Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in the greater Houston area, particularly those in Tomball and the surrounding communities, securing reliable temporary transportation is a common necessity. Whether you need a replacement vehicle following an accident, a spacious van for a group outing, or simply a temporary ride for a business trip, a local, trustworthy car rental agency is essential. The Enterprise Rent-A-Car branch located on TX-249 in Tomball, Texas, serves as a key local provider for car rental and van rental needs in the region, focusing on customer service and convenience for the Texas community.
This specific location is recognized as both a car rental agency and a van rental agency, ensuring a broad range of fleet options to accommodate various individual and commercial requirements. Furthermore, it operates with a unique distinction in the local business landscape—it identifies as a women-owned business, demonstrating a commitment to diverse local ownership within the Tomball area.
The experience at a rental branch can vary significantly, which is why local feedback is so important. Customer reviews for this Tomball location reflect a general sense of professional dedication from the staff, often praising the knowledgeable assistance and willingness to correct issues. One customer shared a positive, long-term experience, noting, “I have used this same Enterprise for a couple of years now & I must say that they have been absolutely great to work with every time. The person that helped me (who's name alludes me at this time) was very knowledgeable and made sure that all my questions were answered. If something isn't right they fix it, if you’re not happy with your rental they will swap it out in short order if they have the inventory to do so.” This kind of local recommendation speaks volumes about the consistent quality of service available to Texas renters.
However, potential customers should also note occasional operational challenges, particularly around peak hours or closing times. Another customer’s account highlighted a frustrating experience regarding late arrival and inventory issues: “I booked online for a car, when i went to pick it up i was stuck in traffic and running late, i called and told them i would be 5-10min late (after 6pm) and they said they are leaving but may be there until 6:10... then i asked about a car and he said he didn't even have any cars. I was furious. why didn't they tell me that on the phone when i called?” This underscores the common best practice across all car rental providers: confirming reservations, particularly close to closing time, and ensuring flexibility during travel delays is always wise.
The Tomball Enterprise Rent-A-Car location is conveniently situated for residents in the Tomball and northwest Houston area. Its address places it directly on a major state route, providing straightforward access for Texans driving from various directions. The location's strategic position near TX-249 helps minimize detours, making the pick-up and drop-off process as efficient as possible for busy local customers.
As part of their commitment to serving all members of the Texas community, the facility features essential accessibility considerations. This includes a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. On-site parking is also generally available for customers who need to leave their personal vehicle while renting.
As a dual-service provider, this Enterprise location offers comprehensive rental options to meet the diverse transportation needs of local Texans. These services cater to both short-term personal use and larger capacity requirements.
- Car Rental Agency Services: Offering a variety of vehicle classes from economy cars for fuel efficiency to full-size sedans and SUVs for family travel across Texas.
- Van Rental Agency Services: Providing spacious vans, which are ideal for moving small loads, group outings, sports team travel, or large family vacations.
- Reservations: Facilitating advanced bookings online or over the phone to ensure the desired vehicle type is available upon arrival.
- Customer Support: Staff trained to assist with rental agreements, insurance questions, and resolving potential vehicle issues quickly, as attested by positive local feedback.
The Tomball Enterprise branch offers several noteworthy features and operational highlights designed to enhance the rental experience for the Texas populace.
- Identifies as Women-Owned: Supporting a diversity in local business ownership within the Tomball area.
- Active Military Discounts: This location is proud to offer special discounts for active military members, a valuable benefit for Texas's large military community. Customers should inquire about specific eligibility and current discount rates at the time of booking.
- Flexible Payment Options: Renters can secure their vehicle using major Credit Cards, Debit Cards (subject to specific rental requirements), and modern NFC Mobile Payments.
- Accessibility: Wheelchair accessible entrance and parking lot, ensuring access for all customers.
- Convenient Location: Situated right on TX-249 for easy access from Tomball, Magnolia, and other communities near Houston.
Local Texans looking to inquire about availability, make a reservation, or confirm details for their rental can reach the Tomball branch using the following information:
Address: 27607 TX-249, Tomball, TX 77375, USA
Phone: (281) 351-6336
Mobile Phone: +1 281-351-6336
Choosing the Enterprise Rent-A-Car location in Tomball is a practical decision for many Texans, especially those valuing a combination of national brand reliability with local, professional service. The long-standing positive reviews highlight a core commitment to customer satisfaction, where staff actively work to resolve problems and ensure renters are happy with their vehicle. This dedication to fixing issues—even offering to swap a vehicle if inventory allows—is a significant plus, offering peace of mind that your travel needs are in capable hands.
The availability of both standard cars and vans addresses a wide spectrum of transportation needs, whether you are running errands around Tomball or planning a road trip across the vast Texas landscape. Additionally, for the military community in Texas, the availability of active military discounts represents a tangible benefit, reinforcing the business’s commitment to serving those who serve. Supporting a women-owned local business also resonates with many Texans who prefer to patronize diverse local enterprises. While it is always recommended to book and confirm details during business hours to avoid logistical setbacks, this Tomball Enterprise location stands out as a reliable and professional resource for temporary vehicle solutions in the Texas region. Its convenient location on a major highway and range of accessible and discounted features make it a strong contender for your next car or van rental.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I have used this same Enterprise for a couple of years now & I must say that they have been absolutely great to work with every time. The person that helped me (who's name alludes me at this time) was very knowledgeable and made sure that all my questions were answered. If something isn't right they fix it, if your not happy with your rental they will swap it out in short order if they have the inventory to do so. They are busy at times but get to you as quickly as they can. I would recommend this facility and its staff to anyone who needs to rent a car or truck!
Oct 01, 2025 · Jason LeMoineHorrible place with staff that dont care. I booked online for a car, when i went to pick it up i was stuck in traffic and running late, i called and told them i would be 5-10min late (after 6pm) and they said they are leaving but may be there until 6:10. I got there about 5 after and knocked on the door. Someone poked their head out of the office, started to goto the door and someone else in the office called them back in. I stood out there knocking for 10-15 min until a car came to be dropped off. I knocked again and they finally answered. I explained the issue and they said sorry you didnt talk to me on the phone and the other guy left at 6. then i asked about a car and he said he didnt even have any cars. I was furious. why didnt they tell me that on the phone when i called? i will never rent from them again.
Oct 02, 2025 · daniel motsingerWorst Experience at This Enterprise Location – Please Be Aware!Do not risk your safety or your loved ones’ lives by renting from this location.Despite booking well in advance, I was given an unserviced vehicle. It had multiple dangerous issues:Faulty windshield wipersNo engine oilHigh engine temperature warningThe vehicle broke down in the middle of my journey, forcing me to pay for emergency servicing out of my own pocket just to continue safely.I requested a full refund and reimbursement for my out-of-pocket expenses, but Enterprise rejected paying for the bills.This was an extremely frustrating and unsafe experience. Please think twice before renting from here — your safety is worth more than the risk.
Aug 14, 2025 · AJAY BHARDEI had to get a rental after someone backed into my car. Enterprise was recommended and I’m so glad I listened! Great service. Prompt and helpful and friendly as well. Josh and Russell and Bradley made getting a rental easy and they were friendly and a joy to talk to as well. I highly recommend Enterprise in Tomball. The new location on the west side of Hwy249 is a big improvement also!! Thanks guys!!
Jun 20, 2025 · KristiThis place is a joke. Booked a car a solid week in advance. Didn’t properly inform me of everything I needed to bring with me( I asked beforehand so I’d be sure to be prepared, and still they didn’t fully inform me) Get there, and there’s one employee in the store and and she was absolutely useless. Listened to her interaction with another customer on the phone and that was garbage too, zero customer service skills, zero situational awareness. No attempts to try and rectify the situation. Just “yeah, sorry.” Trash establishment, trash employees.
Aug 30, 2025 · Tyler Jensen
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