Enterprise Rent-A-Car

- 3161 W Broad St, Columbus, OH 43204

For those of us living in Columbus and across the great state of Ohio, reliable and accessible transportation is more than just a convenience; it's a vital part of our daily lives. Whether your personal vehicle is temporarily out of commission, you're planning a family trip to a state park, or you simply need a flexible way to get around town, a dependable car rental service nearby can truly simplify things. Enterprise Rent-A-Car, with its well-regarded branch at 3161 W Broad St in Columbus, stands as a prime choice for locals seeking quality vehicles and a seamless rental experience right in their neighborhood.

Enterprise Rent-A-Car is a renowned leader in the car rental industry, distinguished by its widespread neighborhood locations and its signature "we'll pick you up" service, designed to bring convenience directly to the customer. The 3161 W Broad St branch in Columbus, Ohio, embodies this commitment, focusing on serving the local community with a diverse fleet and a customer-centric approach. This location typically offers a wide array of vehicles, from economical compact cars for errands around the city to spacious SUVs and minivans perfect for family adventures across Ohio. Enterprise strives to provide clean, well-maintained vehicles and a straightforward rental process, aiming to meet the varied needs of its local clientele.

Customer experiences at this particular Enterprise location are consistently positive, with strong praise for the staff. Reviewers frequently highlight the exceptional customer service, specifically mentioning individuals like "Jason" for being "so helpful," "sweet, kind, and helpful," and resolving issues quickly and efficiently. This dedication to personalized service, ensuring customers get the "proper rental for the proper price," sets this branch apart and makes it a highly recommended choice for car rental needs in Columbus.

The Enterprise Rent-A-Car branch is conveniently located at:

3161 W Broad St, Columbus, OH 43204, USA

This address positions the Enterprise branch strategically in West Columbus, making it highly accessible for residents in the immediate vicinity and those commuting from surrounding areas. West Broad Street is a major artery, providing easy navigation and connectivity to various parts of the city. As a neighborhood location, it offers a distinct advantage over airport rental counters: less traffic, a more relaxed environment, and often more personalized attention. This is ideal for locals who need a rental car for everyday use, without the added complexities or rush of an airport pickup.

A significant highlight of Enterprise, and certainly available at this branch, is their "we'll pick you up" service. This feature allows customers to be picked up from their home, office, or even a collision shop within a certain radius, and transported to the rental office to complete their paperwork and pick up their vehicle. This truly elevates the convenience factor, particularly for those whose personal vehicle is unavailable.

Operating hours for this branch are generally convenient, typically: Monday to Friday from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 1:00 PM. Note that After Hours Drop Service is not available at this location, so planning your return within operational hours is essential. It's always a good practice to confirm current hours directly with the branch, especially during holidays, to ensure a smooth pickup and return.

Enterprise Rent-A-Car at 3161 W Broad St provides a comprehensive array of services tailored to meet diverse transportation demands for local Ohio users:

• Diverse Vehicle Selection: A wide range of vehicle classes is typically available, including economy cars (e.g., Mitsubishi Mirage), compacts (e.g., Nissan Versa), mid-size sedans (e.g., Toyota Corolla, Chevrolet Malibu), full-size sedans, and a variety of SUVs (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox, Chevrolet Tahoe), minivans (e.g., Dodge Grand Caravan), and potentially even luxury vehicles. This ensures there’s a vehicle suitable for every purpose, from daily commutes to larger group travel.
• Flexible Rental Durations: Customers can choose from daily, weekend, weekly, and monthly rental options, accommodating both short-term needs and longer-term temporary transportation solutions.
• "We'll Pick You Up" Service: As mentioned, this is a core offering, where the branch can pick you up from your home, office, or repair shop within a specified service area, and bring you to the rental office.
• Enterprise Plus® Loyalty Program: A free rewards program that offers benefits like faster reservations, earning points for free rental days, and access to special member deals, making repeat rentals more rewarding.
• Optional Protection Products: Various coverage options are available, such as Damage Waiver (DW), Extended Protection (EP), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP), providing peace of mind during your rental.
• Additional Equipment: Availability of extras like GPS navigation systems and child safety seats (infant, child, and booster seats) to enhance your travel experience.
• One-Way Rentals: The flexibility to pick up a car at this Columbus location and return it to another Enterprise branch, useful for inter-city travel within Ohio or out-of-state journeys.
• Business Rental Programs: Tailored solutions for companies and corporate travelers, offering customized rental programs and rates.
• Insurance Replacement Rentals: Specializing in providing vehicles for customers whose cars are in the shop due to accidents or mechanical issues, often working directly with insurance companies for billing.

Enterprise Rent-A-Car at 3161 W Broad St distinguishes itself with several key features that particularly appeal to local Ohio users:

• Exceptional Customer Service: The most prominent highlight, as consistently praised by customers, is the friendly, helpful, and efficient staff. Individuals like "Jason" exemplify the branch's commitment to ensuring a positive and hassle-free experience, providing clear guidance and going the extra mile.
• Convenient Neighborhood Location: Being a local branch, it offers superior accessibility for residents across West Columbus and beyond, avoiding the complexities and congestion of airport rental facilities.
• "We'll Pick You Up" Service: This standout feature offers unparalleled convenience, especially when your primary vehicle is unavailable, making the process of obtaining a rental car significantly easier.
• Reliable and Clean Vehicles: Customers note receiving "very nice" cars, indicating a commitment to providing quality, well-maintained vehicles for a comfortable driving experience. Enterprise as a brand prides itself on having clean, confident vehicles.
• Streamlined Process: The ability to handle issues quickly and have "everything taken care of within minutes" highlights the efficiency and customer-focused approach of the team.
• Diverse Fleet for Local Needs: With options ranging from economy cars for city errands to larger vehicles for family outings, the branch is well-equipped to handle various local transportation demands.

To contact Enterprise Rent-A-Car at 3161 W Broad St, Columbus, for reservations or inquiries, please use the following details:

Address: 3161 W Broad St, Columbus, OH 43204, USA

Phone: (614) 279-2577

Mobile Phone: +1 614-279-2577

It is highly recommended to call the branch directly for inquiries about specific vehicle availability, to arrange a pickup, or to confirm holiday hours. Online booking is also available through the Enterprise website, offering convenience for planning your rental in advance.

For Ohioans, particularly those residing in the Columbus area, Enterprise Rent-A-Car at 3161 W Broad St stands out as an exceptionally suitable and highly recommended option for their car rental needs. Its prime location as a neighborhood branch provides unparalleled convenience, allowing local residents to easily access reliable transportation without the added hassle and expense often associated with airport car rental facilities. This accessibility is crucial for a wide range of local uses, whether it's needing a temporary vehicle while your own car is being repaired, or simply an extra set of wheels for a weekend trip to explore Ohio’s diverse attractions.

The consistent praise for the customer service, with specific commendations for staff members like Jason, underscores a genuine commitment to making the rental experience smooth, pleasant, and efficient. The "we'll pick you up" service further enhances this convenience, truly bringing the rental car to your doorstep. Coupled with a diverse fleet of clean, well-maintained vehicles, Enterprise Rent-A-Car on West Broad Street offers a reliable, customer-focused, and highly convenient solution for locals seeking quality transportation throughout Ohio.

Enterprise Rent-A-Car

3161 W Broad St, Columbus, OH 43204, USA