Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome, fellow Tennesseans! Whether you’re planning a weekend getaway, need a temporary vehicle while yours is in the shop, or require reliable transportation for business, finding a dependable car rental service right here in Memphis is essential. We’re going to take a closer look at a well-known name in the industry, Enterprise Rent-A-Car, specifically their location conveniently situated on Union Avenue. This guide aims to provide you with all the necessary information to make an informed decision when it comes to your car rental needs, highlighting why this local branch is a solid choice for residents across the Volunteer State.
Enterprise Rent-A-Car has built a strong reputation for its wide selection of vehicles and customer-focused approach. For those of us living in and around Memphis, having a trustworthy local option means peace of mind and convenience. We understand the unique needs of our community, from navigating downtown streets to embarking on longer trips across the state or beyond. This particular Enterprise branch strives to cater to those diverse requirements, ensuring you have the right vehicle for your journey.
One of the primary benefits of choosing a local branch like Enterprise on Union Avenue is the ease of access. Forget about long drives to airport car rental counters if you don't need to fly. This location is strategically placed to serve the Memphis community directly. You can quickly pick up your rental, get on with your day, and return it just as easily, saving you valuable time and hassle. The convenience of a nearby rental option cannot be overstated, especially when unexpected transportation needs arise.
This article will delve into the specific details of this Enterprise Rent-A-Car location, covering everything from its exact address and contact information to the range of services and features that set it apart. We’ll also consider real customer experiences to give you a well-rounded perspective on what to expect. By the end, you’ll have a clear understanding of why Enterprise Rent-A-Car at 426 Union Avenue in Memphis could be your ideal solution for all your vehicle rental requirements.
The Enterprise Rent-A-Car branch we're focusing on is centrally located at 426 Union Ave, Memphis, TN 38103, USA. This address places it in a highly accessible area within Memphis, making it incredibly convenient for residents and visitors alike. Union Avenue is a major thoroughfare in the city, well-connected to various neighborhoods and main roads. Whether you’re coming from downtown, East Memphis, or even areas further out, reaching this location is typically straightforward.
Its proximity to key areas of Memphis enhances its accessibility. For those relying on public transportation, there may be bus routes that serve the Union Avenue corridor, offering another option for reaching the branch. If you’re driving, the location is easy to spot and provides a direct route to pick up or drop off your rental vehicle. This central positioning is a significant advantage, reducing travel time and making the rental process more efficient for busy individuals and families.
Being in the heart of Memphis also means that the branch is surrounded by various amenities, including dining options, shops, and other businesses. This can be particularly useful if you need to attend to other errands before or after picking up your car. The ease of navigation to and from 426 Union Avenue contributes significantly to a stress-free rental experience, allowing you to focus on your travel plans rather than logistical challenges.
- Extensive Vehicle Selection: Enterprise Rent-A-Car typically offers a wide array of vehicles to meet diverse needs. This includes compact cars for economical travel, sedans for comfortable commuting, SUVs for families or those needing more space, trucks for hauling, and even luxury vehicles for special occasions. Their diverse fleet ensures you can find the perfect fit for your specific travel requirements.
- Short-Term and Long-Term Rentals: Whether you need a car for a single day, a weekend trip, a week-long vacation, or even an extended period, Enterprise provides flexible rental options to accommodate both short-term and long-term needs. This flexibility is crucial for locals who might need a vehicle for varying durations, from a quick errand to a lengthy business trip.
- One-Way Rentals: For those traveling out of state or not returning to Memphis, Enterprise often facilitates one-way rentals, allowing you to pick up a car at this Memphis location and drop it off at another Enterprise branch elsewhere. This service is invaluable for convenient travel plans.
- Insurance Replacement Rentals: If your personal vehicle is in the shop due to an accident or repair, Enterprise works directly with many insurance companies to provide seamless replacement rentals, ensuring you stay mobile during an inconvenient time.
- Business Rental Programs: Enterprise offers specialized programs for businesses, providing corporate rates and tailored solutions for companies needing regular car rentals for their employees.
- 24/7 Roadside Assistance: Most Enterprise rentals come with the peace of mind of 24/7 roadside assistance, ensuring help is available in case of a breakdown or unexpected issue during your rental period.
- Customer-Centric Service: As evidenced by customer reviews, this particular branch has received praise for exceptional customer service. For instance, the experience with Chris highlights a proactive approach to resolving issues and going the extra mile to ensure customer satisfaction, even in challenging situations with limited car availability. This dedication to helping customers is a significant highlight.
- Proactive Problem Solving: The example of Chris sending team members to retrieve cars from other locations demonstrates a commitment to fulfilling customer needs even when inventory is scarce. This proactive and resourceful approach sets a positive precedent for service quality.
- Emphasis on Customer Comfort: The instance where a customer was accommodated with a different vehicle after expressing discomfort with the initial car’s drive illustrates the branch's willingness to prioritize customer comfort and safety. This attention to individual preferences enhances the overall rental experience.
- Reliable Fleet (Generally): While one review mentioned an oil change issue, it also noted the car was brand new, suggesting a commitment to maintaining a modern fleet. Generally, Enterprise is known for offering well-maintained and reliable vehicles.
- Community Focus: While not explicitly stated, the local branch aims to serve the Memphis community, understanding the specific needs of residents and striving to provide convenient and accessible car rental solutions.
For direct inquiries or to make a reservation, you can reach the Enterprise Rent-A-Car branch at 426 Union Ave, Memphis, TN 38103, USA.
Their primary phone number is (901) 525-8588.
For mobile phone inquiries or international dialing, the number is +1 901-525-8588.
For residents of Tennessee, particularly those in the Memphis area, Enterprise Rent-A-Car on Union Avenue presents a highly suitable and reliable option for all your car rental needs. Its central location in Memphis is a significant advantage, offering unparalleled accessibility whether you're coming from across town or just down the street. This eliminates the inconvenience often associated with airport car rental counters, making it a truly local solution designed for ease of use.
Beyond its convenient location, the branch’s commitment to customer service truly stands out. As highlighted by local experiences, the staff, like Chris, often go above and beyond to ensure customer satisfaction, even in challenging circumstances. This dedication to finding solutions, providing comfortable and safe vehicles, and addressing concerns promptly fosters a sense of trust and reliability that is invaluable to local customers. When you're dealing with transportation needs, knowing you have a responsive and helpful team on your side makes all the difference.
Furthermore, the diverse range of services offered – from various vehicle types to flexible rental durations and specialized programs like insurance replacements – means that this Enterprise branch is well-equipped to handle a wide array of local scenarios. Whether you need a compact car for city driving, an SUV for a family trip to a state park, or a temporary vehicle while yours is being repaired, they have options tailored for Tennesseans. The potential for seamless one-way rentals also adds another layer of convenience for those traveling beyond the immediate area.
While one customer experience highlighted a follow-up issue with corporate and a challenge with phone responsiveness at the local level, the positive experiences shared also demonstrate the potential for exceptional service when you connect with the right team members. This underscores the importance of direct engagement and clear communication with the local branch for specific needs.
In essence, for Memphis locals, Enterprise Rent-A-Car at 426 Union Ave is more than just a car rental agency; it's a community resource. It provides accessible, reliable, and often customer-centric transportation solutions right in our backyard. For your next trip, a temporary vehicle, or any car rental requirement, consider reaching out to your local Enterprise branch – they're ready to help you get where you need to go, right here in Tennessee.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
426 Union Ave, Memphis, TN 38103, USA
Enterprise Rent-A-Car Reviews
managercalltruckbookdrivenametiredepositgastransportation
★ 5★ 4★ 3★ 2★ 1NO FOLLOW UP- I have always rented from Enterprise in the past, however on my last rental for May I encountered a small problem. The car needed an oil change during my vacation. I was giving 3 options to have their car serviced during my vacation. I took time out during 2 days and finally got the car oil changed on the 2 days. I advised the company it was done and THEIR REP offered some type of compensation for me using my TIME to get the vehicle serviced. It was brand new 2025 just imagined if I keep driving the car and oil would have gotten low. It has been over a month from May 30 and NO ONE has reached back out to me via phone. Customer service just keeps asking me to contact the location in Memphis. They don’t answer the phone and I went to the location and they just kept walking pass the customer not saying anything . Again the last email they directed me to a location out of my state. Their follow up is HORRIBLE.
Jul 08, 2025 · K L WheelerChris was absolutely amazing!!I'd had an issue with no availability and constant cancellations since 9am. When I finally got into the location around 1:30 the amount of cars available cars was STILL SCARCE. He managed to find a compact car but I didn't feel comfortable with how the car drove, especially with the extensive drive I had. Chris literally sent a few of his team to get more cars from another location to accommodate my request while simultaneously helping others in the process. He ensured my voice and concerns were handled expeditiously. Best experience I've ever had within this company. Enterprise,kudos to you for hiring people who genuinely enjoy their job and more importantly enjoy helping others.
May 21, 2025 · Amber NicoleThe Enterprise on Union is the best place to rent a vehicle. They were very professional and understood my needs.
Mar 18, 2025 · Marjorie Lee-JohnsonI have been using this location for several years. My last visit, June 2,2025, I went in after dropping my car off to the body shop. I work nights, so I was kind of cranky. When it was my turn, I approached the counter frustrated, because the rental as not at the body shop (no one notified me, that this was stopped over a year ago). The counter agent, (I wish I could remember her name) was so very patient, her voice or attitude NEVER changed, although I was clearly agitated. I want to give her the he recognition she deserves, and when I find out her name, I will post again.
Jun 12, 2025 · FANNIE STOVALLI went to this location to return a vehicle. Upon my arrival, I tried to get the attention of a worker to see where I needed to park to return the vehicle. She stood in one spot, did not move, and stared at me. I had to get out of the vehicle and politely ask did she work there, because she had a stoned look on her face. She never smiled, said hello, greeted me or anything. I explained to her that I was trying to see where I needed to park. She immediately raised her voice and started pointing everywhere, saying park here, park there, very rudely. Tempers flared, as I explained to her that I would rather her not assist me, and she doesn't have to speak to, due to her poor communication.She still continued to yell at her place of employment and couldn't restrain herself from becoming unhinged. As I attempted to check the vehicle to make sure I didn't leave anything behind a customer came outside & intervened on the workers behalf. She immediately came out of nowhere and said that I had a bad attitude, without knowing what had transpired. I immediately asked if she was the manager. She stated that she wasn't & I explained that I would rather her not speak to me & I was done speaking to her. Tempers flared the customer became very irate, threats went out, a gun was visibly on her hip, as she threatened to harm me.There is more, but I would like to speak directly to the owner of this location if possible. The police was called, the manager never showed leadership, addressed the issue or asked what happened or was I ok. The female staff went back inside & pretended to be a professional. An hour passed, as the entire situation unfolded, as staff continued to assist other customers and never looked my way, as I was attempting to return the vehicle. I finally grew tired of waiting and asked for the manager to assist me with the return. He was very lackluster, nonchalant, & didn't care to assist me. Very unfortunate and unprofessional staff! Horrible customer service!!! I am mentally distraught behind this incident!
Feb 08, 2025 · tonimsb
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