Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For anyone living in or visiting Southern California, reliable and convenient transportation is not just a luxury, but often a necessity. While many options exist, finding a car rental service that consistently delivers on its promises of quality, efficiency, and exceptional customer service can significantly enhance your experience. This article focuses on the Enterprise Rent-A-Car branch located at 1506 Stoner Creek Rd in the City of Industry, California. We aim to provide a comprehensive and engaging overview, highlighting why this particular location stands out as a preferred choice for local users in the Golden State.
Enterprise Rent-A-Car has built a global reputation, but it's the individual neighborhood branches that often forge the strongest connections with local communities. This City of Industry location, specifically, has garnered significant positive feedback, emphasizing a commitment to service that goes above and beyond. We’ll delve into what makes this branch a top-tier option, from its accessibility to the range of vehicles and the quality of its team. Understanding these elements can help you make an informed decision when your next travel or temporary transportation need arises.
In a region as sprawling as Southern California, where everything from a quick trip to the grocery store to a weekend getaway requires a reliable vehicle, the importance of a trustworthy car rental partner cannot be overstated. We're not just talking about getting from point A to point B; it's about the ease of the process, the condition of the vehicle, and the peace of mind that comes with knowing you're in capable hands. This article is designed with the California resident in mind, providing details that matter for local usage, making it easier to plan your next rental with confidence.
From navigating the rental process to understanding vehicle options and customer support, every aspect contributes to the overall rental experience. The information presented here is based on publicly available data, including direct customer testimonials that paint a clear picture of what to expect from this specific Enterprise location. Our goal is to equip you with the knowledge to decide if this branch is the ideal solution for your car rental needs, ensuring a smooth and enjoyable journey across our beautiful state.
The Enterprise Rent-A-Car branch is conveniently located at 1506 Stoner Creek Rd, City of Industry, CA 91748, USA. The City of Industry is a unique municipality known for its extensive commercial and industrial zones, strategically positioned within Los Angeles County. This particular address places the branch in an accessible area, making it a practical choice for residents and businesses across the San Gabriel Valley and beyond.
Accessibility to the location is generally good, as City of Industry is well-connected by major freeways, including the 60 Freeway, which runs nearby. This allows for relatively straightforward commutes from surrounding cities such as Rowland Heights, West Covina, Walnut, and Hacienda Heights. For those relying on personal vehicles, the location typically offers ample parking for customers picking up or dropping off rentals.
As a neighborhood branch, it offers a distinct advantage over airport rental counters for many locals. Picking up a car from a local branch often means avoiding the higher airport surcharges, longer queues, and the general hustle and bustle associated with major transportation hubs. The convenience of a nearby location can significantly streamline the rental process, especially for those needing a replacement vehicle due to repairs or for short-term personal use. While specific public transport options directly to this exact address may vary, the area is served by local transit, and rideshare services are widely available, providing alternative ways to reach the branch.
Enterprise Rent-A-Car, including this City of Industry branch, typically offers a comprehensive range of services designed to meet diverse customer needs:
- Extensive Vehicle Fleet: Enterprise is known for its wide selection of vehicles. This branch likely offers everything from fuel-efficient economy and compact cars, ideal for city driving or budget-conscious travelers, to mid-size and full-size sedans. For larger groups or specific needs, they typically have SUVs, minivans, and even luxury vehicles or specialty cars available. Customers often praise the low mileage and new appearance of the vehicles at this location.
- Flexible Rental Periods: Renters can typically choose from daily, weekly, and monthly rental options, providing flexibility for various travel durations, whether it's a quick weekend trip, an extended vacation, or a long-term temporary vehicle solution.
- Damage Waiver (DW) and Protection Products: While not insurance, DW is offered to waive or reduce the renter's financial responsibility for damage to or loss of the rental vehicle. Other protection products, such as Personal Effects Coverage (PEC) for personal belongings, are also typically available for purchase. It's always advisable to review these options and compare them with your personal auto insurance or credit card benefits.
- Pick-Up Service: A signature service of Enterprise is their "We'll Pick You Up" offering, where a staff member can pick you up from a nearby location (within certain limits) and bring you to the branch. This is a significant convenience, especially for those whose car is in the shop or who don't have immediate transportation to the rental office. It's recommended to call ahead to confirm availability and arrange this service.
- Various Payment Options: Enterprise generally accepts major credit cards for reservations and deposits. Debit card usage might have additional requirements, such as proof of a return travel itinerary or additional identification.
- Fuel Options: Customers typically have choices for refueling, including prepaying for a full tank, having Enterprise refuel the vehicle upon return (for a charge), or returning the car with a full tank to avoid additional fees.
- Additional Services: This can include GPS navigation systems, child safety seats, and options for additional authorized drivers (though additional driver fees may apply).
The Enterprise Rent-A-Car branch in the City of Industry consistently receives high praise, distinguishing itself through several key features and highlights:
- Exceptional Customer Service: This branch is frequently lauded for its outstanding customer service. Reviewers consistently highlight the staff's professionalism, friendliness, and willingness to "go above and beyond" to ensure customers feel welcomed and well-cared for. This personalized attention is a significant differentiator.
- Impressive Vehicle Selection and Quality: For a neighborhood location, the branch offers a surprisingly impressive selection of vehicles. Customers often note that the cars have low mileage and appear new and well-maintained, both inside and out. This commitment to providing clean, late-model vehicles enhances the overall rental experience.
- Smooth and Efficient Process: The entire rental process, from reservation to pick-up and drop-off, is consistently described as smooth and efficient. The team's dedication and attention to detail contribute to a seamless experience, minimizing wait times and paperwork.
- Leadership and Team Dedication: A special shout-out is often given to the branch manager, Katelyn Ries, whose leadership is credited with fostering a high standard of service. Her apparent deep care for both customers and staff is reflected in the team's positive attitude and dedication.
- Accommodation of Special Requests: The team is reportedly ready to accommodate special requests or provide upgrades when possible, adding an extra layer of customer satisfaction and flexibility.
- Reliability: The location is consistently described as reliable, setting a high bar for what a car rental experience should be. This reliability, combined with friendly service, makes it a highly recommended choice for anyone in need of a rental car in the area.
For reservations, inquiries, or to arrange a pick-up, you can contact the Enterprise Rent-A-Car branch in the City of Industry using the following details:
Address: 1506 Stoner Creek Rd, City of Industry, CA 91748, USA
Phone: (626) 965-5551
Mobile Phone: +1 626-965-5551
It is always recommended to call the branch directly to confirm vehicle availability, discuss specific rental needs, and inquire about any current promotions or policies.
For locals residing in Rowland Heights, City of Industry, and surrounding communities across Southern California, the Enterprise Rent-A-Car branch at 1506 Stoner Creek Rd stands out as an exceptionally suitable choice for all car rental needs. Its prime location offers unparalleled convenience, allowing residents to access quality vehicles without the complexities and added costs often associated with airport rental counters. This proximity is invaluable, whether you need a quick replacement vehicle, a comfortable ride for a family outing, or a reliable car for business travel within the expansive Southern California landscape.
Beyond just location, the consistent positive feedback from loyal customers underscores a deeply ingrained commitment to customer satisfaction. The reputation for professionalism, friendly staff, and the provision of clean, low-mileage vehicles ensures that every rental experience is not just a transaction, but a seamless and enjoyable part of your journey. The dedicated leadership, as highlighted by customer appreciation for the manager, Katelyn Ries, further cements this branch's standing as a community-focused service provider that genuinely cares about its renters.
Choosing this Enterprise location means opting for reliability, efficiency, and a personalized approach that often exceeds expectations. For Californians who depend on their vehicles, having such a well-run and customer-oriented car rental option nearby provides immense peace of mind. It allows for flexible travel, convenient vehicle access, and a consistently positive experience, making it an ideal partner for all your car rental requirements right here in the Golden State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1506 Stoner Creek Rd, City of Industry, CA 91748, USA
Enterprise Rent-A-Car Reviews
priceteamdrivepick upmoneysmilemanagerindustrystarsphone
★ 5★ 4★ 3★ 2★ 1Being a loyal Enterprise customer, I have rented from so many different locations around the country, and honestly this local neighborhood location is hands-down the best I have come across!The branch consistently delivers the best customer service. From the moment you walk in, the staff’s professionalism and friendliness stand out as they go above and beyond to make sure you feel welcomed and taken care of.The selection of vehicles here is truly impressive for a neighborhood spot. The entire process is always smooth and efficient, and the wonderful team is always ready to accommodate special requests or provide upgrades when possible.I truly want to give a special shout out to the manager, Katelyn Ries, whose leadership is clearly reflected in the branch’s outstanding service. Katelyn always ensures the highest standards are met, and it’s obvious she cares deeply about both her customers and her staff. The team’s dedication, positive attitude, and attention to detail make every rental experience seamless and enjoyable.This location truly sets the bar for what a car rental experience should be - reliable, friendly, and exceptionally well-run. I highly recommend this Enterprise location for anyone in need of a rental car in the area. Thank you, Katelyn and team, for consistently exceeding expectations!
May 14, 2025 · Atif KThe car has low mileage. Look new. Cleaned vehicle body. Insurance coverage is available for purchase with car rental.Do you want to drive a new car?
May 31, 2025 · Sun NgMy experience with enterprise was wonderful. The staff is beyond wonderful! I love the pickup service, and leaving my rental at the auto shop was great! The attendants were personable and made me feel truly appreciated. I give Enterprise ten stars!! Awesome service!
Jun 11, 2025 · Linda FordThis rental company branch claimed that I have damage their vehicle upon return which was already there before I even got the vehicle, the vehicle exterior was even dirty when they rented it to me as I have no choice since that's the only one available to them. PLEASE DO NOT TO BUSINESS HERE. Check google/yelp reviews as this is not the first time that this have happened and there are already several complaints about them doing shady/dirty business with their customers.If you do happen to rent to this branch, please take several if not hundreds of pictures and detailed videos of the rental vehicle you are going to rent to support your claims. This have helped me dispute their claims to their Damage Recovery Unit and they are covering the damages instead.Based on the reply, you want to discuss it now when I tried discussing it with you all in the first place. The Damage Recovery Unit already took care of the damages and cost of the claims that I disputed since you guys don't even want to help at all when I tried telling you all. Still, your branch is shady and dirty for charging people for the damages they didn't commit.I don't plan on contacting you as the Damage Recovery Unit already help me nor plan on doing business with your branch as well. I am standing by this review and will continue to make sure people are aware of how you deal with customers.I am thankful for the Damage Recovery Unit for helping me and taking care of the damages and cost of the claims that I disputed. They are more professional and approachable than the in the branch.
Feb 24, 2025 · Tooeasy GoodgamewellplayedWOW! Great customer service, great vehicle which was clean and well maintained. Rental details were explained clearly from beginning to the end. Overall experience was top notch, I definitely will be using Enterprise for my car rental needs. Great job to the Enterprise car rental team!
Mar 06, 2025 · manuel ramirez
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