Enterprise Rent-A-Car

- 116 Ted Turner Dr SW, Atlanta, GA 30303

For residents of Georgia, especially those in the bustling heart of Atlanta, having access to a reliable and customer-focused car rental service is paramount. Whether it's for temporary transportation while your own car is undergoing repairs, a crucial business trip, or a family outing across the state, the quality of your rental experience can significantly impact your plans. Enterprise Rent-A-Car, a household name in the industry, offers a distinct advantage with its branch located at 116 Ted Turner Dr SW in Downtown Atlanta, often referred to as the "Mercedes-Benz Stadium" location due to its close proximity. This particular branch consistently garners praise for its exceptional staff and commitment to customer satisfaction, making it a standout choice for locals.

Enterprise has long been recognized for its extensive network and diverse fleet, catering to a wide array of rental needs. However, what truly differentiates one branch from another is often the dedication and professionalism of its team. As evidenced by numerous glowing customer reviews, the Enterprise location on Ted Turner Drive SW exemplifies superior service, with team members going "above and beyond" to ensure a seamless and positive experience. This article will explore the strategic location and accessibility of this Downtown Atlanta branch, the comprehensive range of services it provides, its notable features and highlights, and why it is particularly well-suited for the needs of local users across Georgia.

The Enterprise Rent-A-Car branch is ideally situated at 116 Ted Turner Dr SW, Atlanta, GA 30303, USA. This places it in a highly prominent and easily accessible part of Downtown Atlanta, directly adjacent to the iconic Mercedes-Benz Stadium. The strategic location offers significant convenience for individuals attending events, working in the downtown business district, or residing in the surrounding urban neighborhoods. Ted Turner Drive SW is a key artery, providing excellent connectivity to major interstate highways, making it simple to navigate to and from the branch.

For locals in Georgia, accessing this Enterprise location is remarkably straightforward. Downtown Atlanta is a major hub for the MARTA (Metropolitan Atlanta Rapid Transit Authority) system, with the Vine City and Dome/GWCC/CNN Center MARTA stations being within comfortable walking distance. This public transit accessibility is a considerable advantage, allowing customers to easily reach the branch even if they don't have a personal vehicle available or are arriving from Hartsfield-Jackson Atlanta International Airport (ATL). The branch's proximity to major roadways also facilitates quick pick-ups and returns for those driving in from other parts of the Atlanta metropolitan area or beyond, minimizing travel time and logistical complexities.

Enterprise Rent-A-Car, as a leading global provider, offers a comprehensive suite of services designed to cater to diverse transportation requirements. The 116 Ted Turner Dr SW location, as a key downtown branch, typically provides access to many of these standard offerings:

• Wide Range of Vehicle Categories: Customers can choose from an extensive fleet including fuel-efficient economy and compact cars for daily commutes, comfortable mid-size and full-size sedans, spacious SUVs of various sizes (standard, full-size, premium), minivans for larger groups (e.g., 7 or 15-passenger vans), and sometimes specialty vehicles like pickup trucks or cargo vans.
• Flexible Rental Durations: Whether you need a vehicle for a few hours, a day, a weekend, a week, a month, or longer, Enterprise provides flexible rental durations to accommodate various plans, including short-term and long-term options.
• Optional Add-ons: Enhance your rental with available extras such as GPS navigation systems, child safety seats (infant, toddler, booster), and various protection plans like Damage Waiver (DW) and Extended Protection (EP) to reduce financial responsibility for damage or liability.
• One-Way Rentals: For those traveling across Georgia or out of state, one-way rental options are usually available, allowing you to pick up at this Enterprise location and drop off at another.
• Enterprise Plus® Program: Customers can join the Enterprise Plus loyalty program to enjoy benefits like skipping the counter, faster pick-up, earning points, and potential vehicle upgrades. Points never expire as long as you remain an active member.
• "We'll Pick You Up" Service: Enterprise is renowned for its complimentary "We'll Pick You Up" service (subject to restrictions and availability), which can be incredibly helpful for customers whose cars are in the shop or who need assistance getting to the rental office. It is recommended to call the branch directly to arrange this.
• Self-Service Kiosks: This location may also offer Enterprise self-service kiosks, designed to expedite the pick-up process for eligible renters.

The Enterprise Rent-A-Car location at 116 Ted Turner Dr SW stands out prominently for several key features and highlights, primarily driven by its exceptional staff and customer service:

• Outstanding Staff Service: The most consistent and glowing highlight from customer reviews is the exemplary service provided by staff members like "Tyler" and "Jasmine." They are repeatedly praised for being "wonderful to work with," going "above and beyond," demonstrating "professionalism and attention to detail," and being "kind and accommodating." This indicates a strong, positive, and customer-centric culture at this specific branch.
• Problem-Solving and Proactivity: Reviews highlight the staff's commitment to finding solutions, such as working "multiple times to get me in a vehicle I would be comfortable driving" and "swapping me to a new car quickly" even with self-created issues (like locked keys). This proactive and helpful approach is a significant advantage.
• In-Depth Knowledge and Fair Pricing: Staff are noted for their "in-depth knowledge of pricing, services, and internal procedures," ensuring customers receive "exactly what I needed at a fair and competitive rate." This transparency and expertise build trust.
• Seamless and Stress-Free Experience: The cumulative effect of the positive staff interactions and efficient processes is a "seamless experience" that is "smooth and stress-free," even when facing personal challenges or logistical hurdles.
• Prime Location Near Mercedes-Benz Stadium: Its location offers unparalleled convenience for those in Downtown Atlanta, especially for events at the stadium or for business travelers in the area.
• Consistent High Recommendation: Customers explicitly state, "I would definitely rent from here again" and "Highly recommend this location to anyone in need of a rental," which speaks volumes about the quality of service provided.

For direct communication, reservations, or inquiries about specific vehicle availability and services, you can contact the Enterprise Rent-A-Car branch at 116 Ted Turner Dr SW using the following information:

Address: 116 Ted Turner Dr SW, Atlanta, GA 30303, USA

Phone: (404) 524-3722

Mobile Phone: +1 404-524-3722

It is always recommended to call the branch directly for real-time information, especially if you have specific needs or questions, as the reviews suggest the staff are highly responsive and helpful.

For locals in Georgia, particularly those residing in or frequently visiting the Atlanta metropolitan area, the Enterprise Rent-A-Car at 116 Ted Turner Dr SW is an outstanding and highly suitable choice for their car rental needs. Its strategic Downtown Atlanta location, adjacent to Mercedes-Benz Stadium, offers exceptional accessibility via both personal vehicle and public transit, minimizing travel hassle for city residents and commuters.

However, what truly elevates this branch above many others is the consistent and exceptional customer service provided by its dedicated staff, prominently featuring individuals like Tyler and Jasmine. Their commitment to going "above and beyond," their proactive problem-solving, deep knowledge, and genuinely kind and accommodating demeanor create a rental experience that is not only efficient but also remarkably stress-free and pleasant. For Georgians seeking a reliable rental car backed by truly outstanding human support, this Enterprise location comes highly recommended and stands as a testament to service excellence in the local market. It's the kind of place where you feel valued as a customer, making it a truly "wonderful" option for any transportation need.

Enterprise Rent-A-Car

116 Ted Turner Dr SW, Atlanta, GA 30303, USA