Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Introduce
For residents of Arizona, particularly in the sprawling Phoenix metropolitan area, access to reliable and transparent car rental services is a practical necessity. Whether you're dealing with a personal vehicle that's out of commission, need a temporary ride for business, or planning a trip across our beautiful state, choosing the right rental agency is key. Enterprise Rent-A-Car is a globally recognized name in the industry, and one of its branches is located at 2425 W Camelback Rd in Phoenix, AZ. As a prominent player in the local market, it's a facility that many Arizonans might consider for their transportation needs.
Enterprise typically aims to provide a wide selection of vehicles and a professional rental experience, often working closely with insurance companies for vehicle replacement services. This particular location serves the Central and West Phoenix areas, offering a point of access for those living or working around the Camelback Road corridor. While the brand itself is widely known for its customer-centric approach, understanding the nuances of individual branch operations and customer feedback can be invaluable for local users.
The expectation with a brand like Enterprise is generally one of efficiency and clear communication regarding rental terms and charges. For those in Arizona, where diverse travel needs arise, having a local branch that is dependable and transparent is crucial. This article aims to provide a factual overview of this Enterprise Rent-A-Car location, taking into account available public information to help potential renters make informed decisions.
Enterprise Rent-A-Car at 2425 W Camelback Rd, Phoenix, AZ 85015, USA, is situated in a key commercial and residential corridor in Central Phoenix. Camelback Road is a major east-west arterial, ensuring good connectivity and visibility for the branch. This location serves a significant portion of Phoenix's population, making it a convenient option for residents in surrounding neighborhoods who need vehicle access.
While not directly at Phoenix Sky Harbor International Airport (PHX), the branch benefits from its proximity to major freeway systems. It offers relatively straightforward access to I-17, a primary north-south route, and connections to I-10 and Loop 101. This allows for reasonable travel times to and from various parts of the Phoenix metropolitan area, including Glendale, Scottsdale, and downtown Phoenix. For locals whose vehicles might be at nearby auto repair shops or dealerships, the Camelback Road location can be a convenient pick-up point.
However, as indicated by some customer feedback, it's worth noting that operations at specific branches, including weekend hours or after-hours drop-off procedures, may vary. Renters should always confirm these details directly with the branch to ensure a smooth experience, particularly if their travel plans fall outside of standard business hours. The accessibility of a location is a significant factor for local users who prioritize convenience in their rental process.
Services Offered:
- Diverse Vehicle Fleet: Enterprise typically offers a comprehensive selection of vehicles, including economy cars, compact sedans, mid-size and full-size cars, SUVs, minivans, and potentially some premium or specialty vehicles, catering to various travel needs and preferences.
- Insurance Replacement Rentals: A common service where Enterprise works with individuals and their insurance companies to provide temporary transportation while their personal vehicle is being repaired or replaced.
- Flexible Rental Periods: Options for daily, weekly, or extended long-term rentals to accommodate different schedules, from short errands to extended trips.
- Online Reservation System: Customers can typically reserve vehicles online through Enterprise's website, allowing for pre-booking and vehicle selection.
- Optional Add-ons: Availability of supplementary equipment such as child safety seats and GPS navigation systems (subject to availability and additional charges).
- Roadside Assistance: Standard with Enterprise rentals, providing support for unexpected issues like breakdowns, flat tires, or lockouts during the rental period.
Features / Highlights:
- Brand Recognition: As part of the larger Enterprise Rent-A-Car network, this location benefits from national brand recognition and a generally wide range of vehicle types available across the company's fleet.
- Local Presence: Conveniently located on a major thoroughfare in Phoenix, making it accessible for residents in the Central and West Valley areas.
- Potential for Variety: The Enterprise fleet generally includes vehicles of different sizes and classes, offering choices for various travel requirements, from individual commutes to family outings.
- Standard Rental Policies: Adherence to general Enterprise rental policies, which include provisions for additional drivers, age requirements, and damage waivers (customers are advised to review these carefully).
Contact Information:
Address: 2425 W Camelback Rd, Phoenix, AZ 85015, USA
Phone: (602) 336-1503
Mobile Phone: +1 602-336-1503
For locals in Arizona, particularly those within the Phoenix area, choosing a car rental service involves weighing various factors, including convenience, cost, and reliability. Enterprise Rent-A-Car on W Camelback Rd serves as one of the many options available for temporary transportation needs. In a state like Arizona, where personal vehicles are often essential for daily life and recreation, the need for a rental can arise from various situations—be it a car repair, a desire for a different type of vehicle for a specific trip, or hosting out-of-town guests.
While Enterprise is a well-established name with a broad fleet, recent customer feedback regarding this specific location highlights the importance for local users to exercise due diligence. Issues related to billing discrepancies, unexpected charges, and vehicle availability, as described in the provided reviews, underscore the necessity of thoroughly reviewing rental agreements, clarifying all charges upfront, and meticulously documenting vehicle condition at both pick-up and drop-off. Confirming operational hours, especially for weekend returns, and understanding after-hours procedures can also prevent potential complications.
For Arizonans, the suitability of any rental location hinges on its ability to provide clear, reliable service. While this Enterprise branch is conveniently located, local users should proceed with a heightened level of attentiveness to ensure their rental experience is smooth and free of unexpected issues. Being proactive in confirming all details and maintaining clear communication with staff can help mitigate potential challenges, allowing locals to utilize this Enterprise location for their transportation needs with greater confidence.
Enterprise Rent-A-Car Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2425 W Camelback Rd, Phoenix, AZ 85015, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I got the rental thru my car insurance since my vehicle was totaled out. I only had the car for 11 days, but they called me and told me to bring the back because they needed to swap it out. So I go let them swap it out but in the meantime I had put the insurance on the car which I paid for and then they added more on to the bill at the end. Then said that they had to replace gas. I turned it in but was not aware that this site is not open on Saturday and Sunday. So called one of the main offices and they said to leave the keys with the guard in the guard shed. Which I did but on Thursday I received a call from my claim adjuster stating that I did not return the car. Which was a lie.I was charged again for gas and bumper to bumper coverage on the car which. That could not explain why theses charges were added. And I told the representative that they are scamming and ripping people off. By adding charges to the bill that cobered already. Shoddy practices at this locatiin.
Jul 11, 2025 · Susette JacksonWatch your credit card statements. This location appears to be running a scam. I had a vehicle in for service that included a rental. This was late Dec 2024 into the first week of Jan. 2025. Enterprise charged my credit card $225 TWO MONTHS LATER! Also, of note I did not get an email or call about the charge. They just tried to sneak in.When I called they claim Bill Luke didn't pay them for the rental. I've called my service writer twice now with no call back.Also, this location tried to give me a Jeep Compass that wreaked of cigarettes. Then I was given a Dodge charger that had front end and brake problems. This is the first time I've had any issues here. I've had to use this location 4 times previously.
Mar 05, 2025 · Pyrat WeslyHorrible experience. Had to drop off a brand new car for service and had a vehicle approval through the dealership. They said it should take up to 30 min, I sat 6 feet from them for over 30 min and they say nothing, so I ask where my car is and they say that they don't have one, and don't have an ETA on when they will have one.
May 08, 2025 · Clinton BoozeWorst experience of my entire life at the location at Bill Luke. Dropped my car off, went to get a rental and immediately met with attitude “where your paperwork” huh! I responded you need to walk back over there and ask for your paperwork. Long story short I mentioned I was going to leave a review the guy turned around told me to leave I was not getting a car. The dealership sales guy saw how rudely I was being addressed immediately contacted another location who was on-site within minutes helping me rent a car. Said they were going to speak to the district this was almost 2 weeks ago. I still have yet to hear from anyone, so for enterprise today they pride themselves on customer service is an absolute JOKE. This location is rude, unprofessional. Sadly the auto techs all came over apologizing and saying they have had issues with the leadership in this location. So I will not be going back to Bill Luke and I am working with my company now to get enterprise removed from our preferred vendor list. Next time you say you are going to call someone DO IT!
Oct 30, 2024 · Mike WYOU WILL BE STUCK WAITING, for an hour, maybe more, and this will happen BOTH when you pick up AND when you drop off. Makes no difference at all if you had a reservation or not-in fact, they're likely not to even have your reservation in the system at all. I've rented here at least seven times, and the experience has been EXACTLY the same EVERY time, over the course of 5+ years. You walk into a crowded room, and you soon hear them tell somebody that they have no cars in stock. Again, this is EVERY time. I feel bad for the employees, because it's not their fault. Management needs to be fired, with the whole system completely revamped, because this place is an unmitigated disaster every time.
Aug 06, 2024 · Michael Gerity
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