Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors alike navigating the diverse landscapes of California, reliable and convenient transportation is often a key factor in successful travel and daily life. Whether you're planning a family vacation to a nearby theme park, a business trip across Southern California, or simply need a temporary vehicle while yours is being repaired, finding a trustworthy car rental service is essential. Enterprise Rent-A-Car in Fullerton, located in the heart of Orange County, offers a local solution designed to meet these varied needs. This article provides a comprehensive overview of this specific Enterprise branch, detailing its services, location, and key features, while also acknowledging the diverse customer experiences.
Enterprise Rent-A-Car has long been a prominent name in the car rental industry, recognized for its extensive network and commitment to customer service. The Fullerton branch aims to uphold this reputation by providing a wide array of vehicles and convenient options, such as after-hours drop-off. However, as with any service provider, customer experiences can vary, ranging from exceptional interactions highlighting proactive staff and smooth processes, to occasional disappointments regarding vehicle cleanliness or functionality. Understanding these aspects allows local users in California to make informed decisions and approach their car rental needs with clear expectations.
Enterprise Rent-A-Car in Fullerton is strategically located at 729 W Commonwealth Ave, Fullerton, CA 92832, USA. This address places it in a highly accessible area within Orange County, making it convenient for residents of Fullerton, Anaheim, Brea, Placentia, and other surrounding communities in the greater Los Angeles metropolitan area.
Its position on West Commonwealth Avenue provides straightforward access from major local roads and is relatively close to key freeways such as Interstate 5 and the 91 Freeway. This ease of access is particularly beneficial for locals who prefer to avoid the higher traffic and potentially higher costs associated with renting directly from major airports like LAX or John Wayne Airport (SNA). While non-airport locations like this one do not offer airport pick-up and drop-off services due to security regulations, their primary advantage lies in serving the local community directly. The ability to quickly pick up and drop off a vehicle without navigating the complexities of an airport environment makes this Fullerton branch a practical and time-saving choice for daily needs, weekend excursions, or extended stays within California and Nevada.
Enterprise Rent-A-Car in Fullerton provides a broad spectrum of car rental services designed to accommodate various customer requirements, from individual travel to family needs.
- Diverse Vehicle Fleet: Customers can choose from a wide range of vehicle categories, including economy, compact, mid-size, and full-size cars (e.g., Ford Focus, Chevrolet Spark, Toyota Corolla, Volkswagen Jetta, Chevrolet Malibu). They also offer a selection of SUVs (like Jeep Compass, Toyota RAV4, Mitsubishi Outlander, Nissan Pathfinder), minivans (such as Chrysler Voyager), and trucks (e.g., RAM Pickup). The availability of vans, including 12 and 15-passenger options, caters to larger groups or specific hauling needs.
- After-Hours Drop-off: For added convenience, this location generally allows after-hours vehicle returns. Customers can park the car, lock the doors, and place the keys in a designated drop box. It's important to note that the customer remains responsible for the vehicle's condition until the business opens and the car is officially checked in the next business day.
- Online Reservation and Management: Enterprise provides a robust online platform for easy booking, modification, or cancellation of reservations, allowing customers to manage their rentals efficiently.
- Free Pick-up Service (Non-Airport Locations): Enterprise offers a complimentary pick-up service from non-airport locations during normal business hours. To utilize this, customers should call the branch directly to schedule their pick-up time.
- One-Way Rentals: Most vehicles rented in the US can be driven throughout the US and Canada. While an "Intercity fee" may apply, Enterprise generally accommodates one-way rentals, providing flexibility for varied travel plans.
- Protection Options: Customers have the option to purchase Damage Waiver (DW), which can waive or reduce responsibility for loss or damage to the rental vehicle. Other protection plans like Liability Insurance Supplement (LIS) may also be available.
- Enterprise Plus® Rewards Program: A loyalty program that offers expedited service and points accrual for free rental days and exclusive benefits for members.
Enterprise Rent-A-Car in Fullerton offers several features and highlights that contribute to the overall customer experience, though it's important to consider all aspects of customer feedback.
- Exceptional Staff Service: While experiences can vary, positive reviews frequently highlight individual staff members who go "above and beyond." For example, Jenn was specifically praised for her proactive communication, status checks, and ability to arrange beneficial upgrades (e.g., to a van), demonstrating a commitment to customer satisfaction.
- Efficient Pick-up Process: For many, the vehicle pick-up process is remarkably quick, with one customer noting it took "all of 15 minutes." This efficiency is a significant advantage for busy individuals.
- Convenient After-Hours Drop-off: The availability of an after-hours drop-off option provides considerable flexibility for customers, allowing them to return their vehicle outside of regular business hours.
- Vehicle Upgrades: As seen in some positive feedback, the branch occasionally provides complimentary vehicle upgrades, which can significantly enhance the rental experience.
- Broad Driving Area: Most vehicles rented from this location can be driven throughout California and Nevada, offering ample flexibility for exploring the region.
- Potential for Varied Vehicle Condition: While many vehicles are well-maintained, it's worth noting that customer experiences can differ, with some reporting issues such as uncleaned cars or non-functional features, underscoring the importance of inspecting the vehicle at pickup.
- Local Community Focus: Being a non-airport location, this branch focuses on serving the local Fullerton and Orange County community directly, offering a more personalized and less rushed experience compared to larger airport hubs.
To make a reservation or inquire about car rental options with Enterprise Rent-A-Car in Fullerton, please use the following contact details:
Address: 729 W Commonwealth Ave, Fullerton, CA 92832, USA
Phone: (714) 525-7172
Mobile Phone: +1 714-525-7172
For residents across California, particularly those in the vibrant Orange County area, Enterprise Rent-A-Car in Fullerton stands as a suitable and often convenient choice for their car rental needs. Its location at 729 W Commonwealth Ave offers excellent accessibility for locals, allowing them to bypass the often-higher prices and logistical complexities associated with renting directly from major airports. This neighborhood presence means a more streamlined pick-up and drop-off process, making it an efficient option for those requiring temporary transportation without significant travel to and from the rental office.
The branch’s ability to offer crucial conveniences like after-hours drop-off further enhances its suitability for busy Californians whose schedules might not align with traditional business hours. While individual experiences can vary, the potential for exceptional customer service, as highlighted by praise for dedicated staff members, underscores the branch's capacity to provide truly positive interactions and beneficial vehicle upgrades. This level of personalized care can significantly elevate the rental experience, fostering loyalty among local users.
Furthermore, Enterprise's extensive fleet, ranging from economical sedans to spacious vans and SUVs, ensures that a wide array of transportation needs can be met, whether it's for a quick local errand, a family road trip within California and Nevada, or a business travel requirement. While it is always advisable for customers to inspect their rental vehicle thoroughly upon pick-up, the overall framework of services provided by Enterprise Rent-A-Car in Fullerton positions it as a practical, flexible, and generally reliable partner for the diverse transportation demands of the California community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
729 W Commonwealth Ave, Fullerton, CA 92832, USA
Enterprise Rent-A-Car Reviews
insurancepick upbillSUVefficientdiscountmanagervancheckjob
★ 5★ 4★ 3★ 2★ 1I would have to agree with Chris H. Jenn is a great! She definitely went above and beyond calling and checking our status the day prior to our rental. Jen was able to upgrade us to a van instead of an SUV, it worked out great. Jen is terrific and Enterprise is lucky to have her as an employee/manager. This in and of itself will have me back again, when traveling to California. The vehicle pickup took all of 15 minutes, and I was able to drop it off after hours! Wow 🤩 5 STARS!!!!!
Jul 07, 2025 · Dominic LuceroI often rent cars from this location, and I just rented another one from here again. But to my disappointment, the car wasn’t even cleaned, and the automatic trunk button doesn’t work at all.Is this a scam? I’m paying for a service here. I’ll never return to this location again, but I’m sharing photos and videos so that other customers don’t have to go through the same experience.
Jul 20, 2025 · Eddie WJen is a star at this branch. With the high demand and limited number of staff she has to manage, it is amazing how she delivers exceptional customer service. My expectations are set and she goes above and beyond to ensure I was well taken care of. I had a rental to pick up through my insurance and she happily walked through my rental and rest assured I was doing great. Please ensure Jen is taken care of. She is phenomenal
Jul 03, 2025 · Chris HVery communicative throughout the entire rental and return process. Very quick to pick us up and return us back to the Amtrak station after the rental was over. Provided a nice vehicle, very friendly and helpful.
Jul 13, 2025 · Rita WarfieldMy mom and I recently rented a mid-size sedan from the Enterprise location in Fullerton. The initial check-out last Sunday took more time than we had anticipated. There weren't too many mid-size sedans to choose from by the time we got there shortly after 11 am. But it seemed like it was mainly because we were assisted by a female employee who might have been new, or who might have not been too familiar with the policies. She had to ask Zac, the employee who was working with her, and who was more familiar with the policies.She told us we could switch out the Chevy we initially had checked out on Sunday for another mid-size sedan the following Monday, when there might be more of a selection.I called Enterprise on Monday, and spoke with Eric. He also assisted me right when I got there. At first, I was about to swap out my Chevy for a Nissan Sentra, since there were 3 Sentras that were returned by the time I got there. But since a Corolla Hybrid got returned when we stepped out to the parking, I asked if I could swap out my Chevy for that instead (since it still qualified as a mid-size sedan). Eric said that would be fine.Zac also assisted me and made sure that the initial car reservation my mom and I had booked online for a weekly rate would truly be for 7 days total.I returned the Corolla Hybrid 🚘 a little earlier (on Saturday instead of on the following Sunday), only because I had to fly out ✈️ from Orange County 🍊 on Saturday. I was promptly assisted and helped out by an employee named Ashley 😃!Both my mom and I really appreciated Zac, Eric and Ashley’s tremendous assistance 🌟 and help 💫 🙂! Thank you so much, Zac, Eric and Ashley 😃!
Nov 03, 2024 · Mich L
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