Enterprise Rent-A-Car

- 2638 Two Notch Rd, Columbia, SC 29204

Located right in the heart of Columbia, South Carolina, the **Enterprise Rent-A-Car** branch on Two Notch Road serves as a crucial resource for local residents and visitors alike. Unlike airport-only locations, this neighborhood branch is perfectly positioned to handle local needs, whether you require a replacement vehicle after an accident, a minivan for a family road trip across the state, or a cargo van for a big DIY project or small business delivery.

Enterprise is one of the world's most recognizable car rental brands, known for its extensive network and focus on local, "home-city" rentals. The 2638 Two Notch Road location is a dedicated **Car rental agency** and a **Van rental agency**, offering a versatile fleet to meet diverse transportation needs within the South Carolina Midlands region.

This particular branch proudly **identifies as women-owned**, showcasing a commitment to diverse local business leadership within a major international brand. Furthermore, it offers beneficial programs such as **active military discounts**, providing essential value to the large military community near Fort Jackson and surrounding areas. While some recent customer experiences point to significant operational issues concerning reservation handling, vehicle cleanliness, and staff communication, the core service model provides a necessary and accessible transportation solution in a central Columbia location.

The Enterprise Rent-A-Car location is conveniently situated on one of Columbia’s main thoroughfares, Two Notch Road, making it easily reachable from various parts of the city and the surrounding areas in Richland County. Its address places it squarely within the Covenant and Polo Road areas, near commercial hubs.

• Address: 2638 Two Notch Rd, Columbia, SC 29204, USA

As a local, non-airport location, it operates with standard business hours, generally opening early on weekdays and having reduced hours on Saturdays, while being closed on Sundays. Customers should always verify the precise hours, as this branch **does not offer after-hours drop services**, meaning returns must be completed during the posted hours to avoid complications.

Accessibility features are in place to ensure that all members of the South Carolina community can utilize their services:

• Wheelchair Accessible Entrance: Provides smooth access into the main office building.
• Wheelchair Accessible Parking Lot: Offers dedicated parking spaces to facilitate easy entry and exit from the facility.
• On-site Parking: Customers picking up or dropping off rentals benefit from convenient on-site parking at the facility.

This Enterprise location provides a focused range of services, primarily catering to both general car rental and specialized transport needs right in the Columbia community.

• Car Rental Agency Services: Offers a diverse selection of passenger vehicles, from fuel-efficient economy and compact cars, ideal for navigating city traffic or small budgets, up to full-size sedans, SUVs, and specialized vehicles for longer family trips.
• Van Rental Agency Services: A key offering is the provision of different classes of vans, including minivans for large families or groups, and potentially cargo vans, which are invaluable for moving, hauling business equipment, or managing large local projects.
• Flexible Payment Options: Accepts multiple forms of payment, including major **Credit cards** and **Debit cards**. They also facilitate fast and modern transactions through **NFC mobile payments**.
• Reservation Management: Provides the ability to manage, modify, or cancel reservations via phone or online systems, though customers should be aware of the importance of adhering to the specific pick-up time and the associated grace period, as policies can be rigidly enforced.
• Local Customer Focus: Specializes in serving local Columbia residents who require rentals for insurance replacement, short-term needs, or weekend trips throughout South Carolina.

The Enterprise location on Two Notch Road offers several notable features designed to attract and benefit local South Carolina users.

• Woman-Owned Business: This designation is a proud highlight, indicating that by choosing this branch, patrons are supporting a locally managed enterprise and female leadership within the greater corporate structure.
• Active Military Discounts: A valuable and appreciated feature in the Columbia area, this offering provides special pricing and potential waivers for active service members, a significant benefit for those stationed at or visiting Fort Jackson.
• Comprehensive Fleet for Local Use: The dual role as a car and van rental agency is a major convenience, offering a single stop for everything from a small sedan for daily commuting to a larger van for group outings or transporting goods.
• Debit Card Acceptance: The acceptance of debit cards provides financial flexibility, making rentals accessible to customers who may not have a credit card, though renters must adhere to specific documentation and deposit requirements.

However, potential customers should proceed with an awareness of the operational challenges detailed in some recent feedback. The importance of clear communication regarding reservation pick-up times, vehicle quality, and maintenance standards—including cleanliness and odor—is paramount. The customer service experience, particularly relating to staff attitude and follow-through on promises to swap unsatisfactory vehicles, has been noted as a serious area needing immediate management attention. It is advised to reconfirm all policies at the time of booking and thoroughly inspect any assigned vehicle before leaving the lot.

For making new reservations, verifying vehicle availability, or addressing immediate concerns regarding a rental from this specific location, please use the following direct contact information:

• Phone: (803) 786-6957
• Mobile Phone: +1 803-786-6957
• Address: 2638 Two Notch Rd, Columbia, SC 29204, USA

For Columbia residents seeking highly accessible, local vehicle solutions, Enterprise Rent-A-Car on Two Notch Road is worth considering for several strategic reasons. Its position off a major road and its availability as both a general car rental and a van rental agency make it a one-stop-shop for diverse local needs—from temporary car replacement to large-capacity group transport.

The unique, beneficial features are strong draws: its identity as a **woman-owned business** aligns with supporting local economic diversity, and the **active military discounts** are a tangible benefit for the area’s service members. Furthermore, the flexibility offered by accepting **debit cards and NFC mobile payments** simplifies the rental process for many local users. While recent customer reviews have highlighted critical lapses in service consistency—specifically poor communication regarding reservation hold times, a lack of vehicle readiness, and disappointing customer service—these issues underscore the need for customers to be proactive. By calling ahead to reconfirm all details, especially when modifying a pickup time, and thoroughly inspecting the rental vehicle upon arrival, users can still capitalize on the branch's inherent advantages: a convenient location, a versatile fleet, and a commitment to providing value to the military community and local economy. It remains a fundamentally accessible and essential service provider in the heart of Columbia, SC.

Enterprise Rent-A-Car

2638 Two Notch Rd, Columbia, SC 29204, USA