Enterprise Rent-A-Car

- 1847 US-129, Cleveland, GA 30528

For residents and visitors navigating the scenic beauty and local attractions of Northeast Georgia, Enterprise Rent-A-Car in Cleveland, GA, offers a reliable and trusted solution for temporary transportation. Located conveniently on US-129, this branch serves as both a traditional Car Rental Agency and a dedicated Van Rental Agency, making it a critical resource for everything from personal travel and weekend trips into the mountains to business use and local replacement vehicle needs.

The Enterprise brand is globally recognized for its commitment to customer service, and the Cleveland location strives to uphold this standard. This branch proudly identifies as women-owned, contributing to the diversity of local businesses in the Georgia region. They cater to a wide demographic, including those who rely on rental cars following auto repairs, travelers exploring the Chattahoochee National Forest, and locals needing a temporary vehicle upgrade. The facility is equipped to handle various payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, providing flexibility for all customers.

However, users should be mindful of the importance of clear communication regarding services. While many customers recount incredibly positive experiences—highlighting the staff's ability to turn a stressful day around with personalized, helpful service—others have faced serious issues, particularly with pre-arranged services like vehicle pickup and debit card policies. It is essential for Georgia users to thoroughly confirm all arrangements and understand the specific local policies, especially concerning payment methods and off-site services, to ensure a smooth, worry-free rental process.

The Enterprise Rent-A-Car branch is easily found at a key location for regional travel: 1847 US-129, Cleveland, GA 30528, USA. This placement provides excellent road access for customers coming from different parts of White County and the surrounding communities, including Clarkesville, Toccoa, and Gainesville. Being situated on a major U.S. highway makes it a simple and direct destination for in-person service.

As a non-airport branch, its typical operating hours are structured for the local community, usually running from 8:00 AM to 5:00 PM on weekdays, with shorter hours on Saturday mornings (e.g., 9:00 AM to 1:00 PM) and remaining closed on Sunday. Customers planning pick-ups or returns must adhere closely to these times.

The facility is committed to providing a comfortable and accessible experience for all patrons:

• A clear Wheelchair accessible entrance ensures a welcoming point of entry for customers with mobility needs.
• Dedicated Wheelchair accessible parking lot spaces are available directly on the property for convenient access to the office.
• For after-hours returns, a straightforward process is in place: customers can park the vehicle on Enterprise property, lock it, and deposit the keys in a designated drop box, typically located to the right of the entrance. Responsibility for the vehicle's condition then transfers to Enterprise upon inspection on the next business day.

The Cleveland, GA Enterprise branch provides a robust selection of rental solutions, focusing on both standard passenger vehicles and larger utility vans:

• Comprehensive Vehicle Fleet: Offering a wide range of rental vehicles, including economy cars (e.g., Mitsubishi Mirage), compact and mid-size sedans (e.g., Toyota Corolla, Chevrolet Malibu), SUVs (from compact to full-size options like the Chevrolet Equinox and Chevrolet Tahoe), and premium/luxury models.
• Dedicated Van Rental: A specialized offering that includes various van classes, such as passenger vans (e.g., Chrysler Pacifica, or larger 10- and 15-passenger vans for group trips), and commercial-grade cargo vans for business or moving needs.
• Customer Pick-Up Service: Enterprise is famous for its "We'll Pick You Up" service, a highly beneficial feature for customers whose personal vehicles are in the body shop. However, customers must proactively schedule and confirm this service with the local office to ensure a smooth arrangement, as miscommunication has occasionally resulted in service failure.
• Flexible Payment Options: Accepts all major Credit Cards, Debit Cards (subject to specific, strict local policies), and NFC mobile payment solutions for convenience.
• Optional Protection Products: Provides the option to purchase Damage Waiver (DW), which waives or reduces the renter's responsibility for loss or damage to the rental vehicle, in addition to other supplementary insurance coverage products.
• Additional Driver Policies: Allows for the renter's spouse or domestic partner to be an authorized driver at no extra charge, provided they meet all standard age and license requirements. Additional charges apply for other authorized drivers.

The Enterprise Rent-A-Car location in Cleveland, GA, offers several attractive attributes that enhance its standing as a valuable local resource:

• Identifies as Women-Owned: As a women-owned business, the location provides an option for customers in Georgia who prioritize supporting diversity and local enterprise in their consumer choices.
• Active Military Discounts: The branch offers discounts for active military personnel, recognizing and supporting the service members within the Georgia community.
• Highly Rated Staff Performance: Numerous customer accounts specifically praise individual staff members (like "Miles" in one review) for exceptional kindness, professionalism, and going "above and beyond" to provide a positive experience, often turning around a customer's bad day.
• Dual Rental Service: The combined offering of traditional Car Rental and specialized Van Rental services makes it a versatile choice for both individual and commercial/group travel needs.
• Accessibility Focus: Providing a Wheelchair accessible entrance and parking lot demonstrates a commitment to serving all members of the community equitably.

To arrange a booking, confirm rental details, or inquire about vehicle availability at the Cleveland, GA location:

Address: 1847 US-129, Cleveland, GA 30528, USA

Phone: (706) 348-8181

Mobile Phone: +1 706-348-8181

For individuals and families in Northeast Georgia, Enterprise Rent-A-Car in Cleveland is worth choosing primarily for its comprehensive service model, especially when a replacement vehicle or specialty van is needed. Their renowned willingness to arrange local pick-up from nearby auto body shops or homes, when properly coordinated, offers unmatched convenience for those without transportation. The staff's capacity for genuinely positive and personalized customer service—which is frequently highlighted in reviews—is a key differentiator, providing a reassuring human touch during stressful times.

Additionally, the diversity of the fleet, from fuel-efficient compacts to spacious passenger vans, ensures that a suitable vehicle is available for any purpose, from commuting to a family trip to Savannah or a business delivery. The active military discount and the business's women-owned status add further layers of appeal for community-conscious customers.

To ensure the best possible experience, prospective renters should always confirm the strict local debit card policy and any necessary documentation before arriving. For services like pick-up, clear, triple-checked communication regarding location and timing is paramount. By taking these simple steps, Georgia users can leverage the full benefits of this well-located and generally highly-rated Enterprise branch for their transportation needs.

Enterprise Rent-A-Car

1847 US-129, Cleveland, GA 30528, USA