Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome, Texans! Whether you're a long-time resident of San Antonio or just passing through, finding reliable transportation can be key to making the most of your time in our vibrant city. When it comes to car rental, one name stands out for its widespread presence and commitment to serving local communities: Enterprise Rent-A-Car. This article will provide a comprehensive overview of the Enterprise Rent-A-Car location at 236 S WW White Rd, San Antonio, TX, designed to help you, our fellow Texans, understand what makes this a practical option for your car rental needs.
Enterprise Rent-A-Car has built a reputation for providing convenient and accessible rental solutions for a variety of situations. From needing a temporary replacement vehicle after an unfortunate incident to simply needing an extra set of wheels for a weekend trip, car rental services offer flexibility that public transportation or ride-sharing might not always provide. For residents of San Antonio and the surrounding areas, having a local branch that understands the unique needs of our community is invaluable. This particular Enterprise location aims to be a valuable resource for locals seeking short-term or long-term vehicle solutions.
Location and Accessibility
The Enterprise Rent-A-Car branch we're focusing on is conveniently situated at 236 S WW White Rd, San Antonio, TX 78219, USA. This address places it within a well-trafficked area of San Antonio, making it relatively accessible for many residents. South WW White Road is a significant thoroughfare, connecting various neighborhoods and providing straightforward access to major highways.
For those living on the East Side of San Antonio, or in areas like Pecan Valley, Highland Hills, or even further out towards Converse, this location offers a nearby option without needing to navigate the heavier traffic of downtown or other more central districts. Its proximity to residential areas makes it a practical choice for individuals who need to pick up a vehicle close to home or work. While exact public transport routes can vary, the location's presence on a main road often means it's served by local bus routes, providing an alternative for those without immediate vehicle access to get to the branch. Always check with VIA Metropolitan Transit for the most current bus schedules and routes if you plan to use public transportation to reach the branch. Its placement outside of the immediate city center may also mean easier ingress and egress, saving you time during your pick-up and drop-off.
Services Offered
- Standard Car Rentals: A wide selection of vehicles ranging from economy cars for fuel efficiency to full-size sedans for comfort.
- SUV Rentals: Options for families or those needing more space and versatility for Texas adventures.
- Truck Rentals: Various sizes of pickup trucks available for moving, hauling, or other utility needs.
- Van Rentals: Passenger vans for group travel and cargo vans for larger hauls.
- Long-Term Rentals: Flexible options for extended rental periods, often appealing to those with temporary vehicle needs or business travel.
- Insurance Replacement Rentals: Assistance for customers needing a rental vehicle while their own car is being repaired due to an accident, often working directly with insurance companies.
- One-Way Rentals: The possibility to pick up a car at this location and drop it off at another Enterprise branch, convenient for cross-state travel within Texas or beyond.
Features / Highlights
- Diverse Fleet: Enterprise typically offers a broad range of vehicle types, aiming to meet various customer needs, from budget-friendly compacts to premium SUVs.
- Customer Service Focus: While individual experiences can vary, Enterprise generally emphasizes customer service, aiming to provide a smooth rental process.
- Local Presence: Being a local branch, it serves the immediate San Antonio community, potentially offering more personalized service than larger, more centralized hubs.
- Online Reservation System: Customers can conveniently book their vehicles online, allowing for planning and pre-selection of vehicle types.
- Loyalty Program: Enterprise offers a loyalty program (Enterprise Plus) that allows frequent renters to earn points for free rental days and upgrades.
- Pick-up Service: Enterprise is well-known for its "We'll Pick You Up" service, where they will pick up customers from their home or office (within a reasonable distance) to bring them to the rental branch. It is advisable to confirm this service directly with the branch.
Contact Information
Address: 236 S WW White Rd, San Antonio, TX 78219, USA
Phone: (210) 359-6524
Mobile Phone: +1 210-359-6524
It is always recommended to call ahead, especially if you have specific requirements or are inquiring about vehicle availability. Phone contact is also crucial for confirming services like the pick-up option or discussing any specific needs you might have.
Conclusion: Why this place is suitable for locals
For residents of San Antonio, the Enterprise Rent-A-Car branch at 236 S WW White Rd offers a practical and accessible solution for various car rental needs. Its strategic location on South WW White Road makes it a convenient choice for those living in the eastern and southeastern parts of the city, reducing travel time to pick up a vehicle.
One of the primary reasons this location is suitable for locals is its ability to cater to everyday situations. Whether your primary vehicle is in the shop, you need a larger car for a family outing to the Texas Hill Country, or you're hosting out-of-town guests and need an extra set of wheels, Enterprise provides the flexibility. The range of vehicles available, from economical sedans for daily commutes to SUVs for weekend adventures, means there's likely a car to fit your specific requirements.
Furthermore, the emphasis on local service, a hallmark of Enterprise, suggests a potential for more personalized attention compared to airport-based rental agencies that primarily serve travelers. While individual experiences can vary, a local branch often has a better understanding of the community's needs and can respond accordingly. The ability to call and speak directly with staff at a specific branch, rather than a centralized call center, can be a significant advantage when coordinating pick-ups, extensions, or addressing any concerns.
In summary, for Texans in San Antonio looking for a dependable and conveniently located car rental service, Enterprise Rent-A-Car at 236 S WW White Rd presents a solid option. Its comprehensive range of services, coupled with its accessibility, makes it a valuable resource for navigating our great state, whether for business, pleasure, or everyday necessities. Remember to plan ahead, especially during peak seasons, to ensure the best availability for your desired vehicle.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
236 S WW White Rd, San Antonio, TX 78219, USA
Enterprise Rent-A-Car Reviews
callinsuranceinformationSUVpickupmanagermoneyjobsystemmorning
★ 5★ 4★ 3★ 2★ 1After experiencing a horrible car accident which our rental was totaled I reached out to this location (closest to the hospital I was admitted) trying to get. Replacement vehicle Saturday Morning before they closed. I was assured by Cedrick he would be getting us a replacement that day.Never received a phone call back and when I called the second time was told by him the situation would be taken care of.Not a return call was given and no replacement car obviously. Discharging on Sunday and have no vehicle to drive home two hours away.I get businesses are busy but integrity is commonly a missing piece of today’s society in the workplace. If you reassure an existing customer something will be handled, then do it. At least make an effort and return a call if it was not able to be done.Very disappointing customer service.
Mar 23, 2025 · Carin SparksNow it seems they have hidden my review. This is outrageous but typical. Editing to see if it appears again...Marisa,You have completely missed the point.IT was a serious hassle to get a nasty vehicle but the big deal is the manager at the location me three times she DOES NOT KNOW now to remove state taxes from the bill and now six days later still waiting for a receipt. Called corporate two days ago and they promised to address the situation but still NO receipt.This is pitifulAVOID THIS LOCATION AT ALL COST!Have picked up cars from this location at least six times over the past year and Enterprise Cooperate has set this place up for failure.Always understaffed so no point in making a reservation with a pick-up "time". I understand a few minutes difference but the last time I picked up car told I would need to wait AT LEAST AN HOUR. When I asked the employee if she was serious I got a nice smile and told, "yep, there are six people in front of you."Fortunately they had a car that nobody else wanted (ugly Red KIA Soul that was filthy, had a cracked windshield and 1/2 tank of fuel) so got out of there in less than 30 minutes.Really crazy is that during the trip it started raining and the wipers were so bad that I had to pull over. The positive was it gave me a chance to get a rag and knock off the muck that had built up on the inside of the windshield from the last smoker who last rented the car.Like me, do yourself a favor and find another location or use another rental agency.AVOID THIS LOCATION AT ALL COST!So an hour ago I get a response from Enterprise to my post."Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your contact information, rental information and the details. Thank you. – Marisa"Hello, Marisa (not sure why I am saying hello to a BOT but trying to be polite)I stayed on hold for hours trying to reach the rental location. Used the link you shared and started chat. The robot on chat directed me to contact a number which I called. That nice person told me that she would enter my concerns into the system and that I "should hear a response soon". Not sure what that means but pointing me to a random website does NOT solve my problem. You have my contact information via the reservation so can easily call, email or text me if you really want to help.This is not aging well
Mar 11, 2025 · NunyebizznessI had the best experience with Mr. Chad L. He went above and beyond to make sure my rental process was smooth and easy. As busy as he was I watched him go above and beyond to make sure he made every customer was acknowledged and helped. The exceptional customer experience is one of the best I've ever had. Enterprise has such a gem with him thank you soo much sir I truly appreciated the way you went above and beyond. Mr.Cedrick also went above and beyond as well he was very nice.
Mar 22, 2025 · Destiny WarrenI’ll start by address my associate that helped me Chad. He was awesome streamlined the best vehicle that fit my needs. He was very knowledgeable and helpful from the beginning and again upon return. Thanks Chad you’re a great asset to the team and company.
May 20, 2025 · Jason BigsbyGave it a 1 because there is no negative numbers. Enterprise customer fo more than 20 years, vanpools and leisure. This location is the WORST I’ve ever experienced. Made a reservation and was being provided the pickup service. Walked over a mile to the agreed upon pickup location and waited an hour. Driver should have arrived around the same time I did. Called the location and was told that the driver arrived and I wasn’t there, so he returned to the office. Never called or messaged me to ask my location, just returned. Was told they will send him back out, so waited again for 30 minutes and no driver. Called again to get a status, and this time was told they didn’t have a driver to pick me up, and to take an Uber. PATHETIC. Not sure how the manager at this location keeps the position, but corporate needs to take a hard look at this operation. THE WORST EVER.Natalie replied and provided a generic website for me to provide further details. Website was useless. I am happy to provide more details and will gladly do so. You have my information on file and can contact me directly at any time. I’m standing by for your call and will be happy to discuss this further.
Apr 23, 2025 · Albert Stimmell
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