Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Bartlett, Tennessee, and the surrounding Memphis area, finding reliable and convenient transportation can be a crucial part of daily life or special occasions. Whether your personal vehicle is in the shop, you're planning a weekend getaway to the beautiful Tennessee state parks, or you need extra space for a family trip, Enterprise Rent-A-Car at 5771 Stage Road in Bartlett aims to be your trusted partner. Known for its wide selection of vehicles and commitment to customer service, this local Enterprise branch strives to make your car rental experience as smooth and stress-free as possible.
Having access to a dependable rental car can open up a world of possibilities for exploring all that Tennessee has to offer, from the vibrant Beale Street in Memphis to the serene landscapes of East Tennessee. This article will provide an in-depth look at what makes the Bartlett Enterprise Rent-A-Car a suitable choice for your local car rental needs.
The Enterprise Rent-A-Car branch is conveniently located at 5771 Stage Rd, Bartlett, TN 38134, USA. This prominent location on Stage Road makes it easily accessible for residents throughout Bartlett and neighboring communities. Stage Road is a key thoroughfare in the area, meaning the branch is simple to reach whether you're coming from home, work, or another local destination.
Its position within a well-trafficked commercial area means it's not far from other essential services and businesses, making it a practical stop in your day. Unlike airport locations that might involve navigating large terminals and shuttle services, this neighborhood branch offers a straightforward pick-up and drop-off experience directly from a main road. It's a great option for those who prefer to avoid the hustle and bustle of airport rental facilities.
Enterprise Rent-A-Car is renowned for its comprehensive suite of services designed to cater to a wide range of customer requirements.
Extensive Vehicle Fleet: This location typically offers a diverse fleet, including economy cars for cost-effective travel, comfortable sedans for daily commutes, spacious SUVs for family adventures, minivans for larger groups, and even trucks or cargo vans for moving or business needs. This variety ensures that you can find a vehicle that perfectly matches your specific purpose and budget.
Flexible Rental Options: Whether you need a vehicle for just a few hours, a day, a weekend, a full week, or even an extended period for insurance replacements, Enterprise offers flexible rental durations. Daily, weekly, and monthly rates are typically available.
Online Reservation System: For convenience, customers can easily reserve their desired vehicle online through the Enterprise website or mobile app. This allows for pre-booking, which can save time at the counter and help ensure the availability of your preferred car type.
Pick-Up Service: Many Enterprise neighborhood locations, including this one, offer a "We'll Pick You Up" service, subject to certain conditions and within a specified radius. This can be a significant convenience for customers who do not have immediate transportation to the rental office.
Damage Waiver (DW) and Protection Products: Enterprise offers various protection plans, such as the Damage Waiver (DW), which can reduce or waive your financial responsibility for damage to the rental vehicle. Other options, like Personal Effects Coverage (PEC) and Supplemental Liability Protection (SLP), are also typically available to provide additional peace of mind.
Refueling Options: Customers are provided with choices for refueling the vehicle upon return, including a pre-pay option, allowing Enterprise to refuel it (at their rate), or refilling it yourself before returning to avoid extra charges.
Additional Driver Options: A spouse or domestic partner meeting the same age and driving license requirements as the renter can often be added as an authorized driver at no additional charge. For other additional drivers, a daily fee typically applies.
The Enterprise Rent-A-Car location in Bartlett prides itself on several key features that contribute to its service quality:
Customer-Centric Approach: Enterprise aims to deliver strong customer service. As evidenced by some reviews, employees like Jordan at this location strive to listen to concerns and accommodate customer needs, aiming for a positive rental experience.
Local Neighborhood Focus: Unlike large airport operations, this branch is geared towards serving the local community. This often translates to a more personalized and potentially less hurried experience, fostering relationships with repeat customers.
Vehicle Availability (Pre-Booking Recommended): While the goal is to always have vehicles available, especially with advanced reservations, customer experiences sometimes highlight challenges with specific vehicle sizes being ready at pick-up time. For important events, it's always advisable to confirm your reservation and, if possible, reconfirm close to your pick-up time, particularly if a specific vehicle type is critical.
Loyalty Program: Enterprise offers a loyalty program (Enterprise Plus) that rewards frequent renters with benefits such as faster reservations, discounted rates, and free rental days.
Well-Maintained Vehicles: Enterprise is generally known for maintaining a fleet of modern, clean, and well-serviced vehicles, ensuring a comfortable and reliable ride for renters.
To get in touch with the Enterprise Rent-A-Car branch in Bartlett, Tennessee, you can use the following contact details:
Address: 5771 Stage Rd, Bartlett, TN 38134, USA
Phone: (901) 382-1242
Mobile Phone: +1 901-382-1242
For residents across Tennessee, and particularly those in the Bartlett and greater Memphis area, the Enterprise Rent-A-Car at 5771 Stage Road presents a highly suitable and often preferred option for their car rental needs. Its location on a major local road offers easy access without the complexities often associated with airport rental counters, making it ideal for daily local use or starting regional trips.
The broad selection of vehicles ensures that whether you need a compact car for running errands, a sturdy SUV for a family vacation to the mountains, or a truck for moving, Enterprise likely has an option that fits. While customer experiences can vary, with some highlighting the importance of timely vehicle availability for pre-booked rentals, the core commitment to customer service and a well-maintained fleet remains a strong draw. The presence of dedicated staff members, as noted in positive reviews, who go "above and beyond" to address customer concerns, speaks to the potential for excellent service.
Furthermore, for those who are frequent renters, the Enterprise Plus loyalty program adds another layer of value, making it even more beneficial for locals to choose this branch repeatedly. Overall, for reliability, a wide range of vehicle choices, and dedicated local service, Enterprise Rent-A-Car on Stage Road in Bartlett remains a solid and practical choice for any Tennessee resident in need of a rental vehicle.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5771 Stage Rd, Bartlett, TN 38134, USA
Enterprise Rent-A-Car Reviews
pick upcallmanagerSUVnamebookmoneyinformationreviewinsurance
★ 5★ 4★ 3★ 2★ 1Jordan provided excellent service. He listened to my concerns and went above and beyond to accommodate my needs by providing the vehicle I specifically requested. Jordan was very patient, listened well and acknowledged all my concern by responding appropriately.I have always rented my vehicles from Enterprise and will continue to do so as long and there are managers as competent, compassionate and efficient as Jordan. BEST experience EVER!!!
May 29, 2025 · Brenda WatsonIf I could give this location no stars I absolutely would! I ALWAYS rent in advance and this Stage road location and they never have the vehicle available when it is time for pick up. On 6.12.25 at the 6pm hour, I received a phone call from Jordan that works at the local Stage Road Enterprise. Jordan calls to tell me that he wanted to call me to say they do not have the size vehicle that I rented (weeks ago). Jordan also stated that he was calling me in advance to save me money and time. Here is the deal, calling me at the 6pm hour for a vehicle that I am picking up the next morning, is not “in advance” when rental companies are now closed. Also, I do not need you to tell me you are “saving me any money”! I know that I am spending money when renting a vehicle! Clearly it’s a need!Poor customer service and this location never has vehicles when it’s time to pick up! I will now start using a different company. I am a loyal person/customer to the Enterprise brand and tried to let the very first time be a one off even when it was for my birthday trip, but this cuts the cake!If you have an important event or meeting coming up and you need a rental, use a different company or you will be out of luck!Trust me!!!
Jun 12, 2025 · Karen MillbrooksI rented at the Bartlett, TN location 06/16/2025 because it is close to my home. I reserved a mid-size SUV. Instead I was provided a smaller vehicle, a Nissan Altima that was not convenient for me to get in & out of. The Altima was also a piece of junk: the driver’s side mirror was broken, loose, & could not be adjusted; the interior was dirty, damaged & smelled like smoke; the rear seat had pet hair on it; there were scratches on every side & a big ding in one door; and the trunk smelled like something had died in it.I was led to believe there would be no charge & then 2 weeks later my card was charged.
Jun 28, 2025 · L K PhillipsNo one answers the phones. I've been calling for 2 days almost every 30 minutes since my car was just stolen yesterday morning and I have work to get done but the icing on the cake was just now at 11:48am being hung up on after calling since they opened at 9am. I even called their corporate office to ask if they had vehicles available* only for them to tell me I had to be transferred to the location just for me to be hung up on AGAIN. Everytime I call the hold music plays repeatedly until the recording says "all of our associates are busy helping other customers, please try again later" and it hangs up. *Mind you last time I had a reserved rental when my car was vandalized I took an Uber to the location for them to tell me there were no available cars and to come back the next day. Only thing giving them 2 stars is how apologetic and accommodating the girl was from the first interaction because she was the only one in the store I saw working to answer customers in a timely manner.UPDATE for 7/14I am still on hold on my 3rd call for today. The first call was answered long enough for the employee to tell me I was being put on hold and the call hung up after 2 minutes.
Jul 14, 2025 · Qui CodyWe booked a car 8 weeks in advance. I called the office every day the whole week before to confirm the reservation but no one ever answered. We showed up to get the vehicle and was told they had nothing and couldn’t help at all. They supposedly called other locations looking for a vehicle but said our best bet was to drive to other locations and take our chance. What’s the point of booking way in advance. Never again. It was a waste of several hours.
May 24, 2025 · Colby Namowicz
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