Enterprise Rent-A-Car

- 20400 SW Teton Ave, Tualatin, OR 97062

For residents and visitors in Tualatin, Oregon, and the wider Portland metropolitan area, having access to reliable and convenient car rental services is often a necessity. Whether your personal vehicle is in the shop, you're planning a weekend getaway to the Oregon Coast or mountains, or you simply need extra space for a family trip, Enterprise Rent-A-Car is a prominent name in the industry. Their branch located at 20400 SW Teton Ave in Tualatin aims to serve the local community, offering a range of vehicles and the convenience that comes with a global brand.

Enterprise is well-known for its extensive network of "neighborhood" locations, focusing on bringing rental cars closer to where people live and work, rather than just at airports. The Tualatin branch embodies this approach, striving to provide a practical solution for various transportation needs within the community. While global brands often offer consistent service, individual branch experiences can vary. This article will delve into what you can expect from the Tualatin Enterprise location, drawing upon general service offerings and available customer feedback to provide a balanced perspective for local users.

The Enterprise Rent-A-Car branch in Tualatin, Oregon, is situated at 20400 SW Teton Ave, Tualatin, OR 97062, USA. This location is positioned within an accessible area of Tualatin, making it convenient for residents of Tualatin itself, as well as those in neighboring communities such as Sherwood, Lake Oswego, and parts of Southwest Portland. SW Teton Avenue offers good connectivity to major roadways, including SW Nyberg Street and SW Tualatin-Sherwood Road, which in turn connect to Interstate 5, a primary north-south artery in Oregon.

The proximity to I-5 means that the branch is relatively easy to reach for customers traveling from wider areas of the Portland metro region. While precise public transportation routes to this specific address might require checking local TriMet schedules, Enterprise often provides a complimentary pick-up service from local homes or offices during business hours (subject to distance and availability). This service is a significant advantage for customers who are without their own transportation to get to the rental office, reinforcing its suitability for local residents needing a temporary vehicle.

The Enterprise Rent-A-Car in Tualatin, like other Enterprise locations, generally offers a comprehensive suite of car rental services designed to meet diverse customer requirements. These commonly include:

• Flexible Rental Durations: Customers can typically rent vehicles for various periods, including daily, weekly, or monthly rentals, catering to short-term needs, vacation plans, or longer-term temporary vehicle solutions.
• Extensive Vehicle Fleet: A wide range of vehicle classes is usually available. This often includes economy and compact cars for fuel efficiency, mid-size and full-size sedans for comfort, and various SUVs (small, mid-size, and large) and minivans for families or groups. Specific vehicle availability can vary by location and time.
• Insurance Replacement Rentals: Enterprise frequently specializes in providing replacement vehicles for customers whose personal cars are undergoing repairs after an accident or breakdown. They often work directly with insurance companies to streamline this process.
• Complimentary Pick-Up Service: A hallmark of Enterprise's neighborhood branches, they typically offer to pick up customers from their home, office, or local repair shop and bring them to the rental office (within certain geographical limits and during operating hours).
• One-Way Rentals: For added convenience, customers often have the option to pick up a vehicle at the Tualatin branch and return it to a different Enterprise location, whether elsewhere in Oregon or across the United States and Canada.
• Optional Protection Products: Various supplemental protection plans are available for purchase, such as Damage Waiver (DW), Supplemental Liability Protection (SLP), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), to offer renters additional peace of mind.
• Additional Equipment Rentals: Customers can typically rent accessories like GPS navigation systems and child safety seats (infant, toddler, and booster) to enhance their travel experience.
• Corporate Account Services: Enterprise also provides tailored rental solutions for businesses, including negotiated rates and streamlined booking processes for employee travel and fleet needs.

Several features and highlights generally characterize the experience at Enterprise Rent-A-Car locations, including the Tualatin branch, though individual customer experiences can differ significantly as seen in the provided reviews:

• Brand Recognition and Network: As one of the largest car rental companies globally, Enterprise offers the assurance of a wide network of branches, which can be beneficial for one-way rentals or finding assistance during a trip.
• Convenient Local Access: The Tualatin location provides easy access for residents of the surrounding suburbs, offering a practical alternative to airport rental counters which can often be more expensive and busier.
• Dedicated Local Staff: While experiences vary, the positive review highlights "Friendly staff" who "took great care to make my wife and I very happy," indicating that positive customer service is a key aspect for some.
• Vehicle Maintenance and Cleanliness Standards: Enterprise aims to maintain a fleet of relatively new vehicles that undergo regular cleaning and maintenance. The positive review mentions "very happy" with the vehicle, suggesting a good experience for some customers. However, the critical review notes a "dirty, dented Mirage" with mechanical issues, indicating that consistency can be a challenge.
• Manager's Special Option: This is a popular feature offering a discounted rate, where the specific vehicle class is chosen by the rental company based on availability. While it can be cost-effective, customer expectations regarding vehicle condition or type should align with the "manager's choice" nature of the deal.
• Online Booking and Management: Enterprise provides a robust online platform and mobile app for convenient booking, reservation management, and access to customer support and roadside assistance.

For inquiries, reservations, or any assistance related to car rentals at the Tualatin Enterprise Rent-A-Car branch, you can utilize the following contact details:

Address: 20400 SW Teton Ave, Tualatin, OR 97062, USA

Phone: (503) 692-9393

Mobile Phone: +1 503-692-9393

It is always recommended to call the branch directly to confirm vehicle availability, discuss specific rental needs, or arrange for their complimentary pick-up service, especially given varying customer experiences.

For Oregonians in Tualatin and the surrounding communities, Enterprise Rent-A-Car at 20400 SW Teton Ave offers a convenient and generally accessible option for their car rental needs. Its presence in a local neighborhood, away from the hustle and bustle of major airport terminals, makes it a practical choice for residents who need a vehicle for everyday purposes, unexpected emergencies like car repairs, or local travel. The availability of a wide range of vehicles, coupled with services like complimentary local pick-up, can significantly streamline the rental process for those temporarily without personal transportation.

However, potential renters, particularly long-term customers, should be aware of the varied customer experiences highlighted in the reviews. While one customer praises the "Great experience" and "Friendly staff," another, a "long term Enterprise rental customer," details significant dissatisfaction with vehicle quality, maintenance, and a perceived lack of customer care, even noting a better experience with a competitor. This disparity suggests that while the branch can deliver excellent service, consistency in vehicle quality and adherence to advertised expectations for special offers like "Manager's Special" might be areas for customer vigilance. It is crucial for local users to clearly communicate their expectations and inspect vehicles thoroughly upon pickup. Nonetheless, for many in Tualatin seeking a reliable and conveniently located car rental service from a globally recognized brand, Enterprise on SW Teton Ave remains a viable option, but it's always wise to manage expectations and ensure all details, especially concerning vehicle condition and pricing, are confirmed upfront.

Enterprise Rent-A-Car

20400 SW Teton Ave, Tualatin, OR 97062, USA