location boasts superb accessibility for residents throughout Chicago and the wider Illinois region. It is exceptionally well-connected by public transportation, with several CTA 'L' train stations within easy walking distance. The Morgan station on the Green and Pink Lines is very close by, providing direct access to the Loop, other parts of downtown, and various neighborhoods. Additionally, numerous CTA bus routes serve the West Loop area, ensuring convenient public transit options. For those driving, the branch is strategically located near major expressways, including the Kennedy Expressway (I-90/94) and the Eisenhower Expressway (I-290), which provide straightforward routes from the northern, western, and southern suburbs of Illinois. This central and highly accessible location makes it an ideal pick-up and drop-off point for both urban dwellers and suburban commuters in need of a rental vehicle.
Diverse Vehicle Fleet: Enterprise on S Morgan St offers a wide selection of vehicles to meet various personal and business needs. This includes fuel-efficient economy and compact cars (e.g., Kia Rio, Nissan Versa) ideal for city driving, mid-size and full-size sedans (e.g., Nissan Rogue, Toyota Camry) for everyday use, and a range of SUVs (e.g., Nissan Rogue, Ford Edge) for families or those needing more space. Depending on availability, customers may also find minivans, pickup trucks, or specialty vehicles, catering to diverse travel requirements across Illinois.
Flexible Rental Periods: Customers can rent vehicles for short durations, such as daily or weekly, which provides great flexibility for temporary transportation needs, weekend trips, or extended assignments.
Online Reservations and Expedited Pick-up: Enterprise provides a user-friendly online platform for booking reservations, allowing customers to easily plan their rental in advance. Many locations, including this one, also offer expedited services designed to make the pick-up process quick and efficient.
Additional Driver Options: Renters can add additional authorized drivers to their rental agreement. The renter's spouse or domestic partner meeting age and license requirements are often authorized drivers at no extra charge. Other additional drivers typically incur a daily fee, unless specific contractual conditions apply.
Refueling Options: Customers have choices for refueling the rental vehicle. They can prepay for fuel at the time of rental, allow Enterprise to refuel upon return (with a service charge), or refill the tank themselves before returning the vehicle.
Damage Waiver (DW) and Protection Options: Enterprise offers a Damage Waiver (DW) at an additional daily charge, which waives or reduces the renter's responsibility for loss or damage to the rental vehicle. Other protection options like Personal Effects Coverage (PEC) and Roadside Assistance Protection (RAP) may also be available for purchase.
Cross Border Travel: Most vehicles rented from this US location can be driven throughout the US and Canada. However, certain vehicle classes, such as Exotics or Large Passenger/Cargo Vans, may have restrictions. Vehicles rented in the US cannot be driven into Mexico.
Exceptional Customer Service: A consistent highlight from customer reviews is the friendly, professional, and efficient service provided by the staff at this location. This dedication to customer satisfaction makes for a pleasant and stress-free rental experience.
Clean and Well-Maintained Vehicles: Customers frequently report receiving clean and well-maintained cars, ensuring a comfortable and reliable journey, which is crucial for both short errands and longer travels across Illinois.
Non-Pushy Sales Approach: Reviewers appreciate that the staff is not aggressive in pushing additional insurance or toll passes, allowing customers to make informed decisions without feeling pressured.
Convenient West Loop Location: The branch's central Chicago location, with excellent access to public transportation and major expressways, makes it highly convenient for a broad base of Illinois residents.
Fast and Efficient Pick-up: The process from initial contact to picking up the car is described as super fast and efficient, minimizing wait times and getting customers on their way promptly.
Reliable for Various Needs: The branch is suitable for diverse rental needs, from personal travel to business trips, providing dependable vehicles for Easter weekend travel to Wisconsin, as one review highlights, demonstrating its versatility for Illinois drivers.
Address: 318 S Morgan St, Chicago, IL 60607, USA
Phone: (312) 432-9780
Mobile Phone: +1 312-432-9780
For Illinois residents, particularly those in Chicago and its surrounding areas, Enterprise Rent-A-Car on S Morgan St stands out as a highly suitable and reliable choice for their car rental needs. Its prime location in the accessible West Loop neighborhood offers unparalleled convenience, whether you're commuting from a suburban home, relying on public transport within the city, or simply seeking a hassle-free pick-up point.
Locals often need a rental for varied reasons: a temporary vehicle while their car is being repaired, extra space for a family outing, a comfortable ride for a business trip, or an easy way to explore other parts of Illinois. This Enterprise branch excels in meeting these needs by offering a diverse fleet of clean and reliable vehicles. The consistently praised professional, efficient, and friendly staff contribute significantly to a positive customer experience, ensuring smooth transactions and helpful assistance without unnecessary pressure. This commitment to excellent service, combined with the convenience of its location and the quality of its vehicles, makes Enterprise Rent-A-Car on S Morgan St an ideal and trusted partner for any Illinois resident in search of a dependable and customer-friendly car rental solution.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
318 S Morgan St, Chicago, IL 60607, USA
Enterprise Rent-A-Car Reviews
phonetruckmanagementinsurance companypeopleemployeemangerbranchesshort staffedjob
★ 5★ 4★ 3★ 2★ 1Excellent service from the moment the gentleman called me on my rental. Next day pick was super fast and the customer service was amazing efficent and professional
Jul 02, 2025 · Ricardo LaraRented a Nissan Rogue for Easter weekend travel to Wisconsin and it couldn’t have been smoother. Friendly service, clean car, and they were not pushy about adding insurance or a toll pass. Will definitely rent from here again.
Apr 22, 2025 · Paul Richard BrandtI had an absolutely outstanding experience with Enterprise Rent-A-Car, and it was all thanks to Ben! From start to finish, his customer service was second to none. He was incredibly responsive, answering all my questions quickly and making sure the rental process was seamless.What really set Ben apart was the extra effort he put in to ensure I got the exact vehicle I needed. When the location didn’t have the car I was looking for, he went above and beyond to arrange for one to be brought in from another branch. That level of dedication and customer care is rare these days, and it truly made all the difference.Ben’s professionalism, friendliness, and commitment to making sure I had the best experience possible were remarkable. He turned what could have been a routine car rental into a truly exceptional experience.10 out of 10—would highly recommend Enterprise Rent-A-Car, especially if you get the chance to work with Ben! Thanks again for the fantastic service!
Feb 13, 2025 · Nathan BinkleyMy experience at this Enterprise location was great! I made the reservation on a Thursday afternoon and picked up the car for a 1-day rental Saturday afternoon during the summer. It was quick and easy to check in and pick up our vehicle; this was largely made possible by Ben, who was enthusiastic and friendly. He even gave us recommendations for our visit to Naperville (@Ben, if you're reading this, the riverwalk was great -- thank you!).
Jun 22, 2025 · Kristen SOur experience with Enterprise was the best part of an otherwise stressful time needing a rental car because our personal vehicle had been hit. Ben deserves all the praise for his high level of customer service - he was prompt, always good-natured, and professional, as he helped us navigate our ever-changing situation and a lengthy 3-week rental.
Jun 25, 2025 · Rachael P
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