Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For Oregonians, especially those nestled in the vibrant heart of Portland, the need for a reliable vehicle often goes beyond daily commutes. Our state's diverse landscapes, from the rugged Pacific coastline to the majestic Cascade Mountains, and the dynamic city life, frequently call for the flexibility and freedom that only a personal car can provide. Whether it’s for a spontaneous weekend getaway, a crucial business trip, or simply needing a temporary ride while your own vehicle is being serviced, car rental services play a vital role in keeping our lives moving. Among the various options available, Enterprise Rent-A-Car, particularly its branch at 1623 W Burnside St in Portland, consistently stands out for its commitment to customer satisfaction and a seamless rental experience.
Enterprise Rent-A-Car is a globally recognized brand, but the true measure of its service often comes down to the local branches. The Portland W Burnside St location has garnered significant praise from local users, distinguishing itself through its friendly staff, clean and well-maintained vehicles, and an overall hassle-free process. This guide is crafted specifically from the perspective of a local Oregon user, aiming to provide a clear, engaging, and factual overview of what makes this particular Enterprise branch a highly suitable and often preferred choice for your transportation needs right here in our beloved state.
The beauty of Oregon lies in its accessibility, allowing residents to transition from urban centers to breathtaking natural wonders within a short drive. Having a dependable rental car enhances this experience, providing the means to explore hidden gems, attend events outside of city limits, or simply manage everyday life when your personal vehicle is unavailable. Enterprise Rent-A-Car on W Burnside St is strategically positioned to cater to these varied demands, offering a trusted solution right in the heart of Portland.
This article will take a closer look at the Enterprise Rent-A-Car location at 1623 W Burnside St, Portland, OR. We will cover its accessible downtown address, detail the extensive range of services and vehicle types they offer, and highlight the exceptional features that have earned them glowing reviews, particularly their outstanding customer service and the quality of their fleet. We’ll also provide essential contact information, ensuring you can easily connect directly with their team for any inquiries or to make a reservation. Our objective is to equip you with the knowledge to confidently choose Enterprise Rent-A-Car for your next vehicle rental, knowing you’re selecting a branch that prioritizes its local customers.
Customer testimonials frequently laud this location for going "beyond expectations," citing specific instances of outstanding managerial support and remarkably friendly interactions. This level of personalized service is a hallmark of a truly customer-centric business and makes a significant difference in the overall rental experience. By providing this detailed overview, we aim to underscore why many Oregonians consider Enterprise Rent-A-Car on W Burnside St their preferred partner for dependable and pleasant car rentals.
Enterprise Rent-A-Car is conveniently located at 1623 W Burnside St, Portland, OR 97209, USA. This address places it in a highly accessible and central part of downtown Portland, making it an ideal choice for a wide range of local Oregon users. Its strategic position offers significant advantages for those already in the city center, whether they are residents, business travelers, or visitors.
The W Burnside St location is easily reachable from various points within Portland. It's situated near major thoroughfares and is well-served by Portland's efficient public transportation system, including MAX light rail and numerous bus lines. This excellent connectivity means that customers can often reach the branch quickly and conveniently, avoiding the need to travel to Portland International Airport (PDX) for their rental car needs if they are already downtown or nearby.
For those living in or around downtown, the Pearl District, or Nob Hill, this Enterprise branch is just a short drive or even a walk away. This neighborhood accessibility is a key benefit, particularly for individuals whose personal vehicle is unavailable due to maintenance or an unexpected event. Pick-up and drop-off at this location are often described as a "breeze" by customers, contributing to a smooth and efficient rental process. While street parking in downtown Portland can be challenging, the branch itself is geared towards seamless vehicle transactions, facilitating ease of access for customers coming to rent or return their vehicles.
Enterprise Rent-A-Car, including its 1623 W Burnside St branch in Portland, offers a comprehensive range of services designed to meet diverse customer needs. Their offerings go beyond simply providing a vehicle:
- Diverse Vehicle Fleet: Enterprise maintains a broad selection of well-maintained vehicles. This includes economical compact cars perfect for city driving or solo trips, comfortable mid-size and full-size sedans ideal for general travel, various sizes of SUVs suitable for exploring Oregon's diverse landscapes or for family outings, and larger vehicles like minivans or passenger vans for groups. They also offer trucks and even luxury vehicles, ensuring there's a ride for almost any purpose, from a quick errand to a long Oregon road trip.
- Short-Term & Long-Term Rentals: Whether you need a vehicle for a single day, a week, or an extended period, Enterprise provides flexible rental options. Their long-term rental solutions, often referred to as "Enterprise by the Month," are particularly beneficial for locals who need a car for several weeks or months due to personal vehicle repairs, seasonal work, or temporary relocation within Oregon. These plans typically offer competitive rates and unlimited mileage on most vehicle classes.
- One-Way Rentals: Enterprise facilitates one-way rentals, allowing customers to pick up a vehicle at the W Burnside St location and return it to a different Enterprise branch, whether it's another city in Oregon or across the United United States. This service is highly convenient for road trips, business travel, or relocation scenarios.
- Pick-Up Service: A hallmark of Enterprise's customer service, and often highly valued by locals, is their ability to pick up customers from their home or office (within a reasonable distance) when they are coming to rent a vehicle. This can alleviate the stress of arranging transport to the rental office.
- Optional Add-Ons: To enhance the rental experience, customers can choose from various optional add-ons, including GPS navigation systems to navigate Oregon's roads, child safety seats (available in different sizes), satellite radio, and additional protection products like Damage Waiver (DW) or Supplemental Liability Insurance (SLI). It's always advised to review these options carefully and consider existing personal insurance coverage.
- Enterprise Plus Loyalty Program: Customers can join the free Enterprise Plus program, which rewards frequent renters with points that can be redeemed for free rental days with no blackout dates. Higher tiers (Silver, Gold, Platinum) offer additional benefits like bonus points and complimentary vehicle upgrades, providing added value for loyal Oregon customers.
- 24/7 Roadside Assistance: All Enterprise rentals come with 24/7 roadside assistance, providing peace of mind in case of unexpected issues during your travels throughout Oregon.
The Enterprise Rent-A-Car location at 1623 W Burnside St in Portland boasts several key features and highlights that consistently receive positive feedback from local customers:
- Exceptional Customer Service: This is the most frequently praised highlight. Reviews consistently emphasize the "amazingly friendly and social" staff. Customers report genuinely enjoying conversations with employees during both pick-up and drop-off, indicating a level of personal engagement that goes beyond typical transactional interactions. The manager, Brian, is specifically mentioned for going "beyond expectations" and providing outstanding support.
- Smooth Pick-up and Drop-off Process: Customers often describe the rental process as a "breeze," highlighting efficiency and ease. This indicates well-organized operations that respect customers' time, a crucial factor for busy individuals in Portland.
- Clean and Well-Maintained Vehicles: Renters consistently note that the cars provided are "clean and in good condition." Receiving a reliable, well-kept vehicle is fundamental to a positive rental experience, especially for long road trips across Oregon.
- Proximity to Local Residents: The downtown Portland location is a significant advantage for locals living nearby. This makes it incredibly convenient for recurring rentals or for situations where a personal vehicle is temporarily unavailable, fostering repeat business.
- Managerial Excellence and Problem Resolution: The specific mention of a manager, Brian, who "removed over $100.00 in fees" and maintained "company’s protocols in his vision," speaks volumes about the branch's commitment to customer satisfaction and fair dealing, even when issues arise. This level of responsiveness builds strong trust.
- Brand New Vehicles: One customer excitedly mentioned driving a "brand new Malibu," indicating that the branch frequently updates its fleet, providing modern and comfortable cars for renters.
For direct inquiries or to make a reservation with Enterprise Rent-A-Car at their 1623 W Burnside St location in Portland, Oregon, please use the following contact details:
- Address: 1623 W Burnside St, Portland, OR 97209, USA
- Phone: (503) 220-8200
- Mobile Phone: +1 503-220-8200
It is always recommended to call the branch directly to confirm current hours of operation, vehicle availability, and any specific policies relevant to your rental. Given the positive feedback about their staff, you can expect a helpful and engaging conversation when you reach out.
For Oregon locals, particularly those residing in or frequently visiting the heart of Portland, Enterprise Rent-A-Car at 1623 W Burnside St stands out as an exceptionally suitable and highly recommended choice for their car rental needs. Its prime downtown location offers unparalleled convenience, allowing residents to easily access reliable transportation without the trek to the airport, making it ideal for everything from spontaneous weekend adventures to managing daily life when their personal vehicle is unavailable.
The core suitability for locals stems directly from the consistent and overwhelmingly positive customer experiences. Review after review highlights the "amazingly friendly and social" staff, with specific shout-outs to management for going "beyond expectations." This level of personalized, engaging, and genuinely helpful customer service transforms what can often be a mundane transaction into a pleasant interaction, fostering loyalty and trust within the community. For Oregonians who value a welcoming environment and clear communication, this branch clearly delivers.
Furthermore, the assurance of receiving a "clean and in good condition" car, perfectly suited for everything from city errands to long Oregon road trips, coupled with a "breeze" of a pick-up and drop-off process, adds significant value. Whether you need a brand-new sedan for a business trip, a spacious SUV for exploring the Columbia River Gorge, or a temporary vehicle while yours is in the shop, this Enterprise location offers a diverse, well-maintained fleet ready to meet your specific needs.
In essence, Enterprise Rent-A-Car on W Burnside St isn't just a place to pick up a car; it's a local business that prioritizes the experience of its Oregon customers. Its combination of convenient location, diverse vehicle options, and, most notably, its exceptional and friendly staff, makes it a top-tier choice for any Portland resident seeking a reliable and enjoyable car rental experience in our beautiful state.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1623 W Burnside St, Portland, OR 97209, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Had an awesome car rental experience at this location. Pick up and drop off were both a breeze. The car we rented was clean and in good condition and was perfect for our long road trip. The staff at this location are amazingly friendly and social. I've never experienced car rental staff that I've actually enjoyed talking to, or that would engage in an extended conversation with customers. This happened both at pick up and drop off! Luckily this location is super close to where we live so we will definitely become returning customers!
Jun 10, 2025 · Michael SpockThe manager, Brian went beyond my expectations in every way! He removed over $100.00 in fees and he certainly didn’t have to. He is also a good manager for Enterprise because he holds the company’s protocols in his vision at all times! I had a brand new Malibu to drive and so no complaints here!! Great experience over all. Enterprise Portland and ask for Brian Smith, you will not regret it!!
May 23, 2025 · David RotterFantastic as always, the best thing about Enterprise is they empower their people to solve any issues. They make car renting easy and stress free. Don't bother to use other rental agencies, not worth it even if it saves a few dollars. You can't buy back the time it takes to hassle w other agencies if something goes wrong. This particular location is especially talented. Thank you Kevin for your creative quick solution and hustle made our day!
Apr 04, 2025 · jennifer gomersallI use the services of this company regularly because I love them, everything was fine, but yesterday I returned the car and forgot my glasses, which cost about $170 in the car, I remembered about them 5 hours later and immediately called to clarify whether they had found them, they said they would clarify everything and call me back, but they never called me back, I called again myself and they said that unfortunately they did not find them in the car, I am a million% sure that they remained in the car. I don't want to blame anyone, but the fact remains. I have a not very pleasant feeling after this situation, I just shared my story so that you know that if you forget something, you will not get it back
Feb 12, 2025 · Daria ZakharchenkoCcorieanna went above and beyond. I’ve rented countless cars and this was the quickest and most professional interaction I’ve ever had. Thank you!
Jun 28, 2025 · Blake S
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