Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Introduce
For those residing in or visiting the diverse and dynamic state of Pennsylvania, having access to reliable transportation is more than just a convenience—it’s often a necessity. From navigating the historic streets of Philadelphia and its vibrant surrounding suburbs like Elkins Park, to venturing out to the scenic Poconos or the farmlands of Lancaster County, a dependable car rental service can be the key to unlocking seamless travel. This article serves as a comprehensive guide to Enterprise Rent-A-Car, specifically highlighting their branch in Elkins Park, Pennsylvania. We aim to provide clear, engaging, and factual information to help local users make informed decisions about their car rental needs, always with a friendly and professional, yet slightly promotional, tone.
Pennsylvania's unique geography and extensive network of roads make car rental an indispensable service for many. Public transportation options are robust in urban centers, but for suburban residents or those exploring beyond the major city hubs, a personal vehicle offers unmatched flexibility. Whether you need a temporary car while yours is in the shop, a spacious SUV for a family road trip, or a compact vehicle for efficient city errands, car rental agencies play a crucial role. Enterprise Rent-A-Car, with its widespread presence and commitment to serving local communities, positions itself as a vital resource for individuals and businesses across the Keystone State. Understanding the specific services and local nuances of a branch like the one in Elkins Park can significantly enhance your rental experience.
The Enterprise Rent-A-Car branch in Elkins Park is conveniently situated to serve the local community and surrounding areas. You can find this location at:
1627 W Cheltenham Ave, Elkins Park, PA 19027, USA
This address places the branch directly on West Cheltenham Avenue, a significant thoroughfare that connects various neighborhoods in Elkins Park, Cheltenham Township, and beyond. Its location offers relatively straightforward access for residents from nearby communities such as Abington, Jenkintown, and Philadelphia's immediate northern neighborhoods. Cheltenham Avenue provides direct routes and connections to other major roads, making it reasonably accessible for both pick-ups and returns. While it might not be right off a major interstate, its position within a well-established suburban commercial corridor means it's generally easy to reach via local roads and often by public transit connections to the area. This neighborhood focus is a hallmark of many Enterprise locations, designed to cater specifically to local customer needs rather than solely airport travelers.
As a leading name in the car rental industry, Enterprise Rent-A-Car at the Elkins Park location typically offers a wide array of services designed to meet diverse customer requirements. These generally include:
Standard Car Rentals: A comprehensive selection of vehicles, from fuel-efficient economy and compact cars perfect for city driving or short commutes, to comfortable mid-size and full-size sedans suitable for longer journeys or family use.
SUV and Minivan Rentals: Larger vehicles offering more passenger and cargo space, ideal for family vacations, group travel, or when you need extra room for equipment or luggage.
Truck and Van Rentals: For those with larger hauling needs, such as moving, home improvement projects, or commercial use, Enterprise Truck Rental (often a separate but related service) provides cargo vans, pickup trucks, and larger box trucks.
Long-Term Rental Options: Flexible solutions for extended periods, such as several weeks or months, which can be a cost-effective alternative to short-term rentals for prolonged needs.
Insurance Replacement Rentals: Dedicated support for customers whose personal vehicles are undergoing repairs after an accident or breakdown, often involving direct billing to insurance companies for convenience.
Business Rental Programs: Tailored programs and rates for corporate clients, offering efficient fleet management solutions and special rates for business travel.
Optional Add-ons: Availability of supplemental services and equipment such as GPS navigation, child safety seats, and various protection plans (like Damage Waiver and Extended Protection) for added peace of mind, though these come with additional charges.
Enterprise Rent-A-Car aims to provide a reliable and convenient rental experience, and the Elkins Park branch offers features designed to meet typical customer expectations. Key highlights and considerations for local users often include:
Online Reservation and App Convenience: Customers can easily reserve vehicles online through the Enterprise website or mobile app, providing a streamlined booking process and often allowing pre-filled information for quicker check-out, as noted in a positive customer review.
Neighborhood Branch Accessibility: The Elkins Park location is designed to cater to local community needs, offering an alternative to airport rentals and providing convenient pick-up and drop-off for residents.
Variety of Vehicle Classes: The branch typically maintains a diverse fleet, allowing customers to choose a vehicle class that best fits their specific requirements and budget.
Customer Service: While experiences can vary, Enterprise generally emphasizes customer service, with instances of friendly agents and quick check-out processes being reported, alongside the convenience of a ride home service after returning the car.
However, it's also important for prospective renters to be aware of some challenges highlighted in customer feedback for this specific location. Some customers have reported issues such as:
Vehicle Cleanliness: On occasion, vehicles have been noted to have unpleasant odors, such as smoke, suggesting a need for more thorough interior checks before rental.
Wait Times: There have been complaints about long wait times (30-40 minutes) to pick up reserved vehicles, indicating potential staffing issues or high demand at certain times.
Staff Professionalism: Instances of rude or unprofessional behavior from staff, including managers, have been reported, affecting the overall customer experience and potentially leading to misunderstandings regarding policies or charges.
Rental Close-Out Delays: Some customers have experienced delays in closing out their rental agreements, leading to concerns about extended billing or unresolved account statuses, and difficulties reaching the branch by phone.
These points suggest that while the branch can offer good experiences, consistency in service and attention to detail, particularly regarding vehicle condition and administrative closure processes, are areas where improvements may be needed. Customers are advised to inspect their vehicle thoroughly upon pick-up and confirm all rental details, including return procedures, to avoid potential issues.
For direct contact with the Enterprise Rent-A-Car branch in Elkins Park, Pennsylvania, please use the following information:
Address: 1627 W Cheltenham Ave, Elkins Park, PA 19027, USA
Phone: (215) 886-0502
Mobile Phone: +1 215-886-0502
These contact numbers are your direct line to the Elkins Park location for reservation inquiries, modifications, or any assistance needed during your rental. It is always recommended to call the branch directly for the most up-to-date information regarding vehicle availability, specific branch policies, and current operating hours, especially considering that after-hours drop-off service is not available at this location.
For residents across Pennsylvania, and especially those in the Elkins Park area, Enterprise Rent-A-Car at 1627 W Cheltenham Ave presents a convenient and generally capable option for their car rental needs. Its easily accessible suburban location makes it a practical choice for those seeking a temporary vehicle without the added hassle of airport travel. Whether it's for replacing a car undergoing repairs, facilitating a local move, or embarking on a family trip across the diverse landscapes of Pennsylvania, this Enterprise branch aims to provide the necessary mobility solutions.
While the positive aspects, such as convenient online booking and a varied fleet, make it an attractive option, being mindful of the reported service inconsistencies regarding vehicle cleanliness, wait times, and administrative follow-up is important. By exercising diligence—like carefully checking the vehicle upon pick-up and confirming all return procedures—locals can maximize their positive experience with this well-known rental provider. Ultimately, for many Pennsylvanians, Enterprise in Elkins Park remains a valuable local resource, capable of supporting their dynamic transportation requirements within the state.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1627 W Cheltenham Ave, Elkins Park, PA 19027, USA
Enterprise Rent-A-Car Reviews
managerteampick upcallskillsjobcheckgentlemennamefees
★ 5★ 4★ 3★ 2★ 1Ive tried this location a few time; smell the inside before you sign. Twice I’ve had vehicles smelled of smoke. I don’t smoke and don’t want to smell smoke.They need more staff to handle the rental bookings; 30-40 min wait after your rental time is not acceptable.Winter is awesome! Mark was not and needs a lot more training or moved to a location where he can appreciate the patrons of the said establishment.Lastly it took four days to close out my rental because I refused to wait after closing hours. This occurred because I received an automated email text stating I over extended my rental. I called two days straight no answer. The third day I received a call confirming the close out of my agreement on the correct days—BUT MY Credit card was opened to enterprise 4-7business days on a weekend rental.Unacceptable!
Apr 07, 2025 · Amber SmittenI was able to reserve the car online through the app. When I got there they already had all my information and the car was ready for me. The agent was friendly and checked me out quickly. When I returned it they gave me a ride home. Good experience. I always rent from Enterprise at Elkins Park.
Mar 25, 2025 · Timothy StrappUsed this location for an insurance claim rental... I dealt with the Manager "Chris" and his staff for a little over a month, with a couple of trade ins & trade ups ... Him and his staff were exceptionally PROFESSIONAL, all vehicles were always clean and mechanically sound (I've had issues in the past with other rental companies) and I was very appreciative and confident knowing my daily travels were going to be in a safe manner with no concerns... I would definitely rent from this location again and recommend to others as well...
Sep 28, 2023 · Dj SkillzVery unprofessional like I normally go to Springfield, Pa location which always provides excellent services booked a rental with this location for 3 days from pick up to drop off was just a disaster, everyone in there acted as they were irritated and did not want to service anyone, I had to wait over an hour for a car, the car was in good condition until I started driving and noticed the tire sensor kept coming on, I put air in the tire twice and it kept going down I called enterprise and was placed in a long hold and when someone answered they hung up the phone. I ended up coming back to tell them the tire keeps going down and was told take it to pep boys, I took the pep boys only for them to tell me the tires are flat and it definitely something they could have seen, they had to cha be the tire, and with them changing the tire I ended up missing my show that i payed for, I tried to return the car early but they told I wouldn’t get a refund or anything I missed what I had to do because of the tireAlso when I came back to return the car the customer service was horrible, like I the girl literally snatched the keys out my hands and basically rushed me out to look at the car with her, she saw no issues with the car and said well your good to leave bye and rolled her eyes.
May 19, 2025 · Tammy BeverlyI rented a vehicle for a family trip to N.C. At pickup I noticed that the vehicle was producing white smoke from the exhaust. I requested a different vehicle but was reassured by the Elkins Park Mgr. that if I ran into any problems that he The Elkins Park Mgr would take care of everything and make sure I get another rental. To make a long story short the vehicle broke down in Virginia "Check Engine Light started Flashing" and more white smoke started coming from the exhaust again. The next morning after staying the night in Virginia "unplanned" I reached out to that same Elkins Park Mgr. who was NO HELP AT ALL. After numerous calls to the corporate headquarters I was able to pickup another rental. Upon returning the new rental that we picked up in Richmond to Elkins park I was told by that same Mgr "for the inconvenience you be reimbursed for your tolls and hotel stay". Hey Mr Mgr. I was just charged for another toll buddy and the hotel reimbursement still waiting on that to..Sorry Elkins park I will drive 30 minutes west just to never rent from you again.
Feb 21, 2025 · Shanga Tabb
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