Enterprise Rent-A-Car Photos



Enterprise Rent-A-Car Introduce
For those of us living in Shelbyville, Tennessee, or frequently passing through our charming community, reliable transportation is more than a convenience; it's an essential part of our daily lives. Whether your personal vehicle is in the shop for unexpected repairs, you have family visiting from out of state, or you simply need a different type of vehicle for a special occasion or a business trip across the Volunteer State, having a trusted and accessible car rental service nearby makes all the difference. This is precisely where Enterprise Rent-A-Car in Shelbyville steps in, offering a professional, efficient, and customer-focused solution right here in our community.
Enterprise Rent-A-Car is a name synonymous with car rental excellence worldwide, and its Shelbyville branch upholds that reputation with a strong local presence. Operating since at least 2009, this location has built a loyal customer base by consistently striving to provide a high-quality rental experience. While being part of a vast global network, the team in Shelbyville understands the unique needs of our local residents. They are committed to providing solutions that keep you moving, whether it's for an hour, a day, a week, or longer. With a focus on offering current-year vehicles, maintaining cleanliness, and delivering efficient service, Enterprise Rent-A-Car in Shelbyville aims to make your rental process as smooth and stress-free as possible, ensuring you can navigate our beautiful state with confidence and comfort.
Convenience and accessibility are crucial for any local service, and Enterprise Rent-A-Car in Shelbyville is ideally located to serve our community. You'll find us at 2828 US-231, Shelbyville, TN 37160, USA. This prominent address places the rental office directly on a major highway, US-231, also known as North Main Street in some stretches, making it exceptionally easy to locate and access from various parts of Shelbyville and the surrounding areas. Whether you're coming from the heart of Shelbyville, or from neighboring towns, navigating to this location is straightforward.
The clear visibility and direct access off a main road minimize the time and effort required to pick up or drop off your rental vehicle. Unlike potentially more complex airport rental procedures, this local branch offers a direct and familiar experience for Shelbyville residents. The ample parking space typically available at such locations further adds to the convenience, allowing you to easily manage your personal vehicle while picking up your rental. This commitment to an accessible location underscores Enterprise's dedication to providing a hassle-free and efficient service tailored to the needs of our local community.
Enterprise Rent-A-Car in Shelbyville offers a comprehensive range of services designed to meet diverse transportation needs for both individuals and businesses:
Extensive Vehicle Selection: Customers can choose from a wide variety of well-maintained vehicles, from fuel-efficient economy and compact cars perfect for daily commutes, to mid-size and full-size sedans for comfortable travel. Their fleet also includes SUVs (various sizes), pickup trucks, and a range of passenger and cargo vans (including 12 and 15-passenger options) suitable for families, group outings, or moving tasks. Customers can often expect "current year" vehicles, ensuring modern features and reliability.
Short-Term and Long-Term Rentals: Vehicles are available for flexible rental periods, including daily, weekly, monthly, or even extended long-term rentals, catering to both spontaneous needs and planned trips.
Insurance Replacement Rentals: A key service for individuals whose personal vehicles are undergoing repairs due to accidents or mechanical issues. Enterprise is well-versed in working with insurance companies to provide seamless temporary transportation.
Corporate Accounts: Tailored programs and competitive rates are available for businesses that require consistent access to rental vehicles for their operations, employee travel, or other corporate needs.
One-Way Rentals: The convenience of picking up a vehicle in Shelbyville and dropping it off at another Enterprise location, facilitating flexible travel plans across the region or beyond.
Complimentary Pickup Service: Enterprise is widely known for offering a complimentary local pickup service, where they can pick you up from your home or office (within a reasonable distance) and bring you to the branch to complete your rental. This is a significant convenience for many customers.
Fuel Options: Customers are typically offered various fuel policies, including prepay fuel, having Enterprise refill the tank (with a service charge), or refilling the tank themselves before returning the vehicle.
Enterprise Rent-A-Car in Shelbyville stands out due to several key features and highlights that enhance the customer experience:
Exceptional Customer Service: As highlighted by long-term customers, the staff, including individuals like Richard Blaylock and Ivan, are consistently praised for their "amazing" demeanor, "positive attitude," courtesy, and efficiency. They are known for going above and beyond to ensure a great experience, even when facing challenges like being short-staffed.
Commitment to Current-Year Vehicles: Customers appreciate the effort made to "provide a vehicle that is a current year," ensuring renters benefit from modern features, better fuel efficiency, and the latest safety technologies.
Variety and Choice of Vehicle Size: The ability to provide a vehicle "a size of your choice" with a diverse fleet means Enterprise can cater to virtually any personal or group transportation need, from compact cars to SUVs and vans.
Efficiency and Reliability: Despite occasional staffing challenges, the team is noted for being "efficient," and generally providing "spot on clean" vehicles, leading to a reliable and swift rental process.
Competitive Pricing: A long-time customer expressed, "I seriously doubt the prices and the service can be beaten," suggesting that this location offers strong value for its services.
Long-Standing Local Presence: Serving the Shelbyville community since 2009, this branch has built a reputation and trust among locals, indicating consistent quality and dedication.
Responsiveness (with reservation): While one review noted difficulty reaching someone by phone without a reservation, the immediate access to staff once a reservation is in place shows their system is geared towards efficient service for confirmed customers.
For inquiries, reservations, or any assistance regarding your car rental needs in Shelbyville, you can easily connect with Enterprise Rent-A-Car using the following contact details:
Address: 2828 US-231, Shelbyville, TN 37160, USA
Phone: (931) 685-4250
Mobile Phone: +1 931-685-4250
For specific operating hours, it's always best to verify directly with the branch, but typical hours for Enterprise locations are often:
- Monday - Friday: 8:00 AM - 5:00 PM (some may extend to 6:00 PM)
- Saturday: 9:00 AM - 12:00 PM or 1:00 PM
- Sunday: Closed
It is highly recommended to call ahead or make an online reservation to confirm vehicle availability, discuss specific rental requirements, and ensure the smoothest possible experience, especially during peak seasons or holidays.
For locals in Shelbyville, Tennessee, Enterprise Rent-A-Car at 2828 US-231 is an exceptionally suitable and highly recommended choice for all their temporary transportation needs. Its long-standing presence in the community since 2009, coupled with overwhelmingly positive feedback about its customer service, speaks volumes about its reliability and dedication to its neighbors. This isn't just a corporate branch; it's a team that clearly invests in providing a great experience, as evidenced by the consistent praise for individuals like Richard Blaylock and Ivan.
The commitment to offering "current year" vehicles of various sizes ensures that whether your car is undergoing repairs, you need a comfortable sedan for a business trip, or a spacious SUV for a family outing, you'll find a well-maintained and reliable option. The efficiency of their check-in process and the "spot on clean" vehicles further enhance the appeal for busy Tennesseans. While one review noted potential challenges with phone access without a reservation, this highlights the advantage of planning ahead, which then unlocks their efficient service. For its competitive pricing, top-tier customer service, and dedication to providing reliable, modern vehicles right here in Shelbyville, Enterprise Rent-A-Car stands out as an indispensable local resource for all your car rental needs in Middle Tennessee.
Enterprise Rent-A-Car Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2828 US-231, Shelbyville, TN 37160, USA
Enterprise Rent-A-Car Reviews
cleaningpriceSUVchoice
★ 5★ 4★ 3★ 2★ 1We have used Enterprise Rent-A-Car at this location since 2009 and I will say they do their very best to provide a vehicle that is a current year and a size of your choice. Sometimes they may be a little short handed and take a little more time to check in than others but they are efficient. Sometimes the vehicle may not be as clean as other times but generally spot on clean. I seriously doubt the prices and the service can be beaten, in my opinion. Last rental was February 28, 2025
Mar 04, 2025 · Danny MooreYou call them so many times a day for an entire week, no one to talk to to be able to ask questions. You go ahead and reserve on line and wow you call you say you have a reservation and you get to talk to someone.
Jul 07, 2025 · Kelly HudsonHappy with the service. Disappointed with how expensive the insurance is $25 a day when I pay $60 a month for a mercedes benz c300. They should make insurance more affordable. Is not just expensive it's ridiculous.
Nov 30, 2024 · Lloan GomezI was accused of having a pet in my rental after it was turn back in to enterprise car rental they called me and said I owned 250.00 for professional cleaning fee because they said that it appeared to either have grass or dog hair something in the back seat and there was mud in the middle of the backseat I didn't even use the back seat I ask for pictures and a cleaning receipt for proof but they said they was unable to provide that information their just trying to make an extra 250.00 be very careful when renting from enterprise car rental I highly suggest to go somewhere else if you need rent a car enterprise car rental are liers and thives I would not rent from them again for nothing
Dec 19, 2024 · Russell KempGreat selection of nice cars and suvs.. great staff!! Friendly and helpful!!
Feb 12, 2025 · Jeffery Prater
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