Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors traversing the expansive and vibrant state of Florida, access to reliable and convenient transportation is paramount. Whether you're planning a scenic road trip across the Sunshine State, need a temporary vehicle while yours is undergoing repairs, or are simply looking to explore the diverse attractions of Miami, selecting the right car rental service can significantly enhance your experience. Among the most recognized names in the industry, Enterprise Rent-A-Car stands out, and their branch at 14975 W Dixie Hwy in Miami offers a compelling option for local Floridians. This article provides a comprehensive look at what makes this Enterprise location a popular choice, detailing its services, accessibility, and key highlights.
Enterprise Rent-A-Car has built a global reputation for its extensive fleet, widespread locations, and a strong emphasis on customer service. The Miami branch at 14975 W Dixie Hwy, situated in North Miami Beach, serves a diverse clientele, from vacationers and business travelers to local residents in need of flexible transportation solutions. Enterprise prides itself on "customer service being number one" and strives to make the rental process as smooth and efficient as possible, ensuring that you can get on the road quickly and with confidence. They offer a wide array of vehicles to meet every need, from fuel-efficient sedans for daily commutes to spacious SUVs for family adventures.
The importance of accessible and versatile car rental services in Florida is underscored by the state's sprawling geography and its culture of personal transportation. Enterprise aims to fulfill this demand by providing not just vehicles, but also a service experience that encourages repeat business and positive word-of-mouth.
The Enterprise Rent-A-Car branch at 14975 W Dixie Hwy, Miami, FL 33181, USA, is strategically positioned to serve both local residents and travelers. Located in North Miami Beach, this branch is easily accessible from various parts of Miami-Dade County.
While it is not directly located within Miami International Airport (MIA), its proximity to major thoroughfares like W Dixie Hwy (US-1) makes it a convenient pick-up point. For those arriving at MIA, it is recommended to confirm any shuttle services offered by this specific branch. Generally, Enterprise locations not directly on airport property may require customers to take a taxi, rideshare, or a short public transit connection to reach the office. However, the direct phone line allows for easy communication to arrange pick-up if available. The branch's position within a busy commercial corridor makes it a straightforward drive for local residents, avoiding the complexities of larger airport rental car centers.
Its location in North Miami Beach means it serves communities like Aventura, Sunny Isles Beach, and surrounding areas, providing a readily available car rental option close to home or work for many Floridians.
Enterprise Rent-A-Car offers a comprehensive suite of services designed to meet a wide array of personal and business transportation needs.
Diverse Vehicle Fleet: They boast a vast selection of vehicles. Customers can choose from economy cars, compact cars, mid-size sedans, full-size cars, SUVs (including standard, premium, and full-size options like the 2024 Hyundai Palisade mentioned by a customer), minivans, luxury vehicles, and even pickup trucks and cargo vans. This extensive fleet ensures that there's a vehicle suitable for every purpose, from a quick trip to a family vacation.
Flexible Rental Periods: Enterprise offers flexible rental durations, including daily, weekly, and long-term rentals (up to a month or more). This flexibility is ideal for residents needing a car for a short period, a temporary replacement, or extended use.
Optional Add-ons: To enhance the rental experience, customers can opt for various additions such as GPS navigation systems, child safety seats (available for infants, toddlers, and boosters), and roadside assistance programs.
Fuel Service Options: Enterprise provides choices for fuel management: customers can pre-pay for a full tank, have Enterprise refuel the car upon return (at a per-gallon charge plus a service fee), or refill the tank themselves before returning the vehicle to the same level as pick-up.
Insurance and Protection Products: They offer various protection plans, including Damage Waiver (DW), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP), among others. It's advisable for customers to review their existing personal auto insurance and credit card benefits to determine if additional coverage is needed.
Additional Driver Options: The renter's spouse or domestic partner meeting age and driving license requirements can be an authorized driver at no additional charge. For other additional drivers, a daily fee typically applies, though this can vary by contractual conditions.
Enterprise Plus Loyalty Program: Free to join, this program rewards frequent renters with points that can be redeemed for free rental days. It also offers tiered benefits (Silver, Gold, Platinum) with perks like bonus points and complimentary upgrades.
The Enterprise Rent-A-Car location at 14975 W Dixie Hwy stands out due to several key features highlighted by its customers:
Exceptional Customer Service: This is a recurring theme in positive reviews. Customers consistently praise the "great customer service." Specific mentions of "Frantz" being "very nice and helpful" and "Elizabeth" being "the best, her customer service is outstanding" underscore a strong commitment to client satisfaction. The manager's willingness to help Spanish-speaking customers also demonstrates a dedication to serving the diverse Miami community.
Wide Selection of Vehicles: Customers appreciate the "great selections of vehicles to choose from," including positive feedback on specific models like the "2024 Hyundai Palisades," indicating a modern and varied fleet.
Flexibility and Understanding: The manager's willingness to accept an earlier drop-off than expected showcases a flexible approach that values customer convenience.
Efficiency and Promptness: Elizabeth's ability to "greet guests promptly" and handle situations effectively suggests efficient operations and a focus on minimizing customer wait times.
Problem Resolution: The positive review mentioning Elizabeth's intervention after a bad experience at another location highlights this branch's capacity for excellent problem-solving and turning negative situations into positive ones.
Neighborhood Location Advantage: Being a neighborhood branch, rather than solely airport-focused, means it often caters more directly to the needs of local residents, offering more personalized service and potentially less bustling environments than major airport hubs.
After Hours Returns: While this specific branch does not offer after-hours drop-off service, it's important for customers to note their operating hours for returns.
For reservations, inquiries, or any assistance regarding your rental, you can contact Enterprise Rent-A-Car at the following details:
Address: 14975 W Dixie Hwy, Miami, FL 33181, USA
Phone: (305) 948-9432
Mobile Phone: +1 305-948-9432
Operating Hours:
- Monday-Friday: 07:30 AM - 06:00 PM
- Saturday-Sunday: 09:00 AM - 05:00 PM
For residents across Florida, particularly those residing in or frequently visiting the North Miami Beach area, Enterprise Rent-A-Car at 14975 W Dixie Hwy presents itself as a highly suitable and reliable option for their car rental needs. The overwhelming positive feedback regarding "great customer service," with specific commendations for individual staff members like Frantz and Elizabeth, highlights a branch that genuinely prioritizes the customer experience. This personalized and attentive service is a significant advantage for locals who appreciate a smooth and hassle-free rental process.
The diverse and modern fleet, as evidenced by satisfied customers enjoying vehicles like the 2024 Hyundai Palisade, ensures that Floridians can find a car that perfectly matches their requirements, whether for daily errands, weekend trips, or special occasions. The flexibility demonstrated by the manager in accepting early drop-offs further underscores their customer-centric approach. While not directly at MIA, its accessible neighborhood location and the potential for a convenient pick-up service make it a practical choice, often offering a more relaxed experience than high-volume airport counters. For Floridians seeking a trusted brand with a strong local presence and a proven track record of excellent service, Enterprise Rent-A-Car at 14975 W Dixie Hwy stands as a highly recommended partner for their mobility needs in the Sunshine State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
14975 W Dixie Hwy, Miami, FL 33181, USA
Enterprise Rent-A-Car Reviews
managerpick upjobemployeereservationSUVmini vangentlemansmilerespect
★ 5★ 4★ 3★ 2★ 1Great customer service. Great selections of vehicles to choose from. Frantz at the West Dixie hwy branch was very nice and helpful. The lady manager was very pleasant as well. She accepted my drop off earlier than expected.I also witnessed her going out of her way to help the couple (spanish speakers) in front of me. I enjoyed the 2024 Hyundai Palisades. I will definitely return when I need a rental. Thanks!
Feb 22, 2025 · Den BlessedI had the best experience at this location with Elizabeth. I originally made a reservation at a different location and that location manager was so rude I wanted to cancel everything. However Elizabeth is the best, her customer service is outstanding she definitely needs a promotion. She greats guest promptly, she is absolutely THE best.
Apr 02, 2025 · Shene ManningI rented a car over this past weekend for memorial weekend an 23 Camry and I was assisted by Matias. His customer service was outstanding assisted me to upgrade my car and also was patient with me to refill the car. Overall as far as the car I rented I did discuss my concerns with Matias regarding the 23 Camry & hopefully that will be taken care of. Thank you for your services.
Jun 06, 2025 · NikkiOn October 30th 2024 I came to this location to pick up a car.( a 6 seater Chrysler)Julius assisted us with the car pick up but he had a bit of an attitude and was not very welcoming which made it an uncomfortable process. After a day of having the car, there was a weird noise coming from outside the car and when I went to check the tires, I realized they put two completely different front tires. On top of that, when the car was left overnight, I saw three roaches in the car. When I went to check out the car I found a roach in the trunk and there was roach droppings underneath the seats when you open the sliding side doors. On November 2, when I went to drop off the vehicle, I explained the situation to Frantz and he was extremely helpful and apologized for the experience and he actually knocked down the price and apologized on the behalf of the trainee Julius. Frantz was extremely professional and polite but unfortunately I will never rent a car from this location again.
Nov 13, 2024 · Kayla ORented a premium car and have a valid Canadian drivers license. I came in and Elizabeth told me they need an additional document but couldn’t tell me what it is. Tamera, the area manager was in and also didn’t know what the document was. I rent cars from enterprise all the time and actually worked for enterprise many years ago. I’ve never experienced such poor service. Currently in an uber and now going to be late to the rest of my appointments and meetings today due to the experience I had in this store. Highly recommend booking somewhere else.
Jun 23, 2025 · Samantha M
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